Sustainable Forest Finance Toolkit - PwC

Appendix 2: Client performancerequirements & questions3 of 3Client performance requirementsVI. Community Well-being & Stakeholder Engagement• Contribute to economic health, employment and community service in thecommunities in which they operate.• Engage in, listen to and respond to local sustainability expectations and concernsrelated to their operations.VII. Human Rights and Labour Standards• Respect all national laws for human rights and labour standards and, where these arelacking, use internationally agreed standards.VIII. Reporting• Publish a periodic report reflecting progress against these requirements.Questions for management20.What mechanisms does the company use to engage with local communities build and maintaintheir support for operations?21.What mechanisms does the company use to ensure they have free, prior and informedconsultation with communities? If community consultation has raised issues, has it resulted inaction being taken to resolve them?22.Have a wide range of existing community groups been consulted (including minority groups)?23.Has the company assessed and taken into account existing formal and informal and historic landuserights that local communities and/or indigenous peoples may have within their forestconcessions or forest management areas?24.What community initiatives does the company run, and what investments have been made (e.g. inhealth, education, housing, transport)?25.Have any formal agreements (e.g. memoranda of understanding, benefit sharing agreements)been signed with local communities?26.Have formal community groups been formed? Who participates, and how are they organised?27.What processes does the company have in place to ensure compliance with applicable labourlaws?28.What efforts has the company made to recognise and support international labour and humanrights standards, including those areas covered by the 10 principles of the UN Global Compact?29.What information can the company show the bank or the general public to demonstrate its effortsin the above areas? Is this independently verified?Page 86pwc