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Winter 2012/13SOCIAL, ECONOMIC & HOUSING INTELLIGENCE REPORTPROFILE – local residents perception on West AccringtonJanuary 2012 the Council carried out anEnvironmental Improvement survey in the WestAccrington area. The purpose of the survey wasto find out local people‟s perception on the areaafter all the regeneration work that had been carried out over the past10 years. A total of approximately 1200 properties were hand delivereda questionnaire asking for households opinions on their neighbourhood,property and whether they had invested on their property due to thework carried out by the Council. Overall therewas a good return of over 15% response ratewith a large proportion of positive commentsabout the work carried out and the perception ofthe area as people drive into West Accrington.Figure 4.current property?Over two thirds(71.6%) of responsesstated they weresatisfied with theirproperty, 11.5% statedneither satisfied nordissatisfied and 16%How satisfied or dissatisfied are you with yourHow satisfied or dissatisfied are you with your currentproperty?Fairly SatisfiedVery SatisfiedNeitherSatisfied NorDissatisifiedFairlyDissatisfiedVeryDissatisfiedNo Answersaid they were dissatisfied. 63.5% of residents said they were satisfiedwith their neighbourhood, 18% stated neither whilst 16.9% said theywere dissatisfied. There is a strong correlation with the streets that hadno work with more general dissatisfaction with their property and theneighbourhood.Nearly 6 out of 10 (57%) of respondents felt the Acorn Parkdevelopment had improved the area, with only 20% saying „No‟ thedevelopment did not make an improvement. The main commentsreceived was that the area seemed more cleaner, better housing, withBlackburn Road looking better. There was also some disappointmentwith residents at being left out of the regeneration work suggestingthose areas left out looked a mess.Figure 5. Who carried out the improvement work on yourproperty?Who carried out the improvement work on your property?The CouncilYourselfOtherNoneLandlordHousing AssoThe majority with 70%of respondents saidthey had improvementwork carried out ontheir property over thepast five years. 44%said the work carriedout was by themselves,with only 10% stating16