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The Taiwan Excellence 2012 campaign in India ... - EventFAQs

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IN FOCUS4 December <strong>2012</strong>, EXPERIENTIAL MARKETING 38TIC gives employees20 reasons to smileTIC launched an <strong>in</strong>ternal <strong>in</strong>itiative to give its valued employees a range of benefits.By Karan Iyer<strong>The</strong> TIC team with all smiles<strong>The</strong> events and experiential market<strong>in</strong>g<strong>in</strong>dustry is known to be a 24/7 <strong>in</strong>dustrythat works to ensure other people have agood time. <strong>The</strong> <strong>in</strong>dustry works long andhard to glamorize events, ensure perfectexecution and organization, managemultiple tasks and aspects, and f<strong>in</strong>allymake audiences, clients and everyoneelse <strong>in</strong> between happy. However, eventsand enterta<strong>in</strong>ment is still mostly anunorganised <strong>in</strong>dustry and employees <strong>in</strong>this <strong>in</strong>dustry work long, tedious hourswith little gratification. Employees area crucial asset to any sector, <strong>in</strong>clud<strong>in</strong>gthe events and experiential market<strong>in</strong>g<strong>in</strong>dustry, and examples need to be seton how these valuable assets should betreated. TIC Events did just that!On the completion of its 20 years of existence, TIC launched a month long <strong>in</strong>ternal<strong>in</strong>itiative to give its valued employees 20 reasons to smile. To manage and execute thewhole <strong>in</strong>itiative, the agency created an organis<strong>in</strong>g committee compris<strong>in</strong>g of its HRdepartment; Gaurav Dhall, Chairman and Manag<strong>in</strong>g Director, TIC Events Group; andtwo <strong>in</strong>dividuals from the production department. <strong>The</strong> organiz<strong>in</strong>g committee had theresponsibility of br<strong>in</strong>g<strong>in</strong>g a smile on employees’ face each day. <strong>The</strong> <strong>in</strong>itiative had threekey features, namely the big announcement on each day; blar<strong>in</strong>g music on each floor tocompliment the announcement; and lunch on the house.Comment<strong>in</strong>g what <strong>in</strong>spired the entire employee <strong>in</strong>itiative, Dhall told ExM: “At TIC,our <strong>in</strong>spiration comes from the fact that we are constantly evolv<strong>in</strong>g as a team. We setour own benchmarks and with every milestone achieved we re-def<strong>in</strong>e our benchmark.<strong>The</strong> 20-glorious and eventful years are a good enough reason for us to celebrate as westep <strong>in</strong>to our 21st year of existence. We firmly believe that all stakeholders (employees,customers and suppliers) are equal contributors <strong>in</strong> the success of any organization.Tak<strong>in</strong>g this thought forward we decided to make the upcom<strong>in</strong>g celebration a specialoccasion for our most important stakeholders – our employees. Hav<strong>in</strong>g said that, we willnot ignore our other stakeholders and they will also be a part of this celebration.”

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