Integrated Passenger Transport Policy - Worcestershire County ...

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2.4.8 At the time of writing, bus, community transport and taxi ticketing in Worcestershire are almostentirely provided at the point of sale by the driver of the vehicle. On-bus ticket machines generallyprovide limited data collection opportunities which identify the amount of tickets sold by passengertype, but specific details of where passengers alight and depart is not collected. Those tickets whichare not sold at the point-of sale are issued from either a small number of newsagents and kiosks inWorcestershire which sell monthly and annual bus tickets, or directly from the bus operators viatelephone or post.2.4.9 Off-bus ticket machines are provided at both the Perdiswell and Sixways Park & Ride sites inWorcester. These machines are linked to the operation of the barriers controlling access to and exitfrom the Park & Ride car parks. However, both machines can issue travel-only tickets.2.4.10 A smartcard ticketing trial is proposed for some bus services in Redditch, however, the adoption oftechnologically advanced ticketing in Worcestershire has been slow due to the complexity and costsof implementing such systems. In general, bus, taxi and community transport ticketing systems andfares are set by the operators, although there is some regulation of fares on those passengertransport services that are subsidised by Worcestershire County Council. Taxi fares are subject to amaximum fare, which is set by the licensing authority (in Worcestershire, this role is performed bythe Local Planning Authorities). There is very little integration of ticketing arrangements, with themajority of tickets issued exclusively valid on a single operator's services.2.4.11 The English National Concessionary Travel Scheme (ENCTS) entitles all persons aged over 60 to travelfree on buses in England and Wales. This statutory scheme is currently administered by the DistrictCouncils in Worcestershire, although recent legislative changes now mean that control of thisscheme will be transferred to Worcestershire County Council in the near future.2.4.12 There are no statutory concessionary fares for young people; however, the majority of operatorsprovide child fares for persons aged under 16. Worcestershire County Council also operates theSevern Card scheme, which provides unlimited student travel on multiple operators' services forthose aged under 19 years old.2.4.13 Recent legislation changes have provided a more flexible legal framework which allows for greaterintegration of road-based passenger transport tickets. It is generally accepted that a technologicalapproach to integration (using smartcard technology) is the most appropriate means of achievingthis. Any solution that is identified for Worcestershire must, however, meet all user requirements,including being affordable to the users and administrators of such a scheme.
2.5.1 The existing passenger transport service provision is clustered along the main interurban routes andthe main urban radial corridors. The key issues include:Rail provides (with a few exceptions such as the 44 & 144 bus routes) the most consistenttimetables and attractive journey times for interurban travel across the countyLocal bus provides the primary urban passenger transport provision across the countyThe passenger transport frequency of service and periods of operation in urban areas is highlyvariable, leading to patchy performance in terms of offering an attractive alternative to the carfor journeys in congested urban areas. This is caused by a variety of factors.2.5.2 The level of service provided by the rail network in Worcestershire is generally adequate to meetexisting demand, with all larger urban areas having access to the local/regional rail network (with theexception of the Bristol – Birmingham Main Line). The rail services which serve Worcestershire are asfollows:Hourly service between Hereford and Birmingham. This calls at the following Worcestershirestations: Great Malvern, Malvern Link, Worcester Foregate Street, Worcester Shrub Hill (peaktimes only), Droitwich Spa and Bromsgrove (limited at peak times).Hourly service between Stratford upon Avon and Birmingham. This calls at Wythall inWorcestershire.30 minute service frequency between Worcester, Stourbridge and Birmingham, with limitedservices extending as far as Great Malvern. This calls at: Great Malvern (only certain services),Malvern Link (only certain services), Worcester Foregate Street, Droitwich Spa, Hartlebury (onlycertain services), Kidderminster, Blakedown and Hagley. Generally this service operates every 15minutes between Kidderminster to Stourbridge and Birmingham.30-minute service frequency between Redditch, Birmingham and Lichfield. This service calls atthe following Worcestershire stations: Redditch, Alvechurch and Barnt Green.12-15 services daily between Hereford and London Paddington. These call at the followingWorcestershire stations: Great Malvern, Malvern Link, Worcester Foregate Street, WorcesterShrub Hill, Pershore, Evesham and Honeybourne.A service every 2 hours between Great Malvern and Bristol Temple Meads. This calls at: GreatMalvern, Malvern Link, Worcester Foregate Street and Worcester Shrub Hill.Five trains a day between Kidderminster and London Marylebone. These services call at thefollowing Worcestershire stations: Kidderminster, Blakedown and Hagley.Cross Country operate two trains per day between Bromsgrove and Birmingham
Page 6: 1.2.3 Congestion, delays and unreli
Page 10 and 11: To reduce the impacts oftransport i
Page 13 and 14: 2.1.1 The transport fleet used to d
Page 15 and 16: 2.2.3 Rail use is particularly high
Page 17: 2.4.1 In Worcestershire, at the tim
Page 21 and 22: 2.6.3 Rail is generally regarded as
Page 23: 2.8.1 Driver standards for passenge
Page 26 and 27: 3.1.4 The provision of an integrate
Page 28 and 29: 3.3.1 It is important that investme
Page 30 and 31: Worcestershire County Council will
Page 32 and 33: Increased congestion, particularly
Page 34 and 35: 3.7.5 The passenger transport netwo
Page 36 and 37: Best practice design and content of
Page 38 and 39: 3.11.3 Revenue funding tends primar
Page 40 and 41: 4.1.3 In Worcestershire the urban a
Page 43 and 44: 5.1.1 There is clear evidence that
Page 45 and 46: 5.4.1 Passenger transport vehicles
Page 47: 5.6.3 Statutory Quality Partnership
Page 50 and 51: Each category is described below in
Page 52 and 53: Cost Per Passenger Score £5.00 0Pa

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