86 World2000 Marketplace - organisational logicBenefits offered by the marketplaceThe customerAutomates management of hisorders.Puts a greater number of suppliers incompetition.The operatorActs as intermediary between thecustomer and the supplier.Revenues come from a percentageon sales or registration fees.The supplierAccess to a greater number ofpotential customers.The marketplace's possible methods of operation1. The customer consults the suppliers' catalogues and places an order directly.2. The customer requests a quotation from the operator, who then asks suppliers to bid.3. The customer requests a quotation from the marketplace's operator, who then organises a reverse auction among thesuppliers.The marketplace marketSource: IDATEThere exists a wide variety of marketplaces on the net, to the extent that it is entirely legitimate to wonderwhether this generic term can apply to all. An attempt to categorise gives rise to at least four primaryclassification criteria:• According to the nature of the products and services offered: strategic buying linked to the production ordistribution chain, purchasing equipment or administrative products: technical and office supply products forthe most part;• According to the sector to which the companies involved belong: vertical, sector based or horizontalmarketplaces, for a single category of goods and services;• According to the scope of the services rendered, types of transactions offered: from a simple on-linecatalogue to comprehensive organisation of an activity;• According to the operator's origin and its shareholders: major buyers, suppliers or specialised or neutraloperators.Strategic or administrative purchasingB2B e-commerce and marketplaces still primarily involve administrative purchases and a number ofequipment purchases, mainly in the computer and telecoms fields. Marketo, Avisium and AchatPro in France,Works.com and many others in the US, fall into this category. Taking advantage of its world dominance of thecorporate purchasing cards sector, American Express, which initiated the MarketMile marketplace, has evendeveloped, along with the CommerceNet consortium, a data exchange standard specific to this type ofpurchasing: Open Buying on the Internet (OBI) (1) .Strategic purchases are part of a continuous supply chain, geared to supplying a company's productionprocess or distribution units: raw materials, assembly parts, shelf stock products… The global volume thatthese purchases represent in the economy is far greater than purchases of equipment or administrativeproducts. On the other hand, the significance of factors such as cost, delivery time, the quality and reliabilityof supply sources serve to explain, in part, the relative slowness with which this type of buying is migratingtoward a marketplace mode.Certain sectorial marketplaces focus from the outset on administrative purchasing and later evolve towardstrategic buying; such is the case, for instance, of Answork which regroups a number of major French banks.On the border between these two categories there exist marketplaces specialised in replacement parts andmaintenance for complex equipment used in sectors such as aeronautics — the portal currently beingmounted by Air France, British Airways and the top four American airlines, for instance.(1) www.openbuy.org© IDATE www.idate.fr
World2000 87Horizontal and vertical marketplacesHorizontal marketplaces specialise in one or several categories of products and services: equipment suppliesand goods, corporate services, transactional services… They target all companies or other sectorialmarketplaces for which they play the role of service provider. The most advanced among them can undertaketo fully organise a process or a profession: logistics (such as CargoWeb and Freightmarket), managingadvertising, maintenance, human resources… Players such as OnVia.com and Citicorp (via the Bizzed.comsite) federate some of these functions in order to offer SMEs a range of products and services geared tofulfilling their main daily operational requirements.Sector-based or vertical marketplaces mainly target companies from a given sector of activity. Their goal is tomaster their understanding of the sector's practices and trade channels, to identify sources of inefficiency andto offer solutions. It is in this category that the greatest number of e-marketplaces have emerged, althoughtheir development has been both unequal and problematic. While some marketplaces are growingsuccessfully with little fanfare, notably in the field of raw materials and energy trade, others are struggling justto get off the ground.Financial results obtained by several vertical marketplacesEmerge InteractiveIntegration of the value chain for the American beef industry.• Overall market: $40 billion• Creation date: 1998• 3rd quarter 2000:- TO: $277 million- 632,800 heads of cattle sold- Gross margin: $3.7 million (turnover takes account of the value of livestock sold)- Losses: $7.3 millionVentroOperates primarily Chemdex, a marketplace for life sciences industries (pharmaceutics, biology) and Promedix,specialised in medical supplies. Serves only the United States.• Creation date: 1997 (Chemdex), 2000 (Ventro)• 3rd quarter 2000:- TO: $25.2 million- 37,000 registered users- Gross margin: $1.8 million (TO takes account of the value of the products sold)- Losses: $119.6 million• 4th quarter 2000:- Ventro dissolves its own marketplaces and becomes a marketplace service provider.Altra Energy SystemsWorld-wide marketplace for the energy industry• Overall market: $1,800 billion• Creation date: 1997• 7,000 professionals from 500 countries, 4,500 offers and requests posted each day• August 2000: 19 million Mwh of electricity, 28 million barrels of natural gas traded• $12 billion worth of transactions expected for 2000 ($6.9 billion in 1999)• 1999 TO (commissions): $40 million© IDATE www.idate.fr