90 World2000 Technological components of a marketplace A marketplace's functions therefore go well beyond merely putting supply and demand into contact. TheCitadon example, which enables its users to manage a construction project from start to finish, buying andselling (quotes, ordering, delivery), represents only a small portion of the services rendered. Creating andoperating a complex marketplace is thus becoming a particularly difficult and cash intensive endeavour.Marketplaces operated by players with divergent interestsThe first marketplace operators on the web were, on the whole, specialised start-ups (Commerce One, Ariba,Chemdex, VerticalNet, FreeMarkets...) or intermediaries who had forged themselves a place in product tradeor spot market management (e.g. Enron in the energy sector). A number of them have since gone public;following a much touted entry onto the market they have experienced great many ups and downs.2000 marked the entry of a new category of player: large buyers who have come together in their respectivesectors to create their own co-operative marketplaces in the goal of optimising the purchasing process and oftaking advantage of their enormous buying power to put pressure on prices. These initiatives generally takethe form of an independent joint venture managed by its founders.The emergence of co-operative marketplaces has not only diminished specialised operators' clout, it has alsofostered unease among a great many suppliers as well as competition monitoring bodies anxious to avoid thecreation of buyer cartels.Several co-operative initiatives were created by suppliers themselves, such as is the case with MetalSite,created by several American industry players.© IDATE www.idate.fr
World2000 91Some of the major co-operative marketplacesSectorAeronauticsFood productsConsumer productsAutomotiveBankingRetailIndustry(misc.)NameMyaircraft.com(TBD)ExostarCPGmarket.comTransoraCovisintRubber NetworkAnsworkGNXWWRE(TBD)Steel 24-7E2openPaperExchangeChemConnectFoundersUnited Technologies, HoneywellAir France, British Airways, American Airlines,Continental, Delta, UnitedBoeing, Lockheed, RaytheonDanone, Nestlé, Henkel49 world-wide companies including Coca-Cola, KraftFoods, Procter & Gamble, Sara Lee, UnileverFord, GM, Daimler Chrysler, Renault, NissanGoodyear, Michelin, Pirelli, SumitomoBNP Paribas, Crédit Agricole, Société GénéraleCarrefour, Sears, Sainsbury, Metro, Target, Coles MeyerCasino, Auchan, Kmart, Safeway, Kingfisher, Tesco, Marks& Spencer...ABB, Alcatel, Legrand, Philips Lightning, Schneider ElectricUsinor, Arbed, Corus, Thyssen KruppAcer, IBM, Hitachi, LG Electronics, Lucent, Nortel,Panasonic, Seagate, Solectron, ToshibaAsia Pulp & Paper, Staples, Bowater, KraftBASF, BP, Dow, Eastman, DSM, Enichem, GE Plastic,Repsol, SumitomoTrends and stakes: a market which is at once creatingand restructuring itselfA more difficult launch than anticipatedIt seemed that all of the conditions required for fostering a boom of marketplace transactions were at hand,as was marketplaces' ensured profitability: the temptation of possible savings of between $180 and $480billion, that analysts forecast for between now and 2003, was far too great for companies and forentrepreneurs hoping to gain a share of this windfall.In truth, the growth rate of marketplace offerings has far exceeded demand. E-markets are having troubleconvincing companies to sign on, and even more difficulty in "activating" their members. While certainoperators, such as Altra and Freemarkets, have announced billions of dollars worth of transactions (thoughnot margins), they remain the exception. In a survey conducted of 120 marketplaces, Andersen Consultingnoted that less than 10% of registered users had actually performed a transaction (with a relatively lowaverage amount of $6,500); a little under half of these companies constitute the marketplace's core, and useit regularly to conduct transactions.A still unstable business modelMarketplaces' business model is continually changing. Intermediation commissions, which were to constitutetheir prime source of revenue, are not enough to cover the costs which are often deemed excessive given theservices that they offer. By enhancing their offering, the players have added a cost source without necessarilyhaving identified the corresponding revenues.© IDATE www.idate.fr