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Deluxe Assist Handle Manual - Joerns

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<strong>Joerns</strong> ® <strong>Deluxe</strong> <strong>Assist</strong> <strong>Handle</strong>Model F028<strong>Joerns</strong> Healthcare Warranty Programfor all <strong>Joerns</strong> assist devices and side rails<strong>Joerns</strong> assist devices and side rails are guaranteed for a period of 12 months from the date ofdelivery against defects in materials and workmanship under normal use and service.WarrantySteel structural components and welds are coveredunder warranty for a period of five years from thedate of delivery.This warranty does not apply to damage or defectscaused by misuse, incorrect handling or installationby a non-authorized installer. Damage caused byuse in unsuitable environmental conditions or failureto maintain the product in accordance with user andservice instructions is not covered. Any alteration,modification or repair unless performed by orauthorized in writing by <strong>Joerns</strong> Healthcare willvoid this warranty.The product contains various parts that wear fromnormal use. These parts, such as plastic bushings,are not covered under the 12-month warranty, butare covered for 90 days after purchase of product.Warranty replacement parts are covered by theterms of this warranty until the product’s originalwarranty period expires.When requested by <strong>Joerns</strong> Healthcare, parts mustbe returned for inspection at the customer’sexpense. Credit will be issued only after inspection.ServiceMost service requests can be handled by the facilityMaintenance Department with assistance from the<strong>Joerns</strong> Healthcare Product Service Department.Most parts requested can be shipped UPS next dayair at the customer’s expense. Should a technicianbe required, at our discretion, one will be providedby <strong>Joerns</strong> Healthcare. Only the <strong>Joerns</strong> HealthcareProduct Service Department can dispatch authorizedtechnicians. For prompt warranty inspection andservice contact your local authorized representative.<strong>Joerns</strong> Healthcare’s obligation under this warranty islimited to supplying replacement parts, servicing orreplacing, at its option, any product which is foundby <strong>Joerns</strong> Healthcare to be defective.<strong>Joerns</strong>Healthcarewww.joerns.com • email: info@joerns.comPost Acute, Acute, HomeCare5001 <strong>Joerns</strong> DriveStevens Point WI 54481(P) 800.826.0270(F) 800.457.8827VA/Government7027 Hayvenhurst AvenueVan Nuys, CA 91406(P) 800.966.6662(F) 800.232.9796Canadian Office1000 Clarke Road, Suite 6London, ON Canada N5V 3A9(P) 866.546.1151(F) 519.451.8662© 2009 <strong>Joerns</strong> Healthcare Inc. • 6110072 RevC • 09-0332

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