ANNUAL REPORT - Raiffeisen Informatik

NEW DUAL-COUNTRY STORAGE ARCHITECTUREAT ADOLF WÜRTH GMBH & CO. KGAdolf Würth GmbH & Co. KG is a leading retail specialistfor mounting and fastening materials for professionaluse. It is the largest individual company of the globallyactive Würth Group. Würth offers over 100,000 items –screws and dowels, chemical and technical products aswell as tools and storage systems. The Würth Grouphas long since relied on the expertise of COMPAREX –especially when tailor-made solutions for the IT environmentare required. This was also true for the conceptionand implementation a new high availability storageenvironment at the branches Künzelsau (D) and Chur(CH). In conjunction with the modernized Storage AreaNetwork (SAN) at both locations and a backup andrecovery functionality at the German headquarters, thisinfrastructure is now secure and scalable, and coversall requirements for the extremely high data throughputrates until 2015. In collaboration with Würth ITensisAG, an intelligent, cross-border, high availability ITinfrastructure was created from which the entire Würthgroup benefits.PRODUCTIVITY OPTIMIZATION AT TOYOTA RUSSIACOMPAREX Russia put new computers at Toyota intooperation and upgraded the operating systems of theautomobile manufacturer with the help of a MicrosoftSystem Center Configuration Manager (SCCM)-basedsolution. The Microsoft System Center ConfigurationManager enables the comprehensive configurationmanagement for the Microsoft platform including the linkfrom Windows Intune. The starting situation at Toyotawas the necessity to migrate from Windows XP toWindows 7, and, at the same time, change over fromMicrosoft Office 2003 to Microsoft Office 2010. UsingSCCM, COMPAREX employees analysed the softwareenvironment of more than 300 users with 100 applicationsand more than 1,000 software installations. Thismade it possible to optimally carry out the migrationprocess without any data loss. The migration wascompleted in less than month and daily operations wereonly minimally disrupted. Thanks to the expertise ofthe Russian COMPAREX experts, the use of thestandardized software now makes work more efficientat significantly lower IT infrastructure support costs.NEW WORKPLACE ENVIRONMENT FORWÜSTENROTThe Wüstenrot group serves over 3.5 million customersin Austria and in a number of CEE countries. The groupin Austria is made up of Bausparkasse Wüstenrot AG andWüstenrot Versicherungs-AG. Wüstenrot DatenserviceGmbH (WDS) with around 200 employees provides ITsupport for the areas of sales and service of the group.In total, some 2,000 employees and over 3,000 freelancestaff work for Wüstenrot in Austria. 130 separate officesand cooperation agreements with financial service institutionsand brokers serve customers throughout Austriathrough a highly efficient network. Wüstenrot DatenserviceGmbH contacted COMPAREX Austria with therequest to help set up a working environment that meetsthe requirements of maximum economic efficiency andsecurity. The project “Workstation 2012” aimed to optimizethe cost structure by upgrading the software user environmentand hardware all of which had not been standardizedup to then. The project included the replacement ofhardware as well as the new implementation of standardizedsoftware and the required training of the users.COMPAREX Austria completed the project successfullyand fulfilled all requirements of Wüstenrot DatenserviceGmbH thereby creating the foundation for efficiencyand greater transparency in daily work.NOVELL IDENTITY MANAGER FOR ALPINEBAU GMBHAlpine started out in 1965 as a small trade company formachinery located in Wals near Salzburg. Today it isa leading construction company in Europe. Solid growthon the home markets, constant acquisitions andexpansion into foreign markets were the drivers of thecontinuous rise in construction output. In 2011, 15,294employees achieved a construction output of EUR 3.35billion. Setting up an efficient user administration forsome 5,000 employees and external users at around 300different locations with their own IT infrastructure wasnot an easy task. This challenge was mastered at ALPINEBau GmbH with the aid of the Novell Identity Manager byNetIQ: COMPAREX Austria set up a central userdatabase for the company that not only serves as datahub for the automated checking of user data in thevarious system environments, but that can also be ex-panded to meet the expansion needs of customers.The central user administration enormously reduced theoverall administrative workload within ALPINE BauGmbH. At the same time, potential sources of error wereeliminated which ultimately also helps to cut costs.GLOBAL SAM CONSULTING AT BILFINGER SEBilfinger SE is a leading international engineering andservice company group. With extensive technologicalknow-how and the experience of 67,000 employees, thecompany offers made-to-order services for industrialplants, power plants, real estate and infrastructure enterprises.Bilfinger earns annual revenues in its businessdivisions Industrial, Power, Building and Facility,Construction and Concessions of around EUR 8.6 billion.Following the planned audit by Microsoft, COMPAREXexperts carried out a software asset management (SAM)compliance project for the international engineeringand service group. To this end, the SAM specialists ofCOMPAREX collected and analysed worldwide allsoftware-relevant data of the global company (includingthe nine subgroups and the over 400 autonomouscompanies) to create a licensing balance sheet andtaking into account all specific licensing terms. Afterfinalizing all measures, BILFINGER SE created acomplete data package for the correct software licensingfor Microsoft software, thereby improving global transparencyof the IT infrastructure in use, including anoverview of the corresponding software agreements.Financial Statements Certifications and Awards Risk Management CSR Group Management Report Group Profile Corporate Bodies / Shareholders Preface56 57