Leading Lean SMTA Chapter Meeting
Leading Lean SMTA Chapter Meeting
Leading Lean SMTA Chapter Meeting
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<strong>Leading</strong> ChangePitfalls• Lack of trust• Trust managed by approval• Poor communication• Communicate often• Popular advertising “Four Times Rule”• Clarify expectations• Lack of training• Lack of appropriate Measurements• What gets measured gets done• Fear• Fear of the unknown• Fear of change• Job securityCONFIDENTIAL43