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Building trustthrough responsibilityOur solid commitment combined with our culture and core values support ourresponsible business approach to deliver long-term business benefits.Conducting business responsibly is the foundation of our commitmentto sustainability and corporate responsibility. Integrity,transparency and responsibility characterize the way we conductbusiness. It is critical to maintaining trust and credibility withcustomers, partners, employees, shareholders and otherstakeholders.Governance frameworkEricsson has Group policies, processes and directives withinresponsible sourcing, occupational health and safety (OHS),environmental management, anti-corruption and human rights,and other areas. The Ericsson Group Management Systemincludes the Code of Business Ethics, Code of Conduct, OHSpolicy, and Sustainability Policy. We are committed to uphold theUN Global Compact Principles and to implement the UN GuidingPrinciples on Business and Human Rights throughout our businessoperations. Under our Global Assessment Program, anexternal assurance provider audits the implementation of thesepolicies and directives, management of risks and achievementof objectives. Policies are regularly reviewed; several werestrengthened in 2014.Code of Business EthicsOur Code of Business Ethics sets the tone for how we conductbusiness globally. It is acknowledged by all employees at the timeof employment and repeatedly throughout the term of employment.We have zero tolerance for corruption and bribery, and haveset high standards within the areas of responsible sourcing, theenvironment, occupational health and safety, human rights andlabor across our operations.Strengthened focus on human rightsEricsson respects all internationally proclaimed human rights andstrives to ensure that we are not complicit in human rights abuses.In 2014, we embedded a stronger human rights focus in our Codeof Business Ethics and Code of Conduct (p.12).The Code of Conduct was strengthened with stronger laborstandard protection in accordance with UN and customer requirements,including reference to the process for reporting violations,and requirements on suppliers to report breaches of the Codeof Conduct.All employees are offered online training on sustainability,anti-corruption and other CR issues. About 90,000 employeeshave taken the anti-corruption training to date, which covers policiesand requirements and explores challenges and dilemmas.In addition, specific training on human rights issues are providedfor certain functions where human rights issues are especiallyrelevant, for example, Sourcing, Security and Legal Affairs.Top-level commitmentThe CEO and senior management actively support the commitmentto responsible business and are regularly informed of progress.Sustainability and CR objectives are part of the EricssonGroup 2014 balanced scorecard. A cross-functional Sustainabilityand CR Steering Group provides guidance for strategic and operationalissues.The Board of Directors of the Parent Company is briefed twicea year on sustainability and CR matters; more often if needed. In2014, briefings covered sustainability and CR strategies and risks,performance, internal operations, OHS, environment, humanrights challenges, and sales compliance processes and results.Ericsson | Sustainability and Corporate Responsibility Report 201411

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