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Handling e-wasteresponsiblyThe key material streams Ericssondeals with are ferrous metals, preciousmetals and plastics. The majority of thesematerials eventually re-enter the commoditiesmarket where they are sold to industryas raw materials.Operators Airtel and MTN have partnered with Ericsson to help withthe disposal and recycling of electronic waste in Africa.We provide product take-backservices to our customers globallyas part of our Extended ProducerResponsibility.According to UN StEP (Solving the globalE-Waste Problem), by 2017 global e-wastewill reach 65.4 million tonnes, one-thirdhigher than in 2012.The European Union (EU) Waste fromElectrical and Electronic Equipment(WEEE) Directive has been in force since2005. However, we apply our proactiveapproach globally to address the risksassociated with WEEE. These risks includeimproper handling and treatment, transport,emissions, and human health risks.We conduct product take-back with recyclingpartners that meet our requirements,and are certified according to internationallyrecognized environmental and recyclingstandards.World-wide free of chargeOur program is available free of charge toour customers globally, not only in marketsrequired by law. For example, in 2014, customersAirtel Ghana and MTN Africa bothtook advantage of the program. Ghanahas one of the largest e- waste dump sitesin the world. Airtel has partnered withEricsson to help with the dis posal andrecycling of electronic waste in Ghana,including telecom equipment from theirnetworks at end of product life.We continue working closely with ourcustomers to ensure their e-waste is handledand treated in an environmentallysound manner. Ericsson’s ecology managementprogram has, since its start in2005, taken back e-waste from morethan 107 countries.Increased take-backWhen we take back our products, werecycle more than 98% of the materials.We continue to expand our ecology managementprogram involving more countriesand increasing take-back volumes forour customers. Product take-back andrecycling levels have increased significantly,from 9,800 tonnes in 2013 to15,900 tonnes in 2014.Revised targetCollection levels were below the 2014 targetcommitment level of 17% take-back,especially in non-legislated (i.e. non-EU)markets. We believe that this target wasoverly optimistic and have thereforereduced the target for 2015 to a globalcommitment average of 9%. We are also inthe process of revising our requirementsconcerning our ways of working and ourinternal processes in this area. Company-widetraining is also being prepared.We believe these changes will have a positiveimpact on achieving the 2015 targetand enable us to substantially increase thetarget from 2016 and onwards.Further, in order to address these challenges,we have initiated a campaign toraise awareness and engagement amongour sales staff, as well as customers. Forexample, Ericsson is working jointly withcustomer MTN Benin in an e-waste projectto take back telecom e-waste as well asmobile phones, personal computers andother household e-waste.Take back process – treated%10080604020020102011RecycledReuse20122013EnergyLandfill2014Source: EricssonObs! Gjord med columnPrata med Eva/Catta/Saev frågor.Gör så här: Markera skiktade devita pilen. Välj Object–Graph–CDär väljer man färg som ska varöversta rundade delen. Kolla sä“Sliding” är valt på “Column typalla delar med rundad topp – inDe nedre markeras då med vitaColumn väljer man “none” och fsom vanligt från paletten swatcEricsson | Sustainability and Corporate Responsibility Report 201433

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