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about ericssonEricsson is a driving force behind the Networked Society – a world leader in communications technology andservices. The Company’s long-term relationships with every major telecom operator in the world allow people,businesses and societies to fulfill their potential and create a more sustainable future. Ericsson’s services, softwareand infrastructure – especially in mobility, broadband and the cloud – are enabling the telecom industry andother sectors to do better business, increase efficiency, improve the user experience and capture new opportunities.With more than 115,000 professionals and customers in more than 180 countries, Ericsson combines globalscale with tech nology and services leadership. Investments in research and development ensure that Ericsson’ssolutions – and its customers – stay in the forefront. The Company provides support for networks with more than2.5 billion subscribers. Approx imately 40% of the world’s mobile traffic is carried through networks delivered byEricsson. Founded in 1876, Ericsson has its headquarters in Stockholm, Sweden. The Ericsson share is listed onNasdaq Stockholm and NASDAQ New York.Cover photo: Myanmar, a country undergoing democratic and social reform, has one of world’s lowest levels of mobile broadbandpenetration. ICT can play a huge role in boosting socio-economic development. In 2014, Ericsson began serving customers in Myanmar,and also joined the UK Department for International Development to support girls’ education in the country.about this reportThis report, together with additional information availableonline, summarizes our 2014 sustainability andcorporate responsibility (CR) performance.Sustainability and CR are central to Ericsson’s core business andour commitment to the triple bottom line of responsible financialand environmental performance and socio-economic development.Our aim is to create positive impacts for our stakeholdersand our business while managing environmental, social and ethicalrisks. Conducting business responsibly is a top priority, andwe take a full value chain perspective.We believe this approach delivers new business opportunities,greater efficiency, less risk, greater brand value, market leadershipemployer attractiveness, and boosts long-term competitiveness.UN Global Compact AdvancedEricsson is reporting for the third year in a row according to the UNGlobal Compact (UNGC) Advanced Level criteria.UN Guiding Principles Reporting FrameworkWith this report, Ericsson is the first in the ICT sector to reportaccording to the new UN Guiding Principles (UNGP) on Business andHuman Rights Reporting Framework launched in February 2015.Report BoundariesUnless otherwise stated, all information and data pertains to activitiesundertaken from January 1, 2014, to December 31, 2014. Thereport covers the Ericsson Group, i.e. Telefonaktiebolaget LMEricsson and its subsidiaries. The Ericsson Annual Report 2014provides information on Ericsson’s structure, nature of ownershipand legal form, subsidiaries, as well as changes regarding size,structure and financial performance.Global Reporting Initiative (GRI) Index 3.0A GRI index for our performance in 2014 is on p. 54.Technology for GoodBy 2020, 90% of the world’s population will be covered by mobilebroadband networks. This scale brings unprecedented opportunityto address global sustainable development challenges. Inthe Networked Society, Ericsson is the leading advocate of Technologyfor Good. It is a concept we work with every day, and isthe overarching theme of this report.External Assurance and GRI Application Level A+This Report has been assured by PricewaterhouseCoopers, see AssuranceStatement on p. 56. The scope of the assurance by external auditor PwCincludes an audit on Ericsson’s own CO 2 emissions. The GRI G3 guidelineshave been used in compiling this Report and a complete GRI compilationappears online.Ericsson’s Sustainability and Corporate Responsibility Report 2014 hasachieved an A+ application level, which means the Report has been externallyassured, and that the application level has been checked by a thirdparty, PricewaterhouseCoopers.000-150For reporting of suspected violations of laws or the Ericsson Codeof Business Ethics, please email: reporting.violations@ericsson.comTo help us improve reporting and ensure transparency, we welcomeyour feedback and questions on our report and performance, pleaseemail: corporate.responsibility@ericsson.comiEricsson | Sustainability and Corporate Responsibility Report 2014