A strengthened approachto health and safetyProviding a safe andhealthy workplace isof fundamental importanceto Ericsson. Ourambition is zero incidentsand we focuson con tinuous improvementsto reduce thenumber and severity ofOccupational Health andSafety (OHS) incidents.The OHS system helps to protect our employees and othersengaged in company business. The Ericsson Group ManagementSystem is certified to the OHSAS 18001 standard. Ericsson’soperations undergo internal audits as well as regular third-partyassurance audits.A comprehensive approachWe provide requirements and controls, guidance and trainingin a comprehensive approach to strengthen OHS performance.Competence and awareness is key to reducing major incidentsand must be based on trust and transparency, to encouragereporting of incidents. Unlike many companies, our approachextends beyond our own operations and includes our supplychain, where we see the greatest risks occurring.We also significantly strengthened and prioritized the OHSarea by integrating it into the Sustainability & CR organization,with higher management visibility, and appointed a new Headof Environment, Health and Safety.In 2014, 22 workplace fatalities were reported. Of these,one was an Ericsson employee, one was a member of the public(an accident involving a caretaker in a work zone), and 20 weresupply-chain related. These fatalities were reported in threecategories: 12 driving and vehicle safety; 9 involved climbingand working at heights; and one related to manual handling.FatalitiesYear to year reporting2520151050111201116201201520131212014Ericsson employeesSuppliers, employees, publicObs! Gjord med columnA challenge for the industry is a lack ofcommondesign.definitionPrata medand varying legislationEva/Catta/Sanna globally on how to om classify ev andreport frågor. fatalities in different areas, such asdriving vehicles. Ericsson intends to workGör så här: Färglägg inte fråntowards a more standardized frameworkpaletten. Markera staplar med vitafor pilen. reporting Välj Object–Graph–Column.but currently takes a morecomprehensive Där väljer man färg approach. och ev tint. This meansthat Kolla in the särskilt future att “Sliding” we may är exclude valt på someincidents “Column from type”. numbers currentlyreported as workplace related.Type–Options:1 stapel: 76% 70%2 staplar: 80% 80%As a leader in our industry, we support full transparency andaccountability in the area of health and safety, and report on andinvestigate all incidents that we are made aware of, includingthose relating to supplier operations.Towards zero incidentsAny workplace fatality is unacceptable and we are taking concretesteps to address this. A program “Zero Incidents in High-RiskEnvironments” was established in early 2014 to reduce severeincidents in high-risk operations in both Ericsson’s own activitiesand in the supply chain.The Zero Incidents program will increase OHS training andawareness of project managers, field service personnel andsub-contractors. It will reinforce governance and global tools,including instructions, check lists, training materials and escalationprocedures. If persistent violations occur, the supplier contractmay be ended. The Zero Incident program pilot waslaunched in early 2015 in the Netherlands, India and Egypt, andglobal rollout will follow later in 2015 and the first half of 2016.Radio waves andhealthEricsson employs rigid product testing and installationprocedures with the goal of ensuring that radio waveexposure levels from products and network solutionsare below established safety limits. The Company alsoprovides public information on radio waves and health,and supports independent research to further increaseknowledge in this area. Since 1996, Ericsson has cosponsoredover 100 studies related to electromagneticfields and health, primarily through the Mobile ManufacturersForum.To ensure scientific independence, firewalls were inplace between the industrial sponsors and the researchersconducting these studies. Independent expertgroups and public health authorities, including the WorldHealth Organization, have reviewed the total amountof research and have consistently concluded that thebalance of evidence does not demonstrate any healtheffects associated with radio wave exposure from eithermobile phones or radio base stations.In 2014, a new web-based general course on radiowaves and health was launched and is available to allEricsson employees. A second part of the course, withspecific information for employees working in environmentswhere general public limits on electromagneticexposure may be exceeded, will be launched in thefirst half of 2015.Source: Ericsson20 Ericsson | Sustainability and Corporate Responsibility Report 2014
Our people – anchoredby core valuesThe commitment of our people isessential to conducting businessresponsibly and meeting our sustainabilityand corporate responsibilitygoals.Ericsson’s core valuesOur values are the foundation of our culture.They guide us in our daily work, in how we relateto each other and the world around us and inthe way we do business.ProfessionalismRespectPerseveranceOur People Strategy starts with the businessdirection: to attract and retain thebest talent needed to maintain anddevelop our business. With an engaged,high-performing, and diverse workforce,we are better positioned to meet futurechallenges.Building on our strengthsOur core values underline who we are,how we do business, and how we behavetowards each other, within our teams andwith our customers. A key competitiveadvantage is being able to learn faster thanour competitors, which requires a highimpactlearning culture. We have a collaborativeand constructive environment,where innovation is encouraged, and peoplehave the freedom and support to turnideas into achievement. We also believethat a diverse and inclusive workplacesparks innovation and creativity, whichmakes our offerings to our customersmore competitive.People make the differenceOur global scale, technology and servicesleadership and strong sustainability andcorporate responsibility performancedepends on our people. Employees aremotivated by what Ericsson stands for andthey want to work for a company thatstrives to make a positive impact in theworld.Employees are highly engaged inEricsson’s success, demonstrated by theresults of our annual employee survey witha 93% participation rate. Our engagementindex is at 78%, and 89% of employeesstate they are “proud to work for Ericsson.”In 2014, as part of the Global EmployeeReferral Program, we increased thenumber of referrals by 21%.Ericsson | Sustainability and Corporate Responsibility Report 201421
Change language