OCTOBER - DECEMBER 2012 - Parkway Pantai

21Ms Wong Yoke Yin, nurse Manager,obstetrics & gYnaecologY,ParkWaY east HosPital (PeH)What are some of the most rewardingmoments you’ve experienced in yournursing career?Yoke Yin: As a nurse, you help to nurse people from illnessto good health so they can walk out from the hospitalfeeling happy.Of course I look forward to coming in to work everymorning. Every day is a special day for me. You don’t knowwhat to expect.We do have difficult patients. Like dealing with a verydifficult customer, it can be a very challenging thing. If youshow your kindness and if everybody treats them nicely,then they will probably soften and change their attitude. Onthe whole, if the staff goes the extra mile for the patient,they can sense that the staff is genuine with their care. Inreturn, they will show appreciation and treat you well.I also really enjoy the camaraderie among staff whetherit’s during a hectic day at work, or when we get togetheroutside of work to exercise or practise tai chi.Angeline: During the Parkway Annual Nursing Seminar2011, I was the Master of Ceremonies for the first time,and also presented a paper I completed for MountElizabeth Hospital on Stress and Grief in NursingHaematology and Stem Cell Transplant Patients. Beinggranted this opportunity was, although challenging,very rewarding for me.Being appreciated by patients and gaining recognition fromthe organisation in terms of service excellence awardshave also inspired me. The support I have garnered fromthe CEO and senior management in Parkway Pantai, alongwith opportunities to voice our opinions during monthly orquarterly meetings, has made me feel like part of a homeand family.