OCTOBER - DECEMBER 2012 - Parkway Pantai

37relationship mattersWith the growing medical tourism industry in Malaysia in recentyears, Pantai Hospital Ayer Keroh has been experiencing a positiveincrease in foreign patient numbers. The hospital hosted a ‘buka puasa’celebration for transport operators and local authorities to foster closerties in facilitating a robust working relationship.MALACCAOver a hundred taxi association members, ferry andflight operators, immigration and customs personnel,and various local authorities were treated to the annual‘buka puasa’ event hosted by Pantai Hospital Ayer Keroh(PHAK) on 13 August 2012.Tan Yew Aik, PHAK’s Senior Operations Manager,alongside the management team, was present to “breakfast” together with guests. The celebration, which tookplace at Hotel Seri Costa, was held in appreciation of thecontinued assistance and support rallied by the varioustransport operators and local authorities over the years.Guests were treated to a sumptuous spread ofRamadan buffet featuring an array of traditionalMalay delicacies, kuih and cakes. Activities duringthe celebration included gifting of Raya hampersto representatives of the various organisations andlucky draws. Winners went home with Raya hampers,shopping mall vouchers, unique PHAK merchandiseand goodie bags. PHAK, in turn, received a token ofappreciation from the Malacca Port Taxi Drivers andCar Rental Welfare Association.PHAK Chief Executive Officer, Gan Kong Hoe whoexpressed his regret at being unable to attend the‘buka puasa’ celebration said, “These operators andauthorities are valued affiliates of the hospital and theirservices have benefited not only the local community butin particular the foreign patients that have increasinglypoured into Malacca to seek healthcare services. Webelieve that the effort to reach out and care for ourlocal community is vital as we join hands in establishingquality health tourism in Malacca.”According to Gan, “With PHAK recognised by theMalaysian Ministry of Health as one of the healthtourism hospitals identified to promote Malaysia as ahealth tourist destination, we strive to offer affordable,top-notch medical treatment to our foreign patients,with support from our local transport operatorsand authorities.”