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GOODLIFE NEWSTO:All ClubsFROM: Rob Duncan, Health & Safety CoordinatorDATE: January 2010SUBJECT: 2010 Health & Safety PolicyPRIORITY: NormalHealth & Safety UpdatesEach year <strong>GoodLife</strong> <strong>Fitness</strong> reaffirms our commitment to Health & Safety by issuing a new Health &Safety policy signed by Patch, Jane Riddell, and Dann Sawa.The policy must be posted in a location near the Front Desk where it is visible to both Members andAssociates.This year, in the interest of cutting expenses for <strong>GoodLife</strong>, the decision has been made to issue the policyelectronically rather than in the plaque-mounted format you have seen in the past. Please print the policyand post it using a plastic sign-holder.The 2010 policy can be obtained by downloading it from <strong>GoodLife</strong> Connect - located in the Home Tab >Shared Documents > Forms, Templates, Instructions, and Manuals > Health & Safety.If you have any questions please contact Rob Duncan (rduncan@goodlifefitness.com).


INTERNAL JOB POSTINGS1. Regional Trainer: Atlantic Canada2. General Manager: Orangeville Coed(new club), Calgary Beacon Hill (new club)3. <strong>Fitness</strong> Manager: Fredericton Uptown Coed, Oshawa Co-ed, Peterborough LCL,Etobicoke LCL, Etobicoke Valhalla Co-ed, Mississauga Argentia LCL, Aurora LCL, NorthYork Dufferin/Steeles LCL, North York Don Mills/Eglinton LCL, Markville Mall, OakvilleOak Park LCL, Sarnia, St.Thomas LCL


Your Talents• 2 + years Management• Public speaking• Complete knowledge and understanding of <strong>GoodLife</strong>’s company culture• Related College Diploma• LMI Certification an asset• Superior influencing and communication skills• Excellent written communication skills in order to create learning manuals, resourcesand programs• Excellent presentation and facilitation skills• Excellent planning and organizing skills; ability to meet deadlines and managecompeting priorities• Ability to establish and maintain professional working relationships within all levels ofthe organization• Proficiency in the use of computers for word processing, e-mail and InternetThis position will require overtime, some evening and weekend work, in addition to travelwith overnight stays.Please apply in writing to nlatham@goodlifefitness.com before 5.00 PM on Friday, January10 th , 2010.


Job Posting #2Position: General ManagerLocations: Orangeville Coed(new club), Calgary Beacon Hill (new club)Contact: Wayne Wagg – wwagg@goodlifefitness.com or (613) 848-3050Job ProfileJob summaryAs a key player in the organization the General Manager is responsible for maintaining a clean,friendly, professional, and profitable fitness facility.Summary of Duties and Responsibilities• Responsible for the financial management of the club to include achieving all clubrevenue and EBITDA goals in addition to controlling expenses• Sell memberships and ensure individual and group revenue goals are achieved• Direct the sales team, analyze performance, create strategies, inspect performance andcompletion of assignments• Attend community events and meetings• Report to Divisional Manager and home office• Meeting with department heads to decide strategy and direction for departments• Ensure all sales tools, systems, and resources available are used by all associates• Responsible for the recruitment, selection, training, development, and performancemanagement of all associates• Ensure club programs adhere to company standards to include personal training, childminding, group exercise, tanning and pro shop• Ensure implementation of all member retention strategies• Consistently handle member concerns with professionalism• Recruit, hire, and train new associates• Design and lead club meetings• Ensure ongoing equipment and facility maintenance• Ensure club cleanliness through weekly White Glove test and dailyfacility audits• Maintain a high level of communication and teamwork to ensuresuccessful operations• Complete weekly reporting as requested by Divisional Manager• Support and implement <strong>GoodLife</strong> programs and services


• Administer Health and Safety programs and policies• Implement and adhere to formal disciplinary procedures• Continuous learning – General Manager Black Belt• Complete club administration tasksQualificationsEducation: Degree or Diploma in Business or Management; WHMIS, First Aid, CPR Certification;Can Fit Pro and LMI certification is a strong assetKnowledge, Skills and Abilities• Exemplary leadership, written and verbal communication skills• Excellent time management, planning and organizational skills• Superior influencing and coaching skills• Ability to mentor, problem solve, manage change and consistently act as a role model• Ability to establish and maintain professional working relationships with all levels of theorganization• Ability to fully understand and embrace company cultureExperience• Minimum 1 year as an Assistant General Manager with <strong>GoodLife</strong>• 2+ years success in a management role• Proven success in leading, training and motivating teams• Success in exceeding individual and team sales goals• Previous management experience in the fitness industry a strong asset


Job Posting #3Position: <strong>Fitness</strong> ManagerLocations: Fredericton Uptown Coed, Oshawa Co-ed, Peterborough LCL, Etobicoke LCL,Etobicoke Valhalla Co-ed, Mississauga Argentia LCL, Aurora LCL, North York Dufferin/SteelesLCL, North York Don Mills/Eglinton LCL, Markville Mall, Oakville Oak Park LCL, Sarnia, St.ThomasLCLContact: Wayne Wagg - wwagg@goodlifefitness.com or (613) 848-3050Job summaryAs a key player in the organization the <strong>Fitness</strong> Manager is responsible for maintaining a highstandard of professionalism, results-based programming, and profitability in the personaltraining department.Summary of Duties and Responsibilities• Responsible for the financial management of the department to include achievingpersonal training fat loss revenue goals and profit goals• Direct the personal training team, analyze performance, create strategies, inspectperformance• Ensure that all personal trainers are working the minimum required hours.• Ensure implementation of personal training consultation and/ or assessment with everyclient. Each prescription matches the clients complete fitness goals.• Personal training department is maintaining a minimum of 2.0 club efficiency• Personal training (and PT @ POS) client sessions are scheduled in full and are completedin a timely manner in accordance with company standards• Meeting with General Manager and PT Regional to decide strategy anddirection for department• Ensure all sales and service tools, systems, and resources availableare used by all personal trainers• Responsible for the recruitment, selection, training, development,and performance management of all personal trainers• Responsible for all human relations aspects of personal trainersincluding completing required certifications, completing PT BlackBelt education, personal training on-boarding program, andon-going performance reviews


Please WELCOME the following individual’s intheir new role as General Manager!Sandra Mills – Markham Women’sSonja Lynk – Halifax Joseph HoweWe wish each of you SUCCESS and HAPPINESS in your new position!Best of Luck!


SPEAK OUT! SUBMISSIONS:At <strong>GoodLife</strong> we welcome our Associate’s feedback and suggestions, and our Speak Out! program is oneforum where Associates can choose to anonymously express ideas, opinions, recommendations andqueries. If you supply your email address, you are guaranteed a response. After the reply, the PeopleDepartment forwards ideas to the right channel, helping to ensure that every Associate’s voice is heard.Each eNewsletter we will publish some common submissions and answers, much like our MemberSuggestion Boards at the club.If you would like to make a submission to Speak Out!, please sign on to the CARE home page, and clickthe Speak Out! logo._____________________________________________________________________________________Submission: A few submissions have arisen regarding the quality of the adidas garments.Answer: Please contact adidas directly regarding the quality of any garments you purchase throughwww.adidashookup.com.Submission: Are there any rules that will let us ask Associates not to smoke while on shift?Answer: In clubs, smoking is strictly prohibited where Members or the public can see a <strong>GoodLife</strong>Associate smoking. Associates are to change out of their uniforms when smoking.Compliance with the policy is expected, based upon the importance of the message this conveys to ourMembers as well as the implications the policy has on the health and well-being of our Associates.Adherence to this policy is a condition of continued employment with <strong>GoodLife</strong>.Submission: I read the GoodTimes newsletter regarding the CPR training through Can-Fit-Pro and wasunder the assumption that this was an option for all Associates and not mandatory. However, my GroupEX Regional has informed me that that CPR is no longer offered to <strong>GoodLife</strong> Associates becausecertification must be done through Can-Fit-Pro. Can you please clarify?Answer: Can-Fit-Pro is the preferred CPR Provider for <strong>GoodLife</strong> <strong>Fitness</strong> Clubs.If there is a Can-Fit-Pro CPR PRO Trainer in your area, you can certainly utilize their services. The reasonwhy some clubs only require the Can-Fit-Pro CPR is because of the really great group discount rate whichcannot necessarily be beat. Also, any <strong>GoodLife</strong> <strong>Fitness</strong> Associates can use their Mo Bucks towards anyCan-Fit-Pro Programs which includes CPR.


However if the club does not have a CPR PRO Trainer in their area you can certainly utilize the service ofanother CPR company.


Attention All General Managers & Assistant General ManagersSee the detailed schedule below for the second cycle of AGM on-boarding calls:This program is designed for AGMs to learn their entire role with their peers.The program consists of 10 calls:January 12 th , 2010– How to Impact Retention @ 2p.m. - 3p.m.January 19 th , 2010 – Leadership @ 2p.m. - 3p.m.February 9 th , 2010 – New Member @ 2p.m. - 3p.m.February 16 th , 2010 – Current Member @ 2p.m. - 3p.m.March 9 th , 2010 – Child Minding @ 2p.m. - 3p.m.March 16 th , 2010 – Member Saves @ 2p.m. - 3p.m.March 23 rd , 2010 - Tanning @ 2p.m. - 3p.m.April 13 th , 2010 – Pro-Shop/Food and Beverage @ 2p.m. - 3p.m.April 20 th , 2010 - On-boarding and Recruiting Staff @ 2p.m. - 3p.m.May 11 th , 2010 - Sexual Harassment & Discrimination Prevention @ 2p.m. - 3p.m.There are three components to each call:Preparation component - to be completed prior to call – 30-60minPowerPoint Presentation - for during call – 1 hourSuccess component - to be completed after call -1-2 hoursSign up your new AGM as soon as they are hired so they can get started right away!*These calls will be repeated every 4 months, so you can join the program at anytime.The next 4 months of call dates and times will be sent out in April 2010.*If your AGM has participated in the first cycle of calls but missed a call or startedhalfway through the cycle, they need to be re-registered through the TrainingDepartment (read below) so that they will be sent the communication with all the newcall details and directions.Make sure you completely fill out the registration form! It is located on <strong>GoodLife</strong>Connect, Home tab > Shared Documents > Forms/Templates/Instructions > Base CampRegistration Forms. Once it is filled out, email it to training@goodlifefitness.com rightaway so you don’t miss out on this terrific training opportunity!Please contact your Member Experience Regional if you have any questions.


PASS WITH DISTINCTION(96% or higher, Pass Change Room/Shower Area)White Glove Top Performers - December 2009152 Calgary Deerfoot Meadows LCL 99.20 7 Waterloo University/Weber Coed/Women's95.90106 Toronto Street Women's 99.00 16 Windsor Ouellette Women's 95.9049 Milton Main Street Women's 98.70 17 Peterborough Chemong North Coed 95.9041 Strathroy Coed/Women's 98.40 81 Ottawa Baseline/Woodroffe LCL 95.90141 London Oakridge Centre LCL 98.40 124 Brockville Parkedale LCL 95.9044 Barrie Commerce Park Coed/Women's 98.30 133 Newmarket Green Lane LCL 95.9067 Bowmanville Mall 98.30 39 Chatham St. Clair North LCL 95.80101 Ajax Kingston/Harwood LCL 98.30 164 Ottawa Place D'Orleans Coed 95.8063 London Sherwood Forest Mall Coed/Women's 98.00 177 Ottawa Strandherd Crossing Coed 95.80123 St. Thomas Talbot Street LCL 98.00 80 Ottawa Barrhaven LCL 95.70186 North York Northridge 98.00 105 Ottawa Hazeldean Road Coed 95.705 N. York Steeles/Woodbine Coed 97.90 107 Calgary Country Village LCL 95.7060 Etobicoke East Mall LCL 97.90 137 Georgetown LCL 95.70104 Mississauga South Common 97.90 146 Calgary Richmond Sq. Coed/Women's 95.70140 Cobourg Northumberland 97.90 112 North York Victoria Terrace Coed/Women's95.60156 Kitchener Highland Hills LCL 97.90 171 Ajax Harwood Plaza Coed 95.60128 Whitby Taunton/Brock LCL 97.80 64 Kingston Princess Street 95.50208 Hamilton Limeridge Mall 97.80 70 Belleville Quinte Mall Coed/Women's 95.5029 Scarborough Kennedy/Ellesmere Coed/Women's 97.70 69 Burlington Mall Coed/Women's 95.4046 Mississauga Millcreek Coed/Women's 97.70 151 Toronto Weston & Hwy. 401 LCL 95.40120 N. York Dufferin/Steeles LCL 97.70 185 Mississauga Club One Coed 95.4082 Oakville Town Centre Coed 97.60 8 London Sandringham Coed 95.30129 Oshawa Harmony LCL 97.60 20 Etobicoke Valhalla Coed 95.30175 Toronto Coxwell/Gerrard Coed 97.60 131 Brampton LCL Head Office 95.30176 Ottawa March/Terry Fox Coed 97.60 188 Toronto Plaza 95.301 London Windermere Coed 97.50 192 London Masonville 95.2010 Peterborough Charlotte St. Women's 97.50 218 Victoria West 95.2050 Ottawa Queensview Coed/Women's 97.50 45 London Argyle Mall Coed 95.00110 N. York Don Mills/Eglington LCL 97.50 68 Ottawa Vanier Market LCL 95.00157 Grimsby Casablanca LCL 97.50 108 Ottawa Gloucester LCL 94.9030 Toronto Union Station Coed 97.40 121 Mississauga Argentia LCL 94.90159 Ottawa Bridlewood LCL 97.40 178 Aurora Centre Co-ed 94.90187 North York Parkview 97.40 11 Ottawa Rideau Centre Coed 94.80180 Toronto Dufferin 97.30 36 Kitchener Fairway Coed/Women's 94.70199 North York Sheppard Centre Coed 97.30 43 Stratford Romeo South Coed 94.60202 Brampton Kings Point Plaza 97.30 127 Pitt Meadows Meadowtown LCL 94.60209 Hamilton Upper James 97.30 206 Oakville Hopedale Mall 94.60158 Niagara Falls Town & Country Coed 97.20 74 Kingston Barrack Street Coed 94.50155 Toronto Mount Pleasant 97.10 84 Ottawa Hunt Club Coed 94.50119 London Wolseley LCL 97.00 111 Oakville Oak Park 94.5032 Toronto Eaton Centre South 96.90 173 Scarborough Town Centre LCL 94.5047 Toronto St. Clair Coed 96.90 143 Ottawa River Road LCL 94.4085 Markham Markville Mall Coed 96.90 134 Airdrie LCL 94.30130 Ottawa South Orleans LCL 96.90 135 Calgary Westwinds LCL 94.2055 Toronto Manulife Centre Coed 96.80 14 Sarnia Oak Acres Coed 94.1057 Richmond Hill Hillcrest Mall Coed 96.80 58 Bramalea City Centre Coed/Women's 94.00205 Guelph Stone Road Mall 96.80 109 Ottawa Walkley Coed 94.00142 Wasaga Beach LCL 96.70 168 Grimsby Industrial Drive Coed 93.80169 Toronto King/Liberty Coed 96.70 117 St. Catharines Martindale LCL 93.7065 Richmond Hill Market LCL 96.60 75 Markham Bullock/McCowan LCL 93.40184 Toronto Bloor Park 96.60 76 London Westmount LCL 93.40191 Scarborough Morningside Coed 96.60 34 St. Thomas South Edgeware Coed 93.1052 Windsor Tecumseh Mall Coed 96.50 62 Mississauga Mavis/Dundas LCL 93.0072 Chatham Downtown Centre Coed 96.50 136 Vernon LCL 92.4018 Windsor Devonshire Mall Coed 96.4054 London Oxford/Adelaide 96.4078 Oshawa Centre Mall Coed 96.40PASS(92% or higher, Pass Change Room/Shower Area)


27 London Galleria Mall Coed/Women's 96.30 FAIL HEALTH & SAFETY35 Woodstock Dundas Street Women's 96.30 145 Calgary Canyon Mead. Coed/Women's 95.3037 Kitchener Market Square Coed 96.3048 Milton Steeles Coed 96.30 FAIL FIRE SAFETY153 Calgary Huntington Hills LCL 96.30 145 Calgary Canyon Mead. Coed/Women's 95.30181 Toronto Eaton Centre 96.30183 Etobicoke West Metro 96.30 FAIL BECAUSE OF CHANGE ROOM/SHOWER AREA189 Etobicoke King's Mill 96.30201 Hamilton Barton Street 96.3038 Toronto McCaul Coed 96.20 FAIL BECAUSE NOT TO COMPANY STANDARD79 Mississauga Glen Erin LCL 96.20 (under 92%)122 Aurora Bayview/St. John's LCL 96.20 42 Woodstock Quality Inn Coed 90.90170 Georgetown Sinclair Avenue Coed 96.20182 North York Willowdale 96.20149 Ottawa Queen Street Coed 96.10179 Vaughan Weston/Hwy 7 Coed 96.1024 Guelph Edinburgh Plaza Coed 96.00102 Windsor Walker Square LCL 96.00204 Cambridge Hespeler Road 96.00207 Hamilton Jackson Square 96.00


Step Into 2010 Feeling Your Best!Have the Holidays made you feel stressed out? Learn to “go with the flow”... bylearning to Meditate. 10 Minutes of Meditation a Day Keeps the Stress and FatigueAway and Calms Your Mind and BodyAdversity is a fact of life and can’t be controlled. In the face of life’s challenges, dailystresses and distractions you can react two ways: feel frazzled or find peace of mind.To find peace of mind and manage those moments that can frazzle your brain, learnhow to rest your mind and your body effectively by meditating. With meditation, youshut the world out and concentrate on calm. It only takes 1 to 10 minutes a day toreap the benefits of meditation. For those BodyFlow-er’s out there, you alreadyunderstand the benefits that meditation brings and have personally seen howmeditation brings calmness to people. Those of you who have never experiencedmeditation start by visualizing and breathing for one minute. To do this:(1 minute visualization)Visualize a turbulent surf or lake of water. Now imagine the wind dying down... and thewater calming down too. See the calm tranquil water as you breathe. Focus on the paceof your breathing and try matching your in breath with the ripple of water movingtowards the shore in your mind’s eye. Keep your eye on the calm, tranquil water as youbreathe slowly and deeply. Find the pause after the in breath and say “I am calm”, thenexhale…and let go of those turbulent thoughts and feelings that otherwise distract andfrazzle your brain (and your body eventually). Give your mind and body permission tolet go of what you cannot control and bring your attention or focus to what you cancontrol.(10 minute visualization)Find a comfortable, quiet place and visualize yourself in a room in a castle. You findthe door that allows you to walk out of the castle, and you do so. As you cross to theother side of the moat and keep walking, the castle dwindles in size behind you, andyou can now see the forest around it, and then a distant village. In your mind’s eye,walk towards that village and away from the castle.Your “castle” could be a rut or something oppressive you're trapped in, and thisparticular meditation gives you a sense of freedom and space. As you walk towards thevillage ask yourself “How important is my issue in terms of the bigger picture?” As youcontinue to walk towards the small village in the foreground of your mind, think aboutthe positives in your life, and be grateful. Think about your strengths and contributionsand say “I am… (fill in with a positive statement about yourself ie. ”I am an inspirationalteacher,” or “I am healthy”). Continue to repeat this statement about yourself toyourself with optimism in your words and thoughts. Use your breathing as a guide to


emain focused inwardly. Incorporate the one minute visualization from above as a wayto calm your mind and bring clarity to this particular visualization.A growing number of North Americans are seeking the benefits of this popular form ofalternative medicine. In 2007, a national survey found that nearly 10 percent of adults— more than 20 million North American people — had meditated in the previous year.That number had grown by nearly 24 percent since 2002 and is predicted to grow andbecome one of the more popular alternative exercise experiences. If you alreadymeditate, keep doing so and consider journaling. Writing down thoughts and feelingsabout what you are going through helps to process events and release emotions. Seekinspiration to meditate and, or journal by reading. Learn how to meditate if you havenever tried. Attending BodyFlow is a great start for many people. The foundation ofmeditation used in BodyFlow is commonly known as:Mindfulness-based stress reduction (MBSR). This program has beenused to address chronic pain and illnesses. Again, it requires you to focus onyour breath as it enters and exits your body, and when distracting thoughtsintrude, you return your attention to the breathing and let the thoughts passby. Another aspect involves "scanning" different parts of your body with yourmind to assess the sensations in the parts. This form of meditation offersnumerous benefits—addresses anxiety and stress, helps to control pain andother symptoms associated with chronic disease and mental illness includingdepression.To learn about the Top 10 ways to de-stress in 2010, refer to the Can-Fit-ProNovember-December 2009 magazine. <strong>GoodLife</strong> <strong>Fitness</strong>’s very own Georgia Mattheos(and Education Manager at Can-Fit-Pro) offers a wonderful “Daily Reminder” one-pagehandout for your participants. <strong>Print</strong> and share with your members.Also see January’s Exercise Tip of the month “Stress Management Strategies that take 5minutes or less” for more suggestions and ideas.


Step Into 2010 Feeling Your Best!Can You Believe It! This month marks the 20th Anniversary of The Step and the Arrivalof Aerobic Accessories…Group EXercise celebrates the 20th anniversary of "The Step." This little platformrevolutionized the fitness industry and "aerobics" by facilitating endless variations inchoreography and making group exercise accessible to nearly everyone. Today the Stepis a staple in most clubs -- "It's like the stationary bike of group fitness," reflects GinMiller, the creator of Reebok Step programming. The Step, which subsequently becamethe lowercase step category, not only transformed and reinvigorated classes; it also gotinstructors, trainers, industry leaders and equipment manufacturers thinking aboutother aerobic accessories that might make workout more interesting, exciting andeffective. Accessory-based programs have continued to grow in popularity and very fewgroup fitness classes exist today without accessories of some sort (even dance classesfeature disco ball lighting to help create atmosphere) and the forecast for the future isthe same—accessories are going to continue to grow in popularity because they'reaffordable and a great way to add fun and variety into fitness. Expect to see newinnovative programs equipped with fun new accessories as we get in “step” with thetrends moving forward. Imagine this… flying on a trapeze to get fit or suspending yourbody in space, beaming to improve your balance, strength and coordination, “Piloxing”in a authentic boxer’s ring, throwing kettlebells around to power up your core and yourcardio (all in one), participating in “rowbics” classes (indoor rowing is back!) or “IndoBoarding” (a surfing, skateboarding, skiing or snowboarding experience). If that doesn’tgrab your attention how about… roller dancing, rebounding on a room sized trampoline(Rebounderz), Hoopilates (hula hooping with the benefits of Pilates movements) or“Skinny Jeans” (a yoga, Pilates, Nia, Alexender Techniques) created by BodyFlow’soriginal choreographer Molly Fox. Look out… The goal to make fitness fun is upon us.Smile and join in! To experience and learn more about this new innovations, register tocome to Can-Fit-Pro Toronto August 13-15 th (MARK THIS DATE in your calendars—it isone week earlier this year). This year’s curriculum will feature many of these newconcepts and accessories.


Fragile Egg SummaryFragile Eggs Part 1: 63% of population are Fragile Eggs- UninitiatedBelieversFragile Eggs comes from Group Ex but adds success to all departments, all areas in theclub. How do we treat our Fragile Eggs and how do we enroll/engage them? Focus onthe orientation process.Fragile Eggs Part 2:How do we put this into play with the clubs? What are the tools?- Orientation binder- Group Ex schedules- Info sheets if you have them (I sent Newbody info Sheets to my clubs)- Color coated and laminated Group Ex Schedule for orientation binder and fitnessboard- 7 Steps workout bookMake sure GMs are getting specific goals from MCs weekly. How many members(based on their goals) will they be signing up for an orientation class… 30% in Coedclubs, 50% in Women’s only.NewbodyHow can we tie in Fragile Eggs with the Newbody Kickoff?- Sign up new members into a Kickoff class.- Staple the Newbody passes to the bottom of the 7 Steps work book to help MCsremember to sign new members up to the Kickoff class, as well to bring a friend.- Focus on Newbody Orientation class on the schedule.Fragile EggsRemember to ask them to arrive 15 min early in order to meet the instructor and set upequipment.Let them know it will take them 3-5 classes to feel like they have a good understandingof the classes.Let them know that the classes are pre-choreographed. Therefore the movements are thesame; we just mix up the music at times. Therefore each week they will feel more andmore comfortable.


Susie Sabapathy, Mo Hagan and others leave for New Zealand and the Q2 filming atLes Mills World of <strong>Fitness</strong>, Auckland CityGroup <strong>Fitness</strong> Instructor of the Year for 2009-10 Susie Sabapathy, from Toronto,Ontario, is fulfilling every LMI instructor’s dream—to workout in Les Mills Auckland Cityclub’s Studio One and be a participant in the filming of the Summer 2010 LMIprograms. Mo and Susie will be joined by other instructors from <strong>GoodLife</strong> (rumour hasit). They leave Canada on January 23 rd and participate in 2 days of filming (ThursdayJanuary 28 th and Monday February 1 st ). Check out www.lesmills.com to follow theevents surrounding the filming and keep your eyes open for Canadians in your Q2releases.If you dream of becoming the Group <strong>Fitness</strong> Instructor of the Year in the future—makethis a reality. Learn more about this award and the criteria by speaking with your GroupEXercise Regional Manager or Coordinator or contact ft@goodlifefitness.com for a copyof the award criteria. Make your dream a reality by taking action beginning January2010 with your participation in Les Mills Canada’s release week January 18-24 th .


Step Into 2010 Feeling Your Best!Shape UP with Newbody—ORDER your Winter 2010 Newbody program is now!Newbody Celebrates its 20 th Anniversary with a NEW book now available at all Canadianbook stores.Get your program kit now and discover what’s new in this upcoming winter season.There is a lot to celebrate this February – National Heart Month and the Olympics.Expect to see heart-focused choreography, sport-inspired moves and the return ofsome traditional Newbody moves, mixed with popular radio hits that make workingmotivating and fun.WAIT THERE IS MORE! Mo’s latest book “Newbody Workout for Women—6 Weeks to aFit and Fabulous New You” is now on the shelves at all book stores. The story ofNewbody, the 7 unique training methods along with the official 30 minute Newbodyworkout (with pictures to demonstrate all the exercises) is featured along withtestimonials from <strong>GoodLife</strong> members and Newbody instructors. The book also includesthree 15-minute “extra strength” workouts to target the areas that women need to trainthe most!


The book also features the “Newbody Sensible Eating Plan,” based on healthy eatingguidelines and practical ways to take control of food choices without counting a singlecalorie. Based on women’s needs, this eating plan will help improve metabolism andmanage cravings, moods, and hormonal and energy levels. As Kathy Smith (bestselling author of “Feed Muscle, Shrink Fat Diet”) says on the back cover of the book.“Whether you’re just starting out or you’re a real diehard, Newbody will help you triminches, lose weight, and improve your overall health.” To learn more check outwww.penguin.ca or visit Mo’s website at www.mohagan.com.


A very tight Sherwood cycling group had great fun ringing in the holidayswith a special Santa Hat All Terrain class. Chocolate, prizes and goodlaughs team-taught by Lore and Rachel made the group one happy bunch!This is a very special group of individuals that are faithful to their Sundayride, followed by yoga stretching specific for cyclists. HO HO HO!


Congratulations to the following Personal Trainers who committed to providing our members with 120+ hoursof World Class Service in the month of November 2009149 Ottawa Queen Street Milad Emadi191 Scarborough Morningside Crossing Christine Kozminski141 London Oakridge Centre Anna Mary Yoder075 Markham Bullock/McCowan Mei Yee Hsiah149 Ottawa Queen Street eric watson046 Mississauga Millcreek Rick Bennett190 Sudbury LaSalle Meredith Dafoe011 Ottawa Rideau Centre Leslie Robertson124 Brockville Parkedale Carol Jodoin168 Grimsby Industrial Drive Ryan Medcalf164 Ottawa Place D'Orleans Renee de Leseleuc081 Ottawa Baseline/Woodroffe Ashley Dewar188 Toronto Plaza Chris Twerdun149 Ottawa Queen Street Derek Credicott050 Ottawa Queensview Alina Butunoi084 Ottawa Hunt Club Ben Johnson177 Ottawa Strandherd Crossing Steve Briscoe161 Sudbury Southridge Mall Paul Lauzon169 Toronto King/Liberty Josh Adamson188 Toronto Plaza Crispin Haskins205 Guelph Stone Road Mall Rita Vanduzen149 Ottawa Queen Street Mohamed Hakim177 Ottawa Strandherd Crossing Alana McCready011 Ottawa Rideau Centre Corbin Williams030 Toronto Union Station Joey Shillolo011 Ottawa Rideau Centre Neil Frotten140 Cobourg Northumberland Allison Mullins007 Waterloo Weber Street Kristy Boyer018 Windsor Devonshire Mall Jimmy Lebarron007 Waterloo Weber Street Karin Hoogendam164 Ottawa Place D'Orleans Doug Strudwick007 Waterloo Weber Street Travis Charters007 Waterloo Weber Street Kimberly Bernt076 London Westmount Indira Blazkowski109 Ottawa Walkley Allison White134 Airdrie Rachel Andrews178 Aurora Centre Daniel Grimaldi207 Hamilton Jackson Square Michael Watkin007 Waterloo Weber Street Hillary Kantorovich164 Ottawa Place D'Orleans Christopher Fudge050 Ottawa Queensview Trevor Novakoski050 Ottawa Queensview Angela Burns201 Hamilton Barton Street Romy Harbury201 Hamilton Barton Street Dan Cataldo205 Guelph Stone Road Mall Nicole Majid052 Windsor Tecumseh Mall Luc Bernatchez143 Ottawa River Road Samantha Sauve165 Fredericton Uptown Centre William Venator169 Toronto King/Liberty Jimmy Lee174 Calgary McKenzie Towne Centre Daniel Messenger175 Toronto Coxwell/Gerrard Dupinder Singh007 Waterloo Weber Street Mychel Hendricks007 Waterloo Weber Street Heather Mundee105 Ottawa Hazeldean Road Patrick Conroy169 Toronto King/Liberty Jason Lau187 North York Parkview Michael Captain050 Ottawa Queensview Bryan Kluke168 Grimsby Industrial Drive Anthony Comisky176 Ottawa March/Terry Fox Yuri Gusmanis188 Toronto Plaza Kelly Marinoff-Musovic207 Hamilton Jackson Square Jesse Gorda011 Ottawa Rideau Centre Scott Jen018 Windsor Devonshire Mall Billy Moysiuk177 Ottawa Strandherd Crossing Darren Isaacs181 Toronto Eaton Centre North Stephen Baker209 Hamilton Upper James Shiloh Fidanza102 Windsor Walker Square Bonnie Grant082 Oakville Town Centre Matthew Bekar105 Ottawa Hazeldean Road Craig Kivi145 Calgary Canyon Meadows Evan Gerein145 Calgary Canyon Meadows Kathryn wytsma190 Sudbury LaSalle Oscar Cano190 Sudbury LaSalle Troy Beauregard069 Burlington Mall Adam Kania072 Chatham Downtown Centre Daniela Debiasi111 Oakville Oak Park Jennifer Lightowler084 Ottawa Hunt Club Tim Walsh157 Grimsby Casablanca Rebecca Shea184 Toronto Bloor Park Cathy Balmer204 Cambridge Hespeler Road Jessica Camara164 Ottawa Place D'Orleans Dominik Chartrand207 Hamilton Jackson Square Deanne Taylor124 Brockville Parkedale Samantha Yocum165 Fredericton Uptown Centre Nicholas O' Hara206 Oakville Hopedale Mall Maree Benschop108 Ottawa Gloucester Centre Janet Alexander070 Belleville Quinte Mall Adam Andrews084 Ottawa Hunt Club Jamie Monette105 Ottawa Hazeldean Road Kathryn Beynon020 Etobicoke Valhalla Centre Colin Duncan032 Toronto Eaton Centre South Michael Demeter064 Kingston Princess Street Deanna Bergeron081 Ottawa Baseline/Woodroffe Olga Ivantchouk105 Ottawa Hazeldean Road Lauren Reeves108 Ottawa Gloucester Centre Jennifer Jackson177 Ottawa Strandherd Crossing Jason Scott180 Toronto Dufferin Marty Heelam183 Etobicoke West Metro Joseph Martino204 Cambridge Hespeler Road Sharon Gehiere206 Oakville Hopedale Mall Lindsay Boardman


1. “120 Hour Club” Associates! Our most important goal is to service our members and to get themresults.• Trainers who service 120 plus hours (maximum 176 hours), will have their names placed into a drawfor a chance to win 1 of 3 payroll bonus prizes of $300.• Eligible trainers will have a maximum of 18 clients.• Trainers receive and extra ballot for each additional, consecutive month they are on the “120 HourList”!• Clubs previously known as “Alliance” are now included in this incentive$300 Payroll Bonus Winners!1) Neil Frotten Ottawa Rideau2) Craig Kivi Ottawa Hazeldean3) Yuri Gusmanis Ottawa March Rd.2. The top 3 Personal Trainers in the company, with the highest # of sessions sold, will each win a$750payroll bonus!To qualify, trainers must have:• A minimum total of 192 sessions• A minimum of 96 hours worked for the month• A minimum average of 50 sessions per agreement• Tie goes to the trainer who has the highest average # sessions per agreement• Eligible trainers will have a maximum of 18 clients.• Applies to complete sales.• <strong>Fitness</strong> Managers, Assistant <strong>Fitness</strong> Managers, Health Specialists, <strong>Fitness</strong> Manager Specialists,Assistant <strong>Fitness</strong> Manager Specialists are exempt from this incentive$750 Payroll Bonus Winners!1) Sean Young Ottawa Hunt Club2) Demetrios Andreadis Ottawa March Rd.3) Nick Boisvenue Ottawa Rideau3. The next top 18 Personal Trainers, in the company, with the highest # of sessions sold, will win a$250 payrollbonus! (same qualifiers as above)$250 Payroll Bonus Winners!1) Christopher Fudge Ottawa Place D’Orleans2) Andrew Hawes London Masonville3) Eric Watson Ottawa Queen Street4) Quintus Nesanayagam Ottawa Queen Street5) Gabriel Aubry-Morin Georgetown Sinclair6) Ian Suski Ottawa Queen Street7) Monika Postle-Hacon Ottawa River Road8) Anna Zawieja Ottawa Walkley9) Dupinder Singh Toronto Coxwell10) Matthew Britt Ottawa Hunt Club11) Josh Adamson Toronto King/Liberty12) Joel Seymour Niagara Falls13) Anthony Hicks Ottawa Queen Street14) Jimmy Seymour Guelph Edinburgh15) Jason Lau Toronto King/Liberty


16) Bryan Kluke Ottawa Queensview17) Jennifer Ventura Ottawa Vanier18) Robert Malloff Ottawa Walkley


Ron’s StoryFor 12 years, I worked at a Toronto fitness club and thought it was pretty typical of all fitnessclubs. For the most part, I saw little or no change among the general gym population. Even thePersonal Trainers struggled to get clients let alone keep their clients on track with their goals.Generally we sold packages of 10-20 personal training sessions. Many clients did not renewafter their sessions were done happy to have learned some new exercises.Day after day, week after week, month after month, I saw people exercising with negligibleresults. Most had a general routine that they clung to with little variance: the same exercises,in the same order, with the same weight. No real plan, no real goals, no real change was typicalof most Members experience. It was the single most discouraging aspect of my job as a trainer.I knew it took commitment from the client as well as the trainer to effect real change. Wherewas the focus and dedication? It was not uncommon for clients to fall off their routine; theywould take the summer off for golf or cottaging. The winter was just as bad with ample excusesin the form of holidays, bad weather, flu season or general malaise. So why were so few seeingso little results? Was this typical of all gyms? I decided I needed a change in hopes of finding ananswer.I surrendered a long list of established clients and moved downtown to start afresh. I wanted togive it one more try. At a Can-Fit-Pro Conference I was exposed to the Core Values of <strong>GoodLife</strong><strong>Fitness</strong> and thought this was a company that might help navigate me along my path towards afulfilling career in the fitness field.After applying and eventually being hired as a trainer, I was exposed to the fundamental CoreValues of <strong>GoodLife</strong>. At first, I balked at the idea of only prescription training packages; wherewere the 10 and 20 packs that people loved to snap up for their quick fix (not to be confusedwith "Fit Fix")? This had been my world. My initial reaction was fear. How could I sell suchlarge packages? Who would buy them?It was the passion and integrity of my <strong>Fitness</strong> Manager and Assistant <strong>Fitness</strong> Manager whohelped me truly understand why this is the only way personal training should be packaged. It'swhat's best for the client and that's what makes it such a powerful marketing tool. You aregiving the client what they need, not what they think they need. The financial commitment onlyserves to bring into sharp focus the importance of the investment in oneself. Ultimately, theonus is on the client to understand their crucial part in their success in training. Like two peoplein a rowboat each pulling on an oar, if one rower slackens their pace, the progress of the boat isimpeded. Both must be fully committed to the task at hand for success to be achieved. It madesense and was in fact the answer I had been looking for.


The integrity of <strong>GoodLife</strong>'s prescription programming is what makes it an organizationdetermined to educate people on what personal training is and is not. It is a service entirelyfocused on one thing and one thing only: confronting an individual with their fitness needs andproviding a safe and effective means of getting them to their goal. Many if not most gymsallow the Member to dictate the protocols of personal training, but not <strong>GoodLife</strong>. <strong>GoodLife</strong>attempts (and succeeds) at being the authority on personal training with integrity. I believe thisis what has led to <strong>GoodLife</strong>'s preeminent success in the fitness market: an unwaveringcommitment to excellence in how it provides world class personal training to its Members.I'm proud to be part of <strong>GoodLife</strong>'s personal training team!Ron ArendsPersonal Trainer<strong>GoodLife</strong> <strong>Fitness</strong> Club King/Liberty

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