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Tuesday, 29 October 2013] 48675.2 Other service delivery performance findingsThis section contains service delivery findings for both 2012/13 <strong>and</strong>2013/14 based on oversight visits <strong>and</strong> research from externalstakeholders.5.2.1 Oversight visit <strong>reports</strong>- summary <strong>of</strong> key service deliveryissues.The Portfolio Committee undertook three oversight visits in theperiod under review. Oversight visit were undertaken toMpumalanga <strong>and</strong> Eastern Cape provinces in 2012. Two otherprovinces, namely, Free State <strong>and</strong> KwaZulu Natal were visited in2013. A Tourism Summit was also convened in 2013 to establishthe state <strong>of</strong> tourism in South Africa. The Committee was concernedby the following service delivery issues that need to be addressed:• Extended Public Works Programme: The major concernexpressed by the Committee on service delivery was on theSocial Responsibility Implementation programme (SRI) which isa departmental Expended Public Works Programme initiative.The Committee noted lack <strong>of</strong> project management skills <strong>and</strong>controls in implementing these projects. There was poorworkmanship <strong>and</strong> no value for money. Project beneficiaries onthe ground also raised issues about project implementers whoare not from their provinces <strong>and</strong> who do not implement projectsaccordingly.However, the Committee noted that the SRI projects aregoverned by criteria set by the Department <strong>of</strong> Public Works <strong>and</strong>the National Treasury. Some <strong>of</strong> these criteria are not particularlysuitable for the tourism industry <strong>and</strong> should to be reviewed toserve the industry better.• Small, Medium <strong>and</strong> Micro Enterprises (SMMEs): SMMEs arestill struggling <strong>and</strong> not part <strong>of</strong> the mainstream tourism economy.Spheres <strong>of</strong> government should work towards strengtheningcompetitiveness <strong>and</strong> promotion <strong>of</strong> SMMEs <strong>and</strong> tourismcooperatives. Some municipalities in particular do not recognisetourism as a local economic development sector as they do nothave Local Economic Development/ Tourism Officers.Municipalities should appoint staff that deal with tourism toassist SMMES to access the sector.• Market Access – despite tourism having low barriers to entry,there are few entrepreneurs getting into the sector <strong>and</strong> there is achallenge with accessing potential market. The Departmentshould facilitate market access <strong>and</strong> entry into the value chain bysmall businesses <strong>and</strong> cooperatives <strong>and</strong> reduce regulatoryburden on small businessesANNOUNCEMENTS, TABLINGS AND COMMITTEE REPORTS NO 147─2013

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