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C-13872 Instruction E44 Owner's Manual.pdf - Enviro

C-13872 Instruction E44 Owner's Manual.pdf - Enviro

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TroubleShooting<br />

Problem Possible Cause Solution<br />

· Turn the system off by pressing the ON/OFF button on<br />

the transmitter<br />

Locking<br />

conditions<br />

Main burners<br />

will not start<br />

Flame lifting<br />

Blue Flames<br />

Glass fogs up<br />

Flames are<br />

burning<br />

“dirty” or<br />

sooting<br />

Reset the Proflame DFC board<br />

· After approximately 2 seconds press the ON/OFF button<br />

on the transmitter again.<br />

· In the manual flame control mode, use the down arrow<br />

button to reduce the flame to off, indicated by the word<br />

OFF displayed on the transmitter LCD screen.<br />

· Wait approximately 2 seconds and press the up arrow<br />

button, the ignition sequence will start.<br />

· With the transmitter off, move the slider switch on the<br />

receiver to the OFF position.<br />

· Wait approximately 2 seconds and move the receiver<br />

slider switch to the ON position.<br />

The pilot flame has gone out · See “Pilot will not remain lit”<br />

The remote control is not working<br />

correctly<br />

· Replace the batteries<br />

The thermostat is disconnected or<br />

set too high<br />

· Set the thermostat to a lower temperature<br />

· Check gas line pressure<br />

Problem with thermopile circuit · Check wiring to thermostat for breaks<br />

· Check for flame impingement on thermopile<br />

Leak in vent pipe · Check for leaks in vent connections<br />

Improper vent configuration · Check vent configuration with manual<br />

· Check to see if terminal is on correctly<br />

Terminal may be re-circulating flue<br />

gases<br />

· May need to install high wind termination cap.<br />

· Contact dealer<br />

The heater has just been started<br />

· Normal during start up: flame will yellow as the fireplace<br />

heats up<br />

Improper air shutter adjustment · Adjust air shutter – contact your dealer<br />

Normal condition: after the<br />

appliance warms up the glass will<br />

be clear.<br />

The logs or glasses are placed<br />

incorrectly<br />

Improper air shutter adjustment<br />

Incorrect rating input<br />

**Due to additives in gas, glass may get hazy during<br />

operation** Clean as needed.<br />

· Check log positioning<br />

· Check level of glasses layout<br />

· Increase primary air by opening the air shutter and/or by<br />

opening the vent restrictor<br />

· Check for proper venting and blockage of the vent<br />

termination<br />

· See also “Burners will not remain lit”<br />

· Check manifold pressure and clock input rating for overfiring<br />

39

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