December 2010 Issue PDF - ENX Magazine

TECHNOLOGY UPDATE We Saw It In ENX Magazine DECEMBER 2010Your Source For BothDocument Imaging and FinishingSure, Niche Equipment has the best deals on Samsung Equipment,Supplies and Parts for Document Imaging.But that’s only 1/2 the story!Don’t overlook your customer’s Document Finishing needs.Sell a Shredder, Folder or one of 500 other paper handling products that Niche offers.Bookletmaking &BindingDouble Your Sales, Double Your ProfitOffering products from these manufacturers:Samsung, Formax Duplo, Roto, Standard,Dahle, Rhino-o-Tuff, Widmer, Secap & more.MFP Colorto 40ppm,Mono to55ppmLaminatingFaxFoldingPersonal toIndustrialPh: 877-446-4243Fax: 630-629-6790info@nichee.netwww.nichee.netSaaS Brings Big-Company Efficiency To SBM’s Document DeliveryBy Jean-Michel BérardCompared with traditional paper-based processing anddelivery of documents like invoices and purchase orders,automation technology has given many big companiesan edge over small and medium businesses in recent years.Large enterprises have capitalized on the ability to send documentsstraight from their back-office systems and desktopapplications — not only by fax and email, but even postal mail— with levels of speed, accuracy, visibility and control that theold ways can’t match.The same solution used to deliver the documents can also beused to archive and index them automatically, making documentsinstantly accessible for customer service and internal orexternal audits. As a result, companies using document processautomation are empowered to optimize operational efficiencyand cash flow while supporting high levels of customer satisfactionand regulatory compliance.These advantages may seem out of reach for smaller companieswithout giant IT departments and deep pockets. After all, implementingsoftware to automate document processing and deliverycan take a considerable amount of up-front money alongwith an ongoing commitment of time to manage the technology.For some SMBs, software to automate document processingand delivery is too expensive, tooslow to implement and too much of aheadache to maintain.SMB Silver LiningDespite the obvious differences inscale, small and medium businessesultimately face the same basic types of operational challengesthat big companies do. Any business relies on the exchange ofdocuments, and profitability can depend on the efficiency ofthat exchange.SMBs may have fewer resources to draw upon to achieve peakefficiency. But generally they have more freedom from the constraintsof complexity — both in their information systems andin their business processes — to take advantage of innovationsin technology.Software as a Service (SaaS), or cloud computing, is one suchinnovation. For automation of document processing and delivery,SaaS has made the capabilities of today’s most powerfulsolutions readily available to any company with an Internetconnection. SaaS shifts the expense of the solution from capitalcontinued on 4644enx magazine