December 2010 Issue PDF - ENX Magazine

Product & Industry News December 2010Industry Expert Jeff Way Joins Digital Gateway Inc.November 2, 2010, Provo, UT. - JeffWay, former Director of Information Systemsfor Global Imaging Systems has joined DigitalGateway as the New Director of StrategicProjects. “I have over 25 years experience in theinformation systems management area of officeequipment dealers. This experience will help Digital Gateway to continueto solidify their dominance in the dealer management software market byenhancing and expanding the solutions that will help meet vital businessinformation needs.” Said Jeff, “Customers are looking for solutionsthat deliver concrete results and e-automate will provide that for theirbusiness.”Jeff not only has extensive experience in the industry but alsocomes highly recommended by Tom Johnson former CEO of GlobalImaging Systems. “Jeff Way was hired by me in 1995 to be my Directorof Information Systems. I knew Jeff through his work at DecourseyBusiness Systems. Since that time through internal growth and over onehundred acquisitions, Global grew to over $1 Billion in Sales with 170offices in 35 states. Jeff was our Director of IS during this growth and dida great job of maintaining our systems, converting the new acquisitions,and helping us maintain the control we needed for Global’s greatsuccess. Jeff has my highest recommendation for a similar position.”With a recommendation like thatfrom a well known industry leader, and withthe knowledge and abilities that Jeff has, itcomes as no surprise that Digital Gateway wasquick to recruit Jeff for this new position. “Weare excited to have Jeff on board,” said JimPhillips CEO of Digital Gateway. “Jeff led theconversion and implementation of over a 100 of our industry’s largestdealers while at Global. He is our investment in mitigating the risk anddisruption of our new dealer’s conversion. We are also leveraging Jeff’sintimate knowledge of this industry and his years of experience withbenchmarking to advance DGI’s Digital MRI process for all our dealers”.Since 1995, Digital Gateway’s award winning DealerManagement Software has become the dealer’s choice, serving overa 1,000 companies. The hallmark of DGI’s success is founded oninnovation, automation and always putting the dealer first. e-automate isthe core engine that enables the connectivity, visibility and automationcrucial to competing in the new economy. It provides the system toautomate each step of securing and keeping pages under contract. e-automate gives the dealer visibility to the industry, connectivity to keyintegrations and seamless automation needed to secure the businessand serve the dealer’s customers. No other solution will better equipoffice equipment dealerships to successfully “Transform their BottomLine” than e-automate. Dealers can now use e-automate to drivetheir business to new levels of profit by accessing “Key PerformanceIndicators” real time in Dealer Time. For more info visit Digital GatewayInc. at www.digitalgateway.com. uToshiba America Business Solutions Inc. recognized as “First inclass” for dealer support By Marketing Research ConsultantsToshiba Awarded Esteemed Title Based on 25th Annual DealerSurvey ResultsNov. 3, 2010, IRVINE, Calif. – Toshiba America BusinessSolutions Inc. (TABS) today proudly announced they have won “First inClass” MFP Manufacturer for Dealer Support by Marketing ResearchConsultants, Inc. (MRC), a Hamburg, New Jersey-based consulting firm.Toshiba received the highest approval rating from independent dealerswith consistent and unsolicited accolades for the excellent support theyoffer in MRC’s 25th Annual Dealer Survey. A total of 295 dealers fromacross the country participated in this year’s survey.“Toshiba’s selection as ‘First in Class’ MFP Manufacturer is welldeserved. Through the years they have been consistently praised bytheir independent dealers for their strong communication skills, supportand programs. The dealers believe it has contributed to their ability toenjoy a high degree of success in selling Toshiba’s products,” said FrankG. Cannata, president, Marketing Research Consultants, Inc.“Toshiba focuses tremendous energy behind fostering strongrelationships with our dealers, and we always strive to be the bestpossible partner,” said Mark Mathews, president and chief operatingofficer, TABS. “It’s gratifying to know that the dealer network holdsToshiba in such high regard for our service and support. We are deeplyproud of this recognition.”The Marketing Research Consultant Dealer Survey Awardsare based on feedback from independent office technology dealersrepresenting all copier/multi-function product (MFP) vendors in theindustry, and all regions of the country. Dealers who participatedwere asked to rank their primary and secondary vendors in four keyperformance categories – Corporate Support, Distribution, Product Line,and Inventory.About Marketing Research Consultants, Inc. - Founded in1979, Marketing Research Consultants, Inc. (MRC) was establishedby Frank G. Cannata to provide guidance and counseling to the officeproducts industry. Frank Cannata is noted for his analytical skills, ontargetpredictions, and current management information pertainingto the office products industry. MRC offers two publication services:The Cannata Report and LiveWire. The Cannata Report is a monthlymanagement report aimed at the office equipment reseller, and LiveWireis an electronically transmitted office technology news service.About Toshiba America Business Solutions, Inc.Toshiba America Business Solutions Inc. (TABS) is anindependent operating company of Toshiba Corporation, the seventhlargest electronics/electrical equipment company in the world. TABSmanages product planning, marketing, sales, service, support anddistribution of copiers, facsimiles, multifunction printing products,network controllers, and toner products throughout the United States,Mexico, Brazil, Latin America, and the Caribbean. Headquartered inIrvine, Calif., TABS has five divisions: the Electronic Imaging Division;the Toner Products Division; the Document Solutions EngineeringDivision; the International Division; and Toshiba Business Solutions(TBS), a wholly-owned subsidiary corporation of TABS, that operates anetwork of wholly-owned office equipment dealers throughout the UnitedStates.Named the most favored manufacturer ten times by the BusinessTechnology Association (BTA), Toshiba’s entire product line, customersupport and marketing distribution policies are markers for the industry.For more information on Toshiba products, programs, solutions andservices, please visit www.copiers.toshiba.com. uNetwork Recycling Systems (NRS) announces it haspartnered with Mearthane Products Corporation (MPC) to handlesales and distribution of developer rollers for the aftermarketindustryMPC is a world class producer of developerrollers for OEM and aftermarket manufacturers. NRShas been a partner in the production of developerrollers for the last several years and is now pleasedto be a part of the sales arm of MPC.Developer rollers are a critical componentof many cartridges produced in the market today andMPC’s rollers are unsurpassed in quality. MPC labs have extensiveability to test rollers and insure quality going out the door.CEO Jim Martin adds, “I have been in MPC’s plant severaltimes and their attention to detail is quite remarkable. MPC also makesworld class roller skate and blade rollers which are in high demand fromOlympic Skaters. That in itself says a lot about MPC”.For further information, contact Jim Martin at 828-891-7400 orjmartin@nrscoatings.com. u52 enx magazine