Guidelines for field staff to assist people living in ... - Housing NSW

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community officers, ACAT or DoH. An appropriate medical practitioner should provideongoing medical care if there are chronic physical health problems or disabilities.Feedback on progress should be reported regularly to all involved agencies.18
5.3 FLOWCHART 1: ASSESSMENT & SUPPORT FOR PEOPLE LIVING IN SQUALORPOSSIBLEINTERVENTIONSTAKE IMMEDIATEACTION IF REQUIRED1. For person (eg transferto hospital)2. For dependents (egrefer to DoCS, RSPCA)Individual work& casemanagementCleaningREFERRALObtainbackgroundinformation:including potentialOH&S issuesHOME VISIT1. Assessment of- Level – squalor- Risk- Person- Dependents- Capacity2. Engage & gain trust ofpersonJOINT AGENCY CASECONFERENCEConvene meeting with delegates fromrelevant services to identify casemanager and determine action plan,within context of;1. Person’s physical/mental health2. Person’s capacity; does the personhave impaired decision making reaccommodation, services, health andor financial management?3. Acceptance of assistance.Medical &psychiatricservicesHome servicesCouncilservicesONGOING FOLLOWUP & SUPERVISIONTO PREVENTRECURRENCE.(Case management; NGOservices; CommunityTreatment Order & MentalHealth; GP)REFUSESASSESSMENTRESISTS HELPor LACKS CAPACITYDoHReal EstateAgentPEOPLE WHO RESISTASSESSMENT ORHELP(See Flowchart 2)Residential care19
Page 1 and 2: Guidelines for field staff toassist
Page 3 and 4: Section 7: Strategies to help peopl
Page 5 and 6: SECTION 2: Explaining severe domest
Page 7 and 8: If such persons do agree to speak,
Page 9 and 10: 3.3 Gathering resources for use at
Page 11 and 12: • If the person is from a CALD ba
Page 13 and 14: availability of essential services,
Page 15 and 16: 4.6 Initiate referrals to address c
Page 17: SECTION 5: Interagency cooperationF
Page 21 and 22: • placing a lien on the property,
Page 23 and 24: SECTION 7: Strategies to help peopl
Page 25 and 26: SECTION 8: Strategies to assist peo
Page 27 and 28: SECTION 9: ConclusionsThe key point
Page 29 and 30: ENVIRONMENTAL CLEANLINESS AND CLUTT
Page 31 and 32: J.SLEEPING AREA:0 1 2 3Reasonablycl
Page 33 and 34: APPENDIX 3: Impact of Squalor Check
Page 35 and 36: APPENDIX 5:living in severe domesti
Page 37 and 38: Aged Care Assessment Teams (ACATs)A
Page 39 and 40: Department of Ageing, Disability an
Page 41 and 42: Department of Community Services (D
Page 43 and 44: APPENDIX 6:Organisations that can a
Page 45 and 46: NSW PoliceThe Police are often the
Page 47 and 48: • must have a disability within t
Page 49 and 50: APPENDIX 8: Case studiesCASE 1An el
Page 51 and 52: CASE 3Ms D, who had been living in
Page 53 and 54: CASE 6Mr A. is a 70-year-old man wh
Page 55 and 56: would permit a psychiatrist to ente
Page 57 and 58: Non-GovernmentAssistance with Care
Page 59 and 60: APPENDIX 11:Further readingClark AN

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