Guidelines for field staff to assist people living in ... - Housing NSW

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D.CLEANLINESS of floors and carpets (excluding toilet and bathroom) :0 1 2 3Acceptably clean in allrooms.MILDLY DIRTYFloors and carpets look as ifnot cleaned or swept for days.Scattered rubbish.VERY DIRTYFloors and carpets very dirty &look as if not cleaned formonths.Rate 1 if only one room orsmall area affected.EXCEEDINGLY FILTHYWith rubbish or dirt throughoutdwelling.Excrement usually merits a 3score.E.CLEANLINESS of walls and visible furniture surfaces and window-sills :0 1 2 3Acceptably clean in allrooms.MILDLY DIRTYDusty or dirty surfaces. Dirtcomes off walls on damp ragor finger.VERY DIRTYGrime or dirt on walls.Cobwebs and other signs ofneglect. Greasy, messy, wetand/or grubby furniture.EXCEEDINGLY FILTHYWalls, furniture, surfaces areso dirty (e.g. with faeces orurine) that rater wouldn’t wantto touch them.F.G.H.I.BATHROOM and TOILET :0 1 2 3Reasonably clean.KITCHEN and FOOD:MILDLY DIRTYUntidy, uncleaned, grubbyfloor, basin, toilet, walls, etc.Toilet may be unflushed.MODERATELY DIRTYLarge areas of floor, basin,shower/bath, are dirty, withscattered rubbish, hair,cigarette ends, etc. Faecesand/or urine on outside oftoilet bowl.VERY DIRTY.Rubbish and/or excrement onfloor and in bath or showerand/or basin. Uncleaned formonths or years. Toilet maybe blocked and bowl full ofexcreta.0 1 2 3CleanHygienic.ODOUR:SOMEWHAT DIRTYAND UNHYGIENICCook-top, sink untidy andsurfaces dirty, maybe withsome spilt food. Refusemainly in garbage bin. Foodthat could go off (e.g. meat,remains of meal) leftuncovered and out of fridge.Rate 1 If no food but fridgedirty.MODERATELY DIRTYAND UNHYGIENICOven, sink, surfaces, floor aredirty, with piles of unwashedcrockery and utensils etc. Binsoverflowing. Some rotten ormouldy food. Fridge unclean.VERY DIRTYAND UNHYGIENICSink, cook-top, insides of allcupboards filthy. Largeamount of refuse and garbageover surfaces and floor. Muchof the food is putrid, coveredwith mould and/or rotten, andunsafe to eat.Rate 3 if maggots seen.0 1 2 3Nil / pleasantUNPLEASANTe.g. urine smell, unaired.MODERATELY MALODOROUS.Bad but rater can stayin room.VERMIN (Please circle: rats, mice, cockroaches, flies, fleas, other):UNBEARABLY MALODOROUS.Rater has to leave room verysoon because of smell.0 1 2 3NoneA FEW(e.g. cockroaches)MODERATE.Visible evidence of vermin inmoderate numbers e.g.droppings and chewednewspapers.INFESTATION.Alive and/or dead in largenumbers.30
J.SLEEPING AREA:0 1 2 3Reasonablyclean & tidy.MILDLY UNCLEAN.Untidy. Bed unmade. Sheetsunwashed for weeks.MODERATELY DIRTY.Bed sheets unclean & stained,e.g. with faeces or urine.Clothes and/or rubbish oversurrounding floor areas.VERY DIRTY.Mattress or sleeping surfaceunclean or damaged. Eitherno sheets or (if present)extremely dirty bedding/linen.Surrounding area filthy.Add up circled numbers to provide a TOTAL SCORE:DO YOU THINK THISPERSON IS LIVING INSQUALOR?(circle one)NOClutter (lots),not squalorYES, mildNot clutterYes, mild+ clutter (lots)YES, moderateNot clutterYes, moderate+ clutter (lots)YES, severeNot clutterYes, severe+ clutter (lots)31
Page 1 and 2: Guidelines for field staff toassist
Page 3 and 4: Section 7: Strategies to help peopl
Page 5 and 6: SECTION 2: Explaining severe domest
Page 7 and 8: If such persons do agree to speak,
Page 9 and 10: 3.3 Gathering resources for use at
Page 11 and 12: • If the person is from a CALD ba
Page 13 and 14: availability of essential services,
Page 15 and 16: 4.6 Initiate referrals to address c
Page 17 and 18: SECTION 5: Interagency cooperationF
Page 19 and 20: 5.3 FLOWCHART 1: ASSESSMENT & SUPPO
Page 21 and 22: • placing a lien on the property,
Page 23 and 24: SECTION 7: Strategies to help peopl
Page 25 and 26: SECTION 8: Strategies to assist peo
Page 27 and 28: SECTION 9: ConclusionsThe key point
Page 29: ENVIRONMENTAL CLEANLINESS AND CLUTT
Page 33 and 34: APPENDIX 3: Impact of Squalor Check
Page 35 and 36: APPENDIX 5:living in severe domesti
Page 37 and 38: Aged Care Assessment Teams (ACATs)A
Page 39 and 40: Department of Ageing, Disability an
Page 41 and 42: Department of Community Services (D
Page 43 and 44: APPENDIX 6:Organisations that can a
Page 45 and 46: NSW PoliceThe Police are often the
Page 47 and 48: • must have a disability within t
Page 49 and 50: APPENDIX 8: Case studiesCASE 1An el
Page 51 and 52: CASE 3Ms D, who had been living in
Page 53 and 54: CASE 6Mr A. is a 70-year-old man wh
Page 55 and 56: would permit a psychiatrist to ente
Page 57 and 58: Non-GovernmentAssistance with Care
Page 59 and 60: APPENDIX 11:Further readingClark AN

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