Guidelines for field staff to assist people living in ... - Housing NSW

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APPENDIX 4:Squalor Action PlanClient Name:Client Address:Case Manager:Employer:Referral :SourceDateInitial Visit DateIssues Identified (including Aboriginal or Torres Strait Islander background, CALD,language/communication barriers)1.2.3.4.Actions Required Agency Review DateThis Plan will be reviewed oncc34
APPENDIX 5:living in severe domestic squalorServices and agencies supporting peopleThe following government and service agencies may provide assistance to peopleliving in severe domestic squalor.Local Government servicesLocal council community officers can provide assistance by:• arranging referrals to appropriate health and community services• liaising (and sometimes visiting) with mental health, aged care, drug and alcohol,NGO or DADHC staff where appropriate• organising rubbish removal and cleaning of the premises• arranging an authorised council officer inspection, where the condition of the home orgarden substantially impacts upon neighbours and the local community, or there arepublic health concerns such as vermin, fire risk or sewerage problems.For further information, contact the Department of Local Government on(02) 4428 4100 (www.dlg.nsw.gov.au)NSW HealthNSW Health provides acute care facilities (public hospitals), community health servicesand public health programs. In addition, it directly operates some residential andcommunity care services, and provides some longer-term hospital care through publicsector mental health and aged care services. Area Health Services (AHSs) provide arange of population-based aged care, mental health, drug and alcohol and rehabilitationservices, in addition to general health services. NSW Health shares responsibility with theAustralian Government Department of Health and Ageing (DoHA) for the operation ofACATs under the Aged Care Assessment Program. NSW Health also administers thehealth component of the HACC Program, under which it provides community nursing,allied health and some day care services.Mental Health ServicesSpecialist mental health services are in place in the public sector and also in theprivate sector. AHSs provide mental health services across the age spectrum,including crisis response, assessment, inpatient and community treatment,rehabilitation and support to people experiencing mental health problems anddisorders, and their families and carers. In a number of AHSs, there are designatedSpecialist Mental Health Services for Older People that have a specialist capacity toassess, treat and manage a complex range of mental health disorders in olderpeople, and these specialist services are currently being further developed acrossNSW.People who live in severe domestic squalor are often referred to Specialist MentalHealth Services for Older People or adult mental health services, in order to assesswhether a mental health problem may have precipitated or led to the unclean living35
Page 1 and 2: Guidelines for field staff toassist
Page 3 and 4: Section 7: Strategies to help peopl
Page 5 and 6: SECTION 2: Explaining severe domest
Page 7 and 8: If such persons do agree to speak,
Page 9 and 10: 3.3 Gathering resources for use at
Page 11 and 12: • If the person is from a CALD ba
Page 13 and 14: availability of essential services,
Page 15 and 16: 4.6 Initiate referrals to address c
Page 17 and 18: SECTION 5: Interagency cooperationF
Page 19 and 20: 5.3 FLOWCHART 1: ASSESSMENT & SUPPO
Page 21 and 22: • placing a lien on the property,
Page 23 and 24: SECTION 7: Strategies to help peopl
Page 25 and 26: SECTION 8: Strategies to assist peo
Page 27 and 28: SECTION 9: ConclusionsThe key point
Page 29 and 30: ENVIRONMENTAL CLEANLINESS AND CLUTT
Page 31 and 32: J.SLEEPING AREA:0 1 2 3Reasonablycl
Page 33: APPENDIX 3: Impact of Squalor Check
Page 37 and 38: Aged Care Assessment Teams (ACATs)A
Page 39 and 40: Department of Ageing, Disability an
Page 41 and 42: Department of Community Services (D
Page 43 and 44: APPENDIX 6:Organisations that can a
Page 45 and 46: NSW PoliceThe Police are often the
Page 47 and 48: • must have a disability within t
Page 49 and 50: APPENDIX 8: Case studiesCASE 1An el
Page 51 and 52: CASE 3Ms D, who had been living in
Page 53 and 54: CASE 6Mr A. is a 70-year-old man wh
Page 55 and 56: would permit a psychiatrist to ente
Page 57 and 58: Non-GovernmentAssistance with Care
Page 59 and 60: APPENDIX 11:Further readingClark AN

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