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Guidelines for field staff to assist people living in ... - Housing NSW

Guidelines for field staff to assist people living in ... - Housing NSW

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D.CLEANLINESS of floors and carpets (exclud<strong>in</strong>g <strong>to</strong>ilet and bathroom) :0 1 2 3Acceptably clean <strong>in</strong> allrooms.MILDLY DIRTYFloors and carpets look as ifnot cleaned or swept <strong>for</strong> days.Scattered rubbish.VERY DIRTYFloors and carpets very dirty &look as if not cleaned <strong>for</strong>months.Rate 1 if only one room orsmall area affected.EXCEEDINGLY FILTHYWith rubbish or dirt throughoutdwell<strong>in</strong>g.Excrement usually merits a 3score.E.CLEANLINESS of walls and visible furniture surfaces and w<strong>in</strong>dow-sills :0 1 2 3Acceptably clean <strong>in</strong> allrooms.MILDLY DIRTYDusty or dirty surfaces. Dirtcomes off walls on damp ragor f<strong>in</strong>ger.VERY DIRTYGrime or dirt on walls.Cobwebs and other signs ofneglect. Greasy, messy, wetand/or grubby furniture.EXCEEDINGLY FILTHYWalls, furniture, surfaces areso dirty (e.g. with faeces orur<strong>in</strong>e) that rater wouldn’t want<strong>to</strong> <strong>to</strong>uch them.F.G.H.I.BATHROOM and TOILET :0 1 2 3Reasonably clean.KITCHEN and FOOD:MILDLY DIRTYUntidy, uncleaned, grubbyfloor, bas<strong>in</strong>, <strong>to</strong>ilet, walls, etc.Toilet may be unflushed.MODERATELY DIRTYLarge areas of floor, bas<strong>in</strong>,shower/bath, are dirty, withscattered rubbish, hair,cigarette ends, etc. Faecesand/or ur<strong>in</strong>e on outside of<strong>to</strong>ilet bowl.VERY DIRTY.Rubbish and/or excrement onfloor and <strong>in</strong> bath or showerand/or bas<strong>in</strong>. Uncleaned <strong>for</strong>months or years. Toilet maybe blocked and bowl full ofexcreta.0 1 2 3CleanHygienic.ODOUR:SOMEWHAT DIRTYAND UNHYGIENICCook-<strong>to</strong>p, s<strong>in</strong>k untidy andsurfaces dirty, maybe withsome spilt food. Refusema<strong>in</strong>ly <strong>in</strong> garbage b<strong>in</strong>. Foodthat could go off (e.g. meat,rema<strong>in</strong>s of meal) leftuncovered and out of fridge.Rate 1 If no food but fridgedirty.MODERATELY DIRTYAND UNHYGIENICOven, s<strong>in</strong>k, surfaces, floor aredirty, with piles of unwashedcrockery and utensils etc. B<strong>in</strong>soverflow<strong>in</strong>g. Some rotten ormouldy food. Fridge unclean.VERY DIRTYAND UNHYGIENICS<strong>in</strong>k, cook-<strong>to</strong>p, <strong>in</strong>sides of allcupboards filthy. Largeamount of refuse and garbageover surfaces and floor. Muchof the food is putrid, coveredwith mould and/or rotten, andunsafe <strong>to</strong> eat.Rate 3 if maggots seen.0 1 2 3Nil / pleasantUNPLEASANTe.g. ur<strong>in</strong>e smell, unaired.MODERATELY MALODOROUS.Bad but rater can stay<strong>in</strong> room.VERMIN (Please circle: rats, mice, cockroaches, flies, fleas, other):UNBEARABLY MALODOROUS.Rater has <strong>to</strong> leave room verysoon because of smell.0 1 2 3NoneA FEW(e.g. cockroaches)MODERATE.Visible evidence of verm<strong>in</strong> <strong>in</strong>moderate numbers e.g.dropp<strong>in</strong>gs and chewednewspapers.INFESTATION.Alive and/or dead <strong>in</strong> largenumbers.30

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