Management

PROCESSES OF HEALTH CARE DELIVERYu Operations management and demand-based approaches to healthcare outcomes and cost-benefits research (Elkhuizen, Van deKlundert, Vissers)u Care pathways and logistics control; projects in the Rotterdam EyeHospital, treatment pathways in the Dutch Mental Health Care (GGZ),Jeroen Bosch Hospital and Catharina Hospital Eindhoven (Vissers,De Vries)u Efficiency improvement in the operating room by reducing variability(Vissers, De Vries, Stepaniak, Tweesteden Hospital)u Integrated bed- and staff-planning on different control levels(Vissers, De Vries, Berrevoets, UMC Radboud)u Integrated delivery systems in the care for the elderly (Fabbricotti,Huijsman, Meurs, Putters)u The organisation of integrated primary care (De Bont)u Integrated care in local networks; relationships between health caremanagement, local government and the creation of new alliancesand arrangements in delivering integrated care (Grit, Putters,Stoopendaal)u Improving the delivery of palliative care (Van de Klundert,Van Wijngaarden)HUMAN RESOURCE MANAGEMENTu Evaluation of the introduction of an outcome-based curriculum fortraining of medical specialists (De Bont, Meurs)u Interventions to improve team effectiveness (Klein, Van Wijngaarden)u HRM and team performance in health care (Buljac, Paauwe, Veld,Van Wijngaarden)u Service care chain (Van Wijk, Van Dijk, Paauwe)FINANCIAL MANAGEMENT IN HEALTH CARE DELIVERYu Measuring the potential of innovations and entrepreneurialopportunities (Van Ineveld, Klein, Van de Klundert)u Health care purchasing (Van Ineveld, Van de Klundert)21