management are needed to deliver the necessary background graduates in these twoareas need to excel in e-business.JournalismThe biggest issue facing journalism and the Internet is how to package news. Everynews medium has a website, and several (NBC-TV, ESPN, USA Today) are among themost popular sites. (Cyberatlas, <strong>2002</strong>) Media sites generally offer extended coverage(both verbally and visually) beyond what is found in their traditional outlets, andinstant updates, which changes journalism from an industry with established deadlinesto running deadlines 24-7. These and other characteristics (e.g., streaming video) of theInternet require new approaches by would-be writers, who must approach story ideasdifferently, write differently and know enough about technology to transmit usableinformation instantaneously.The lines between print journalism, broadcast journalism and photojournalism aredisappearing, with a single reporter responsible for copy, visuals and a continuousstream of updated reporting more typical of broadcasting media coverage. Reportingand editing classes must simply add modules on writing for the Internet while photographyclasses must include instruction on digital cameras and uploading visual files.The September 11th tragedy required a new way of delivering breaking news in aconcise, stripped down, but constantly updated Web version to accommodate unprecedentedtraffic levels. (Seib, 2001) But the fundamentals of defining news and presentingit in an accurate, interesting and organized way still apply in the world of the Web.Communication lawCommunication law courses must confront how to approach the regulation of Internetcommunication. Is it broadcasting, cable, telephone, journalism or commercial speech?Each field has unique legal foundations that drive regulatory policy and most, if not allof these areas are already covered in a traditional communication course, making theintegration of Internet discussions easy.ConclusionThere is no question the Internet and e-business has made a monumental impact onthe world. Customers’ relationships with companies remind one of the days ofconsumer interactions with the general store, the blacksmith and the local undertaker.And, herein lies the key to curricular approaches to the Internet. The Internet hasallowed society to evolve back to a day when relationships made a difference, when theindividual had greater control over what they wanted to experience and what theywanted to avoid. The concepts are as old as paper and pencil. Marketing communicationcurricula must continue to teach the same principles, but wrap them around anInternet context.The “isolation” approach does come with several advantages. Isolated courses onInternet Page Design are easier to market both to existing students and to potentialstudents and parents who can see these course listings in an academic bulletin. Isolatedcourses taught by just a few instructors also means less institutional investment inbringing select faculty up to “state of the art” levels. Attendance at workshops, seminarsand conferences hosted by groups such as American Ad Federation and Public60<strong>Feedback</strong> <strong><strong>No</strong>vember</strong> <strong>2002</strong> (<strong>Vol</strong>. <strong>43</strong>, <strong>No</strong>. 4)
Relations Society of America chapters, the Internet Ad Bureau. The NationalAssociation of Broadcasters and other trade groups, not to mention subscriptions toInternet publications, library resources and tech support can be costly to support formany institutions.But the tradeoff must consider what’s best for the students. With a few exceptions,such as stand alone courses on non-profits and the Internet, social implications of theInternet and Web page presentation, successful academic programs must integrate, notisolate. The outcomes will include better educated students and a more educated andstimulated faculty enlivened by the excitement that has accompanied this newtechnology’s penetration into our daily lives.Once these curricular matters are settled, educators can concentrate on element fourof the educational planning process, assessment of outcomes. Assessment of conceptuallearning can come in the form of assignments and exam questions that tie basicconcepts of marketing communication to the Internet, such as papers assessing websitesand their strategies and tactics, comparisons of on-line versus traditional messageformats such as advertisements, annual reports and news stories. Skill assessments canbe done by requiring class chat room discussions and on-line assignments to evaluateInternet information search skills and comfort levels of interacting with the Internet(Coombs and Rybacki, 1999), or assigning banner ads and other on-line writing exercisesto assess adaptability to the new technology.BibliographyAndruini, Peter (2000). E-business-Changing the game. Speech at the MarquetteUniversity Symposium on E-Commerce (Feb. 25).Blackshaw, Pete (2000). Woo skeptical consumers with increased respect. AdvertisingAge. (March 13), 46.Couture, Chris (2000). E-commerce approaches: Incremental, Replacement orInnovation. Speech at the American Marketing Association Educators Pre-Conferenceon E-commerce (Feb.6).Cyberatlas (<strong>2002</strong>, January). Reports on Internet usage data. www.cyberatlas.com.Daugherty, Terry & Reece, Bonnie (<strong>2002</strong>). The diffusion of internet communicationinto advertising and public relations curricula. Paper presented at American Academyof Advertising Conference (March 23).DeLorme, Denise (2000). Focus groups in cyberspace. Speech at the AmericanMarketing Association Educators Pre-Conference on E-commerce (Feb. 5).Dominick, Joseph (1999). Who do you think you are? Personal home pages and selfpresentation. Journalism Quarterly, 76 (4), 646-658.Donn, Jeff (1999). Internet addiction affects 6% of users, study says. MilwaukeeJournal Sentinel, (August 23), 4A.Godin, Seth (1999). Permission Marketing. New York: Simon and Schuster.Holtz, Shel (1999). Public Relations on the Net. New York: American ManagementPublications.BEA—Educating tomorrow’s electronic media professionals 61
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