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Standards of<br />

Human Resources Work<br />

A company like <strong>MTU</strong> can be seen from distinct<br />

perspectives. Employees, shareholders,<br />

customers, suppliers, neighbors – each<br />

group has its own expectations. Each division<br />

of our company is geared toward a certain<br />

contact group whose demands it must<br />

accommodate. In addition to the complex<br />

internal considerations involved in enabling<br />

our employees to work to the best of their<br />

abilities, the interests of investors and job<br />

applicants are central criteria of our human<br />

resources work.<br />

Human Resources Controlling<br />

The task of orienting our company toward<br />

shareholder value, which in turn translates to<br />

company value, lays out many challenging<br />

targets for us to pursue in the highly complex<br />

and dynamic world of capital markets.<br />

To better address capital-market demands,<br />

<strong>MTU</strong> has assembled a store of expert knowledge<br />

and anchored it within the company. In<br />

the field of human resources, this knowledge<br />

is embodied by human resources controlling.<br />

Human resources controlling designs and<br />

applies special systems and instruments to<br />

support and influence decision-making as<br />

regards economic questions functionally<br />

related to the tasks of planning, coordinating<br />

and monitoring the human resources component<br />

of our business activities. By this<br />

process, internal divisions of the human<br />

resources center are supplied with the information<br />

necessary for providing optimal support<br />

to our functional departments. Human<br />

resources controlling necessitates a degree<br />

of standardization, but at the same time<br />

requires flexibility in order to meet a variety<br />

of demands. It also requires continuous<br />

improvement of its processes, systems and<br />

instruments.<br />

Benchmarks<br />

Benchmarks are one instrument for achieving<br />

continuous improvement. By compiling<br />

and monitoring informative and substantial<br />

human resources statistics, we are able to<br />

establish benchmarks comparing us with<br />

other companies, even those in other industries.<br />

Such comprehensive comparisons are<br />

particularly important for purposes of human<br />

resources management. They provide clues<br />

as to what other companies are emphasizing<br />

in their human resources work and what<br />

unexplored possibilities and instruments<br />

might deserve consideration in our own task<br />

setting. Conducting benchmark surveys<br />

commits great resources to data collection,<br />

but the results provide a valuable viewpoint<br />

beyond the perspectives otherwise available.<br />

At <strong>MTU</strong>, benchmarks have confirmed<br />

the competitive status of the benefits we<br />

offer our personnel. In 2008, <strong>MTU</strong> cooperated<br />

on a benchmark comparison with other<br />

technology companies in the Munich area.<br />

In 2009, we participated in the benchmark<br />

comparison process of the German Association<br />

for Personnel Management.<br />

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