Version 15.1 User’s Manual

Graphs Available By Category (cont)
Service Level Graphs
Service level graphs show the key components that can affect performance. The idea is that if
these service levels are being met 95% of the time (5% being anomalies), one doesn’t have to
worry about the particular component
MPG uses these best practice guidelines:
Machine Pool Faulting — Less than 10 Faults/sec
Disk Arm Utilization — Less than 15 % Busy
Response Time Avg — Less than 1 Second
Disk Resp Time —- Less than 4ms
In this example, machine pool
faulting is within the best practice
guideline 92% of the time.
Version 15 User Manual Page 31 Oct 2011