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ADVANCE for Executive Insight 1 ADVANCE for Executive Insight

ADVANCE for Executive Insight 1 ADVANCE for Executive Insight

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CEO perspective<br />

While many provider groups have decided to<br />

wait until the “right time” to move away from<br />

fee-<strong>for</strong>-service and into the world of value-based<br />

care, other entities are moving swiftly into this<br />

unchartered territory.<br />

board and excited about this process.<br />

On the Web<br />

Visit our comprehensive<br />

ACO resource center,<br />

including news, articles<br />

and multimedia. Go to<br />

www.advanceweb.com/<br />

executiveinsight and<br />

click on ACOs under<br />

“Resource Centers.”<br />

Moving Quickly into Action<br />

While BPN had some experience in quality<br />

improvement and cost containment through<br />

shared savings models and a Medicaid HMO,<br />

the trans<strong>for</strong>mation to an early adopter ACO was<br />

a significant step. No amount of strategic planning<br />

could completely prepare us <strong>for</strong> the changes<br />

ahead. Fortunately, our board believed that this<br />

transition was inevitable and was very supportive<br />

of our ef<strong>for</strong>ts to take a leap of faith into this<br />

unchartered territory.<br />

As your organization considers its approach,<br />

there will likely be a great deal of planning, financial<br />

modeling and analysis. While this is a crucial<br />

step, many organizations may become stuck in<br />

this phase and unwilling to proceed into an uncertain<br />

environment. That’s why it is essential to<br />

quickly move from the phase of contemplating<br />

change to actually being willing to take action,<br />

whether it is through a small pilot program or a<br />

full ACO model.<br />

Building a Technology<br />

Infrastructure<br />

To get to a true jumping-off point, organizations<br />

should transition to a shared technology plat<strong>for</strong>m<br />

that supports a team-based approach to<br />

care as well as improved clinical decision-making.<br />

At BPN and MPAC, we chose a global<br />

solution that could support all of our needs <strong>for</strong><br />

clinical analytics, financial analytics, referrals,<br />

authorizations, customized reporting and patient/provider<br />

portals.<br />

Without this flexible and robust system, we<br />

could not have successfully trans<strong>for</strong>med our<br />

business processes to achieve the triple aim of<br />

health re<strong>for</strong>m — better care, reduced costs and<br />

an enhanced patient experience. By connecting<br />

physicians with meaningful insight at the point<br />

of care, including targeted patient data and evidence-based<br />

clinical practices, we empowered<br />

providers to improve outcomes. At the population<br />

level, this system also offered real-time data<br />

that allowed us to develop targeted care management<br />

and patient engagement strategies.<br />

Offsetting Investments<br />

Through Strategic Partnerships<br />

Many organizations may struggle with the resources<br />

and financial investments necessary<br />

to make accountable care a reality. Fortunately,<br />

strategies can help offset these investments.<br />

Many payers are motivated to partner with providers<br />

to build the infrastructure needed to support<br />

quality-based improvements. For example,<br />

BPN initially explored a shared savings model<br />

through a payer partnership be<strong>for</strong>e moving into<br />

a full ACO model. This allowed us to begin exploring<br />

the realm of value-based care while benefiting<br />

from financial incentives and support.<br />

My career has included leadership roles in<br />

both the payer and provider sides of the industry.<br />

I strongly believe that the success of these new<br />

models will depend heavily on whether these<br />

parties can come to the table to develop strategies<br />

that improve patient care and better manage<br />

costs while maintaining mutual profitability.<br />

The Time <strong>for</strong> Change is Now<br />

Based on my experience, there is no perfect time<br />

to pursue accountable care. If leaders and clinicians<br />

are willing to make the transition, there is<br />

no reason to delay the process. In fact, organizations<br />

that take bold steps toward value-based<br />

care today will be rewarded with growth opportunities<br />

and the ability to have a seat at the table<br />

with other innovative market leaders that are<br />

crafting the future of healthcare delivery.<br />

18 <strong>ADVANCE</strong> <strong>for</strong> <strong>Executive</strong> <strong>Insight</strong>

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