ADVANCE for Executive Insight 1 ADVANCE for Executive Insight
ADVANCE for Executive Insight 1 ADVANCE for Executive Insight
ADVANCE for Executive Insight 1 ADVANCE for Executive Insight
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CEO perspective<br />
While many provider groups have decided to<br />
wait until the “right time” to move away from<br />
fee-<strong>for</strong>-service and into the world of value-based<br />
care, other entities are moving swiftly into this<br />
unchartered territory.<br />
board and excited about this process.<br />
On the Web<br />
Visit our comprehensive<br />
ACO resource center,<br />
including news, articles<br />
and multimedia. Go to<br />
www.advanceweb.com/<br />
executiveinsight and<br />
click on ACOs under<br />
“Resource Centers.”<br />
Moving Quickly into Action<br />
While BPN had some experience in quality<br />
improvement and cost containment through<br />
shared savings models and a Medicaid HMO,<br />
the trans<strong>for</strong>mation to an early adopter ACO was<br />
a significant step. No amount of strategic planning<br />
could completely prepare us <strong>for</strong> the changes<br />
ahead. Fortunately, our board believed that this<br />
transition was inevitable and was very supportive<br />
of our ef<strong>for</strong>ts to take a leap of faith into this<br />
unchartered territory.<br />
As your organization considers its approach,<br />
there will likely be a great deal of planning, financial<br />
modeling and analysis. While this is a crucial<br />
step, many organizations may become stuck in<br />
this phase and unwilling to proceed into an uncertain<br />
environment. That’s why it is essential to<br />
quickly move from the phase of contemplating<br />
change to actually being willing to take action,<br />
whether it is through a small pilot program or a<br />
full ACO model.<br />
Building a Technology<br />
Infrastructure<br />
To get to a true jumping-off point, organizations<br />
should transition to a shared technology plat<strong>for</strong>m<br />
that supports a team-based approach to<br />
care as well as improved clinical decision-making.<br />
At BPN and MPAC, we chose a global<br />
solution that could support all of our needs <strong>for</strong><br />
clinical analytics, financial analytics, referrals,<br />
authorizations, customized reporting and patient/provider<br />
portals.<br />
Without this flexible and robust system, we<br />
could not have successfully trans<strong>for</strong>med our<br />
business processes to achieve the triple aim of<br />
health re<strong>for</strong>m — better care, reduced costs and<br />
an enhanced patient experience. By connecting<br />
physicians with meaningful insight at the point<br />
of care, including targeted patient data and evidence-based<br />
clinical practices, we empowered<br />
providers to improve outcomes. At the population<br />
level, this system also offered real-time data<br />
that allowed us to develop targeted care management<br />
and patient engagement strategies.<br />
Offsetting Investments<br />
Through Strategic Partnerships<br />
Many organizations may struggle with the resources<br />
and financial investments necessary<br />
to make accountable care a reality. Fortunately,<br />
strategies can help offset these investments.<br />
Many payers are motivated to partner with providers<br />
to build the infrastructure needed to support<br />
quality-based improvements. For example,<br />
BPN initially explored a shared savings model<br />
through a payer partnership be<strong>for</strong>e moving into<br />
a full ACO model. This allowed us to begin exploring<br />
the realm of value-based care while benefiting<br />
from financial incentives and support.<br />
My career has included leadership roles in<br />
both the payer and provider sides of the industry.<br />
I strongly believe that the success of these new<br />
models will depend heavily on whether these<br />
parties can come to the table to develop strategies<br />
that improve patient care and better manage<br />
costs while maintaining mutual profitability.<br />
The Time <strong>for</strong> Change is Now<br />
Based on my experience, there is no perfect time<br />
to pursue accountable care. If leaders and clinicians<br />
are willing to make the transition, there is<br />
no reason to delay the process. In fact, organizations<br />
that take bold steps toward value-based<br />
care today will be rewarded with growth opportunities<br />
and the ability to have a seat at the table<br />
with other innovative market leaders that are<br />
crafting the future of healthcare delivery.<br />
18 <strong>ADVANCE</strong> <strong>for</strong> <strong>Executive</strong> <strong>Insight</strong>