Research Journal of Commerce & Behavioural Science - RJCBS

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score of 13071 points. From the analysis it is identified that delay in settlement of their claims and Redtapism are the most burning problems faced by the Freight Forwarders with the insurance companies. PROBLEMS RELATED WITH FINANCIAL ASPECTS The Freight Forwarders in the study area have faced innumerable problems related with finance aspects. The exporters are not properly settling their payment to the freight forwarders for various reasons. The problem related with financial aspects are (i) delay in payment (ii) cheque bouncing (iii) demanding for extention of credit period (iv) demand for less freight cost and (v) financial loss on the exporter’s side. Ranking on each problem was analyzed and rank based on the quantum of problem encountered by them and the rank thus earmarked by the respondents are converted into percentage position. The details of ranking are shown in the following table: TABLE NO. 1.3 PROBLEMS RELATED WITH FINANCIAL ASPECTS S.No. Problems Total Mean Score Score Rank 1 Delay in payment 15255 50.9 IV 2 Cheque bouncing 16550 55.2 II 3 Demand for extended credit period 18739 62.5 I 4 Demand for less freight cost 15297 51.0 III 5 Financial loss on the exporter’s side 9167 30.6 V It is evident from the above table that the problem “ Demand for more credit period ” was ranked in the first position with the Garrent score of 18739 points. It is followed by “Cheque bouncing ” with a Garrent Ranking score of 16550 points. “Demand for less freight cost” was ranked in the third place with the Garrent score of 15297 points. On the other hand, the problem of “delay in payment by the clients” was ranked in the fourth place with the Garrent Score of 15255 points. Lastly, “financial loss on the exporter’s side” was ranked in the fifth place with the Garrent score of 9167 points. From the analysis it is identified that Demand for more credit period by the clients and Cheque bouncing are the most burning issues faced by the Freight Forwarders with regard to the finance in nature. PROBLEM RELATED WITH THE INSURANCE COMPANY Freight Forwarders meet with lots of problems related with their operations because high risks are there when transporting goods from one place to the final destination through ship loss, damages, delay and other causes. The freight forwarders are solely responsible for the same towards their clients. To have the best logistics operations the freight forwarders now rely on the information technology , proper network and supply chain management into their operations for the best logistic operations. The problems faced by the Freight forwarders towards the operations are studied under five categories namely More operating and Freight cost , More government policies through legal restrictions, More documentary works, Delay in operations and Natural calamity. Henrry Garrent Ranking methods were employed to ascertain the most problems suffered to the least sufferings with the operations. The details are shown in the following table: TABLE NO. 1.4 PROBLEMS RELATED WITH THE OPERATIONS S.No. Problems Total Score Mean Score Rank 1 More operating (fright) cost 13962 46.5 III 2 More government policies (legal 18178 60.6 I restriction) 3 More documentary works 13112 43.7 V 4 Delay in operation 16577 55.3 II 5 Natural calamity 13502 45.0 IV It could be observed from the above table that the problem “ more government policies through legal restriction” was ranked in the first position with the Grarrent score of 18178 points. It is followed by “delay in operations” with a Garrent Ranking score of 16577 points. The problems faced with the operations especially on “More operating freight cost” were ranked the third place with the Garrent score of 13962 points. On the other hand, the problem of “natural calamity” was ranked in the fourth place with the Garrent Score of 13502 points. Lastly, “more documentary works” was ranked in the fifth place with the Garrent score of 13112 points. From the analysis it is identified that more government polices and delay in operations are the most burning issues faced by the Freight Forwarders with the operations. PROBLEMS RELATED WITH THE PORT AUTHORITIES The Freight Forwarders in the study area have experienced innumerable problems from the port authorities in the port. The port authorities are partial towards the logistic operators according their volume of business handling and the status of their organizations (Like MNC’s, Large Scale Operators and so on). The problem related with port authorities are (i) lack of co-operation (ii) more rules and regulations (iii) delay in getting signal for operations (iv) seeking more documentary evidence and (v) lack of advanced equipments. Ranking on each problem was analyzed and rank based on the quantum of problem experienced by them, the ranks thus earmarked by the respondents are converted into percentage position. The details of ranking is shown in the following table: www.theinternationaljournal.org > RJCBS: Volume: 01, Number: 08, June-2012 Page 14
TABLE NO. 1.5 PROBLEMS RELATED WITH PORT AUTHORITIES S.No. Problems Total Score Mean Score Rank 1 Lack co-operation 15146 50.5 III 2 More rules and regulations 15940 53.1 I 3 Delay in getting signal for operations 14584 48.6 IV 4 Seeking more documentary evidence 14133 47.1 V 5 Lack of advanced equipments 15575 51.9 II An analysis of the above table shows that t could be observed from the above “ more rules and regulations ” was ranked in the first position with the Grarrent score of 15940 points. It is followed by “lack of advanced equipments ” with a Garrent Ranking score of 15575 points. The problem of “ lack of co-operations” was ranked in the third place with the Garrent score of 15146 points. On the other hand, the problem of “delay in getting signal for operations” was ranked in the forth place with the Garrent Score of 14584 points. Lastly, “seeking more documentary evidences” was ranked in the fifth place with the Garrent score of 14133 points. From the analysis it is identified that more rules and regulations and lack of advanced equipments are the most burning problems faced by the Freight Forwarders with regard to the Port authorities in the study area. VIII. SUGGESTIONS 1. Each and every freight forwarders should have an attitude to have a good and long term relationship with the manufacturers/exporters/ customers. 2. General Packet Radio Service (GPRS) can be introduced both by the Customs and also the freight forwarders to locate the containers as well as the position. 3. The Customs executives can treat the freight forwarders in an prestigious way because they are the real source to enhance the export and import there by our economy will be improved. 4. The National High way infrastructure, Indian railways infrastructure should be developed according to the international standards to enhance the foreign trade and commerce. 5. There should be proper connectivity between all the infrastructure in India. 6. To meet the international standards the government should take effort to install and use the advanced equipments to improve the turnaround time. 7. Proximity to the Container Freight Station (CFS) and Inland Container Depot (ICD) to be facilitated. IX. CONCLUSION The freight forwarders are proving their efficiency by doing the best operations to various countries with limited infrastructural facilities particularly in the study area. Though various problems are studied and highlighted in this research, the researcher specially notes that the freight forwarders in the study area are performing in an outstanding way. They are also very much enthusiastic and most dynamic personalities and have the willpower and courage to dominate the Germans container vessels operations. To make the effective and efficient way of operations supply chain management. In order to utilize the supply chain management concept at the optimal level a proper initiation should be made to encourage the freight forwarders this can be very easily achieved by the freight forwarders association, CII and government of India. Adequate training can be given to the freight forwarders on General Packet Radio Service (GPRS) system and its application and advantages of the same. TEXT REFERENCES X. REFERENCES Anderson, J. and Narus, J. (1998) “Business Market Management, Understanding, Creating and Delivering Value”, Prentice Hall, New Jersey. Ballou, Ronald H. (1999), “Business Logistics management:Planning, organizing, and controlling the supply chain”- 4 th Edition, New Jersey: Prentice Hall,ISBN: 0-13-081262-5. Mercer, James L. and Koester, Edwin H.: Public Management Systems : American Management Association. Dr.Paul Sundar Kirubakaran.J., “Supply Chain Management, Serial Publications, New Delhi, 2008, ISBN: 978-81-8387-221-8. Seturam Shobha, ‘Corporate Profitability and Supply Chain’, Supply Chain Management for Global Competitiveness, Macmillan, New Delhi, 1999, pp. 77-93. Taff, Charles A.; Management of Physical Distribution and Transportation: Irwin. Thomson, A.W.J. and Hunter, L.C,; The Nationalised Transport Industries: London, Heinemann Educational Books. Womack, J.P., Jones, D.T. and Roos, D. (1990) The machine that changed the world, MacMillan, New York. Willis, Roger; Physical Distribution Management : An Analytical Approach to Cutting Costs: Noyes. www.theinternationaljournal.org > RJCBS: Volume: 01, Number: 08, June-2012 Page 15
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Page 6 and 7: priority to strategy for maintainin
Page 8 and 9: the Brundtland Report and was anoth
Page 10 and 11: know why it is important and educat
Page 12 and 13: TABLE - 2 ASSOCIATION OF THE LEVEL
Page 14 and 15: Freight Forwarders Hurdles In The O
Page 18 and 19: JOURNAL - RESEARCH PAPER REFERENCES
Page 20 and 21: The extent to which a farmer can un
Page 22 and 23: Results and discussion Table 1 show
Page 24 and 25: Financial inclusion for sustainable
Page 26 and 27: tech agriculture which is almost eq
Page 28: THE ROLE OF BANKS IN FINANCIAL INCL
Page 31 and 32: the job (Robins 2003, p.72). It is
Page 33 and 34: Research Methodology Questionnaire
Page 35 and 36: Lok, P., Crawford, J. (1999), "The
Page 37 and 38: Ethical issues in accessing people'
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Page 41 and 42: in public domain without any possib
Page 43 and 44: ‘Environmental Conservation: Ethi
Page 45 and 46: influencing the purchase of branded
Page 47 and 48: During purchase of apparel, female
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Page 55 and 56: APPENDIX TABLE-1: ADF TEST OF PRICE

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