544580-summer-2015

Boots people. Boots life
Hello
everyone
Summer is here and this means hustle
and bustle in every Boots store across
the UK.
We pride ourselves on having
everything our customers need for
this season, whether they’re making
the most of the British summertime or
heading abroad for a holiday. For me,
Boots has always been my one-stop
shop for summer essentials!
Suncare is the obvious drive and
with trained advisors in store and our
fabulous Boots Soltan range, we can
provide the best care to customers
in terms of preparing and protecting
themselves. But we also have other
resources, from pharmacy vaccinations
and opticians offering summer
sunglasses to on-trend summer looks in
the beauty department.
In our Meadowhall store, some
summer days can be quiet, so it is
imperative that we are out and about
letting customers know what we offer. It
is the perfect time to run local in-store
events to really maximise business and
keep excitement going. The milestones,
such as No7 celebrating 80 years and
Baby celebrating an incredible 125 years,
are great reasons to host events and
create excitement for both customers
and colleagues. It helps improve store
engagement too.
When it comes to No7, I think the
success is down to offering accessible
and affordable products to real women.
Through our passionate advisors we
help people achieve the best results for
them and no one else.
I think the strength of Boots comes
from our ability to offer the whole
package of health and beauty –
healthcare is what made Boots in the
first place. This convenience is highly
valued by our customers.
We’ve also all taken part in the big
Listen Up survey. It’s a privilege to be
able to voice your opinion, and influence
what happens in the future of Boots. I
say, join in, and keep on having your say.
Clare Slater
No7 Business
Manager,
Sheffield
Meadowhall – 61
Summer 2015
Contents
Even better Boots
HOW WE WILL BE EVEN BETTER
FOR OUR CUSTOMERS AND
COLLEAGUES
80 years young
CELEBRATING THE
ONGOING SUCCESS
OF No7
6-7
We need you...
20 - 22
Your stories and feedback make Pulse special. Now, if
you take just a few minutes to fill in our reader survey
at surveymonkey.com/r/pulsereadersurvey
or by scanning the QR code to the right, we’ll use your
opinions to make it even better. That’s a promise.
Listen Up 3 - 5
THE LATEST RESULTS AND NEXT
STEPS FOLLOWING THE SURVEY
Summer is here
THE BEST DEALS
ON OUR SUN
PRODUCTS
14 - 15
Meet the
experts
OUR
HEALTHCARE
PROFESSIONALS
IN ACTION
8-9
2