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Open Air Business May 2016

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ISSUE 1 | <strong>May</strong> <strong>2016</strong> | www.openairbusiness.com<br />

BUSINESS<br />

FUNCTION VENUES<br />

<strong>Business</strong> Models<br />

For Wedding Venues<br />

The Power of Light<br />

EVENTS<br />

Diversifying<br />

for Outdoor<br />

Events<br />

Compliant<br />

Caterers<br />

ACCOMMODATION<br />

Planning for Glampsites<br />

VisitEngland Glamping Scheme<br />

Weather Watch<br />

PRODUCT FEATURES:<br />

PORTABLE TOILETS CANVAS STRUCTURES STAGES AND SOUND


THE SMALL FESTIVAL<br />

STAGE SPECIALISTS<br />

Choose from our Hexagon range online for an instant quote<br />

www.StarEventsLtd.com<br />

Fast, safe and economical<br />

Ideal for audience sizes ranging from 1,000 to 50,000


WELCOME<br />

Welcome<br />

Introducing <strong>Open</strong> <strong>Air</strong> magazine<br />

A NEW LAUNCH is always exciting, but a<br />

new launch into an emerging market is<br />

particularly special. The outdoor hospitality<br />

market is a diverse one and, until recently,<br />

has been dominated by purely outdoor<br />

events. However, the emergence of luxury<br />

camping and an increase in the demand<br />

for outdoor weddings and other functions<br />

means there is every reason to create a<br />

magazine to encompass all.<br />

For the purposes of editorial clarity,<br />

<strong>Open</strong> <strong>Air</strong> has three sections – Function<br />

Venues, Accommodation and Events -<br />

each of which has significant commonalities, and not simply due to the<br />

vagaries of the British weather! Many operators have cross sector interests,<br />

providing a venue, outdoor accommodation and/or events. Indeed, having<br />

talked to many suppliers, it is apparent that the same products are sold<br />

across the board; from professional services (such as insurance and planning<br />

consultation) to tents and marquees, and toilets and shower facilities. Even<br />

cut up aeroplanes have a market that spans the breadth of the industry, so I<br />

am told by one advertiser!<br />

<strong>Open</strong> <strong>Air</strong>’s editorial mission is to provide expert information on subjects<br />

pertinent to each area of the outdoor hospitality market while showcasing<br />

successful businesses with detailed interviews. Furthermore, it will examine<br />

relevant products and services to help function venues, glampsite operators<br />

and event organisers make the best purchasing decisions.<br />

Most exciting of all is the undeniable growth in this industry. Having<br />

attended the Farm <strong>Business</strong> Innovation Show in November last year I was<br />

enthused to see how many landowners are looking to their greatest asset<br />

to maximise business potential. Farmers, country estate representatives<br />

and the smaller scale, but equally important, ‘pony and paddock’ owners<br />

congregated at the NEC for an event which continues to grow year on year. If<br />

ever there was evidence that outdoor hospitality is the place to be that was it!<br />

I do hope you enjoy <strong>Open</strong> <strong>Air</strong>. Please do feedback, letting us know what<br />

you think, where we could improve and what you would like featured. Also,<br />

should you wish to continue receiving free issues, please do help out with our<br />

circulation audit by returning the free subscription card or completing the<br />

online registration form at www.openairbusiness.com. We will be publishing<br />

<strong>Open</strong> <strong>Air</strong> 10 times a year so look out for the June edition in a few short weeks!<br />

PUBLISHERS<br />

Tally Wade - tally@openairbusiness.com<br />

Steve Rix - steve@openairbusiness.com<br />

EDITORIAL TEAM<br />

Richard Kruger - richard@openairbusiness.com<br />

Tally Wade - tally@openairbusiness.com<br />

ADVERTISING SALES<br />

Antoinette Marley - 01892 677721<br />

antoinette@openairbusiness.com<br />

DESIGN<br />

James English -<br />

www.jamesenglishdesign.co.uk<br />

PUBLISHED BY<br />

Coffee Shop Media<br />

t: 01580 848555<br />

www.coffeeshopmedia.com<br />

The House on the Hill, Friezley Lane,<br />

Cranbrook, Kent, TN17 2LL<br />

t: 01580 848555<br />

FOLOW US ON<br />

TWITTER<br />

@openairmag<br />

FOLOW US ON<br />

FACEBOOK<br />

www.facebook.com/<br />

openairmag<br />

COMING<br />

SOON<br />

Tally Wade<br />

Editor / Publisher<br />

Find more expert advice online:<br />

www.openairbusiness.com<br />

WWW.OPENAIRBUSINESS.COM 3


INSIDE<br />

Contents ISSUE<br />

#1 | <strong>May</strong> <strong>2016</strong><br />

WEALDEN TIMES / DAVID MEREWETHER<br />

DAVID GUTTRIDGE<br />

JOLLY DAYS CAMPING<br />

LAYLA MAY PHOTOGRAPHY<br />

Cover photo Tipi Guru.<br />

Focus on: Canvas<br />

Structures<br />

page 40<br />

6 News - A new glamping<br />

accreditation scheme;<br />

Aeropods touch down<br />

9 Industry Talk - How to stay<br />

one step ahead of the British<br />

weather<br />

FUNCTION VENUES<br />

15 Case Study - <strong>Open</strong> <strong>Air</strong> talks to<br />

Coton House Farm, a wedding<br />

venue with rural charm<br />

16 Wedding <strong>Business</strong> Models<br />

- Isabel Smith presents<br />

three business models for<br />

wedding venues<br />

20 Light Fantastic - The power<br />

of lighting and how to use it<br />

to increase sales<br />

23 Party Potties -<br />

Everything you need to<br />

know about specifying<br />

portable toilets<br />

26 Product Focus - Eight luxury,<br />

portable toilet options<br />

ACCOMMODATION<br />

29 Case Study - John and<br />

Kerstin Wolgast talk about<br />

their first year as Glampsite<br />

owners<br />

32 Your Planning Plan<br />

Planning advice from CLA<br />

rural surveyor Richard<br />

Goodwin<br />

36 Stamp of Quality -<br />

VisitEngland’s new Glamping<br />

scheme benchmarks and<br />

rewards quality<br />

40 Under Canvas - Know your<br />

Gers from your Geodomes<br />

with Tim Rees’ tent choice<br />

checklist<br />

44 Product Focus - A choice of<br />

luxury tents for Glampsites<br />

EVENTS<br />

47 Case Study - A feel good<br />

festival co-founded by<br />

Catatonia’s Cerys Matthews<br />

48 Estate Events - How country<br />

estates can maximise<br />

revenue by embracing events<br />

54 Care Free Carering - Finding<br />

a compliant caterer couldn’t<br />

be easier or (cheaper) with<br />

NCASS<br />

58 Stage Specifics - Jane<br />

Russen advises on selecting<br />

and positioning an outdoor<br />

stage<br />

62 Product Focus - Get ready<br />

to rock with this staging<br />

selection<br />

64 Classifieds<br />

66 Comment - Ian Hamilton<br />

grinds his axe concerning<br />

the term ‘Glamping’<br />

4 WWW.OPENAIRBUSINESS.COM


DO YOU HAVE AN UNUSUAL<br />

PROPERTY, OR LAND SUITABLE<br />

FOR GLAMPING?<br />

We are always interested in representing additional<br />

quality, unique holiday properties, and offer advice to<br />

those thinking of setting up glamping or unusual holiday<br />

accommodation.<br />

WHAT WE OFFER<br />

We are an independent, conscientious family business and work<br />

closely with property owners to achieve good results for them. We<br />

also keep an eye on glamping trends and domestic tourism so we<br />

can continue to offer sound advice about site and accommodation<br />

development, pricing and marketing.<br />

50 years of experience in self catering rentals<br />

Targeted marketing knowledge<br />

A bespoke online booking and payment system<br />

Superb office with helpful holiday advisors<br />

Hassle free payments to owners<br />

Quality photography and marketing<br />

Whatever the nature of your interest, please contact us to discuss<br />

your plans and options.<br />

Call Kate on 01348 830 922 or email kate@qualityunearthed.co.uk<br />

www.qualityunearthed.co.uk


The latest news from the world of outdoor hospitality<br />

New Glamping Accreditation<br />

IN RESPONSE TO the changing face of the glamping<br />

industry over the past 10 years Visit England, the<br />

national tourism board, has upgraded the criteria<br />

for accreditation and brought in benchmarking on<br />

quality and the opportunity for providers to obtain<br />

an accolade for exceptional quality.<br />

“Quality accommodation is a critical element<br />

of the visitor experience and is integral to our<br />

national strategy which outlines our commitment to<br />

championing quality and excellent customer service<br />

in England,” said Viscountess Penelope Cobham<br />

CBE, Chairman of VisitEngland.<br />

“In the past 10 years the growth in the glamping<br />

sector has been phenomenal. We are pleased<br />

to announce our new Glamping Scheme which<br />

replaces our Alternative Accommodation Scheme.<br />

Following feedback from operators and research<br />

into the latest trends, we have updated the criteria<br />

for VisitEngland’s glamping accreditation and<br />

introduced a new Gold Award for those who offer<br />

exceptionally high quality facilities and services.”<br />

Glampsites that wish to participate in the<br />

scheme will receive a visit from an independent,<br />

professional Quality In Tourism assessor. Glampsites<br />

that score 60% or more in the assessment will<br />

become accredited and be able to use the<br />

VisitEngland marque in promotional material. For<br />

more on the Glamping scheme turn to pages 36-38.<br />

KNEPP WILDLAND SAFARI<br />

Online Guidance for CDM<br />

NEW GUIDANCE EXPLAINING how regulations which manage the health and<br />

safety of construction projects apply to the entertainment industry has been<br />

published. The online resource, created by the Health and Safety Executive<br />

(HSE), aims to clarify what those working in the events sector need to do to<br />

comply with the Construction (Design and Management) Regulations 2015<br />

(CDM 2015).<br />

The guidance was drawn up in consultation with the industry and illustrates<br />

how roles and duties under CDM 2015 can be applied across four main areas<br />

in the sector: live events such as music festivals and sporting occasions;<br />

exhibitions, trade fairs and conferences; theatre and performing arts; and TV,<br />

film and broadcasting.<br />

It is hoped the new guidance will “dispel any myths” surrounding how the<br />

regulations should be applied in the events sector, said Carl Hagemann, Chair<br />

of the Institution of Occupational Safety and Health’s (IOSH) Sports Grounds<br />

and Events Group.<br />

“There has been a demand from within the entertainments industry for<br />

this guidance,” explained Hagemann. “It clears up how CDM 2015 applies to<br />

common events’ construction tasks, such as erecting temporary structures.<br />

We hope this helps to ensure the continued safety of events and their<br />

construction, and that it also enables the regulations to be applied in a way<br />

that allows the events industry to prosper.”<br />

The new guidance on the application of CDM 2015 in the entertainment<br />

industry can be viewed at www.hse.gov.uk/entertainment/cdm-2015/index.<br />

htm. The online resource includes case studies of construction projects in<br />

the events industry which successfully complied with CDM 2015. The HSE<br />

recommends that it be read in conjunction with another of its publications,<br />

L153: Managing health and safety in construction. CDM 2015 can also be<br />

viewed in full at www.citb.co.uk/cdmregs.<br />

GETTY IMAGES<br />

6 WWW.OPENAIRBUSINESS.COM


The Aeropod<br />

Touches Down<br />

DAPPR AVIATION HAS unveiled its first Aeropod<br />

constructed from an <strong>Air</strong>bus A320 passenger jet. Having<br />

flown for the national airline of El Salvador as well as<br />

two different Turkish carriers, the aircraft was due to be<br />

cut up and scrapped when it was recovered by DappR<br />

with the ambitious plan of converting it into unique,<br />

high quality offices, buildings and event spaces.<br />

“It’s been a tricky job but we’re delighted. Combining<br />

quality workmanship and beautifully engineered<br />

aviation parts externally makes it eye-catching and<br />

distinctive,” said David Palmer of DappR. “Focussing on<br />

build quality inside really gives the feel of the first class<br />

cabin. When we initially had the idea most people,<br />

including many of my friends, thought we were mad!<br />

What’s exciting is now that they’ve actually seen the<br />

first Aeropod they love it.<br />

“We’ve had so many great ideas for different uses;<br />

enquiries from glamping sites, for poolside relaxation<br />

areas and viewing platforms as well as some asking<br />

whether we can supply Aeropod to take to shows and<br />

events. We were even asked if we could make a sauna.”<br />

The company, based near Bury St Edmunds in<br />

Suffolk, plans to purchase additional planes as the<br />

business takes off. DappR also makes unique furniture<br />

and art from up-cycled aircraft parts including fire pits,<br />

barbecues, benches and other pieces ideal for outside<br />

use. “Everything is unique and distinctive and, being<br />

made from aviation grade materials, won’t rust or rot,”<br />

remarked Palmer. www.dappr-aviation.com<br />

Bye to Big Deposits<br />

THE COMPETITION AND Markets<br />

Authority (CMA) has advised over<br />

100 function venues that insisting<br />

on large deposits and applying<br />

cancellation charges could breach<br />

consumer law. It recommends<br />

venues change their terms where<br />

necessary.<br />

The letters inform the businesses<br />

of when their terms are more likely<br />

to be fair under consumer protection<br />

law, including the following:<br />

· a deposit is just to reserve the<br />

goods/services and is no more<br />

than a small percentage of the<br />

total price<br />

· advance payments reflect the<br />

business expenses and leave<br />

customers with a reasonable<br />

amount still to pay on completion<br />

· customers do not lose large<br />

advance payments if they cancel,<br />

in all circumstances<br />

· businesses set sliding scales of<br />

cancellation charges so they cover<br />

their likely losses directly from the<br />

cancellation<br />

The CMA has sent the letters on<br />

behalf of the Consumer Protection<br />

Partnership (CPP) which has been<br />

considering the use of advance<br />

payment and cancellation terms<br />

by businesses in their consumer<br />

contracts.<br />

Nisha Arora, CMA Senior Director,<br />

Consumer, said: “Planning a<br />

wedding or any large event can be<br />

stressful. Consumers are particularly<br />

vulnerable when they are focussing<br />

on preparing for a special event<br />

and have paid significant sums<br />

up-front. <strong>Business</strong>es need to treat<br />

their customers fairly and should not<br />

require unjustifiable, non-refundable<br />

deposits or impose unreasonable<br />

cancellation charges which could<br />

mean customers lose a significant<br />

amount of money if they change<br />

their mind about the venue or have<br />

to call off the event.<br />

“Clear and fair terms benefit<br />

consumers and businesses, help<br />

to prevent disputes and provide<br />

protection should things go wrong.<br />

Unfair terms, even when a contract<br />

is signed, are not legally binding<br />

and we encourage any businesses<br />

which use advance payments and<br />

cancellation charges to review their<br />

terms to ensure they comply with<br />

consumer protection law.<br />

“We have worked closely with<br />

Trading Standards Services and<br />

consumer advice bodies to help<br />

businesses improve their practices<br />

and ensure they comply with<br />

consumer protection law. Many<br />

businesses in this sector comply with<br />

consumer protection law and engage<br />

in good business practices, but we<br />

urge others to raise their standards.<br />

<strong>Business</strong>es that use unfair terms risk<br />

enforcement action.”<br />

GETTY IMAGES<br />

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• Guaranteed crowd pleaser<br />

for any type of event<br />

• Suitable for both adults and children<br />

• Perfect for corporate events and<br />

team building days too!<br />

01625 532098 | www.mobilezipwirehire.co.uk<br />

All<br />

terms are<br />

negotiable<br />

WWW.OPENAIRBUSINESS.COM 7


<strong>Air</strong>stream Facilities<br />

www.airstreamfacilities.com<br />

We are Europe’s leading <strong>Air</strong>stream hire company, our ever increasing<br />

fleet ranges from the 16 foot ‘Bambi’, up to the 34 foot ‘Slide’ in all<br />

styles from the 1950s to the present day.<br />

With years of experience, we supply a wide range of industries,<br />

including corporate events, TV and film, weddings and private hire.<br />

Get your brand on our<br />

<strong>Air</strong>streams, the smooth<br />

curves and sleek lines of<br />

our trailers provide the<br />

perfect canvas for your<br />

brand and campaigns.<br />

All our <strong>Air</strong>streams are fully<br />

equipped for a luxurious stay,<br />

from central heating and<br />

air-con to fluffy towels and<br />

a cold fridge.<br />

We also supply state of<br />

the art Poleadion marquee<br />

structures, perfect for any<br />

event or production.<br />

info@airstreamfacilities.com<br />

www.airstreamfacilities.com<br />

or call us on 01885 400223<br />

<strong>Air</strong>stream Facilities<br />

8 WWW.OPENAIRMAG.COM<br />

@<strong>Air</strong>streamUK<br />

@<strong>Air</strong>streamFacilities


INDUSTRY TALK<br />

Forecast for<br />

SUCCESS<br />

Jim Bacon believes that the outdoor hospitality industry can use modern<br />

meteorology to help minimise risk, maximise guest experience, plan<br />

resources and match visitor expectations to the weather of the season<br />

ALL TYPES OF outdoor activities are<br />

affected by the weather and it’s no<br />

surprise that weather is often one of the<br />

most talked about things at any time of<br />

the year. How can we face that challenge<br />

and leave our businesses better informed<br />

and protected from hazardous weather<br />

conditions like floods, squalls and even<br />

snow?<br />

There is clearly a day to day variation<br />

in our weather and that is where the<br />

traditional forecasts can help. Rather than<br />

insufficient information being available<br />

the main problem is that there is probably<br />

too much to choose from. As well as all<br />

our favourite radio and TV sources, the<br />

internet brings weather from literally<br />

dozens of slightly different forecast<br />

models and forecast organisations.<br />

However, it can still be difficult to plan<br />

ahead with such a wide selection of<br />

information.<br />

One answer is to use a collection of<br />

models called an ‘ensemble’ to produce<br />

an ‘ensemble mean.’ That is to say,<br />

an average of all the slightly different<br />

outcomes in the virtual model world of<br />

weather which should capture a good<br />

estimate of the likely conditions. I’ll return<br />

to ensemble forecasts later.<br />

“FORTUNATELY THE<br />

BRITISH ISLES IS BLESSED<br />

WITH A VARIETY OF<br />

DIFFERENT CLIMATE ZONES<br />

SO EVERYONE CAN PICK<br />

THEIR PREFERENCE”<br />

The only problem is that using an<br />

average of anything can hide the<br />

extremes. In the world of outdoor<br />

hospitality this can be quite dangerous.<br />

However, we can deal with this by<br />

making some statistical assessments<br />

of the spread of data around the edges<br />

of the data range and then discuss<br />

how these might impact on businesses<br />

specifically. For example, is there a risk<br />

of severe gusts which could damage a<br />

tent or marquee, heavy rain that could<br />

flood a riverside campsite or perhaps<br />

sharp frosts which may damage water<br />

standpipes in the winter?<br />

Quite often the weather influences<br />

people’s choices of where to go for their<br />

holidays, outdoor events and open<br />

air functions way before they have to<br />

contend with what it does to them<br />

once there. Fortunately the British Isles<br />

is blessed with a variety of different<br />

climate zones so everyone can pick their<br />

preference. As a general rule, the average<br />

weather will provide a good flavour of<br />

when to select a break or event in one<br />

part of the country compared to another.<br />

WWW.OPENAIRBUSINESS.COM 9


INDUSTRY TALK<br />

GETTY IMAGES<br />

“…A GOOD<br />

START IS TO<br />

LOOK AT THE<br />

MANY FREE<br />

SITES ON THE<br />

WEB AND<br />

THEN TAKE AN<br />

AREA AVERAGE<br />

FROM<br />

MULTIPLE<br />

FORECASTS”<br />

THERE TO HELP<br />

Returning to the forecast part of<br />

meteorology, I would like to tell you a little<br />

about the type of information now available<br />

to help the outdoor hospitality manager<br />

cope with the day to day swings of weather<br />

so often found in the British Isles.<br />

Firstly there are multiple models which<br />

represent the weather by the hour to allow<br />

the best use to be made of opportunities for<br />

outdoor tasks. Therefore a good start is to<br />

look at the many free sites on the web and<br />

then take an area average from multiple<br />

forecasts. The use of multiple forecasts is<br />

what we in meteorology call an ensemble<br />

forecast - a collection of forecasts. An<br />

ensemble is usually the same model of the<br />

atmosphere run multiple times with slightly<br />

different starting conditions. The idea being<br />

that it will explore all of the reasonably<br />

possible outcomes and is especially useful at<br />

longer timescales where you want answers<br />

about the weather a week to 10 days ahead.<br />

The reason these longer range forecasts<br />

are so difficult is because, as you move<br />

forward through time, each step of the<br />

model’s calculations add a small amount of<br />

error (this is due to the fact that the starting<br />

conditions are not measured everywhere).<br />

This imperfect representation of the real<br />

weather at the beginning of the forecast<br />

means that there will be an error at the end<br />

of each time-step (these are quite short<br />

actually, just a few minutes) and this error is<br />

then built into the starting conditions for the<br />

next time-step. You can imagine that at the<br />

end of a 10 day forecast there will be quite<br />

Many of our UK regions have some<br />

identifiable golden weather periods in the<br />

year. Knowing these can help in the planning<br />

of advertising campaigns, ensure visitors<br />

come when the weather is likely to be<br />

best and promote a good feel about their<br />

experience. Encouraging visitors when it’s<br />

typically poor weather, however, can only<br />

lead to negative sentiments.<br />

Tying in to local weather data allows<br />

a facility or venue manager to build up a<br />

sensible month by month view of what has<br />

happened in the past. Even coarse data for<br />

a whole region can allow the obvious key<br />

months to be identified for your location.<br />

It is worth building a weather timeline<br />

of typical weather patterns for your venue<br />

month by month and designing activities<br />

accordingly, including maintenance<br />

periods. It is worth investing in a weather<br />

station on site (they are very affordable<br />

nowadays) in order to collect data over a<br />

period of time. After a while you’ll be able<br />

to add weather hazards which have caught<br />

you out in the past, so you’ll know when to<br />

pay particular attention to the forecasts.<br />

GETTY IMAGES<br />

10 WWW.OPENAIRBUSINESS.COM


a significant error involved. However, all is<br />

not lost, because by running the ensemble<br />

collection you can obtain a measure of the<br />

variability and use this to plan for outcomes<br />

which could adversely affect your business.<br />

SHOWERS<br />

Where a forecast talks of showers, these are<br />

quite often middle of the day and afternoon<br />

events so you can find several hours of fine<br />

weather in the summer from sunrise, before<br />

the showers start, in which to complete<br />

essential outdoor maintenance tasks.<br />

Another point worth remembering is that<br />

showers are quite difficult for the models to<br />

predict and it’s best to assume it’s an area<br />

thing, whereby the shower description is<br />

best treated as a guide, rather than it will<br />

definitely fall over your venue. Equally, in<br />

showery weather, the model placement of a<br />

shower over you may in fact turn out to be a<br />

few miles away.<br />

So, how is any of this helpful? Well, it’s all<br />

about minimising risk. There will be days<br />

when none of the models you might find<br />

on the web have any showers in them, in<br />

which case you can safely plan for outdoor<br />

events. However, if showers are likely,<br />

even if they appear at a distance, then<br />

it may be necessary to provide cover for<br />

the open air concert goers or hen party at<br />

your glampsite for example, rather than<br />

gamble on their luck. It all makes for a<br />

better experience and reduces negative<br />

sentiment.<br />

WINDS<br />

Apart from the issue of getting wet there<br />

is always the problem of strong winds.<br />

These are usually well forecast by the<br />

modern mathematical models, especially<br />

the familiar lows and highs on the weather<br />

map. Forecasts of strong winds caused<br />

by these large scale weather features are<br />

sufficiently accurate to enable forward<br />

planning by as much as a week or more to<br />

ensure that precautions are taken. A 10 day<br />

windspeed probability forecast will allow<br />

you to plan maintenance work, including<br />

the use of tall equipment such as cherry<br />

pickers.<br />

Sudden, squally winds are a much<br />

tougher question for meteorology: those<br />

of you running outdoor events or activities<br />

have doubtless been alarmed by strong<br />

gusts in otherwise fairly benign conditions.<br />

A lot of these difficult weather events are<br />

caused by small scale features, usually<br />

shower clouds or the passage of an active<br />

weather front. This is something which<br />

can be monitored using radar displays or<br />

satellite images. It is important to be alert<br />

to the danger posed by a sudden increase<br />

in gustiness since many outdoor occasions<br />

are festooned with inflatables, be they<br />

bouncy castles or advertising blimps. This<br />

is where the monitoring of radar data can<br />

be vital in minimising risk. You may be<br />

interested to know that, over rough terrain,<br />

the gust speed can be twice the mean<br />

windspeed.<br />

<strong>2016</strong> OUTLOOK<br />

So, what’s out there to start your <strong>2016</strong><br />

season off? Regarding longer term<br />

forecasts, we have to look at things which<br />

change on very different timescales. For<br />

example, the unusually warm waters of<br />

the Pacific, the El Nino, are set to cool<br />

to below average by the summer. This<br />

reversal will doubtless change weather<br />

systems bordering the Pacific but it may<br />

also have a lesser role to play on this side<br />

of the Atlantic. There are even some longer<br />

term changes in ocean temperatures, over<br />

decades, which can influence the chances<br />

of record breaking global temperatures. The<br />

present thinking is that <strong>2016</strong> will become<br />

one of the warmest ever recorded making<br />

a run of three record or near record annual<br />

global temperatures. There is plenty to<br />

think about on many different timescales.<br />

GETTY IMAGES<br />

ABOUT THE AUTHOR<br />

Jim Bacon has been a meteorologist since 1968 and is still thoroughly fascinated by all things weather. He was one of the founding<br />

directors of Weatherquest, a private weather forecasting and consultancy company operating in market sectors ranging from<br />

water, energy and transport to agriculture and horticulture. It also provides the media with forecasts for newspapers, radio and<br />

TV. The service provides comprehensive detailed web portals including five and 10 day, and monthly forecast content accessible<br />

24/7. The portals also show the latest rainfall radar images and lightning activity. A forecast hotline is available on 09065 777675<br />

(call rate £1.50 per min, staffed 6am to 6pm). Use this to get the latest advice if you are trying to manage a special outdoor event.<br />

Contact Jim at jim.bacon@weatherquest.co.uk<br />

WWW.OPENAIRBUSINESS.COM 11


COOLING & HEATING SOLUTIONS<br />

temperature control specialists<br />

hire<br />

sales<br />

portable units<br />

temporary systems<br />

sales@candhs.co.uk – coolingandheatingsolutions.com – 01590 681 434<br />

Marlwood House, Silver Street, Lymington, Hampshire SO41 6DG, UK<br />

12 WWW.OPENAIRBUSINESS.COM


FUNCTION VENUES<br />

CASE STUDY<br />

PHOTOS BY LAYLA MAY PHOTOGRAPHY<br />

Coton House<br />

Farm<br />

A casual wedding reception<br />

venue with bunting, Pimms<br />

and thoughtful lighting<br />

Coton House Farm is a small, working establishment rearing Aberdeen Angus<br />

cattle, sheep and hogs. It also runs a livery yard and riding school for the<br />

disabled. Situated in the picturesque village of Whittington, near Lichfield,<br />

Staffordshire, it offers a traditional, country marquee wedding reception venue<br />

catering for up to 220 guests. Owner Darren Martin talks to <strong>Open</strong> <strong>Air</strong>.


FUNCTION VENUES<br />

What made you decide to start<br />

your wedding venue business?<br />

We were visited by Princess Anne<br />

for our work with the Riding for the<br />

Disabled Association (RDA). We had<br />

set up a marquee for the occasion<br />

and it was then that we started<br />

to ask if people were interested<br />

in using it for weddings: we were<br />

inundated! That was the start of<br />

the business really. Currently we’re<br />

converting the barns into two<br />

different sized wedding venues,<br />

both with one or two acres of<br />

outside space. People love to be<br />

looking at horses, sitting on hay<br />

bales, being private.<br />

We operate in the summer. We<br />

try to avoid polluting the area<br />

with lighting: it’s all achieved very<br />

naturally so people can appreciate<br />

the countryside. We use<br />

solar lighting and low<br />

lighting LEDs, turning them<br />

on and off at salient times so it’s<br />

not continuous. For example, the<br />

mains lights are lit for safety<br />

when guests arrive or leave but<br />

turned off during the event itself. In<br />

so doing we manage the impact on<br />

our surroundings and change the<br />

social atmosphere. The last thing<br />

you want to see are lines of street<br />

and car park lighting! Do it our way<br />

and everyone can see the night sky<br />

and stars.<br />

What facilities for outdoor<br />

functions do you offer?<br />

The people who stay overnight<br />

are those attending a wedding or<br />

having a function at our venue.<br />

There are accommodation options<br />

around and about but some people<br />

want to enjoy the countryside as<br />

much as possible while they’re<br />

here. We have some enclosed fields<br />

for camping and have allowed for<br />

camping trailers and caravanettes.<br />

Of course, being a riding school,<br />

we have the necessary<br />

facilities such as<br />

toilets and showers<br />

although they’ve not<br />

been set up specifically for<br />

campers.<br />

What services do you offer?<br />

Barry Gwilt is our own experienced<br />

chef who has worked mainly<br />

in Hong Kong and America. He<br />

sources the produce from our farm<br />

or farms up to five miles away.<br />

The food chain couldn’t get much<br />

shorter! Our free range hogs,<br />

the beef and the turkey all come<br />

from our farm. The local butcher<br />

is a relative of ours so everything<br />

is done very nearby. As regards<br />

the animals, they are all kept far<br />

away from the marquee and the<br />

house itself. However, the horses<br />

roam neighbouring fields to the<br />

marquee: guests like to watch<br />

them.<br />

How did you research and source<br />

your marquee?<br />

In trying to work out which<br />

was the best structure to<br />

have I began on the<br />

internet then


FUNCTION VENUES<br />

called many companies. My choice<br />

was not the cheapest but the<br />

prettiest, the most durable and<br />

the one which provides what we<br />

need - a warm, safe area which<br />

can be adapted to different tastes.<br />

Sometimes we extend our marquee<br />

for catering and bar units. For<br />

example, we recently included the<br />

cellar look with proper taps and<br />

coolers for a ‘real’ pub experience.<br />

What are your plans for the<br />

future?<br />

We’re open for business during<br />

July and August and have about 19<br />

weddings booked for each month<br />

this year. We could be open year<br />

round, holding weddings every<br />

month. We are at a crossroads:<br />

do we want to be a permanent<br />

wedding venue or do we want to<br />

be a farm that provides a wedding<br />

facility? We’re concerned that the<br />

character of Coton House Farm<br />

would be lost if we were to make it<br />

just a venue. An accountant would<br />

say go for the wedding venue route,<br />

but farms and the countryside are<br />

about a way of life.<br />

How do you work with your<br />

customers to make their event<br />

unique?<br />

I always say to the bride and<br />

groom to be, if you’re looking for<br />

chicken and white wine sauce<br />

then you’re best off at a hotel.<br />

Here it’s like Ma and Pa Larkins’<br />

wedding (The Darling Buds of<br />

<strong>May</strong>), all bunting and Pimms and a<br />

casual atmosphere. Sometimes it’s<br />

difficult to get people inside for the<br />

speeches and cake because they<br />

simply want to sit in the sun, on the<br />

hay bales, in the fields. Fortunately,<br />

during fine weather, the marquee’s<br />

sides can be opened bringing the<br />

ADDRESS BOOK<br />

outside in. Formalities need to be<br />

run delicately with no rigid timings.<br />

This can be slightly annoying for<br />

the chef but it works for the guests.<br />

How do you publicise yourself?<br />

Facebook, that’s it. We’ve been<br />

booked out with Facebook ever<br />

since we made a page. For many<br />

service providers (cakes, tables,<br />

flowers, etc) Facebook is their sole<br />

advertising: they get far more hits<br />

on their Facebook pages than they<br />

do on their websites. As we are a<br />

unique venue and guests’ reviews<br />

have been so good we don’t need<br />

to advertise anywhere else.<br />

What challenges have you faced?<br />

Employing the right people -<br />

people that actually want to work<br />

- has been our only real challenge.<br />

A prime example is when we<br />

employed a wedding planner who<br />

was paid very well but couldn’t<br />

cope with the volume of work.<br />

Today we seem to manage it quite<br />

well ourselves. Once you have the<br />

“SOMETIMES<br />

IT’S DIFFICULT<br />

TO GET<br />

PEOPLE INSIDE<br />

FOR THE<br />

SPEECHES<br />

AND CAKE<br />

BECAUSE THEY<br />

SIMPLY WANT<br />

TO SIT IN<br />

THE SUN...”<br />

right people in the right places<br />

everything is fine. We have about<br />

40 people working for the venue<br />

now (including bar staff, catering<br />

staff and cleaners) and it’s all going<br />

well.<br />

Do you operate in any other<br />

outdoor hospitality sectors?<br />

My wife and I host about one<br />

wedding fair every season. We<br />

don’t charge for local service<br />

providers to have a stand but we<br />

do check them out first to ensure<br />

visitors meet people who provide<br />

excellence. Larger companies have<br />

wanted to exhibit too but we prefer<br />

to work with small businesses and<br />

manage things ourselves, so we can<br />

maintain standards.<br />

Do you enjoy the business and<br />

why?<br />

It’s fun! It’s hard work and can be<br />

very tasking but when you see each<br />

wedding day, that it’s different<br />

and such a success, the feeling is<br />

fabulous.<br />

MARQUEE HIRE<br />

Blithfield Events - 01543 417504<br />

www.blithfieldevents.co.uk<br />

MARQUEE MANUFACTURER<br />

Tectonics UK - 01962 736316<br />

www.tectonicsuk.co.uk<br />

DRINKS SUPPLIER<br />

Baby Bottles Ltd - 02476 361518<br />

babybottlesltd.co.uk<br />

GROUND PROTECTION<br />

Grass Mats Ltd - 0330 124 2750<br />

www.grassmats.co.uk<br />

TOILET FACILITIES<br />

Follys Luxury Toilet Hire - 01782 680630 /<br />

www.follysluxurytoilethire.co.uk<br />

and Portakabin - 0845 3565656 /<br />

www.portakabin.co.uk<br />

PROMOTIONAL MATERIAL<br />

Brown Bear Photography & Wedding<br />

Stationery - 07713 158579<br />

INSURANCE<br />

South Essex Insurance Brokers -<br />

01708 850000 / www.seib.co.uk<br />

DETAILS<br />

A. Coton House Farm, Whittington,<br />

Staffordshire<br />

T. Darren Martin 07402 712143<br />

E. farmmarquee@aol.com<br />

W. www.facebook.com/<br />

cotonhousefarmcountrymarquee<br />

WWW.OPENAIRBUSINESS.COM 15


FUNCTION VENUES<br />

Wedding<br />

<strong>Business</strong><br />

Models<br />

A lot of landowners overlook the enormous potential offered<br />

by the wedding industry, writes Isabel Smith<br />

PHOTOS BY GETTY IMAGES<br />

GONE ARE THE days when a wedding reception<br />

was simply hosted by the nearest hotel or local pub.<br />

Modern couples want something different that will<br />

wow their guests and look great in photographs –<br />

and they are prepared to pay a lot of money for the<br />

right venue. The fact is your summer gardens, rolling<br />

farmland or family home could easily be transformed<br />

to wedding heaven, and you will have the joy of<br />

hosting couples on the happiest day of their lives.<br />

However, if you’ve never worked in the wedding<br />

industry before the idea of suddenly pitching<br />

yourself as a wedding venue might seem a little<br />

intimidating. After all, you have to market yourself<br />

somehow, apply for umpteen licences and face the<br />

prospect of dealing with demanding bridezillas!<br />

The good news is that it doesn’t have to be as<br />

daunting as it first sounds. Running a wedding venue<br />

is nowhere near as difficult or scary as you might<br />

imagine. All you have to do is choose the business<br />

model that suits you best and follow a few basic<br />

rules. The trick is to make your venue work for you.<br />

Here’s my guide. ›<br />

16 WWW.OPENAIRBUSINESS.COM


VENUES<br />

MODEL ONE: DRY HIRE<br />

This is the best business model for<br />

beginners. You simply offer your space<br />

to brides and grooms and then work<br />

with a select group of external suppliers<br />

who will do all the hard work to make<br />

your venue wedding-ready. To get<br />

started, simply set up a website with<br />

some key details about your property<br />

(photos, availability and contact<br />

details). Then get in touch with your<br />

local wedding planners and marquee<br />

companies and let them know that<br />

you are in business. As time passes you<br />

will be able to update your facilities<br />

(eg. adding an outdoor power supply<br />

or water source) and you can build<br />

a preferred supplier list that your<br />

clients can use. You can then gain extra<br />

revenue by charging your suppliers a<br />

commission for each successful referral!<br />

› For: There is very little initial<br />

investment needed and you can<br />

scale up your business over time.<br />

› Against: You will need to market the<br />

business yourself and there will be<br />

a certain amount of administration<br />

work involved when it comes to<br />

scheduling, arranging site visits and<br />

drawing up contracts.<br />

MODEL TWO:<br />

DEDICATED CONTRACTS<br />

If you really don’t want to deal with<br />

multiple brides and suppliers then this<br />

option might suit better. Rather than<br />

publicly advertising your venue, you sign<br />

an exclusive contract with one of your<br />

suppliers (usually a marquee company<br />

or a caterer) and hand over all sales,<br />

marketing and operations to it. In return,<br />

it pays you per event for use of the space.<br />

› For: This is a simple, stress-free way of<br />

making money from your land on your<br />

terms.<br />

› Against: By offering a more limited<br />

service you won’t be able to charge as<br />

much. You may also deter some clients<br />

if you are unable to offer the sort of<br />

WWW.OPENAIRBUSINESS.COM 17


FUNCTION VENUES<br />

GETTY IMAGES<br />

flexibility that modern brides crave.<br />

MODEL THREE:<br />

FULL OPERATIONS<br />

In this model you will become a full-on<br />

wedding venue. You will undertake all<br />

your own marketing, sales and contract<br />

work and you will work closely with<br />

suppliers – even creating a bespoke<br />

menu and wine list with them. On the<br />

day itself you will probably need to be<br />

there to oversee everything and make<br />

sure the bride and groom are being<br />

looked after, and you may need to hire<br />

extra staff to provide the best possible<br />

level of service.<br />

› For: This model definitely offers<br />

the greatest opportunity for money<br />

making since you are managing<br />

everything yourself. As your reputation<br />

grows you can start to charge more for<br />

your services.<br />

› Against: There is a huge amount of<br />

work involved. However, you can hire<br />

an experienced consultant to guide<br />

you through this process to help avoid<br />

expensive mistakes, learn the skills you<br />

need and streamline your marketing<br />

activities.<br />

ADDITIONAL REVENUE<br />

If you are already using your venue as a<br />

wedding location there are a few things<br />

you might consider in order to further<br />

your wedding-related income.<br />

› Products and services: this can be<br />

something as small as offering table<br />

centrepieces, lanterns or fairy lights for<br />

the evening. Or it may be a big-ticket<br />

item like an ice-cream tricycle or a<br />

petting zoo for the kids.<br />

› Partnerships: if you are looking to<br />

diversify within the wedding sector<br />

you need to keep your eyes open<br />

for new networking opportunities<br />

around your area. For instance, make<br />

links with transport companies, spas,<br />

accommodation and nearby activities.<br />

These relationships allow you to go the<br />

extra mile for your guests and take a<br />

commission from referred sales.<br />

› Shoots: either for the weddings<br />

themselves or for photo-shoots within<br />

the wedding industry. This is a visual<br />

industry and people are fighting it out for<br />

great spaces where they can photograph<br />

their designs.<br />

› Alternative wedding plans: there is<br />

no such thing as a traditional wedding<br />

any more. Couples want to put their<br />

own stamp on their big day and it can<br />

really pay to be flexible and open to<br />

alternative ideas. Consider offering full<br />

weekend packages, camping facilities,<br />

festival-style receptions, a late licence for<br />

evening events or ceremony-only deals.<br />

FIVE RULES FOR SUCCESS<br />

DO YOUR RESEARCH<br />

1 This may sound obvious but it’s<br />

worth stating. The wedding industry<br />

is full of its own quirks and foibles,<br />

so take your time and get to know<br />

it before diving in. Visit a few other<br />

venues, ask plenty of questions<br />

and introduce yourself to as many<br />

suppliers as possible.<br />

BE HONEST ABOUT YOUR<br />

2 TARGET MARKET<br />

Of course, you want to attract the<br />

rich and famous but your venue may<br />

be more suited to local weddings<br />

instead. By trying to woo higher-end<br />

clients you could end up alienating<br />

your real customer base and,<br />

ultimately, go about losing money.<br />

Start small and gradually grow your<br />

business – word of mouth is the best<br />

marketing tool of all.<br />

WORK WITH YOUR COUNCIL<br />

3 No matter what sort of venue<br />

you’re running you’re going to<br />

need permission from the council.<br />

For a start, you have to have an<br />

entertainment licence, otherwise<br />

there will be no dancing late into the<br />

night! You might also need to apply<br />

for a licence to serve alcohol or for<br />

planning permission to expand your<br />

venue or change its use.<br />

GET INSURED<br />

4 Public liability insurance (for you<br />

and all your suppliers) is a must. You<br />

might also need to take out extra<br />

insurance policies to cover natural<br />

disasters (such as flooding) or power<br />

outages (which could lead to food<br />

losses or cancellations).<br />

CHOOSE YOUR SUPPLIERS<br />

5 WITH CARE<br />

No matter which business model<br />

you choose, the suppliers you work<br />

with will be the key to your success.<br />

Make sure they share your values,<br />

respect your property and sign formal<br />

contracts for every eventuality.<br />

ABOUT THE AUTHOR<br />

Isabel Smith has spent 10 years in the wedding industry as one of the UK’s top wedding planners and business consultants.<br />

Isabel’s expertise spans marketing, sales and operations. She helps new vendors launch and assists established businesses<br />

should they find their sales falling.<br />

www.isabelsmithconsulting.co.uk / www.isabelsmithweddings.co.uk<br />

18 WWW.OPENAIRBUSINESS.COM


Weather services for<br />

outdoor events<br />

Speak to a forecaster<br />

09065 77 76 75<br />

Calls cost £1.50/min plus network access charges<br />

weatherquest.co.uk<br />

@weatherquest_uk | /Weatherquest


FUNCTION VENUES<br />

GETTY IMAGES<br />

Fantastic<br />

Light it and they will come! So says Ronnie Brown<br />

PHOTOS BY BLACHERE ILLUMINATION UNLESS STATED OTHERWISE<br />

LIGHTS WORK. THEY can create<br />

a statement, an atmosphere<br />

and even safety, whether you<br />

are lighting a small venue or an<br />

entire street. Done well, lighting<br />

can completely transform a venue<br />

or an event. I usually give three<br />

examples of when and where<br />

lighting really works: Walt Disney<br />

World, Blackpool and My House.<br />

OK, I use lighting for fun but the<br />

other two use it for the return<br />

they attract so abundantly. Now<br />

these examples may be a little<br />

extreme but they show what is<br />

possible. Blackpool spends in<br />

excess of £2.2m each year and<br />

attracts 3.7m visitors during the<br />

two months of the Illuminations.<br />

That’s a lot of ‘Kiss me Quick’ hats,<br />

not to mention revenue taken<br />

for taxis, hotels, pubs and clubs,<br />

etc. As for Disney? Well, the extra<br />

photographs taken of guests in<br />

front of the Castle paid for the<br />

lighting in the first year (in excess<br />

of $1m).<br />

Now, don’t rush out and buy<br />

the Rolls Royce just yet. These<br />

attractions have a head start on<br />

most of you guys, but the concept<br />

remains the same. It is a simple<br />

strategy to take the opportunity<br />

that Christmas presents, as well as<br />

dark afternoons and evenings, and<br />

use it as a marketing tool. Build on<br />

it year-by-year, event-by-event and<br />

you too can achieve the success of<br />

a Blackpool or a Disney (albeit on<br />

a smaller scale). I would suggest<br />

that your lighting display is part of<br />

a bigger marketing plan; lights may<br />

be a good starting point but should<br />

not be the end.<br />

And lights are not just for<br />

Christmas. Some products can<br />

be used for different events. Tree<br />

lights on a summer evening create<br />

a wonderful ambience. There are<br />

also a number of lighting ‘motifs’<br />

for summer displays.<br />

You can light during the day; you<br />

just have to be aware of the big<br />

yellow thing in the sky. If the sun is<br />

in full effect it can seriously affect<br />

your lighting display’s impact so<br />

be clever about the positioning of<br />

your installation and create some<br />

darker areas for contrast.<br />

Back at my house, in the run up<br />

to Christmas one year, I planned<br />

some research into a couple of new<br />

products I had received. I wanted<br />

to see how they came out of the<br />

box, how they went up, how they<br />

lasted a Scottish winter, how they<br />

went back in the box (they never go<br />

back in the box). A day or two after<br />

GETTY IMAGES<br />

20 WWW.OPENAIRBUSINESS.COM


FUNCTION VENUES<br />

LIGHTING TERMS<br />

› LED – when compared to old<br />

style bulbs, ‘light emitting<br />

diodes’ are by far the most<br />

energy saving solution<br />

› Lumens – a measure of light<br />

output. The higher the lumen<br />

the brighter the light<br />

› Colour Temperature - a<br />

method of describing the<br />

colour characteristics of light,<br />

usually either warm (yellowish)<br />

or cool (bluish). It is measured<br />

in degrees of Kelvin (°K).<br />

› String Lights – highly versatile,<br />

strings of lights can be hung,<br />

strung, twirled or wrapped<br />

› Ropelight - a decorative<br />

lighting fixture featuring small<br />

light bulbs linked together<br />

and encased in a PVC jacket to<br />

create a string of lights<br />

› Curtain Lights – these feature<br />

“OF COURSE, THE BIGGER THE BUDGET, THE<br />

MORE YOU CAN ACHIEVE BUT CREATIVITY CAN<br />

PRODUCE FANTASTIC RESULTS WITHOUT<br />

BREAKING THE BANK.”<br />

installing them outside I noticed<br />

a car drive up to the house, then<br />

another and another, then up to<br />

25. I live in a cul-de-sac so don’t<br />

have passing traffic. Wow! That’s<br />

the power of lighting.<br />

WHAT DO YOU NEED?<br />

There are loads of lighting options<br />

from singles, strings, projections<br />

and uplights for trees/buildings to<br />

lasers, floods, festive motifs and<br />

even for underwater. Choosing the<br />

correct product for the effect you<br />

are trying to create is paramount.<br />

Some may want to call in a lighting<br />

professional to help (this can<br />

be free advice from a reputable<br />

lighting supplier).<br />

Certain basics are required, for<br />

example mains power is most<br />

a top cable from which a<br />

number of strings of lights can<br />

be hung vertically. Great for<br />

lighting buildings<br />

› Watts - in lighting, a watt is<br />

used to measure how much<br />

electrical power is used by a<br />

light fitting<br />

› Amps - the basic unit of<br />

electric current<br />

› Transformers – these can be<br />

used to alter the voltage going<br />

through a circuit to a suitable<br />

level or make lights dimmer or<br />

brighter<br />

› DMX - a system of controlling<br />

‘intelligent’ lighting fixtures<br />

and dimmers<br />

› Projection Mapping - a<br />

projection technology used to<br />

turn objects, often irregularly<br />

shaped, into a display surface<br />

(such as a building) for video<br />

projection<br />

GETTY IMAGES<br />

common although solar power,<br />

batteries or even a generator<br />

can be used. There can be much<br />

cabling involved so consideration<br />

of how this should be hidden will<br />

help create the magic.<br />

You needn’t be an expert to<br />

specify lighting but knowledge on<br />

the length of lighting strings and<br />

what power is required to light<br />

them is useful. Lighting products<br />

can be mains voltage (230/240V),<br />

low voltage (110V) or extra low<br />

voltage (12 or 24V). Low and extra<br />

low voltage products will require<br />

a transformer to suit the input<br />

voltage.<br />

LIGHTING DESIGN<br />

There may be specific rules for<br />

your area so it is always best to<br />

check with your local planning<br />

department before undertaking<br />

a large installation. As a rule of<br />

thumb, if your lights are temporary<br />

then there is no need for planning<br />

permission.<br />

What makes a beautiful<br />

installation? This is difficult to<br />

answer definitively since beauty<br />

is in the eye of the beholder. To<br />

start the design process you could<br />

involve a consultant to avoid<br />

costly mistakes and there are a<br />

number of reputable companies<br />

that would provide this service.<br />

For a smaller project or event you<br />

may want to experiment with a<br />

few strings of lights or colourwash<br />

lights.<br />

You don’t need to spend a lot<br />

of money to make an impact. Of<br />

course, the bigger the budget,<br />

the more you can achieve but<br />

creativity can produce fantastic<br />

results without breaking the bank.<br />

Neither need you buy; lighting<br />

products can be rented on a daily,<br />

weekly, monthly and yearly basis.<br />

ABOUT RONNIE BROWN<br />

“I want to sell light bulbs<br />

like my Dad,” said Steven<br />

Brown aged five. That<br />

was my son’s response<br />

to the question, ‘What<br />

do you want to do when<br />

you grow up?’ When I<br />

get asked the question,<br />

‘What do you do?’ a smile<br />

will always appear on<br />

my face. It is interesting<br />

to see people’s reaction<br />

when I say, “Christmas<br />

Lights - not the ones<br />

you have in your house,<br />

but for towns and<br />

cities, events, the odd<br />

theme park and iconic<br />

buildings.”<br />

I’ve been saying this<br />

since 1987. Of course the<br />

client list wasn’t as well<br />

known back then. But as<br />

time went on the towns<br />

and cities we worked<br />

with became some of the<br />

biggest in the UK.<br />

I was first introduced to<br />

Blachere Illumination<br />

in 1996 and became<br />

a distributor for them<br />

that same year. It was a<br />

no brainer; the product<br />

range and the quality of<br />

design and manufacture<br />

were light years ahead<br />

of any of the suppliers<br />

in the sector. In 2001<br />

Blachere bought a major<br />

share-holding in my<br />

company Wonderland<br />

Illuminations and<br />

we became Blachere<br />

Illumination UK Ltd. We<br />

supply anything from a<br />

single string of lights to<br />

a fully designed themed<br />

display and all points in<br />

between. www.blachereillumination.co.uk<br />

WWW.OPENAIRBUSINESS.COM 21


ZooLoos<br />

os’ luxury range of portable,<br />

vacuum toilets, ts<br />

showers and<br />

washrooms.<br />

Give guests the VIP (Very Important Portables) treatment. Reserve your luxury loos today.<br />

+44 (0)1258 840233 | info@zooloos.co.uk<br />

Ensure your guests<br />

have the best!!<br />

• Luxurious eco-friendly modular<br />

vacuum toilet facilities<br />

• Bespoke and stylish<br />

• Ideal for all prestigious corporate<br />

and private outdoor events<br />

• Covering the UK<br />

Tel: 0345 459 0589 • www.classicalloocompany.com • enquiries@classicalloocompany.com<br />

22 WWW.OPENAIRBUSINESS.COM


FUNCTION VENUES<br />

Party Potties<br />

Ensure your portable toilet provision is spot on with<br />

Jon Stebbings’ advice on specifying party loos<br />

PHOTOS BY: SITE EQUIP WWW.SITE-EQUIP.CO.UK<br />

WWW.OPENAIRBUSINESS.COM 23


FUNCTION VENUES<br />

Tardis-style portable toilets<br />

are a budget option<br />

PHOTOS BY: SITE EQUIP WWW.SITE-EQUIP.CO.UK<br />

AN ABSOLUTE ESSENTIAL in any<br />

outdoor event’s infrastructure is<br />

the provision of toilets. There are<br />

two main types of portable toilets<br />

for events: Tardis-style units,<br />

known as such in the industry<br />

for their resemblance to Doctor<br />

Who’s time-machine, and trailermounted<br />

units. Tardis units are<br />

the most basic portable toilet<br />

featuring a single re-circulating<br />

chemical action. They are a<br />

‘budget box,’ ideal for smaller<br />

functions. However, your guests<br />

may hold ill-conceived ideas<br />

about them as they are likely to<br />

have found one in a less than<br />

ideal condition somewhere.<br />

The other, far more glamorous<br />

option is the trailer-mounted<br />

system that can either be plugged<br />

into a water supply, use a vacuum<br />

flush (which can also refresh<br />

the air in the trailer), or be a<br />

recirculating chemical system<br />

like the Tardis unit. This type of<br />

portable toilet is much larger<br />

and contains a combination of<br />

cubicles, handbasins and urinals.<br />

Trailers range between 10 and 25<br />

feet in length, with units being<br />

supplied in many configurations<br />

of cubicles, cubicles with<br />

handbasins and urinals. They will<br />

need power, although if mains<br />

supply is not available a generator<br />

can usually be hired as part of the<br />

package.<br />

Generally speaking, trailermounted<br />

toilets start with<br />

1+1 units - one cubicle with a<br />

handbasin for women and one<br />

for men. Larger trailer-mounted<br />

units can accommodate three<br />

ladies’ cubicles and 10 urinals,<br />

or three cubicles for ladies with<br />

three cubicles and two urinals<br />

for gentlemen. It is also possible<br />

to incorporate baby change<br />

and disabled facilities. The<br />

configurations really are endless<br />

as is the scope for decoration and<br />

optional extras such as internal<br />

and external finishes, attendants,<br />

toiletries, music and even DVD<br />

players.<br />

There is, as one might expect,<br />

a wide difference in the quality of<br />

trailer-mounted units. The most<br />

basic units are to be found at<br />

festivals and less grand events,<br />

while the more top-end units<br />

are supplied to weddings and<br />

other up-market gatherings such<br />

as corporate events and as VIP<br />

facilities at festivals.<br />

CALCULATING TOILETS<br />

Public events, such as music<br />

festivals and county shows,<br />

have guidelines for calculating<br />

the number of toilets required<br />

published in the Purple Guide (a set<br />

of instructions for health, safety and<br />

welfare at public events produced<br />

by the Events Industry Forum).<br />

For a private, more intimate affair,<br />

however, you may want to be a little<br />

more generous. For example, where<br />

the Purple Guide recommends<br />

one toilet per 100 people, wedding<br />

guests will probably be happier<br />

with one cubicle per 10-25 people<br />

to avoid queueing. So, if you have<br />

a mixed group of wedding guests<br />

numbering 100, you might want to<br />

go for a trailer offering two female<br />

cubicles, one male cubicle and two<br />

urinals.<br />

Trailer-mounted units supplied<br />

with hot handwash basins can be<br />

non-mains connected as they come<br />

with fresh water supplied, which<br />

is heated either from the on-site<br />

power supply or by a generator.<br />

Portable toilet units should always<br />

be delivered to an event in a<br />

scrupulously clean condition, with<br />

the supplier operating to stringent<br />

Health and Safety and British<br />

24 WWW.OPENAIRBUSINESS.COM


FUNCTION VENUES<br />

Standard regulations.<br />

Portable toilet hire should cost<br />

around £200 for the supply of<br />

both a ladies’ and a gentlemen’s<br />

Tardis portable toilet, with prices<br />

for the hire of a trailer-mounted<br />

unit ranging from £500 to £1,000+<br />

depending on the specification<br />

and whether it has been provided<br />

by a local hire company or a larger<br />

regional/national supplier, in<br />

which case transportation charges<br />

will need to be taken into account.<br />

Many suppliers now offer themed trailer units<br />

ABOUT THE AUTHOR<br />

John Stebbings is<br />

passionate about<br />

helping people to find<br />

the very best private<br />

dining experiences at<br />

venues throughout<br />

the UK. When he isn’t<br />

assisting PAs in locating<br />

the perfect venues for<br />

their events his interests<br />

include keeping his<br />

Parson Jack Russell<br />

terrier out of mischief<br />

whilst on walks, eating<br />

with friends and family,<br />

feigning knowledge of<br />

wine, listening to music<br />

and discouraging slugs<br />

from his vegetable<br />

garden in the summer<br />

months. www.<br />

privatediningrooms.<br />

co.uk<br />

TOP 10 TIPS<br />

Decide how many guests will be attending the event to determine<br />

1 the number of units required. If in doubt, ask your supplier; most<br />

have ‘toilet calculators’.<br />

Remember that the caterers and ancillary event staff will need<br />

2 to use the loos too so add these to your calculations. For larger<br />

parties where, staff numbers are greater, it is important to supply<br />

them with their own facilities.<br />

Ensure a level site. This is an essential requirement for obvious<br />

3 reasons that would be both indelicate and unnecessary to<br />

mention!<br />

Check if the location of the venue has a power supply. If not, use<br />

4 a system that can be run from a generator and add this to the hire<br />

package. It is worth noting that Tardis-style units do not need power<br />

although you will need to light them somehow if they are to be used<br />

at night.<br />

Check if the venue’s location has a fresh water supply as this will<br />

5 inform your decision on which type of system you can use.<br />

Decide if disabled and/or baby changing units are<br />

6<br />

7<br />

necessary.<br />

Decide if an attendant is required to clean and maintain the loos.<br />

Attendants can often be supplied by the hire company for an extra<br />

charge.<br />

Determine whether an interim service will be required. For more<br />

8 than one event at the same venue, such as when a wedding is<br />

taking place on the Saturday with a further reception on the Sunday,<br />

it may well be necessary to empty and replenish the units for the next<br />

day.<br />

Decide which type of loos are required. As explained above,<br />

9 different portable toilets are more appropriate for different events<br />

and demographics.<br />

Think inventively. Many suppliers now offer ‘themed’ units<br />

10 which add a talking point and some fun, or you can get<br />

creative yourself with accessories and luxury toiletries. Alternatively,<br />

go uber-luxury and really make a feature of party toilets by<br />

positioning them inside a dedicated marquee to which you can add<br />

pendant lights, carpet, a dressing table area and full length mirrors!


FUNCTION VENUES | PRODUCT FOCUS<br />

Portable Toilets<br />

A selection of portable toilet blocks available for outdoor function venues<br />

LUXURY LOOS<br />

ZooLoos<br />

01258 840233<br />

www.zooloos.co.uk<br />

To mark the occasion in style,<br />

pamper your guests with<br />

luxury portable toilets and<br />

washrooms that are a flush<br />

above standard hire loos.<br />

With their advanced vacuum<br />

technology that purifies<br />

the air with every flush,<br />

and luxurious washrooms<br />

dressed with designer beauty<br />

products, our stylish loos are<br />

the luxurious alternative to<br />

dingy portable toilets. We<br />

also use the cleanest, most<br />

eco-friendly flushing system.<br />

We understand events occur<br />

in all styles and sizes, so<br />

naturally, our portable loos,<br />

washrooms and powder<br />

rooms can be tailor-laid.<br />

That’s not forgetting they can<br />

also be uniquely styled for<br />

your event.<br />

LUXURY TOILETS<br />

AND SHOWERS<br />

Loos For Dos<br />

0845 123 2901<br />

www.loos.co.uk<br />

A multi award winning toilet<br />

and shower hire company<br />

based in Hampshire, offering<br />

a full range of luxury and<br />

contemporary units across<br />

the South of England. All<br />

our units are finished to the<br />

highest standards. They<br />

arrive on site fully stocked<br />

with quality consumables<br />

and carefully set up by<br />

our fully trained engineer.<br />

Optional extras include<br />

mains connection of units,<br />

long term hire, generator<br />

hire, attendant services<br />

and out of hour’s delivery /<br />

collection. Our aim is simple<br />

- to bring glamour to loo and<br />

shower hire. You can expect<br />

us to be professional, friendly<br />

and fun to work with.<br />

THEMED TOILETS<br />

Site Event<br />

01256 384134<br />

www.site-equip.co.uk<br />

Site Event is a family run<br />

company established<br />

for nearly 30 years and<br />

is arguably the longest<br />

established portable toilet<br />

hirer in the UK, having<br />

imported the first ever<br />

cubicles from the US. It<br />

constantly builds upon its<br />

wealth and experience in<br />

the sector by innovating<br />

the saturated portable<br />

toilet industry. Through<br />

the production of the now<br />

famous ‘themed’ toilet<br />

trailers it has founded<br />

a sister company ‘Site<br />

Build,’ which is taking<br />

off building luxury toilet<br />

trailers across the globe.<br />

Forever progressing and<br />

innovating, Site Event<br />

is at the forefront of<br />

the industry and well<br />

respected among peers.<br />

MODU-LOO<br />

Classical Loo Company<br />

01307 818190<br />

www.classicalloocompany.com<br />

We specialise in the<br />

provision of stylish modular<br />

vacuum toilets, ideal for all<br />

high class outdoor events<br />

throughout the UK. Our<br />

innovative alternative to<br />

the usual toilet trailer is<br />

designed to be installed<br />

in any covered area and<br />

is especially suited for<br />

restrictive locations<br />

(1m wide access).<br />

Modu-loo’s eco- friendly<br />

design, minimal water<br />

requirements and nochemical<br />

use makes this<br />

the ideal choice. As a family<br />

owned business we pride<br />

ourselves on the quality of<br />

our facilities and the service<br />

and commitment we offer.<br />

We ensure outdoor event<br />

toilet provision is taken care<br />

of with the minimum of fuss<br />

but the greatest of care.<br />

26 WWW.OPENAIRBUSINESS.COM


FUNCTION VENUES | PRODUCT FOCUS<br />

LOGIC RANGE<br />

Event Washrooms<br />

0800 2800 247<br />

www.eventwashrooms.co.uk<br />

The Logic modular solution<br />

is a totally flexible toilet<br />

system that boasts both the<br />

highest standard in luxury,<br />

and an ability to be installed<br />

in places not accessible to<br />

standard trailer and modular<br />

toilet technologies. Each<br />

component is standalone<br />

making movement possible<br />

into low accessibility venues.<br />

Whether you require a single<br />

cubicle and a vanity unit for<br />

your event for 20 guests, or<br />

you’re planning a ball for<br />

5,000, we can accommodate<br />

your needs. Features include<br />

an oak exterior finish, oak<br />

and travertine interior, glass<br />

wash basins and LED lighting.<br />

Can be connected to mains<br />

drainage or use its own<br />

standalone system.<br />

TRULY MOBILE<br />

ExcLOOSive Event Hire<br />

01283 575749<br />

www.excloosive.co.uk<br />

We are a long-established,<br />

family run company that<br />

specialises in mobile toilet<br />

and portable shower hire<br />

facilities. The toilet units are<br />

completely self-contained,<br />

needing no mains connection,<br />

and can be situated almost<br />

anywhere, making them<br />

truly mobile. These units are<br />

very popular with wedding<br />

venues and really do provide<br />

a superb environment for<br />

guests. In addition to the<br />

mobile toilet units that we<br />

hire, we also offer a full range<br />

of services to help your event<br />

run smoothly, including<br />

attendants if required. Our<br />

professional and friendly<br />

service will ensure a care free<br />

day for yourself and your<br />

guests.<br />

BOUTIQUE RANGE<br />

Just Loos<br />

01962 867808<br />

www.justloos.com<br />

Our range includes luxury<br />

trailer toilets, themed<br />

luxury toilets and designer<br />

modular washrooms that<br />

can be set up in marquees.<br />

The boutique range is<br />

perfect for weddings and<br />

features a beautiful dark<br />

oak exterior plus a very<br />

modern and contemporary<br />

look on the inside. The<br />

ladies units are adorned<br />

with large pictures of<br />

Marilyn Monroe, Audrey<br />

Hepburn and Sophia<br />

Loren as well as vibrant<br />

pink doors and coloured<br />

lighting. For the gents<br />

units there is a James<br />

Bond theme with red doors<br />

and coloured lighting to<br />

complete the look. These<br />

units are self-contained,<br />

only requiring a 13amp<br />

power supply.<br />

BESPOKE & LUXURY<br />

Peagreen Manufacturing UK<br />

0800 6343 546<br />

www.peagreentoilets.co.uk<br />

Looking for something<br />

unique? We offer a<br />

completely bespoke<br />

service for your temporary<br />

facilities. If you want<br />

something extra special<br />

then we can turn your<br />

ideas into reality.<br />

Commissioned by leading<br />

blue chip companies on<br />

market leading projects.<br />

As one of the UK’s leading<br />

manufacturers of mobile<br />

temporary facilities for<br />

events of all types, we can<br />

offer you a solution that will<br />

meet your requirements.<br />

We are best known for our<br />

luxury re-circulating and<br />

vacuum toilet trailers and<br />

shower facilities. We can<br />

advise you on any build<br />

project you may have.<br />

Stylish, practical, reliable<br />

and durable.<br />

WWW.OPENAIRBUSINESS.COM 27


Glamping Pods | Outdoor Kitchens | Meeting Spaces<br />

Made from aviation grade aluminium, engineered to fly at 30,000<br />

feet and finished to the highest standards to your individual<br />

specification; Aeropods are unique and distinctive<br />

• Made from upcycled<br />

commercial airliner fuselage<br />

• Fully insulated and finished<br />

to the highest specification<br />

• Electricity and water can be<br />

installed<br />

• Options include heated floors<br />

and a wide range of finishes<br />

• Can be made to any length with<br />

a 2m standard depth<br />

• Easily transported<br />

01359 271 876 / 07774 750152<br />

www.dappr-aviation.com<br />

28 WWW.OPENAIRBUSINESS.COM


ACCOMMODATION<br />

CASE STUDY<br />

Gooseberry<br />

Field Campsite<br />

A connection with guests keeps bookings rolling in<br />

Gooseberry Field Campsite is a glamping holiday business based in Pluckley, in the<br />

heart of Kent. It is owned and run by John Mills and Kerstin Wolgast, two ageing, post-punk hippies<br />

who last year managed to finally escape from a hectic lifestyle in the City to a simpler, more relaxed<br />

way of living with chickens, farmland and open fires. John and Kerstin talk to <strong>Open</strong> <strong>Air</strong>.


ACCOMMODATION<br />

What glamping accommodation<br />

do you offer and why did you<br />

choose it?<br />

We offer canvas bell tents. Our initial<br />

idea was to have one of everything<br />

- a bell tent, a yurt, a tipi - but the<br />

market seems to be in bell tents<br />

right now; they have proved to be<br />

the most popular. The benefit of<br />

having a bell tent is that it’s like<br />

being in a beautiful, boutique hotel<br />

room, with loads of space and lovely<br />

decoration. During the day or if<br />

it’s raining they are a good place<br />

to spend time in, not like normal,<br />

cramped, damp tents. We also invite<br />

guests to bring their own bell tents<br />

and pitch up on our camp-site,<br />

something that has proved popular.<br />

Not many sites offer this option; it<br />

seems like we’re filling a niche in the<br />

market. We found that the tipi just<br />

didn’t get many bookings so we’re<br />

using it as a communal space this<br />

year.<br />

Why did you decide to start a<br />

glampsite and when did you first<br />

open?<br />

We have a smallholding providing<br />

organic produce and a healthy<br />

way of life for the family. Running<br />

a campsite merged really well with<br />

our ethos of a natural lifestyle,<br />

rearing rare breed pigs and<br />

chickens, making our own jam,<br />

cider and sausages. The key for<br />

us is that it’s a small site; we only<br />

have six units. We’re not interested<br />

“WE HAVE A<br />

SMALLHOLDING<br />

PROVIDING<br />

ORGANIC<br />

PRODUCE<br />

AND A<br />

HEALTHY WAY<br />

OF LIFE FOR<br />

THE FAMILY”<br />

in making it bigger, creating more<br />

work or more stress for ourselves.<br />

2015 was our first full year.<br />

Throughout all of the first winter we<br />

prepared the site and then opened<br />

in March. We had guests staying in<br />

March, even though it was so cold!<br />

Most brought their own bell tents;<br />

ours started to be booked more in<br />

April.<br />

How would you describe your<br />

‘style’ or unique selling point?<br />

We like to connect with our guests.<br />

We have big bonfires on Saturdays,<br />

offer communal cooking spaces on<br />

the terrace and, even if we are not<br />

actually interacting with the guests,<br />

they can see us working on the<br />

smallholding. We’re starting to get<br />

lots of return custom.<br />

How did you research the<br />

business?<br />

We carried out detailed research<br />

into booking websites, such<br />

as CoolCamping and PitchUp.<br />

Kerstin is experienced in sales and<br />

marketing so she could delve deep<br />

into the website analytics and that<br />

has really paid dividends.<br />

Tell us about your location<br />

and site<br />

We’re near to Ashford International<br />

rail connections and have close<br />

driving links to the M25 and the<br />

M20; London is only about 90<br />

minutes away. Having said that,<br />

when you turn off those roads, we<br />

are very much in the countryside.<br />

We’re close to the coast and<br />

seaside towns such as Whitstable,<br />

Hythe and Folkestone too. We’re<br />

very convenient for those living in<br />

the South East. Gooseberry Field<br />

offers quiet solitude close by, not<br />

an eight hour drive to Scotland<br />

to find peace and quiet. Through<br />

personal experience we were sick<br />

of campsites with cold showers and<br />

dirty toilets. We wanted to build<br />

big, beautiful facilities; a nice place<br />

to be.<br />

What challenges did you face<br />

regarding planning?<br />

We started off sticking to the 28<br />

days permitted development rules.<br />

30 WWW.OPENAIRBUSINESS.COM


ACCOMMODATION<br />

Now, after our first season, and with<br />

the support of council planners,<br />

we’re in the process of becoming<br />

a full time summer campsite. My<br />

advice to other businesses is to<br />

start slowly, to try one thing at a<br />

time, to stay within the planning<br />

boundaries, and to ask advice from<br />

anyone you can. We’ve found that<br />

small business developers and the<br />

council’s advisors and officers are<br />

very easy to work with. Since we are<br />

small and simply adding tents to a<br />

working agricultural smallholding<br />

it’s easier for everyone to handle.<br />

ADDRESS BOOK<br />

How do you publicise yourself?<br />

To a large extent we rely on<br />

Facebook, Twitter and Instagram,<br />

and recommendations from last<br />

summer’s guests have been really<br />

helpful. We are already 20% full for<br />

this summer. Campsite booking<br />

websites take a commission<br />

and we question whether this is<br />

affordable for a site such as ours,<br />

operating on small revenues. If the<br />

booking website is asking for 10-<br />

15% of the cost that’s a large slice<br />

of our profit.<br />

How did you choose your interior<br />

decoration?<br />

Much of it was stuff we had<br />

already; we’ve bought quite a<br />

few rustic items over the years<br />

on our travels to Namibia and<br />

Sweden and we have started using<br />

those for the campsite. Then we<br />

searched the internet for what<br />

was practical and good value. We<br />

wanted each tent to be individual<br />

so that guests could book a certain<br />

style; each of the six are equally<br />

popular. We’ve used nearly every<br />

known bell tent available in the<br />

UK however we are just now<br />

negotiating a sole supplier. We<br />

designed and built the BBQ/pizza<br />

oven using second hand bricks<br />

from a friend. Again, we designed<br />

and built the washroom and WC<br />

facilities.<br />

What challenges have you faced?<br />

To be honest the whole process<br />

has been fun although our first<br />

season was a steep learning<br />

curve. For example, how best to<br />

clean all the tents on handover<br />

days initially proved a headache.<br />

We’ve now tweaked our hours<br />

and management to better<br />

suit what is required and make<br />

everything more efficient. We’re<br />

both experienced in running our<br />

own businesses so this is not our<br />

first set-up and that makes a world<br />

of difference. We don’t have any<br />

fear in creating new products, of<br />

selling or marketing. We knew<br />

what we wanted in terms of<br />

natural environment and convivial<br />

atmosphere. We just got on with it.<br />

Do you enjoy the business and<br />

why?<br />

Yes, very much. It’s a pleasure to<br />

work seasonally. We look forward<br />

to opening in April and then to<br />

closing in October when we can<br />

enjoy free time, a chance to do<br />

some travelling and, of course,<br />

some sales for the business. It’s a<br />

great lifestyle.<br />

What’s your advice to those<br />

entering the industry?<br />

Just go for it! That’s really the best<br />

way. You could talk about it forever<br />

but you’ve just got to go for it.<br />

BELL TENTS<br />

SoulPad - 0800 3899 193<br />

www.soulpad.co.uk<br />

TIPI<br />

Hummingbird Tipis - 07889 288 982<br />

www.hummingbird-tipis.com<br />

WEBSITE<br />

1&1 - www.1and1.co.uk<br />

BOOKINGS<br />

Anytime Booking - 01326 574660<br />

www.anytimebooking.co.uk<br />

ADVERTISING<br />

CoolCamping - www.coolcamping.co.uk<br />

<strong>Air</strong>bnb - www.airbnb.co.uk<br />

INTERIORS<br />

Boutique Camping - 020 3394 2986<br />

www.boutiquecamping.com<br />

Second Nature -<br />

www.secondnatureonline.co.uk<br />

HOT TUB<br />

HotTubSauna - 020 3514 3896<br />

www.hottubsauna.co.uk<br />

FIREPITS<br />

Lloyd & Co Blacksmiths – 07966 728 966<br />

www.lloydblacksmiths.com<br />

HAMPERS<br />

Pluckley Farm Shop -<br />

01233 840400<br />

www.pluckleyfarmshop.co.uk<br />

DETAILS<br />

A: Gooseberry Field, Pluckley, Kent<br />

T: Kerstin Wolgast 07788 237 588<br />

W: www.gooseberryfieldcampsite.com<br />

E: info@gooseberryfieldcampsite.com<br />

WWW.OPENAIRBUSINESS.COM 31


ACCOMMODATION<br />

Your Planning Plan<br />

Richard Goodwin, rural surveyor for the Country Land and <strong>Business</strong> Association’s<br />

(CLA) Midlands region, discusses planning for those seeking to enter the exciting<br />

and potentially rewarding world of glamping<br />

FAR FROM THE holiday experience<br />

of soggy sleeping bags, cramped<br />

tents and communal facilities,<br />

glamping is all about providing<br />

outstanding accommodation –<br />

ranging from shepherds’ huts and<br />

gypsy wagons to opulent yurts and<br />

geodesic domes – in spectacular<br />

locations. Glamping is a great way of<br />

diversifying to yield a good income<br />

from land and can bring relatively<br />

fast returns on investment. So it’s no<br />

surprise that many landowners are<br />

choosing to maximise the potential<br />

of their property by creating sites to<br />

host would-be glampers.<br />

So, you’re considering the<br />

glamping route but where to start?<br />

Your location, and the way in which<br />

it impacts on your potential site,<br />

is as pertinent to the final decision<br />

as the accommodation, facilities<br />

and services you aim to provide.<br />

Access to and from, proximity<br />

to attractions and local shops,<br />

even the opinions of neighbours,<br />

all are vital when evaluating<br />

the suitability of your site. Then<br />

there are the practicalities: the<br />

availability of utilities (water and<br />

sewage, gas, electricity, internet<br />

connectivity); business rates; the<br />

expected occupation and operation<br />

periods; the choice of permanent<br />

or temporary structures; Health &<br />

Safety regulations; and, not least,<br />

whether planning permission is<br />

required.<br />

Where should you be looking for<br />

information regarding the need, or<br />

otherwise, for planning permission?<br />

For starters, a little legwork is<br />

required in investigating the type<br />

and location of existing tourist<br />

accommodation. The discovery<br />

of nearby glamping facilities may<br />

initially quell your aspirations but<br />

will certainly provide precedent<br />

evidence for a planning application.<br />

Your second port of call will be the<br />

Local Plan Policy which sets out the<br />

strategic priorities for development<br />

of an area and gives guidance on<br />

what will and won’t be permitted.<br />

Paramount to planning<br />

permission is National Designation.<br />

Certain areas of countryside can be<br />

‘designated’ which means they have<br />

special status as protected areas<br />

due to their natural and cultural<br />

importance. There are restrictions<br />

on activities and developments<br />

that might affect a designated or<br />

protected area, eg. building new<br />

houses or roads. If protected area<br />

restrictions apply you might need<br />

to do certain things such as: obtain<br />

permission from the local council<br />

and Natural England; carry out an<br />

ecological survey; and, carry out an<br />

Environmental Impact Assessment.<br />

DO YOU NEED PERMISSION?<br />

So, do you need planning<br />

permission? The key issue is to<br />

decide whether a temporary<br />

structure constitutes ‘development’<br />

in which case planning permission<br />

is required. A development can be<br />

either a ‘building or engineering<br />

operation’ or a ‘material change in<br />

the use of land.’ However, in some<br />

cases in which planning permission<br />

is required it is deemed already to<br />

have been granted, under a General<br />

Permitted Development Order. In<br />

these permitted development cases<br />

no application is needed.<br />

What constitutes ‘building and<br />

engineering operations’? Each case<br />

will turn on its individual merits<br />

but courts, in judging whether<br />

something amounts to a ‘building<br />

operation’, have consistently<br />

looked at three main factors:<br />

size; permanence; and, physical<br />

attachment. This approach was<br />

endorsed by the Court of Appeal in<br />

32 WWW.OPENAIRBUSINESS.COM


ACCOMMODATION<br />

a case that concerned the erection<br />

of a large 40x17m marquee within<br />

the grounds of a hotel. The Court<br />

held that the marquee, which was<br />

erected on the lawn “...every year<br />

for a period of eight months was,<br />

due to its ample dimensions, its<br />

permanent rather than fleeting<br />

character and the secure nature<br />

of its anchorage, to be regarded<br />

as a building operation. The<br />

annual removal of the marquee<br />

did not deprive it of the quality of<br />

permanence. Permanence did not<br />

necessarily connote that the state<br />

of affairs was to continue forever or<br />

indefinitely.”<br />

The same tests were applied<br />

in the High Court where it was<br />

held that poly tunnels covering a<br />

total area of 30-40ha, in place for<br />

up to seven months of the year<br />

and attached to the ground with<br />

metal hoops, did involve a building<br />

operation. It seems clear that the<br />

erection of a large marquee, or<br />

any such substantial structure,<br />

for several months of the year is a<br />

building operation and is, therefore,<br />

development requiring planning<br />

permission.<br />

However, a structure which is<br />

smaller, less permanent, and/or<br />

not substantially attached may not<br />

constitute a building operation. It<br />

will depend on the individual facts<br />

of each case. Three months could<br />

be enough to create ‘permanence’<br />

if the structures are very large but a<br />

small- or medium-sized structure, in<br />

place for a few months and held in<br />

place by weight rather than fixings,<br />

may not. Any significant ground<br />

preparation works for a temporary<br />

structure could in themselves<br />

constitute a building or engineering<br />

operation requiring planning<br />

permission.<br />

In addition, development can<br />

consist of a material change in<br />

the use of the land. Even where<br />

a temporary structure is not a<br />

building operation, planning<br />

permission would be needed if its<br />

use amounted to a material change<br />

of use. For example, a marquee for<br />

one or two private parties in the<br />

garden of a house should not be a<br />

change of use because such parties<br />

are incidental to the enjoyment of<br />

houses and their gardens. However,<br />

a marquee regularly hired out<br />

commercially for a number of<br />

parties, or used for retail purposes,<br />

probably would amount to a<br />

material change of use because<br />

these are essentially a business use.<br />

Conversely, a hotel using a marquee<br />

for parties would probably not<br />

involve a material change of use.<br />

YOUR APPLICATION<br />

If you do need planning permission,<br />

when submitting your application<br />

it will help to include details of<br />

the economic benefits, in terms of<br />

income to the area, employment<br />

and potential benefits to other local<br />

businesses.<br />

Planning application fees vary<br />

widely depending on the size of<br />

the proposed operation and the<br />

works required. As an example, to<br />

change the use of a piece of land to<br />

tourism would attract a fee of £385<br />

per 0.1 hectare. Your local planning<br />

authority can provide an accurate<br />

figure, and the Planning Portal has<br />

a full list of fees.<br />

After submission the local<br />

authority will publicise the<br />

planning application to members<br />

of the public and consultees, such<br />

as the local parish council, the<br />

Environment Agency, tourist boards<br />

and any agencies responsible for<br />

designated areas. After receiving<br />

these responses and comments<br />

the authority will then produce a<br />

summary of the application along<br />

with its decision to approve or<br />

refuse it.<br />

JOLLY DAYS GLAMPING, YORK<br />

“ANY<br />

SIGNIFICANT<br />

GROUND<br />

PREPARATION<br />

WORKS FOR A<br />

TEMPORARY<br />

STRUCTURE<br />

COULD IN<br />

THEMSELVES<br />

CONSTITUTE<br />

A ‘BUILDING<br />

OR<br />

ENGINEERING<br />

OPERATION’<br />

REQUIRING<br />

PLANNING<br />

PERMISSION”<br />

WHEN MIGHT PLANNING<br />

PERMISSION NOT BE REQUIRED?<br />

If the land is to be used for a<br />

limited time period and the activity<br />

will have minimal impact upon<br />

the area, it is possible planning<br />

permission and licences would not<br />

be required. Scenarios in such cases<br />

would be: tent pitches for no more<br />

than 28 days of camping within the<br />

year; a single caravan on a piece of<br />

land for no more than two nights,<br />

up to 28 days a year; more than<br />

three caravans on a piece of land<br />

over five acres for no more than<br />

28 days; and, if the site is occupied<br />

and supervised by an exempted<br />

organisation such as the Camping<br />

and Caravanning Club.<br />

WHEN MIGHT A SITE LICENCE BE<br />

REQUIRED?<br />

A caravan site is defined as any land<br />

on which a caravan is stationed for<br />

human habitation together with<br />

land used in association. Subject<br />

to permitted development rights,<br />

a caravan site, therefore, requires<br />

both planning permission and a<br />

site licence before it can operate.<br />

A site licence has to be applied for<br />

separately, following the granting<br />

of planning permission. While<br />

planning permission attaches to the<br />

land, the site licence is held by the<br />

occupier and is non-transferable<br />

without the prior consent of the<br />

local authority. Licence conditions<br />

are likely to cover the following<br />

issues: boundaries; spacing<br />

between caravans; roads, gates<br />

and footpaths; hard standings;<br />

fire fighting appliances; storage of<br />

LPG; electrical installations; water<br />

supply; drainage and sanitation;<br />

refuse disposal; parking; recreation<br />

space; notices, etc.<br />

WHAT IF MY SITE IS IN A<br />

DESIGNATED AREA?<br />

A glamping site may be permitted<br />

in a designated area (Green Belts,<br />

Sites of Special Scientific Interest,<br />

Areas of Outstanding Beauty,<br />

National Parks, etc) in exceptional<br />

circumstances. Proposals in these<br />

areas may require higher standards<br />

of design, layout and landscaping<br />

and preference may be given<br />

to small sites over large sites.<br />

So, pre-application discussions<br />

with the local planning authority<br />

are encouraged to resolve any<br />

potentially contentious issues.<br />

If planning permission or a ›<br />

WWW.OPENAIRBUSINESS.COM 33


ACCOMMODATION<br />

Certificate of Lawfulness for an<br />

Existing Use (CLEU) has been<br />

issued, a site licence must be<br />

issued.<br />

WHAT ARE THE OPTIONS IF MY<br />

SITE IS DESIGNATED A ‘CERTIFIED’<br />

SITE?<br />

If your land is approved by an<br />

exempted organisation it is<br />

possible planning permission and<br />

licences would not be required.<br />

For example, the Camping and<br />

Caravanning Club holds exemptions<br />

from Natural England which allows<br />

it to certify small caravan and<br />

campsites for use by club members.<br />

Once certified you would be able to:<br />

accommodate up to five caravans<br />

or motorhomes and 10 tents at any<br />

one time including glamping pods;<br />

be open all year round if you wish,<br />

or you can specify your opening<br />

months; and, keep all of the site<br />

fees. Certification can be for full<br />

sites (caravans, motorhomes and<br />

tents/pods), caravan only sites and<br />

also tent only sites (also suitable<br />

for sites where access is particularly<br />

poor). However, whether the<br />

member is camping in a tent,<br />

caravan, motor caravan or trailer<br />

tent, they may only camp on your<br />

site for a maximum of 28 days at a<br />

time.<br />

If you are not next door to<br />

a licensed site, there’s a good<br />

chance you would qualify. You will<br />

need at least half an acre of fairly<br />

level land and safe access and<br />

egress from the site. A certified<br />

site officer will assess this for you<br />

but the assessment is based on<br />

approximately 100m of clear view<br />

in either direction. It doesn’t matter<br />

if you have a narrow or single<br />

track lane either, provided there is<br />

good visibility and enough passing<br />

places. The facilities you will need<br />

to provide before a certificate is<br />

issued are: a drinking water tap; a<br />

rinsing water tap (for swilling out<br />

toilet cassettes); dry waste disposal<br />

(something as simple as a bin that<br />

can be emptied regularly); and, a<br />

chemical disposal point.<br />

WHAT IS THE CERTIFICATE OF<br />

LAWFULNESS OF EXISTING USE<br />

OR DEVELOPMENT (CLEUD)?<br />

If you have already erected<br />

temporary structures without<br />

planning permission you can seek a<br />

CLEUD under s191 of the 1990 Act.<br />

After four years (for ‘operational<br />

development’) and 10 years (for<br />

‘material changes of use’) a CLEUD<br />

must be granted automatically,<br />

even if the activity was not legal.<br />

In some cases this may be a better<br />

starting point than a planning<br />

application, which the LPA of<br />

course has discretion to refuse. The<br />

application of this rule to temporary<br />

structures can be uncertain but<br />

the CLA is aware of cases in which<br />

CLEUDs have confirmed the<br />

legitimacy of temporary structures<br />

and uses over a wide area of land.<br />

USEFUL CONTACTS<br />

THE COUNTRY LAND AND BUSINESS<br />

ASSOCIATION (CLA)<br />

www.cla.org.uk<br />

CAMPING AND CARAVANNING CLUB<br />

www.campingandcaravanningclub.co.uk<br />

PLANNING LAW<br />

1. Town and Country Planning<br />

Act 1990: this contains the<br />

legal provisions for planning<br />

as a whole including the use<br />

and changes of use of land and<br />

buildings. www.legislation.gov.<br />

uk/ukpga/1990/8/contents<br />

2. The Caravans and Control<br />

of Development Act 1960: this<br />

sets out the requirements for<br />

the system of licensing caravan<br />

sites by local authorities (on<br />

which some of the planning<br />

requirements are based). www.<br />

legislation.gov.uk/ukpga/<br />

Eliz2/8-9/62/contents<br />

3. The Caravans Sites Act 1968:<br />

this Act amended the definition<br />

of caravan contained in the<br />

1960 Act. www.legislation.gov.<br />

uk/ukpga/1968/52/contents<br />

4. Town and Country<br />

Planning (General Permitted<br />

Development) (England) Order<br />

2015 (GPDO 2015): Part 5<br />

Caravan sites and recreational<br />

campsites. www.legislation.<br />

gov.uk/uksi/2015/596/<br />

contents/made<br />

It is important to note that the<br />

local planning authority can take<br />

enforcement action if there is a<br />

breach in planning law. In such cases<br />

it is possible to apply for retrospective<br />

planning permission and, if this is<br />

denied, appeals may be made to the<br />

planning inspectorate.<br />

A well constructed, accurate<br />

planning application will make the<br />

whole process easier, and I would<br />

strongly recommend taking advice<br />

before submitting your application.<br />

As well as talking it through with a<br />

membership organisation such as<br />

the CLA, you will find most planning<br />

officers happy to advise you on the<br />

best way to proceed before you<br />

commit time and money on your<br />

application.<br />

ABOUT THE AUTHOR<br />

A qualified chartered<br />

surveyor with<br />

considerable<br />

experience of<br />

diversification in<br />

rural areas, Richard<br />

Goodwin MRICS<br />

advises CLA members<br />

on all aspects of<br />

land management.<br />

A farmer’s son, he<br />

graduated from<br />

Harper Adams<br />

University with a<br />

degree in Rural<br />

Enterprise and Land<br />

Management before<br />

qualifying as a<br />

Member of the Royal<br />

Institution of Chartered<br />

Surveyors.<br />

ABOUT THE CLA<br />

An independent and<br />

authoritative source<br />

of advice for owners of<br />

agricultural and rural<br />

land, no matter how<br />

much or how little,<br />

The Country Land and<br />

<strong>Business</strong> Association<br />

(CLA) brings a century<br />

of experience to<br />

members considering<br />

diversifying their core<br />

business to benefit<br />

from new market<br />

opportunities such<br />

as glamping. The<br />

CLA is best placed to<br />

advise on planning<br />

law as well as guiding<br />

members through<br />

the maze of current<br />

funding opportunities.<br />

www.cla.org.uk<br />

PROTECTED AREAS<br />

www.gov.uk/check-your-business-protected-area<br />

LAWFUL DEVELOPMENT<br />

www.planningportal.gov.uk/permission/next/<br />

lawfuldevelopmentcertificate<br />

34 WWW.OPENAIRBUSINESS.COM


PERMITTED DEVELOPMENT<br />

NEWAND AMENDED<br />

PROVISIONS FOR <strong>2016</strong><br />

Thelatest tranche of newprovisions and amendments to the Town and Country(General Permitted<br />

Development (England) Order 2015 (GPDO) increases the scope of permitted development further with the<br />

following nowinplace:-<br />

CLASS O–OFFICES TO DWELLING HOUSES<br />

(amended to allowdevelopmentonorbefore30<strong>May</strong> 2019.)<br />

CLASS P–STORAGE OR DISTRIBUTION CENTRE TO DWELLING HOUSES<br />

CLASS PA –LIGHT INDUSTRIAL USE TO DWELLING HOUSES (newprovision).<br />

CLASS Q–AGRICULTURAL BUILDINGS TO DWELLING HOUSES<br />

CLASS R–AGRICULTURAL BUILDINGS TO FLEXIBLE COMMERCIAL USE<br />

All of the above provisions aresubjecttovarious restrictions and prior approval of the Local Planning Authority.<br />

Acorus can undertakeanassessment of your building/s,identify possible uses and their suitabilityfor<br />

conversion and howtoachieve this development through the planning system.<br />

BEFORE<br />

AFTER


ACCOMMODATION<br />

THE DANDELION HIDEAWAY: WWW.THEDANDELIONHIDEAWAY.CO.UK<br />

Stamp of<br />

The new Glamping Scheme from VisitEngland is the<br />

first independent accreditation of Glamping industry<br />

standards in the UK<br />

KNEPP WILDLAND SAFARIS: WWW.KNEPPSAFARIS.CO.UK


ACCOMMODATION<br />

CLASSIC COTTAGES: WWW.CLASSIC.CO.UK<br />

AS ENGLAND’S NATIONAL tourist<br />

board, VisitEngland provides<br />

accreditation for over 25,000<br />

businesses, including 24,000<br />

accommodation providers, in the<br />

leisure and tourism industries.<br />

Assessors visit premises,<br />

sometimes staying overnight,<br />

and grade them against a set of<br />

standards drawn up to represent<br />

best practice in all aspects of guest<br />

experience.<br />

VisitEngland has a vital role<br />

in improving quality standards<br />

in UK tourism. Through its<br />

accreditation schemes it aims<br />

to drive up standards and help<br />

operators develop their product<br />

in line with what visitors want<br />

by benchmarking (eg. what<br />

is luxury?) and celebrating<br />

excellence by awarding accolades<br />

to outstanding businesses. The<br />

assessors also give advice on<br />

legislation, and a range of business<br />

support including how to improve<br />

and respond to online customer<br />

reviews.<br />

VisitEngland set up an<br />

Alternative Accommodation<br />

scheme over six years ago. At this<br />

time the glamping sector was less<br />

well defined and a refresh of this<br />

scheme was needed to reflect the<br />

massive changes in the industry<br />

and the high standards being<br />

achieved by many operators. As<br />

a consequence the criteria for<br />

their assessment changed. So in<br />

2015 the scheme was looked at<br />

again and amended to reflect the<br />

changes in a rapidly expanding<br />

market. Scoring was introduced,<br />

with an overall score of 60%<br />

required to be awarded the<br />

accreditation and although no<br />

stars are awarded, those operating<br />

at the ‘top end’ can aspire to the<br />

new VisitEngland Gold Award.<br />

The new Glamping Scheme<br />

was launched in March <strong>2016</strong> and<br />

a comprehensive Standards Book<br />

has been produced, which sets out<br />

the criteria for accreditation.<br />

DEFINING GLAMPING<br />

Glamping can be many things,<br />

and as such expectations from<br />

accommodation can vary<br />

enormously from one visitor to<br />

another. One person’s ‘vintage,<br />

upcycled, quirky romance’ is<br />

another person’s ‘roughing it<br />

without any mod cons.’ Some<br />

visitors will expect electric points<br />

and heated toilet facilities,<br />

whereas another might be<br />

disappointed if they aren’t<br />

totally ‘back to nature’ using a<br />

composting toilet in the middle<br />

of the woods. In an industry<br />

with such scope, the Glamping<br />

Scheme asks providers to look<br />

at everything, starting with their<br />

online marketing to ensure the<br />

description of the site and the<br />

accommodation do not mislead or<br />

over-promise.<br />

Assessors will look at websites<br />

to ascertain if the information<br />

given is clear and accurately<br />

reflects the experience on offer.<br />

They will also check that guests<br />

are fully informed of everything<br />

that could impact on their stay. For<br />

instance, are the logs for heating<br />

“THE NEW<br />

GLAMPING<br />

SCHEME WAS<br />

LAUNCHED IN<br />

MARCH <strong>2016</strong><br />

AND NOW<br />

INCLUDES<br />

CRITERIA<br />

THAT<br />

GLAMPSITES<br />

ARE GRADED<br />

AGAINST”<br />

and cooking provided free? If not,<br />

how much will they cost? Will it be<br />

cold at night? Will guests need to<br />

bring wellies if it rains? Is the toilet<br />

far from the accommodation?<br />

What if they need to get up in the<br />

night? Is the nearest shop/pub<br />

within walking distance?<br />

These sit alongside the more<br />

standard requirements in terms<br />

of key considerations of health<br />

and safety issues, public liability<br />

insurance, cancellation policies,<br />

etc.<br />

WHAT DOES AN<br />

ASSESSMENT INVOLVE?<br />

To become accredited under the<br />

Glamping Scheme, providers<br />

are visited once a year by a<br />

professional assessor from Quality<br />

In Tourism. They start by reviewing<br />

online marketing material for<br />

the businesses and will then<br />

either pre-book or make an<br />

unannounced day visit.<br />

THE DANDELION HIDEAWAY: WWW.THEDANDELIONHIDEAWAY.CO.UK<br />

WWW.OPENAIRBUSINESS.COM 37


ACCOMMODATION<br />

KNEPP WILDLAND SAFARIS: WWW.KNEPPSAFARIS.CO.UK<br />

They will conduct the<br />

assessment by scoring all key<br />

areas against a set of criteria<br />

including washing facilities.<br />

They will present a copy of the<br />

Pink Book, a VisitEngland advice<br />

guide on things like cancellation<br />

policies etc, and provide a<br />

written report after the visit<br />

with the score, summary and<br />

verbal feedback. Assessors will<br />

look carefully at a glampsite’s<br />

location, its accommodation and<br />

the standard of customer service.<br />

The assessment is objective and<br />

will take into account unique<br />

aspects of the business and<br />

score it in this context. The aim<br />

of the assessment is to provide<br />

feedback, share best practice and<br />

raise standards without taking<br />

away any of the character, style<br />

or uniqueness of the business.<br />

If the site achieves a score<br />

of over 60% then VisitEngland<br />

accreditation will be awarded.<br />

There is also an opportunity for<br />

a Gold Standard accolade for<br />

sites offering top quality facilities<br />

and experiences. The assessor<br />

will also provide a full debrief<br />

and accompanied walk-round if<br />

requested.<br />

ABOUT THE AUTHOR<br />

Pam Foden is the<br />

Head of Industry<br />

Development for Visit<br />

England, England’s<br />

national tourist board.<br />

Accommodation<br />

is accredited for<br />

Visit England by<br />

an independent<br />

assessment service,<br />

Quality In Tourism.<br />

Please visit www.<br />

qualityintourism.<br />

com or call 0845 300<br />

6996 for a free guide<br />

on the Glamping<br />

Scheme, and hints and<br />

tips to help you get<br />

accredited.<br />

WHY JOIN<br />

VISITENGLAND?<br />

› Market your business using<br />

the VisitEngland marque<br />

› Tell your customers that<br />

you have been checked by<br />

a national tourist board<br />

› Work towards a Gold<br />

Award accolade<br />

› Benefit from hints and tips<br />

from assessors<br />

› Make use of advice on<br />

legislation and marketing<br />

trends<br />

During the assessment<br />

visit, an assessor will<br />

make quality judgements<br />

across all aspects of the<br />

customer-facing business<br />

and will award a score<br />

from 0-5 for each element.<br />

0 = unacceptable<br />

1 = poor<br />

2 = disappointing<br />

3 = good<br />

4 = very good<br />

5 = excellent<br />

Marks awarded (out of 5)<br />

INFORMATION & ARRIVAL<br />

Pre-arrival information 4<br />

Arrival information 4<br />

Extra touches on arrival 5<br />

EXTERIOR<br />

Exterior look and condition of the unit 4<br />

Grounds and setting 5<br />

BEDS<br />

Quality and condition of beds 4<br />

Quality and condition of bedding<br />

and bed linen if provided 4<br />

BATHROOMS<br />

Quality and condition of shower room/ bathrooms 4<br />

Quality and condition of WCs - if separate 3<br />

KITCHEN<br />

Quality and condition of all cooking equipment 4<br />

Quality and condition of all crockery, cutlery, glassware 4<br />

LIVING SPACE<br />

Quality comfort and ease of use 5<br />

LIGHTING & HEATING<br />

All interior and exterior areas 4<br />

HOUSEKEEPING & CLEANLINESS<br />

Grounds & gardens 5<br />

General accommodation 5<br />

Shower room/bathrooms 5<br />

Toilets (if separate) 4<br />

Kitchen/cooking areas 5<br />

TOTAL SCORE 78/90<br />

% SCORE 87%<br />

PASS YES/NO Yes<br />

GOLD AWARD YES/NO Yes<br />

At the end of the visit the assessor can<br />

calculate a percentage score for the site and for any individual<br />

accommodation that might be eligible for an award. In order to<br />

achieve a VisitEngland Accreditation, the overall percentage score<br />

has to reach 60% or above. To be eligible for a Gold Award the<br />

percentage score needs to be a minimum of 80%.<br />

38 WWW.OPENAIRBUSINESS.COM


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WWW.OPENAIRMAG.COM 39


ACCOMMODATION<br />

SPECIAL FEATURE: TENTS<br />

Under<br />

Canvas<br />

A breakdown of canvas glamping options with Tim Rees of Quality<br />

Unearthed, an agency specialising in quirky holiday accommodation<br />

PHOTOS SUPPLIED BY QUALITY UNEARTHED UNLESS SPECIFIED OTHERWISE<br />

GLAMPING IS A somewhat curious term<br />

derived from ‘glamorous’ and ‘camping’<br />

and doesn’t really do justice to this<br />

popular leisure activity. Glamping is about<br />

facilitating time spent within nature’s stimuli<br />

while in sheltered comfort, which often<br />

comes in the form of unusual construction.<br />

There’s certainly a distinct difference<br />

between one’s awareness of the weather<br />

while sitting in a canvas structure compared<br />

to a more traditional brick built building.<br />

Listening to rain pitter-patter on the roof,<br />

as a log burner roars away, is a fantastic<br />

sensation.<br />

In the last two to three years there’s been<br />

increased interest in setting up glamping<br />

sites. Higher demand for offbeat locations<br />

has gone hand in hand with an increased<br />

provision of unconventional structures.<br />

Interestingly, as more have entered the<br />

glamping market, we’re seeing a growing<br />

polarisation in standards. Increasing<br />

numbers of sites are appealing to the mass<br />

market by placing multiple, relatively cheap<br />

glamping units within a small space. Equally,<br />

increasing numbers of sites are working<br />

towards top end, five star luxury with high<br />

levels of privacy and servicing, and a price<br />

tag to match.<br />

One key change is the way guests look for<br />

glamping holidays. Five years ago Google<br />

search phrases tended to be very short–tail<br />

or generic such as ‘glamping UK’, ‘yurts<br />

UK’, ‘tipi holidays England’ or ‘tree house<br />

holidays’. Notice how the searcher is not<br />

driven by the location but rather the abode<br />

type itself. Now we are seeing more specific<br />

phrases such as ‘yurts in Devon’, ‘tree houses<br />

near London’, ‘glamping on Gower’ and<br />

‘safari tents New Forest’: the searcher’s<br />

confidence in finding something more<br />

specific has grown. This means operators<br />

are no longer able to rely on a cool structure<br />

in the middle of nowhere. If your location<br />

isn’t already a place people want to travel<br />

to you’ll have to work that much harder to<br />

entice them with an even cooler place to<br />

stay.<br />

In this article I’m taking a look at some<br />

of the more obvious canvas glamping<br />

options, with a few wild cards thrown in.<br />

Note that although glampsites are now<br />

also making use of more permanent pod or<br />

lodge type structures, canvas structures are<br />

not to be written off. They are an excellent,<br />

affordable way for landowners to enter the<br />

luxury, outdoor accommodation industry.<br />

Your choice of the following will depend<br />

on location, budget and inspiration. The<br />

key aspects I will consider today are the<br />

price, maintenance and infrastructure<br />

requirements, seasonality and what to look<br />

for from a good supplier.<br />

GOOSEBERRY FIELDS CAMPSITE<br />

40 WWW.OPENAIRBUSINESS.COM


ACCOMMODATION<br />

BELL TENTS<br />

You’re more than likely to have seen bell tents<br />

at festivals. These are very simple structures<br />

consisting of a canvas (shaped loosely like<br />

a tipi) and a central pole. Guy ropes pull<br />

the canvas out from the centre creating<br />

a moderate living space. The height is<br />

established by the central pole. Sizes<br />

are given as the diameter of the tent and<br />

range from about 3-6m. In my opinion<br />

bell tents are a short-term addition to other<br />

existing structures as they tend only to be<br />

suitable for the summer months.<br />

Seasonality: Late Spring to early Autumn<br />

Maintenance: Cleaned and dry stored when not<br />

in use<br />

Price: £400-£900 for a 5m bell tent<br />

What to look for: Quality of canvas, canvas<br />

treatment (anti-mould, water repellent, UV stable,<br />

etc), a sewn in ground sheet with quality stitching,<br />

good zip quality and air vents (these tents can get<br />

hot on a summer’s morning)<br />

PHOTOS BY GOOSEBERRY FIELDS CAMPSITE<br />

TIPIS<br />

Some might argue<br />

that tipis, with<br />

their striking profile,<br />

kicked off the glamping<br />

holiday movement some<br />

20 years ago. Traditionally<br />

placed on the earth, I would<br />

suggest they be placed on a platform due to the UK<br />

weather. Preventing water from entering can be an issue<br />

and tipis should be sited away from areas susceptible to<br />

high winds. They vary in design more than may first meet<br />

the eye and erecting them requires some familiarity.<br />

Seasonality: Late Spring to early Autumn<br />

Maintenance: Dry winter storage space will be required<br />

Price: £1,300-£2,000 for a good quality 14ft tipi<br />

What to look for: Canvas quality and surface treatment,<br />

wood quality, quality of zips (or the traditional toggles),<br />

advice on their erection<br />

PHOTOS BY GOOSEBERRY FIELDS CAMPSITE<br />

YURTS<br />

Most commonly associated<br />

with Mongolia, where they are<br />

known as ‘Gers’, yurts were<br />

also used all the way across<br />

to Eastern Europe. Yurts are<br />

more stable than tipis, with<br />

greater usable cubic space<br />

(based on the same footprint).<br />

Step into a yurt and you can<br />

stand up almost straight<br />

away; the same cannot be said for a tipi. A platform is essential on which<br />

to sit a yurt. Be mindful of how the water runs off the canvas and off the<br />

platform. It is helpful to build a raised floor inside the diameter of the yurt<br />

(and most canvas structures) so that if water does run in it doesn’t affect<br />

the space where guests walk.<br />

Seasonality: With insulation a yurt can be four season, however<br />

keeping them dry when no one is occupying them makes this difficult.<br />

Realistically these are three season<br />

Maintenance: Dry winter storage space will be required. Some yurts have<br />

a sacrificial outer cover that needs replacing each year<br />

Price: £3,000-£7,500 for a 5m diameter yurt<br />

What to look for: Canvas quality, wood quality and how much wood is<br />

used in the latticing of the khana (walls). Consider the height of the walls<br />

and windows


ACCOMMODATION<br />

SAFARI TENTS<br />

Where we were seeing a surge of yurts being<br />

erected four years ago now it is the safari tent<br />

that is on trend. Safari tents have much more<br />

space than other canvas structures and are<br />

commonly divided into living and bedroom<br />

spaces, often with bathroom facilities within the<br />

footprint making them particularly appealing to<br />

families and groups. These should be sited on a<br />

platform, ideally away from windy areas although<br />

the guy ropes on safari tents are pretty strong<br />

making them surprisingly sturdy structures.<br />

Seasonality: These can be left erected year<br />

round if occupied<br />

Maintenance: It is advisable to lower and store<br />

safari tents for the winter if they are not inhabited<br />

Price: £4,000-£8,000 for a 5x7m safari tent<br />

What to look for: Canvas quality, reinforced<br />

straps and twin layers (ie, a roof canvas and<br />

a separate internal canvas structure to give<br />

additional sound proofing and insulation)<br />

GEODOMES<br />

The less common<br />

of the canvastype<br />

structures,<br />

geodomes are<br />

usually made of<br />

PVC (with opaque<br />

and translucent<br />

panels) or canvas.<br />

Pioneered by<br />

Buckminster Fuller,<br />

they have a space age<br />

appearance and receive mixed<br />

reactions. They offer huge internal<br />

space for their footprint which is<br />

directly related to their height. You can<br />

make use of this by adding a second<br />

mezzanine floor although be aware<br />

of how the structure stands out in<br />

the landscape. Geodomes should be<br />

positioned on a raised platform.<br />

Seasonality: Like a yurt these<br />

can be four season if kept dry<br />

in winter although are more<br />

likely to be three season<br />

Maintenance: Geodomes<br />

often come with a type of<br />

plastic cover to help with<br />

longevity although canvas<br />

covers are also common,<br />

particularly with smaller domes<br />

Price: £2,500-£7,000 for a 5-6m<br />

geodome<br />

What to look for: Canvas/PVC<br />

quality (particularly at the seams).<br />

Check what material is used for the<br />

supporting structure (wood/plastic/<br />

metal) and how well it is joined<br />

together (rudimentary nuts and bolts<br />

on flattened poles versus engineered<br />

attachments)<br />

PHOTOS BY THE DOME GARDEN<br />

My advice would be to choose a<br />

structure, or variety of structures, that<br />

suit the length of the season you’re<br />

aiming to offer at your glampsite.<br />

This is by no means an exhaustive<br />

list, and of course there are other<br />

non-canvas structures you could<br />

consider including shepherds huts,<br />

pods, tree houses, buses, aeroplanes/<br />

helicopters, dry docked boats,<br />

shipping containers, and many more!<br />

If you want to welcome guests all<br />

year round it is possible with canvas<br />

structures so long as they are well<br />

positioned, insulated and safely<br />

heated (a whole other subject) for<br />

the duration. For shorter season<br />

structures there is the matter of<br />

disassembly and storage to be<br />

considered but this is offset by<br />

significantly lower cost when<br />

compared to more permanent pod<br />

or lodge type structures. There is also<br />

the charm factor that goes along with<br />

a canvas glamping experience. The<br />

fun really comes when you start to<br />

consider interior treatments: this is<br />

where you can really add to a visitor’s<br />

experience and differentiate yourself<br />

from the crowd.<br />

In conclusion my advice would be<br />

to be creative; the more attention<br />

to detail you put in the more of an<br />

inspiring experience your guests will<br />

receive. It is also very important to<br />

consider how many units you can<br />

manage – changing 20 beds two or<br />

three times a week is a lot of work and<br />

your costs will increase the more help<br />

you need. Whatever you decide, enjoy<br />

the process and give me a shout if you<br />

need any help!<br />

ABOUT THE AUTHOR<br />

Tim Rees is the managing director of Quality Unearthed, a specialist agency promoting some of the best alternative holiday<br />

abodes in the UK. Having spent a number of years living in unusual places and working on off-grid homes, Tim spotted an increase<br />

in demand for holidays offering a more grounded, back to nature experience. He started Quality Unearthed in 2010 and can<br />

personally recommend each holiday represented for its accommodation, location and overall experience. 01348 830922 /<br />

www.qualityunearthed.co.uk<br />

42 WWW.OPENAIRBUSINESS.COM


ACCOMMODATION<br />

Providing luxury bell tents perfect for:<br />

info@boutiquecamping.com<br />

+44(0)203 394 2986<br />

boutiquecamping.com<br />

• Camping<br />

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• Festivals<br />

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LUSHNA Villa <strong>Air</strong><br />

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wooden frame with waterproof canvas<br />

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WWW.OPENAIRBUSINESS.COM 43


ACCOMMODATION | PRODUCT FOCUS<br />

Tented Structures<br />

Some of the best solutions for glamping under canvas<br />

CRUA GREAT LOJ<br />

Crua Outdoors<br />

+353 (0)87 9115 092<br />

www.cruaoutdoors.com<br />

The Crua Great Loj is a<br />

one of a kind, lodge-style<br />

tent that ensures comfort<br />

and durability, no matter<br />

the setting or conditions<br />

outside. Within the Thermo<br />

Tent product line, it features<br />

both thermal and acoustic<br />

insulation. More than just<br />

a tent, it’s roomy enough<br />

for a dinner party and bunk<br />

beds, but tough enough<br />

to withstand the harshest<br />

of elements, all the while<br />

allowing guests to get a<br />

quieter night’s sleep. Our<br />

safari cabins are custom made<br />

so they can be manufactured<br />

to your preference and to<br />

accommodate any number<br />

of guests. The Great Loj is the<br />

essence of what glamping<br />

should be.<br />

SANDSTONE BELL TENT<br />

Boutique Camping<br />

020 3394 2986<br />

www.boutiquecamping.com<br />

Available with single door,<br />

double door or quad<br />

door, this luxury bell tent<br />

with heavy duty zipped<br />

in ground sheet (540g per<br />

sqm) has a new secondary<br />

mosquito door, with thicker<br />

guy ropes and extra strong<br />

pegs. It also features 285g<br />

per sqm 100% natural<br />

cotton canvas which is<br />

mould, rot and water<br />

repellent, and treated for<br />

UV colour fastness. Our<br />

exclusive Bell Tents provide<br />

you with prominent luxury<br />

and comfort. Available in<br />

an array of colours and<br />

patterns, our tents also<br />

come with four zipped<br />

windows and air vents<br />

at the top to allow more<br />

airflow.<br />

SAFARI TENT LEASE<br />

Glamping Solutions<br />

01234 862125<br />

www.glampingsolutions.co.uk<br />

We offer financing from an<br />

approved manufacturer of<br />

Safari tents and wooden<br />

lodges. You can start your<br />

glamping business from as<br />

little as £82 / week. Safari<br />

tents are available in 4 or 6<br />

person capacity and feature<br />

steel frame construction,<br />

540gsm polyester, fire<br />

retardant, anti-fungal<br />

sides, a 700gsm polyester/<br />

PVC roof and 450gsm clear<br />

PVC windows. The package<br />

includes everything needed<br />

to start earning including<br />

indoor furniture, stove,<br />

boiler, toilet and sink,<br />

mattresses, first inventory<br />

and wooden floor and<br />

terrace. Electrical supply<br />

points can be added at<br />

extra cost. £16,750 plus<br />

installation (approx. £1,500) -<br />

£82 / week over five years.<br />

AUTHENTIC YURTS<br />

The Authentic Mongolian<br />

Yurt Company<br />

07785 246641<br />

www.mongolianyurts.co.uk<br />

Long established family<br />

yurt importing business;<br />

we have been working<br />

with the same Mongolian<br />

supplier for 10 years and<br />

ran our own yurt glamping<br />

site in Wales for 9 years.<br />

We pride ourselves on<br />

honest, no pressure<br />

advice - even the BBC<br />

chose us for technical<br />

advice on The Archers yurt<br />

retreat storyline! Grab a<br />

bargain… We are moving<br />

warehouses and have a<br />

6m/19’ diameter yurt with<br />

green woodwork available<br />

for £5,000 (normal price<br />

£5,772). Fully insulated<br />

with 100% wool felt. We<br />

also stock lots of spare<br />

parts - roof poles, walls,<br />

doors and covers in a<br />

variety of colours.<br />

44 WWW.OPENAIRBUSINESS.COM


ACCOMMODATION | PRODUCT FOCUS<br />

OUTDOOR HABITAT<br />

Tipi Guru<br />

07889 288982<br />

www.tipi.guru<br />

After a decade of being<br />

dedicated solely to the<br />

manufacture and supply<br />

of authentic tipis, you’ll<br />

probably have seen one<br />

of our tipis somewhere; a<br />

festival, film, magazine or TV,<br />

and you would be correct in<br />

thinking that we must have<br />

our craft perfected by now.<br />

We are uncompromising in<br />

our use of quality materials,<br />

the attention to detail,<br />

care and honour with<br />

which we contribute to the<br />

continuation of the tipi’s<br />

long history. Give us a call for<br />

sales or private / commercial<br />

event hire (luxury furnished<br />

and unfurnished). We are<br />

installation specialists and<br />

offer free consultation and<br />

advice.<br />

SHIKAR TENT<br />

Bond Fabrications<br />

01453 767171<br />

www.bondfabrications.co.uk<br />

We are often asked to<br />

create something special<br />

or unique and offer a range<br />

of safari lodges and tents<br />

as well as the beautiful<br />

boutique-style Shikar tent.<br />

Based on a traditional<br />

Indian design, it is perfect<br />

for the glamping market<br />

and provides comfortable<br />

holiday accommodation<br />

for up to 4 / 5. If you have<br />

something specific in<br />

mind or would just like<br />

to have tents made in a<br />

different colour then do<br />

chat with us. Embarking<br />

on a glamping business<br />

is an exciting and often<br />

challenging time and we<br />

take great pleasure in<br />

supporting our clients<br />

through that journey.<br />

Use code<br />

OPEN AIR at checkout<br />

for free shipping in <strong>May</strong><br />

FEMININE CURVES<br />

Lotus Belle<br />

0117 971 0483<br />

www.lotusbelle.co.uk<br />

No accommodation<br />

better embodies the term<br />

‘Glamping’ than the Lotus<br />

Belle. It’s ‘glamorous<br />

camping’ so that’s staying<br />

in a tent, right? With its<br />

elegant simplicity and<br />

feminine curves the Lotus<br />

Belle is hard to resist, but<br />

it’s much more than just<br />

a good looking tent. It’s<br />

remarkably easy to pitch;<br />

a one person job that<br />

takes barely 20 minutes.<br />

Once pitched, the 5m<br />

model has an astonishing<br />

18sqm of standing space<br />

inside. The clever design<br />

boasts all the portability<br />

and usability of a standard<br />

bell tent while affording<br />

the roomy luxuriousness<br />

of a yurt at a price point<br />

that really turns your<br />

head.<br />

VILLA AIR<br />

Lushna Glamping<br />

+386 30 440 330<br />

www.glamping-lushna.com<br />

A bright and airy bedroom<br />

in nature. Lushna Villa<br />

<strong>Air</strong> is a unique structure<br />

with a fresh and modern<br />

design. This wooden tent<br />

offers all the comforts<br />

missing from traditional<br />

tents and features a king<br />

size bed (or two singles),<br />

lighting, AC/DC plugs and<br />

a mosquito net. Ideal for<br />

summer destinations, it<br />

is easy to set up without<br />

prebuilt foundations,<br />

minimising damage to<br />

the environment and<br />

disruptions, even during<br />

the high season. Units<br />

can be delivered fully<br />

equipped with furniture,<br />

lighting, mattresses,<br />

bedding even house<br />

numbers or names,<br />

meaning they can be put<br />

straight into operation.<br />

WWW.OPENAIRBUSINESS.COM 45


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We own and operate over 350 attractions, creating quality and bespoke events that you will love. As we own all our attractions<br />

we can save you money, time, paperwork and stress.<br />

There is no need to contract multiple suppliers for your event as we can supply everything you need in one place!<br />

Apart from saving you money this means you can be sure of the highest quality event without the worry that one or more<br />

suppliers will let you down! Enjoy your event and let us do all the hard work for you.<br />

Our experienced and dedicated event managers will guide you through the planning process and be on hand to make your<br />

event run as smoothly as possible.<br />

WWW.SIMPLYTHEBESTEVENTS.CO.UK 0800 019 3908 SALES@SIMPLYTHEBESTEVENTS.CO.UK<br />

46 WWW.OPENAIRBUSINESS.COM


EVENTS<br />

CASE STUDY<br />

The Goodlife<br />

Experience<br />

A family friendly festival with originality at its core<br />

The Good Life Experience takes place at Hawarden Estate, Flintshire, North East<br />

Wales, from 16-18 September. This is an event with therapeutic qualities - good food, a focus on wellbeing<br />

and the gifts of the outdoors. You can expect a low impact and sustainably responsible event, with<br />

locally sourced entertainment, foods and artisan beers. Co-founder Charlie Gladstone talks to <strong>Open</strong> <strong>Air</strong>.<br />

Describe your event<br />

Our aim for The Good Life<br />

Experience is to create a feel-good<br />

festival with a difference. It draws<br />

the best of literature festivals,<br />

music festivals and food festivals<br />

into one outside event: it’s all<br />

about passion and discovery. We<br />

wanted to include a strong aspect<br />

of craft, by which we mean not<br />

hippy, woolly jumper crafts but<br />

exciting, charismatic, modern<br />

people making things. This year<br />

we have 40 makers: blacksmiths,<br />

potters, boat builders, weavers,<br />

mosaic makers, printers, axe<br />

specialists and more. We’re<br />

combining contemporary and<br />

heritage, hoping visitors engage,<br />

in a modern way, with objects that<br />

have been around for thousands of<br />

“WE WANTED<br />

OUR FESTIVAL<br />

TO BE AN<br />

EXPERIENCE,<br />

NOT JUST<br />

SOMETHING<br />

TO LOOK AT...”<br />

years. All of our makers run handson<br />

activities. We want to give<br />

visitors the chance to invest some<br />

time and effort to make something.<br />

Almost all of these activities are<br />

included in the ticket price, but if<br />

people are taking away something<br />

substantial like a canoe paddle<br />

there may be a charge. This part<br />

of the festival has been the most<br />

startling aspect of our success.<br />

How many people do you<br />

attract?<br />

There are four founders and we are<br />

about to enter our third year. In<br />

the first year we had 1,800 guests,<br />

4,500 the next year and we are<br />

optimistic about growing further<br />

this year and making the whole<br />

thing more financially viable.<br />

What is The Goodlife Experience’s<br />

history and when/how was it<br />

conceived?<br />

In a post-2008 world, when<br />

everything came crashing down, we<br />

all felt the need to enrich our lives in<br />

ways other than working, shopping<br />

and staring at our phones. That<br />

would mean more family time and<br />

more engagement with our hands,<br />

food, music and books. We wanted<br />

our festival to be an experience, not<br />

just something to look at; a festival<br />

of original ideas and activities, not<br />

a mimic of any other event held<br />

in the UK. The founders have a<br />

robust knowledge of the areas and<br />

aspects to include. For example,<br />

Cerys Matthews (leader singer of<br />

alternative rock band Catatonia) is<br />

hugely helpful on the music side.<br />

WWW.OPENAIRBUSINESS.COM 47


EVENTS<br />

My wife and I had lived in the<br />

Highlands for 20 years. We loved<br />

the wild and remoteness for our<br />

children to grow up in. The whole<br />

family was keen on excitement,<br />

danger and the outdoors. That<br />

echoes in our festival where we<br />

try to create a family friendly<br />

environment. It’s a place where the<br />

children are allowed to run a bit<br />

wild – an accidental philosophy of<br />

the festival! They can climb trees<br />

and hay bales, roll down slopes,<br />

take tea in a café solely for children,<br />

staffed by children, and enjoy all<br />

the fun of a 1930’s fairground.<br />

What about the necessary<br />

permissions?<br />

Licenses are evolving every time<br />

we grow and change; we are still<br />

involved with planning specialists<br />

now. We hope that we are gaining<br />

more credibility with the local<br />

councils as we grow. They are<br />

reticent and wary, even if we’re not<br />

a rave with 4,000 raucous young<br />

people! You have to be on the ball<br />

and make sure everything you do<br />

is ticking all the boxes because you<br />

won’t succeed without the support<br />

of the council.<br />

How have you planned the<br />

layout of the event and what<br />

structures do you use?<br />

All the activities are held under<br />

cover which differentiates us<br />

from many other festivals. The<br />

bigger tents - our biggest is the<br />

biggest you can get hold of - are<br />

all traditional canvas. There’s<br />

much looking at a plan, moving<br />

things to accommodate people,<br />

changing the layout to suit<br />

different purposes and, of course,<br />

allowing for hills and flat areas.<br />

We change the layout every year<br />

so it’s fresh and fun to explore.<br />

We create nooks and crannies<br />

which visitors can think only<br />

they have discovered and that<br />

they can enjoy with their friends<br />

and family. Expectations are<br />

high, unrealistically so, as huge<br />

festivals with massive budgets<br />

like Glastonbury are held as a<br />

benchmark.<br />

How did you research and<br />

source your marquees, stage,<br />

bars, etc?<br />

My sister is the full-time site<br />

manager so she does much of<br />

the leg work. However, it’s really<br />

a combination of building things<br />

ourselves and, like all business<br />

decisions, we kind of follow a<br />

lead: one arises and we follow it<br />

and that leads to something else.<br />

There’s a lot of “I know a guy who<br />

does that!”<br />

What entertainment do you offer<br />

and how did you choose and<br />

source it?<br />

This year five or six household<br />

name chefs are coming. They’re<br />

not charging anything as they<br />

enjoy the experience and know<br />

we don’t have that much money!<br />

You need to be very persuasive<br />

and believe in what you’re talking<br />

about and selling. Everyone needs<br />

to benefit from working together<br />

whether financially, in kind or<br />

in future earnings. We’ve been<br />

lucky in our bookings and have<br />

some good friends and contacts<br />

as a result. We have a speaker’s<br />

tent where anyone - historians,<br />

politicians, authors, adventurers -<br />

can talk on any subject. If we feel<br />

someone is interesting then we<br />

reckon they will be interesting to<br />

others. We don’t have VIP areas:<br />

performers have to mingle!


EVENTS<br />

What provisions do you make for<br />

power, lights, sound and toilet<br />

facilities?<br />

For loos and showers we try to do<br />

the best we can within the budget.<br />

As inveterate festival goers our<br />

experience helps us to judge. We<br />

buy in the power and lighting from<br />

people we have used in the past –<br />

that’s one less headache!<br />

How do you publicise the event?<br />

We don’t spend on advertising.<br />

We’ve received some very good<br />

press - Sky News, Jeremy Vine’s<br />

radio show, the Mail on Sunday’s<br />

You magazine, The Telegraph -<br />

which has been really helpful.<br />

However, social media and<br />

Instagram are, without question,<br />

our strongest publicity aids.<br />

With social media it’s the level of<br />

engagement that is important, not<br />

numbers of followers.<br />

What ground protection do you<br />

use for cars and footfall?<br />

The land belongs to us and we<br />

care about it. We do everything<br />

we can: well managed land will<br />

always recover.<br />

What challenges have you<br />

faced?<br />

Inevitably the biggest challenge<br />

is financial. It can take years to<br />

make an event financially viable,<br />

stable and profitable. We’ve also<br />

faced logistical challenges. For<br />

example, how to get hundreds<br />

of people into a space when<br />

they all arrive at the same time.<br />

Preparation is the answer.<br />

What advice could you give to<br />

someone entering the outdoor<br />

event industry?<br />

No business is easy: success<br />

depends on whether you’re ready<br />

to work hard. Although exciting,<br />

being an entrepreneur is a brutal<br />

way of living! Yes, it’s a lifestyle<br />

choice yet, if we can make it<br />

succeed then we’ve created a<br />

business in just a few years. Am<br />

I completely exhausted after?<br />

Absolutely! Do I wish for a simpler<br />

life? No, thank you.<br />

ADDRESS BOOK<br />

TENTS<br />

Posh Frocks & Wellies - 01829 751979<br />

www.poshfrocksandwellies.co.uk<br />

LIGHTING<br />

Event Equipment - 01829 289888<br />

www.eventequipmentltd.co.uk<br />

HEAT AND POWER<br />

Event Equipment (see above)<br />

SOUND AND STAGE<br />

Event Equipment (see above)<br />

CATERING<br />

Quickhire - 0151 6326945<br />

www.quickhire.co.uk<br />

FLOORING<br />

Event Equipment (see above)<br />

GROUND PROTECTION<br />

Davis Trackhire - 01698 352751<br />

www.davistrackhire.com<br />

WCS / WASHROOMS<br />

Blue Loos Event Hire - 01829 250677<br />

www.blueloos.com<br />

TICKETING<br />

Ticketweb - www.ticketweb.co.uk<br />

VISITOR MANAGEMENT<br />

In-house<br />

ENTERTAINMENT<br />

In-house<br />

INSURANCE<br />

Music Insurance Brokers (MIB) –<br />

020 72875054 / www.musicinsurance.net<br />

DETAILS<br />

Date: 16-18 September<br />

A: Hawarden Estate, Flintshire,<br />

North East Wales<br />

T: 01244 784122<br />

W: www.thegoodlifeexperience.co.uk<br />

E: info@thegoodlifeexperience.co.uk<br />

WWW.OPENAIRBUSINESS.COM 49


EVENTS<br />

Estate Events<br />

Simon Foster, director of Commercial Heritage, Savills, looks at how owners of historic<br />

houses and rural estates might maximise their revenue streams<br />

WEALDENTIMES.CO.UK/EVENTS / WWW.DAVIDMEREWETHER.CO.UK<br />

THE NATIONAL CONTRIBUTION of historic<br />

houses – economically, culturally, socially<br />

and through education – is enormous. Of<br />

1,550 Historic Houses Association (HHA)<br />

houses and gardens, nearly 60% open their<br />

doors to the public, welcoming 13m visitors<br />

a year. They are key drivers for tourism and<br />

economic activity, often in remote rural<br />

areas where there are few alternatives.<br />

These special places are also central to<br />

our local identity, character, history and<br />

life. More than half of HHA houses host<br />

and support charitable and community<br />

events. They are embedded in their local<br />

communities and economies. However,<br />

these are very uncertain times for historic<br />

houses and gardens. Competition to attract<br />

visitors with reduced disposable incomes<br />

has increased; at the same time, costs<br />

have also risen. The legislative and tax<br />

framework for private owners is tougher<br />

and the challenges are considerable. Many<br />

historic house businesses face threats to<br />

their very survival.<br />

Yet all is not lost. Over the last 50 years or<br />

so historic houses throughout the UK have<br />

found creative ways to generate income<br />

to supplement traditional estate activities<br />

such as farming, forestry, game shooting<br />

and property lettings. Historic houses such<br />

as Chatsworth, Blenheim Palace and Leeds<br />

Castle attract many hundreds of thousands<br />

of visitors each year and are among some<br />

of Britain’s most popular tourist attractions.<br />

Hundreds more owners do the same, but<br />

on a much smaller scale.<br />

In recent years, these houses have also<br />

become popular venues for weddings,<br />

parties and corporate events and any spare<br />

capacity is often filled with other activities<br />

such as film, TV and photographic location<br />

work. The most commercially minded<br />

owners and managers are developing their<br />

businesses to maximise revenue: their<br />

properties are expensive places to maintain.<br />

However, it is not easy to run a profitable<br />

historic house business.<br />

The impact of commercial activity inside<br />

the house can be significant. Not only do<br />

hoards of visitors and high-spirited wedding<br />

guests cause wear and tear on the delicate<br />

fabric of the house but life for the family<br />

living there can be challenging. Savills has<br />

clients who have been woken in the night to<br />

find a disorientated and inebriated wedding<br />

guest standing at the end of their bed! It’s<br />

sometimes hard to see the funny side.<br />

It’s not surprising, therefore, that many<br />

owners have looked for alternative ways<br />

to generate significant income by allowing<br />

50 WWW.OPENAIRBUSINESS.COM


EVENTS<br />

CASE STUDY<br />

Hole Park<br />

A quick Q&A with<br />

Edward Barham,<br />

owner of Hole Park in<br />

Rolvenden, Kent<br />

GETTY IMAGES<br />

public access to their rural<br />

estates. A music festival in the<br />

park, for example, can produce as<br />

much, if not more, income than<br />

six months’ of visitor opening,<br />

while a well-conceived glamping<br />

enterprise can produce a healthy<br />

financial return from a relatively<br />

small capital investment. In both<br />

cases, these enterprises can be<br />

managed at arm’s length, with<br />

limited financial risk and virtually<br />

no impact on family life in the<br />

main house.<br />

Large outdoor events, such<br />

as festivals, concerts, country<br />

fairs and ‘Tough Mudder’ type<br />

endurance runs, for example,<br />

are good income generators<br />

for both the estate and the<br />

local economy. Regional<br />

accommodation providers and<br />

suppliers of essential services,<br />

such as portable loos, skips and<br />

generators, will benefit from the<br />

arrival of a major new event. A<br />

high profile function can also help<br />

raise the profile of a rural estate<br />

and provide it with national<br />

recognition. Savills’ clients at<br />

Eastnor Castle, Herefordshire,<br />

for example, recognise that<br />

their brand awareness was<br />

significantly enhanced when The<br />

Big Chill music festival moved to<br />

the estate over 10 years ago.<br />

Of course there are downsides<br />

too. A large, outdoor event can be<br />

very disruptive to local residents:<br />

increased noise and traffic may<br />

be a problem. It is essential that<br />

landowners and event promoters<br />

do everything possible to keep<br />

local residents informed and<br />

limit the impingement. Recent<br />

wet summers have also had<br />

an impact. The intense activity<br />

during set up and clear up can<br />

cause damage to the event site if<br />

the weather is bad. The ground<br />

usually recovers over time but<br />

disrupted sward can cause major<br />

headaches if it is in sight of the<br />

following weekend’s wedding<br />

guests.<br />

Most of Savills’ clients prefer<br />

a relatively risk-free approach<br />

to outdoor events and promote<br />

their estates via external<br />

promoters who take the financial<br />

risk and pay the landowner a<br />

fixed venue fee or share of ticket<br />

revenue. While this is clearly<br />

much less risky than paying for<br />

and promoting one’s own events<br />

(Goodwood’s Festival of Speed<br />

and Revival are good examples<br />

of how to do it well) landowners<br />

need to ensure that the event<br />

and promoter are reputable<br />

and that any association will<br />

enhance the profile of the estate<br />

as a whole. They also need to<br />

ensure that they have a robust<br />

agreement to protect them<br />

from cancellation and potential<br />

breaches of the agreement<br />

terms.<br />

In many cases historic houses<br />

are increasingly seen as the<br />

backdrop to other commercial<br />

activities. Even the larger stately<br />

homes cannot rely solely on<br />

visitors to the house. The most<br />

successful historic houses create<br />

a visitor destination that is more<br />

than just the house but also the<br />

events held in its grounds.<br />

“A MUSIC<br />

FESTIVAL IN<br />

THE PARK,<br />

FOR EXAMPLE,<br />

CAN PRODUCE<br />

AS MUCH, IF<br />

NOT MORE,<br />

INCOME THAN<br />

SIX MONTHS’<br />

OF VISITOR<br />

OPENING”<br />

ABOUT THE AUTHOR<br />

Simon Foster is the<br />

director of Commercial<br />

Heritage at Savills, a<br />

special property service<br />

providing strategic,<br />

commercial and practical<br />

advice to owners, trustees<br />

and managers in the<br />

historic house and rural<br />

estates sectors. His team<br />

has experience in tourism,<br />

events and leisure<br />

including outdoor events,<br />

weddings and receptions,<br />

camping, glamping<br />

and caravanning<br />

enterprises as well as<br />

event management and<br />

contract negotiation.<br />

www.savills.co.uk/<br />

services<br />

Hole Park is a 2,500 acre estate<br />

with 200 acres of classic parkland<br />

in the Weald of Kent and has been<br />

owned by the Barham family<br />

for the past four generations.<br />

Attracting visitors to its gardens,<br />

which are a mix of formal design<br />

and more naturalised planting,<br />

the house itself remains a private<br />

family home and therefore not<br />

open to the public. Hole Park<br />

holds several events throughout<br />

the year including: the Hole Park<br />

Cross Duathlons (a combination of<br />

running and mountain biking); the<br />

Dirty Dozen Races (incorporating<br />

obstacles and always lots of mud);<br />

Invasion Kent (Napoleonic battle<br />

re-enactments); the Wealden<br />

Times Midsummer Fair; the Kent<br />

Game and Country Fair; as well as<br />

many caravan and camping rallies.<br />

www.holepark.com<br />

Why did you decide to hold<br />

events at Hole Park?<br />

The downturn in the fortunes of<br />

agriculture forces all dynamic<br />

landowners to look at other ways<br />

of earning money from their land.<br />

Being blessed with an attractive<br />

200 acre parkland, and in an area<br />

that is short of venues to host<br />

outdoor events, once we had<br />

attracted one fair here, other<br />

organisers noted that and have<br />

beaten a path to our door.


EVENTS<br />

Are there any events that you<br />

wouldn’t consider holding?<br />

I prefer events when the public go<br />

home at 18:00 (six o’clock) and then<br />

we can relax. We have never yet<br />

had a music festival and I am quite<br />

keen not to do so on hearing what<br />

goes on from my children. Equally,<br />

the litter can become a very real<br />

problem at such events, I am told.<br />

We have trouble enough with it at<br />

our more sedate ones!<br />

Do you arrange any of your own<br />

events or use outside event<br />

companies?<br />

Predominantly we provide the<br />

venue as Licensor and leave the<br />

organisation of the often specialist<br />

event to the Licensee to put on<br />

the fair or event that they want.<br />

This means my financial exposure<br />

is limited and I don’t risk using<br />

skills I don’t have! I am also sure<br />

that the events are much better<br />

run and more varied because of<br />

this decision. That said we are<br />

promoting an event with the<br />

Napoleonic Association this year,<br />

which will see us acting as the<br />

organiser and promoter. This is a<br />

first for us.<br />

Do you hire the venue for a flat fee<br />

or take a cut of the ticket sales?<br />

Usually a flat fee. We have tried<br />

base fees plus headage but I find it<br />

unreliable and a cause for ill feeling;<br />

have they declared the correct<br />

number and why does it perhaps<br />

not tally with what we have been<br />

able to glean from the gate men on<br />

the day?<br />

“SO MUCH<br />

IS AT STAKE,<br />

FINANCIALLY<br />

AND WITH<br />

EXHIBITOR<br />

AND VISITOR<br />

EXPECTATION,<br />

THAT IT<br />

CAN BE A<br />

VERY HARD<br />

TO MAKE A<br />

DECISION TO<br />

CANCEL”<br />

What challenges have you faced?<br />

Weather of course. So much is<br />

at stake, financially and with<br />

exhibitor and visitor expectation,<br />

that it can be a very hard to make<br />

a decision to cancel. Once the<br />

event is underway the Licensee<br />

takes on that role and as they all<br />

have safety officers, they make the<br />

call to close any dangerous part,<br />

such as an unsecure tent in high<br />

winds which happened one year.<br />

On another occasion we faced a<br />

showground with water standing<br />

in every divot and pot hole. We<br />

should have cancelled but I didn’t<br />

want to make that call for the<br />

reasons just given. I stood and<br />

looked at it, found I was not brave<br />

enough and went to a meeting<br />

in London for the day. The wind<br />

blew, the sun came out and the<br />

event was saved!<br />

What percentage of total estate<br />

revenue is attributed to the<br />

events you host?<br />

No precise figure here but a<br />

rapidly rising contribution to<br />

the estate’s overall profitability.<br />

From agriculture that might<br />

achieve a rent of £120 an acre with<br />

some additional environmental<br />

payments, we now have income<br />

many times that, and there is still<br />

space and time for the farming to<br />

continue.<br />

What extra maintenance do you<br />

need to do to the estate to hold<br />

these events?<br />

The infrastructure is always<br />

being updated and improved:<br />

water supplies, additional<br />

hard standing, tree planting<br />

as well as additional grassland<br />

maintenance. But the overall cost<br />

of these is not large and they are<br />

used by many events over a long<br />

period.<br />

How was the experience with<br />

the local authority in regard to<br />

planning?<br />

We do not host enough events to<br />

trigger a planning issue. Oddly,<br />

the parkland is divided between<br />

two local authorities by quirk<br />

of a boundary. At times we are<br />

not sure who to speak to! Of<br />

equal importance to planning is<br />

the licensing. Ensuring we have<br />

enough TEN’s (Temporary Event<br />

Notices, which particularly apply<br />

to sale of alcohol) between the<br />

several users can be testing.<br />

Any advice for other country<br />

house / estate owners thinking<br />

about holding events in their<br />

grounds?<br />

We are the fortunate owners<br />

of some of the most beautiful<br />

countryside in the UK, often with<br />

very expensive-to-run-houses as<br />

the centrepiece. You cannot sit<br />

and expect life owes you a living;<br />

every aspect of a diversified<br />

estate has to be made to pay its<br />

way. Hole Park has gone down<br />

the route of outdoor events<br />

because that suits us. There are<br />

alternatives but whatever you do,<br />

do something, not nothing, and<br />

do it well.<br />

52 WWW.OPENAIRBUSINESS.COM


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EVENTS<br />

Care Free<br />

Catering<br />

There’s a whole raft of free services available to event organisers<br />

from the Nationwide Caterers Association, writes Mark Laurie<br />

YOU MAY ALREADY have heard<br />

about the work the Nationwide<br />

Caterers Association (NCASS)<br />

undertakes to help mobile caterers<br />

trade successfully and safely. Yet<br />

we have a little known secret: we<br />

do loads for event organisers too,<br />

and we do it for free.<br />

NCASS started back in the<br />

late ‘80s when a small group<br />

of mobile caterers decided to<br />

improve the image and standards<br />

of the industry they loved. These<br />

days it supports 3,500 caterers<br />

across the UK, providing them<br />

with everything needed to run<br />

a profitable, safe and compliant<br />

business (from training and due<br />

diligence to work opportunities,<br />

with a whole load of other great<br />

stuff in between).<br />

The Association is also the<br />

UK’s only primary authority<br />

for mobile caterers as it has a<br />

legally-recognised partnership<br />

with Cherwell District Council.<br />

“UNDER THE<br />

PRIMARY<br />

AUTHORITY<br />

PARTNERSHIP,<br />

NCASS<br />

MEMBERS ARE<br />

PROTECTED<br />

FOR FOOD<br />

SAFETY,<br />

HEALTH AND<br />

SAFETY,<br />

TRADING<br />

STANDARDS<br />

AND FIRE<br />

SAFETY”<br />

Under the scheme this local<br />

authority partner has audited all<br />

the documentation and training<br />

NCASS provides to traders and<br />

signed it off as ‘assured advice and<br />

guidance’. Essentially this means<br />

that everything provided to traders<br />

is sensible, dependable and<br />

compliant with the law.<br />

Under the primary authority<br />

partnership NCASS members are<br />

protected for food safety, health<br />

and safety, trading standards and<br />

fire safety. Provided they stick to<br />

the advice and documentation<br />

offered by NCASS, members will be<br />

compliant with the law and make<br />

their trading environment a safer<br />

place.<br />

What you should look for<br />

Event organisers should look for<br />

compliant caterers to work at<br />

their events. If any harm was ever<br />

to befall a customer due to the<br />

actions of a contracted trader,<br />

organisers will need to be certain<br />

that they’re covered, and that the<br />

customer is too.<br />

Here’s a list of the essential<br />

documentation you would hope to<br />

be able to see for every caterer you<br />

contract:<br />

› liability insurance (employer’s,<br />

product and public cover up to<br />

at least £5m)<br />

› COSHH risk assessment (this<br />

pinpoints risks and hazards from<br />

substances within the catering<br />

business that could cause harm<br />

to the public)<br />

› a written health and safety<br />

policy (a legal requirement for<br />

any business that employs five<br />

or more people)<br />

› food safety risk assessment (a<br />

legal requirement for any food<br />

business)<br />

› health and safety risk<br />

assessment<br />

› fire risk assessment<br />

› gas certificate (which must<br />

have been issued by a Gas Safe<br />

registered engineer with the<br />

correct qualifications)<br />

› evidence of food hygiene<br />

training (eg, Level 2/3 training<br />

certificate).<br />

These are some other nonessential<br />

but good practice<br />

documents that can also come in<br />

54 WWW.OPENAIRBUSINESS.COM


EVENTS<br />

useful during event management:<br />

› waste control agreement<br />

› sustainability policy<br />

› method statement<br />

› DBS (Disclosure and Barring<br />

Service) check certificate<br />

› work unit insurance<br />

› electrical testing certificate<br />

› fire extinguisher certificate.<br />

You’re probably thinking that’s<br />

an awful lot of documentation to<br />

track. Well, you’re right but the<br />

good news is that NCASS provides<br />

its members with pretty much all<br />

of the essentials.<br />

The easy way to source safe<br />

traders<br />

Every single NCASS caterer agrees<br />

to work to best practice. Each<br />

trader has access to the most<br />

respected and triple-accredited<br />

online training courses for<br />

mobile caterers in the country.<br />

Furthermore, they have the<br />

backing of a due diligence system<br />

that’s been labelled as ‘assured<br />

advice and guidance’ by a district<br />

council.<br />

So, due to the NCASS primary<br />

authority partnership, when you<br />

choose an NCASS caterer to trade<br />

at your event you’ll have peace of<br />

mind knowing that you are covered<br />

and protected, and you’ll have<br />

added weight when it comes to<br />

bidding for events with your local<br />

authority. Having “all traders will<br />

be protected under the NCASS<br />

primary authority partnership with<br />

Cherwell District Council” on your<br />

application will go a long way.<br />

Aside from safe traders,<br />

what does NCASS offer event<br />

organisers?<br />

Every day NCASS helps event<br />

organisers manage the catering<br />

for their events by matching them<br />

with local caterers who meet<br />

their food requirements via a free<br />

SMS service called WorkOpps.<br />

Here’s how it works: you tell the<br />

Association a little about your<br />

event and choose the food you<br />

want sold on the day. NCASS texts<br />

those details to traders who fit the<br />

mould. The traders then contact<br />

you, by whatever means you have<br />

specified, and you take it from<br />

there with the peace of mind that<br />

the caterers at your event will be<br />

NCASS registered.<br />

Darren Price used WorkOpps<br />

and commented: “Your service<br />

is spot on. I’ll always use you<br />

and recommend WorkOpps to<br />

everyone.” Emma Barton said:<br />

“Thank you so much for your ‘find<br />

a caterer’ service. The form was<br />

easy to complete and we received<br />

many responses, very quickly.<br />

We were able to find a great


EVENTS<br />

local caterer, Pizza per Tutti, who<br />

was perfect.” You can register for<br />

WorkOpps and use the system for<br />

free as many times as you like at<br />

www.ncass.org.uk/findacaterer.<br />

Very soon WorkOpps will be<br />

incorporated into the innovative<br />

trader management system<br />

NCASS Connect. It’s free for event<br />

organisers, enforcement officers<br />

and traders to use and will save<br />

heaps of time, money and hassle<br />

when you come to sourcing traders<br />

and managing their documents.<br />

Via Connect you can ‘create’<br />

events and shortlist both food<br />

and non-food traders for work.<br />

Shortlisted traders will receive<br />

an email requesting their work<br />

availability and documentation<br />

including insurance certificates, risk<br />

assessments, gas certificates and<br />

more. These documents will then<br />

load onto your event screen from<br />

those who accept.<br />

What’s great about this is<br />

that you can store the traders’<br />

documents for the duration of the<br />

event and share that information<br />

with local authority enforcement<br />

officers. Through Connect you<br />

can ask enforcement teams to<br />

assess your shortlisted traders’<br />

documentation. That’s good for<br />

them as they’ll be able to assess<br />

how many traders need a full<br />

inspection on-site on the day of the<br />

event, and good for you because<br />

you’ll get further reassurance from<br />

the local authority on how safe your<br />

selected traders are. In a nutshell:<br />

› you won’t waste time chasing<br />

traders for their documents<br />

› you can view and store traders’<br />

documents for the duration of<br />

your event<br />

› you’ll put the onus on the local<br />

authority to confirm it’s happy<br />

with the traders and their<br />

documents (rather than it being<br />

your responsibility)<br />

› you can rate and comment on<br />

traders’ performances and view<br />

previous ratings<br />

› it’s free, plus you’ll save time<br />

and money normally spent on<br />

administration<br />

› you’ll minimise cold calls from<br />

traders when you ask them to<br />

apply for your pitches through<br />

Connect<br />

› you’ll help your local authority<br />

to manage traders’ food safety<br />

effectively.<br />

How do we know Connect works?<br />

Organisers of major events use<br />

NCASS Connect. WOMAD Festival<br />

used Connect to run its entire<br />

recruitment process for last year’s<br />

event for both food and non-food<br />

traders. It’s quickly become the goto<br />

place for street food collectives<br />

too. KERB, Digbeth Dining Club,<br />

Feast on the Street, Turntables and<br />

Scoff are regularly using Connect<br />

to manage their events and<br />

markets.<br />

Jack Brabant, Digbeth Dining<br />

Club organiser, said: “We only use<br />

ABOUT THE AUTHOR<br />

Mark Laurie is the<br />

director at the<br />

Nationwide Caterers<br />

Association (NCASS),<br />

the only trade<br />

association and<br />

primary authority for<br />

mobile caterers and<br />

street food sellers in<br />

the UK. The NCASS<br />

mission is to provide<br />

traders with all the<br />

information, systems<br />

and support they need<br />

for a profitable, safe<br />

and legal business.<br />

From start-ups to<br />

fully-fledged mobile<br />

ventures, NCASS offers<br />

support and materials<br />

to help caterers at<br />

any stage of business.<br />

Currently looking after<br />

3,500 UK catering<br />

businesses, NCASS<br />

continues to grow year<br />

on year as a result of its<br />

care for and support to<br />

the catering and events<br />

industry.<br />

NCASS members as we want safe<br />

and professional traders. NCASS’s<br />

Connect system has helped us to<br />

demonstrate our professionalism<br />

and compliance and that of our<br />

traders to the council and it’s<br />

undoubtedly opened doors for us.”<br />

And Tony Lacey, head of Feast on<br />

the Street, said: “Connect helps<br />

us enormously because we now<br />

have a way to book, store and<br />

retrieve each trader’s paperwork<br />

at the click of a button and send<br />

that information to the EHO.<br />

This ensures that we have the<br />

necessary health and safety, food<br />

hygiene and every other bit of<br />

paperwork to hand. When you’re<br />

working with so many traders<br />

and so much admin it’s essential<br />

all is kept handy for us and any<br />

environmental health officers to<br />

check.”<br />

Furthermore, the Food<br />

Standards Agency believes that<br />

Connect has the power to reduce<br />

the regulatory burden for food<br />

businesses, event organisers and<br />

local authorities so much so that<br />

it has included Connect in the<br />

new Food Law Code of Practice<br />

guidance notes under section<br />

3.2.5.4.<br />

HOP ABOARD THE<br />

NCASS SHIP – FOR<br />

FREE!<br />

You can find out more about<br />

NCASS Connect and register<br />

for free as an event organiser<br />

at www.NCASSConnect.<br />

co.uk. As soon as you’re<br />

registered you’ll be able to<br />

log in on the main NCASS site<br />

– www.NCASS.org.uk – and<br />

start managing traders and<br />

documentation for all of your<br />

future events.<br />

For more information on<br />

NCASS’s services for event<br />

organisers don’t hesitate to call<br />

on 0121 603 2524 or take a look<br />

around the website at<br />

www.NCASS.org.uk<br />

56 WWW.OPENAIRBUSINESS.COM


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EVENTS<br />

Stage Specifics<br />

Specifying a stage, writes Jane Russen of Star Events Ltd, requires careful<br />

consideration but it is nothing a good supplier can’t handle<br />

PHOTOGRAPHY SUPPLIED BY STAR EVENTS LTD<br />

ANYWHERE YOU WANT to bring<br />

together a number of people<br />

and focus their attention in<br />

one place will require some<br />

sort of structure on which<br />

to provide entertainment or<br />

announcements. Your stage<br />

and sound choices are just as<br />

critical whether you’re holding<br />

live music in a field for crowds<br />

of thousands or a more intimate<br />

affair with audiences of a few<br />

hundred. Of importance too<br />

are the logistical and legal<br />

requirements for erecting and<br />

overseeing a stage when on site.<br />

There are a number of stage<br />

designs available to hire but not<br />

all are suitable for all types of<br />

shows. Mobile stages - portable<br />

versions of a permanent<br />

structure - are available in<br />

various shapes and sizes, the<br />

choice of which may be dictated<br />

by the level of production that<br />

acts require. The quick install<br />

process of a mobile stage is<br />

perfect for time conscious<br />

venues and tight budgets as<br />

overnight, on-site security<br />

won’t be required for as long.<br />

Providing you can get a truck<br />

onto your site, a mobile stage<br />

will always be the quickest,<br />

easiest and most cost effective<br />

solution.<br />

Smaller events might get<br />

away with a road show unit<br />

- usually a converted bus or<br />

truck - which incorporates<br />

stage, sound and lights all<br />

in one but these are rarely<br />

suitable for a band of any size.<br />

Also, with recent changes to<br />

the legal requirements event<br />

organiser’s face, a stage that is<br />

simply driven to site then left for<br />

the event organiser to oversee<br />

can lead to trouble. Since April<br />

2015, event organisers need to<br />

make provision for compulsory<br />

adherence to Construction<br />

Design Management (CDM)<br />

regulations, enforced by the<br />

Health and Safety Executive<br />

(HSE). This requires an<br />

experienced person to remain<br />

with the stage at all times.<br />

A mobile stage may still be<br />

suitable for sites with restricted<br />

access. We have a range of<br />

stages featuring independent<br />

rear steering which can access<br />

a site where a standard artic<br />

trailer may not be able. We<br />

also have a stage with a built-in<br />

360° turntable, meaning it can<br />

be positioned in very difficult<br />

to access locations such as<br />

across a road: this is unique to<br />

Star Events. If you can’t get a<br />

truck onto the site then you’ll<br />

need to consider how else<br />

you can deliver equipment.<br />

This may have to be unloaded<br />

outside the area and either<br />

transferred to a smaller vehicle<br />

or man-handled. Of course,<br />

this affects price and build time<br />

quite considerably so may be<br />

cost prohibitive. A site visit with<br />

all your main contractors is<br />

essential to ensure there are no<br />

nasty surprises on the day.<br />

Prices vary for stages and are<br />

dictated by their construction<br />

and size. A mobile stage is<br />

priced on the number of days<br />

it is on site: the longer you<br />

have it, the more it will cost.<br />

However, a mobile stage’s<br />

advantage is that it is likely to<br />

be on site for less time, keeping<br />

security costs to a minimum. A<br />

10 x 8m mobile stage will cost<br />

from £3,000 for one day’s hire<br />

with a minimal cost for each<br />

day thereafter.<br />

“A MOBILE STAGE IS PRICED ON<br />

THE NUMBER OF DAYS IT IS ON<br />

SITE: THE LONGER YOU HAVE IT,<br />

THE MORE IT WILL COST”<br />

58 WWW.OPENAIRBUSINESS.COM


EVENTS<br />

Determining stage size<br />

Some artists will specify the size of<br />

stage they require. A large, popular<br />

band might dictate that they need<br />

a 15m stage (measured on the<br />

width of the performance area)<br />

whereas smaller acts might only<br />

need 8-10m. It is also important to<br />

take into account your expected<br />

audience numbers: you will be<br />

surprised how small your event will<br />

look when a crowd of 3,000 is faced<br />

with a 15m stage frontage. You<br />

want your visitors to leave feeling<br />

that they were part of something<br />

special, not something that could<br />

be deemed unsuccessful because<br />

the event looked empty. Another<br />

factor to consider is how stage<br />

width impacts on stage height. The<br />

floor height on some smaller stages<br />

can be limited, giving the audience<br />

a restricted view.<br />

It goes without saying that you<br />

must avoid the potential of crowd<br />

crushing. Wherever possible we<br />

always advise placing a stage at<br />

the lowest point on site to create<br />

a natural amphitheatre. Crowd<br />

control barriers are also required<br />

and, if your budget allows, the<br />

placement of video screens (one<br />

either side of the stage) will allow<br />

the audience to see from a distance<br />

avoiding undue crowding at the<br />

front.<br />

A quick note about stage sizes.<br />

Ask the supplier to clarify exactly<br />

how its stage sizes are measured.<br />

Stages are usually measured on<br />

performing width, not including<br />

the wings. This is the measurement<br />

that will help you the most when<br />

deciding which size of stage you<br />

need. If you are unsure, a good<br />

supplier should be able to help<br />

you find a size that meets both<br />

your performers’ and audience<br />

requirements. If they can’t then<br />

consider another supplier!<br />

Safety in erection<br />

Stages in the UK are generally of<br />

a modular scaffold substructure<br />

or are mobile. Erecting the<br />

former can be tricky and is<br />

subject to many health and safety<br />

regulations due to the high risk<br />

activities involved with working<br />

at height. With a mobile there<br />

is usually no working at height<br />

but this will vary from stage to<br />

stage. The industry is currently<br />

undergoing a period of intense<br />

scrutiny by the HSE, especially<br />

with regards to working near<br />

leading and performing edges<br />

during a stage build. In addition,<br />

any construction at an event<br />

site must comply with CDM<br />

Regulations that, until recently,<br />

have only been enforced in the<br />

construction industry.<br />

The success of any stage will<br />

depend on the quality of its<br />

design and whether it is only<br />

ever used within its capabilities.<br />

We are aware of many stages<br />

designed with a roof for indoor<br />

use but that are then used<br />

outside. This is a particularly<br />

dangerous practice because wind<br />

load ratings must be applied on<br />

roof sheeting and side walls for<br />

stages used outside. Some small<br />

trailer stages come with side<br />

sheets that are air permeable,<br />

ie. having small holes to let<br />

WWW.OPENAIRBUSINESS.COM 59


EVENTS<br />

the wind through, bear in mind these<br />

will also let the rain through too. Before<br />

confirming your stage, ensure you receive<br />

the calculations and check who will be<br />

on standby during your event. It is critical<br />

that any design clearly demonstrates the<br />

amount of ballast needed to cope with<br />

wind force, especially in winter.<br />

In addition, there are strict guidelines<br />

on the amount of deflection acceptable in<br />

the masts and rigging once construction<br />

is finished. Of course, no stage would<br />

be complete without audio/visual<br />

components and these can weigh several<br />

tonnes depending on the equipment.<br />

When designing the masts this weight<br />

must always be factored in. Competency<br />

to erect and dismantle stages is an<br />

important factor to consider. Riggers<br />

need to be specially trained to climb and<br />

install components and so too must the<br />

carpenters and scaffolders who put the<br />

substructure together.<br />

Where a stage is built on a vehicle<br />

trailer to make it mobile most of the<br />

above will still be relevant, except for the<br />

substructure. Mobile stages also need to<br />

meet requirements set out in the Road<br />

Safety Regulations and VOSA.<br />

It is a legitimate question to ask whether<br />

buying a stage rather than hiring one is a<br />

good investment. I would argue that hiring<br />

is definitely the better option. Buying a<br />

stage is not easy. There are many variables<br />

to consider so, unless you’re going to<br />

use it eight to 10 times per year and can<br />

accommodate all of the above, hiring from<br />

a reputable company is the best solution.<br />

Stage positioning<br />

Considerations on what surface to<br />

place your stage will vary from venue to<br />

venue. Your contractor may prefer it but<br />

audiences aren’t so keen to sit and enjoy a<br />

picnic on concrete! Most stages will easily<br />

stand on grass. Any site that requires<br />

heavy trucks to drive off hardstanding<br />

onto grass may require a temporary<br />

roadway system or ground protection.<br />

A reputable stage company will insist<br />

on a site visit to ensure that all these<br />

considerations are taken into account.<br />

You will also need to carefully design<br />

your event’s ‘floor plan’. Ideally a site will<br />

have a gentle slope, creating a natural<br />

amphitheatre. Again, audience egress and<br />

exit will vary from site to site. It’s essential,<br />

however, to have more than one way to<br />

get in and out: critical should the site need<br />

to be evacuated quickly and effectively.<br />

Ideally bars, toilets and food outlets should<br />

be located away from the stage to prevent<br />

crowding in any one area although not<br />

so far away that their use becomes an<br />

expedition rather than a brief stroll away.<br />

Most stage performances will require<br />

lighting, even those that take place in<br />

daylight. Any stage with a weatherproof<br />

roof and walls will tend to be darker than<br />

the audience area so basic lighting will be<br />

needed to counteract this. It’s generally<br />

considered a waste of money to install<br />

coloured lighting for a daytime show.<br />

However, if the event is to be televised<br />

then some coloured lighting will provide a<br />

natural look. Some orchestras will require<br />

basic white lighting, negating the use and<br />

additional cost of lit music stands. At nighttime,<br />

coloured lighting rigs are limited<br />

only by the imagination of the lighting<br />

designer... and your budget.<br />

Another consideration is audience<br />

lighting. There should be a minimum level<br />

of illumination, sufficient for someone to<br />

leave their place in the crowd to go to the<br />

bar/toilet and be able to find their way<br />

back again. Floodlights are also required<br />

in case of emergency and to signify the<br />

end of an event. Sound is one of the<br />

most important items at most events.<br />

Generally speaking, any good quality, large<br />

loudspeaker that is designed to be used<br />

at music events will handle almost any<br />

form of music. However, the only way to<br />

control the sound properly is by employing<br />

a sound engineer.<br />

In conclusion<br />

You need to be confident that the<br />

contractor you’re hiring is experienced,<br />

insured and reputable: references will<br />

underline suitability. If time allows ask to<br />

view the stage before you book it, either<br />

at the supplier’s premises or another<br />

event where it is being used. Take this<br />

opportunity to ask as many questions<br />

as you can so you’ll know exactly what<br />

to expect at your event. Speaking to a<br />

supplier on the phone may give you some<br />

information but seeing the product for<br />

yourself will be much more insightful. It’s<br />

also worth asking what standby cover<br />

comes with the stage, whether the supplier<br />

has been to the site before and if it has<br />

supplied any similar events to the one<br />

you’re organising.<br />

ABOUT THE AUTHOR<br />

Jane Russen is the national sales manager for Star Events Ltd, having been with the company for 22 years. Star Events is a<br />

subsidiary of Altrad Beaver 84 Ltd and has been supplying equipment and services to the events industry for 40 years. It has<br />

designed and delivered stages, structures, seating and rigging for some of the world’s most high profile events as well as for a<br />

vast array of smaller community and commercial functions. It prides itself on its service, carefully considering each particular<br />

situation, irrespective of the audience size, to provide equipment, service and safety event organisers can rely on.<br />

www.stareventsltd.com<br />

60 WWW.OPENAIRBUSINESS.COM


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with the Alistage modular<br />

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is available in spans from<br />

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It features inbuilt truss<br />

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Covers are inherently flame<br />

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and are available in electric<br />

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Alidomes. Clear roof covers<br />

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DIY OR TURNKEY SERVICE<br />

Themes Incorporated<br />

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We have been supplying<br />

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The Morbit or ‘mobileorbit’<br />

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Ideal for audience sizes<br />

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62 WWW.OPENAIRBUSINESS.COM


EVENTS | PRODUCT FOCUS<br />

LIVE SOUND SYSTEMS<br />

Igoe PA Hire<br />

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Igoe PA began as an audio<br />

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S1000 DUOSPAN<br />

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With plenty of space to<br />

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WWW.OPENAIRBUSINESS.COM 63


CLASSIFIED DIRECTORY<br />

LINKING ENVIRONMENT AND FARMING<br />

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64 WWW.OPENAIRBUSINESS.COM


CLASSIFIED DIRECTORY<br />

A4 - Full Page Ad.indd 1 04/04/<strong>2016</strong> 17:17<br />

A4 - Full Page Ad.indd 1 04/04/<strong>2016</strong> 17:17<br />

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WWW.OPENAIRBUSINESS.COM 65


AT THE BACK<br />

What’s in a name?<br />

Ian Hamilton explains why he believes the term ‘Glamping’ is an oxymoron<br />

THERE’S BEEN A growing<br />

interest in the tipi and the yurt<br />

for a good few years now, both<br />

across the UK and in mainland<br />

Europe. In fact we’ve seen a<br />

veritable explosion of alternative<br />

structures and new creative<br />

places to spend time, holiday,<br />

party or just retreat away. So<br />

much so that the amount of<br />

choice is now staggering.<br />

Personally I think that in<br />

essence it is a really great thing.<br />

The aspect that I feel has most<br />

value is being outdoors and I<br />

could write much about the<br />

benefits of communion with<br />

nature, but there are many<br />

smarter, funnier and wiser<br />

people than I who have done a<br />

sterling job doing just that. In<br />

fact if you take the time to read<br />

and research, you could not fail<br />

to conclude that being stuck<br />

inside a building is actually a<br />

wholly detrimental process<br />

to the human being on many,<br />

many levels. However, here<br />

in the UK we have a major<br />

stumbling block to everyone<br />

running for the great outdoors<br />

- if only the weather was better!<br />

But our lives of comfort and<br />

warmth, convenience and<br />

familiarity stop us in our tracks<br />

as soon as nature whisks up a<br />

cold, rainy or snowy spell.<br />

With the boom in alternative<br />

places to stay and different types<br />

of accommodation a new buzz<br />

word has entered the common<br />

vocabulary and absolutely no<br />

doubt a result of media spin,<br />

as usual. It was probably about<br />

eight years ago that Kate Moss<br />

was famously photographed<br />

coming out of a tipi at a Spring<br />

garden show in Malvern with<br />

the headline ‘Camping is Cool!’<br />

Well, it was actually one of our<br />

tipis that she was photographed<br />

in, and I think that it was a key<br />

moment, a moment when the<br />

press started to push the ‘stay<br />

at home, go camping’ mantra<br />

off the back of their dear Kate. It<br />

took several years before it really<br />

“WITH THE BOOM IN ALTERNATIVE<br />

PLACES TO STAY AND DIFFERENT TYPES<br />

OF ACCOMMODATION A NEW BUZZ WORD<br />

HAS ENTERED THE COMMON VOCABULARY<br />

AND ABSOLUTELY NO DOUBT A RESULT OF<br />

MEDIA SPIN, AS USUAL”<br />

took hold, and the pioneers of<br />

the early days supplying these<br />

alternative structures were<br />

indeed in a most unusual little<br />

niche. But boy did that change.<br />

Nowadays most people will<br />

have heard of a tipi and a yurt,<br />

been in one, stayed in one or<br />

have a friend who has. And<br />

most people will have heard the<br />

expression ‘Glamping’ using it<br />

like some new, hip, in the know<br />

turn of speech.<br />

I did some research on this<br />

now, well over-used phrase.<br />

Over the period of one year,<br />

the word literally sky-rocketed<br />

into common vocabulary. From<br />

the preceding year where there<br />

were 0, that’s right ZERO Google<br />

searches it was suddenly being<br />

searched 80,000 times, and<br />

today is still being searched by<br />

increasing amounts.<br />

What does this tell us? And<br />

what the flock is ‘Glamping’<br />

anyway? Derived from the<br />

words ‘glamour’ and ‘camping,’<br />

I took a look at these two<br />

words’ definitions in the Oxford<br />

Dictionary.<br />

Glamour noun [mass noun]<br />

1 an attractive or exciting<br />

quality that makes certain<br />

people or things seem<br />

appealing: the glamour of<br />

Monte Carlo<br />

1.1 beauty or charm that is<br />

sexually attractive: pile hair up<br />

for evening glamour<br />

1.2 [as modifier] denoting or<br />

relating to sexually suggestive<br />

or mildly pornographic<br />

photography or publications: a<br />

glamour model<br />

2 archaic enchantment; magic:<br />

that maiden, made by glamour<br />

out of flowers<br />

ORIGIN: early 18th century<br />

(originally Scots in the sense<br />

‘enchantment, magic’):<br />

alteration of grammar.<br />

Although grammar itself was<br />

not used in this sense, the<br />

Latin word grammatica (from<br />

which it derives) was often<br />

used in the Middle Ages to<br />

GETTY IMAGES<br />

mean ‘scholarship, learning,’<br />

including the occult practices<br />

popularly associated with<br />

learning<br />

Camping noun [mass noun]<br />

the activity of spending a<br />

holiday living in a tent: camping<br />

attracts people of all ages [as<br />

modifier]: a camping trip<br />

And there you have it, the<br />

two words and their individual<br />

meanings. I for one hope that<br />

it is the origin of the word<br />

‘glamour’ coming from the<br />

enchanted connotation that was<br />

intended for its conjoined usage,<br />

as I certainly have never seen<br />

anyone get worked up about a<br />

tent… nylon maybe, but not a<br />

tent.<br />

But anyway you cook it, the<br />

term is here to stay it would<br />

seem, and if you need proof of<br />

that then you only need turn<br />

to the Oxford Dictionary again<br />

to find the word listed. I kid<br />

you not, and here is the Oxford<br />

definition:<br />

Glamping noun [mass noun]<br />

British informal<br />

a form of camping involving<br />

accommodation and facilities<br />

more luxurious than those<br />

associated with traditional<br />

camping: glamping is likely to<br />

satisfy any city slicker seeking a<br />

little refuge in nature - without<br />

foregoing any of life’s luxuries<br />

ORIGIN: early 21st century:<br />

blend of glamorous and<br />

camping<br />

Unbelievable. I have a large<br />

axe to grind. Stay tuned because<br />

I believe we are really missing a<br />

vital point here. And I’ll ask the<br />

question. What is a Glippy? I’ll<br />

finish this when I get time. In the<br />

meanwhile, breathe, smile, do<br />

something nice for yourself and<br />

another. Peace.<br />

Ian Hamilton has been providing<br />

tipis for sale and hire for over 12<br />

years, supplying festivals, weddings,<br />

corporate events and private<br />

individuals. www.tipi.guru<br />

66 WWW.OPENAIRBUSINESS.COM


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