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F<strong>in</strong>tech <strong>in</strong> <strong>India</strong> - A global growth story<br />

22<br />

F<strong>in</strong>tech themes - New frontiers chang<strong>in</strong>g<br />

the face of f<strong>in</strong>ancial services <strong>in</strong> <strong>India</strong><br />

`<br />

`<br />

Emergence of f<strong>in</strong>tech companies <strong>in</strong> <strong>India</strong> is a prelude to the<br />

transformation <strong>in</strong> payments, lend<strong>in</strong>g and personal f<strong>in</strong>ance<br />

space that has manifested <strong>in</strong> significant <strong>in</strong>vestor <strong>in</strong>terest <strong>in</strong><br />

the recent times. F<strong>in</strong>tech is enabl<strong>in</strong>g the entire value cha<strong>in</strong><br />

of the traditional f<strong>in</strong>ancial <strong>in</strong>stitutions to establish better<br />

connects with customers and to provide new offer<strong>in</strong>gs <strong>in</strong><br />

the market. There are numerous start-ups cutt<strong>in</strong>g across<br />

multiple bus<strong>in</strong>ess segments and functions, predom<strong>in</strong>antly <strong>in</strong><br />

payments and lend<strong>in</strong>g space.<br />

KPMG has identified seven themes that have the potential<br />

to redef<strong>in</strong>e the f<strong>in</strong>ancial services sector, and if harnessed <strong>in</strong><br />

a proper manner can open numerous prospects for banks.<br />

Figure 9 depicts the f<strong>in</strong>tech themes along with a snapshot<br />

of key <strong>in</strong>itiatives taken <strong>in</strong> each one of them from an <strong>India</strong>n<br />

context.<br />

Payments and f<strong>in</strong>ancial <strong>in</strong>clusion have ga<strong>in</strong>ed major market<br />

attention. At the same time, there is a strong case of<br />

<strong>in</strong>vest<strong>in</strong>g <strong>in</strong> the lend<strong>in</strong>g and security biometrics space of<br />

F<strong>in</strong>tech. Slowly, a clutch of companies are beg<strong>in</strong>n<strong>in</strong>g to<br />

look at robo-advice and Bank <strong>in</strong> a Box as new <strong>in</strong>vestment<br />

avenues. Blockcha<strong>in</strong> is an emerg<strong>in</strong>g tech-mammoth and<br />

has a potential for mass market implementation <strong>in</strong> future.<br />

Seven f<strong>in</strong>tech themes<br />

Next-generation<br />

payments<br />

• 46 per cent of <strong>in</strong>dian f<strong>in</strong>tech are<br />

focused on payments and trade<br />

process<strong>in</strong>g.<br />

• Payment <strong>in</strong>itiative such as UPI<br />

are expected to def<strong>in</strong>e the future<br />

of payments.<br />

P2P lend<strong>in</strong>g<br />

• 20 new P2P lenders <strong>in</strong> <strong>in</strong>dia <strong>in</strong> 2015.<br />

• P2P on the verge of enter<strong>in</strong>g the<br />

regulatory paradigm.<br />

Blockcha<strong>in</strong><br />

• Industry com<strong>in</strong>g together and<br />

explor<strong>in</strong>g different hypothesis<br />

through hackathons.<br />

• <strong>India</strong>n IT companies ventur<strong>in</strong>g <strong>in</strong>to<br />

Blockcha<strong>in</strong> by open<strong>in</strong>g <strong>in</strong>novation<br />

labs.<br />

Robo-advisory<br />

• Although m<strong>in</strong>iscule at present,<br />

its applicability is ga<strong>in</strong><strong>in</strong>g ground.<br />

• Can be revolutionary <strong>in</strong> personal<br />

f<strong>in</strong>ance management.<br />

Bank <strong>in</strong> a box<br />

• Evolution of payment banks and<br />

RRBs creat<strong>in</strong>g a surge <strong>in</strong> demand.<br />

• Non f<strong>in</strong>ance corporations leverag<strong>in</strong>g<br />

the technology stack of service<br />

providers.<br />

Security and biometrics<br />

• Ga<strong>in</strong><strong>in</strong>g ground with banks<br />

explor<strong>in</strong>g voice recognition<br />

systems.<br />

• Aadhar l<strong>in</strong>ked biometrics can be<br />

crucial <strong>in</strong> the years to come.<br />

F<strong>in</strong>ancial <strong>in</strong>clusion<br />

• Vision 2020 aims to put f<strong>in</strong>ancial<br />

exclusion to s<strong>in</strong>gle digit.<br />

• F<strong>in</strong>tech storm<strong>in</strong>g <strong>in</strong> due to a lot of<br />

government led <strong>in</strong>itiative.<br />

*Note: the above analysis is based on qualitative research conducted<br />

dur<strong>in</strong>g April–May 2016. The rat<strong>in</strong>g parameters have been plugged as per<br />

the current adoption and maturity level of the themes <strong>in</strong> <strong>India</strong>. Particular<br />

areas of consideration were exist<strong>in</strong>g f<strong>in</strong>tech start-up ecosystems,<br />

government regulations and support and steps taken by <strong>in</strong>cumbent<br />

market participants.<br />

Key bases adoption and maturity*<br />

High Medium Low<br />

© 2016 KPMG, an <strong>India</strong>n Registered Partnership and a member firm of the KPMG network of <strong>in</strong>dependent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved.

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