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F<strong>in</strong>tech <strong>in</strong> <strong>India</strong> - A global growth story<br />
38<br />
<strong>India</strong> overview<br />
In <strong>India</strong>, f<strong>in</strong>ancial <strong>in</strong>clusion is projected to be driven<br />
largely by creation of an ecosystem where people get the<br />
opportunities to use f<strong>in</strong>ancial <strong>in</strong>struments <strong>in</strong> their daily<br />
lives and banks make best use of the spread of f<strong>in</strong>tech<br />
and non-f<strong>in</strong>ancial firms operat<strong>in</strong>g <strong>in</strong> these <strong>in</strong>accessible<br />
areas.<br />
At present, the f<strong>in</strong>ancial <strong>in</strong>clusion penetration <strong>in</strong> <strong>India</strong> is<br />
low, where 145 million households do not have access to<br />
bank<strong>in</strong>g services 07 .<br />
In <strong>India</strong>, rapidly grow<strong>in</strong>g penetration of smartphones and<br />
<strong>in</strong>ternet has led to the emergence of multiple<br />
technologies for replac<strong>in</strong>g cash, provid<strong>in</strong>g credit<br />
<strong>in</strong>formation for screen<strong>in</strong>g, enabl<strong>in</strong>g onl<strong>in</strong>e lend<strong>in</strong>g and<br />
purchas<strong>in</strong>g of f<strong>in</strong>ancial products through digital means.<br />
Go<strong>in</strong>g forward, the recent provision of payment bank<br />
licenses by RBI is likely to aid <strong>in</strong> monetiz<strong>in</strong>g this digital<br />
trend and mak<strong>in</strong>g technology as the core offer<strong>in</strong>g.<br />
RBI has also given licenses to 10 entities for sett<strong>in</strong>g up<br />
Small F<strong>in</strong>ance Banks. Through this <strong>in</strong>itiative, RBI aims to<br />
extend the credit facilities to micro and unorganized<br />
sectors. Alongside this, RBI has also come up with a<br />
report on Medium term path for f<strong>in</strong>ancial <strong>in</strong>clusion, which<br />
aims to set the path for 90 percent f<strong>in</strong>ancial <strong>in</strong>clusion by<br />
2021.<br />
The opportunity for f<strong>in</strong>tech is enormous <strong>in</strong> the areas of<br />
government-to-person cash transfer. The Direct Benefit<br />
Transfer (DBT) scheme will enable deeper penetration of<br />
f<strong>in</strong>ancial services and help <strong>in</strong> achiev<strong>in</strong>g f<strong>in</strong>ancial <strong>in</strong>clusion<br />
goals as per RBI.<br />
Even Government of <strong>India</strong>'s f<strong>in</strong>ancial <strong>in</strong>clusion mission is<br />
work<strong>in</strong>g on the same l<strong>in</strong>es with an aim to provide<br />
follow<strong>in</strong>g bank<strong>in</strong>g services to all households with the<br />
follow<strong>in</strong>g steps:<br />
• Access to bank account with an overdraft facility.<br />
• Unique identifier to every <strong>India</strong>n <strong>in</strong> the form of Aadhar<br />
card.<br />
• Rupay-enabled ATM debit card.<br />
• Accident <strong>in</strong>surance cover of INR 1 lakh.<br />
Rapidly advanc<strong>in</strong>g technology is go<strong>in</strong>g to improve the way<br />
banks operate currently <strong>in</strong> <strong>India</strong>. Despite concerted<br />
attempts, banks have not been able to cover a significant<br />
chunk of population under the preview of f<strong>in</strong>ancial<br />
services, which has given an opportunity to f<strong>in</strong>tech<br />
companies to help banks <strong>in</strong> explor<strong>in</strong>g this opportunity.<br />
F<strong>in</strong>tech Area<br />
Payments<br />
Peer to Peer<br />
Lend<strong>in</strong>g<br />
Microf<strong>in</strong>ance<br />
eKYC<br />
Biometric<br />
Digital Identify<br />
Remittances<br />
Source: KPMG <strong>in</strong> <strong>India</strong> analysis, 2016<br />
Application <strong>in</strong> f<strong>in</strong>ancial Inclusion<br />
eWallets, UPI, USSD Transfer<br />
Fund<strong>in</strong>g for <strong>in</strong>dividuals and micro enterprises<br />
Fund<strong>in</strong>g for small and medium enterprise<br />
Aadhar enabled KYC<br />
Credit scor<strong>in</strong>g <strong>in</strong>formation, account open<strong>in</strong>g, ATM<br />
p<strong>in</strong><br />
Aadhaar l<strong>in</strong>kage to account for credit <strong>in</strong>formation<br />
Transfer and payments <strong>in</strong> remote areas<br />
F<strong>in</strong>Tech activity <strong>in</strong> <strong>India</strong> has attempted to cover a range of<br />
<strong>in</strong>itiatives for f<strong>in</strong>ancial <strong>in</strong>clusion. Example:<br />
• Ezetap’s low-cost PoS devices, help<strong>in</strong>g local stores and<br />
villagers transfer funds and make payments 08 .<br />
• Instarem’s offers on <strong>in</strong>ternational money transfer with<br />
charges as low as 1 per cent transaction fee for any<br />
transactional value 09 .<br />
• Milaap’s customised credit programmes for to<br />
underserved sections, which leads to social lend<strong>in</strong>g 10 .<br />
• Budipay’s <strong>in</strong>novative solutions around remittances and<br />
direct benefit transfers <strong>in</strong> <strong>India</strong> 11 .<br />
In the near future, alternative payments are likely to have a<br />
significant share of payments and transfers, which could<br />
lead to deeper penetration of f<strong>in</strong>ancial services, thereby,<br />
support<strong>in</strong>g the overall agenda of f<strong>in</strong>ancial <strong>in</strong>clusion.<br />
Many f<strong>in</strong>tech companies are work<strong>in</strong>g <strong>in</strong> different ways to<br />
contribute toward achiev<strong>in</strong>g deeper f<strong>in</strong>ancial <strong>in</strong>clusion <strong>in</strong><br />
areas such as microf<strong>in</strong>ance, digital payments, credit<br />
scor<strong>in</strong>g and remittances. Some of the most relevant<br />
applications of f<strong>in</strong>tech <strong>in</strong> f<strong>in</strong>ancial <strong>in</strong>clusion are expla<strong>in</strong>ed <strong>in</strong><br />
the table below:<br />
07 F<strong>in</strong>ancial Literacy and F<strong>in</strong>ancial Inclusion – <strong>India</strong>n Way, The Reserve Bank of <strong>India</strong> website,<br />
https://rbi.org.<strong>in</strong>/rbioecdflc2013/Downloads/FL per cent20and per cent20FI-<strong>India</strong>n per<br />
cent20way.pdf, accessed on 10 May 2016.<br />
08 SBI ties up with Ezetap to launch ‘Chota ATM’ for INR 499, Your Story, 03 October 2014,<br />
http://yourstory.com/2014/10/sbi-ties-up-with-ezetap-chota-atm/ accessed on 30 May 2016.<br />
09 Banks are bleed<strong>in</strong>g you dry on your money transfers. A new startup wants to disrupt that,<br />
Tech <strong>in</strong> Asia, 20 January 2015, https://www.tech<strong>in</strong>asia.com/banks-are-bleed<strong>in</strong>g-you-dry-onmoney-transfers-this-startup-disrupts-that<br />
accessed on 30 May 2016.<br />
10 Make a New Loan, Milaap, https://milaap.org/faq/mak<strong>in</strong>g-a-loan accessed on 30 May 2016.<br />
11 Budipay, AngelList website, https://angel.co/budipay, accessed on 30 May 2016.<br />
© 2016 KPMG, an <strong>India</strong>n Registered Partnership and a member firm of the KPMG network of <strong>in</strong>dependent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved.