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F<strong>in</strong>tech <strong>in</strong> <strong>India</strong> - A global growth story<br />

38<br />

<strong>India</strong> overview<br />

In <strong>India</strong>, f<strong>in</strong>ancial <strong>in</strong>clusion is projected to be driven<br />

largely by creation of an ecosystem where people get the<br />

opportunities to use f<strong>in</strong>ancial <strong>in</strong>struments <strong>in</strong> their daily<br />

lives and banks make best use of the spread of f<strong>in</strong>tech<br />

and non-f<strong>in</strong>ancial firms operat<strong>in</strong>g <strong>in</strong> these <strong>in</strong>accessible<br />

areas.<br />

At present, the f<strong>in</strong>ancial <strong>in</strong>clusion penetration <strong>in</strong> <strong>India</strong> is<br />

low, where 145 million households do not have access to<br />

bank<strong>in</strong>g services 07 .<br />

In <strong>India</strong>, rapidly grow<strong>in</strong>g penetration of smartphones and<br />

<strong>in</strong>ternet has led to the emergence of multiple<br />

technologies for replac<strong>in</strong>g cash, provid<strong>in</strong>g credit<br />

<strong>in</strong>formation for screen<strong>in</strong>g, enabl<strong>in</strong>g onl<strong>in</strong>e lend<strong>in</strong>g and<br />

purchas<strong>in</strong>g of f<strong>in</strong>ancial products through digital means.<br />

Go<strong>in</strong>g forward, the recent provision of payment bank<br />

licenses by RBI is likely to aid <strong>in</strong> monetiz<strong>in</strong>g this digital<br />

trend and mak<strong>in</strong>g technology as the core offer<strong>in</strong>g.<br />

RBI has also given licenses to 10 entities for sett<strong>in</strong>g up<br />

Small F<strong>in</strong>ance Banks. Through this <strong>in</strong>itiative, RBI aims to<br />

extend the credit facilities to micro and unorganized<br />

sectors. Alongside this, RBI has also come up with a<br />

report on Medium term path for f<strong>in</strong>ancial <strong>in</strong>clusion, which<br />

aims to set the path for 90 percent f<strong>in</strong>ancial <strong>in</strong>clusion by<br />

2021.<br />

The opportunity for f<strong>in</strong>tech is enormous <strong>in</strong> the areas of<br />

government-to-person cash transfer. The Direct Benefit<br />

Transfer (DBT) scheme will enable deeper penetration of<br />

f<strong>in</strong>ancial services and help <strong>in</strong> achiev<strong>in</strong>g f<strong>in</strong>ancial <strong>in</strong>clusion<br />

goals as per RBI.<br />

Even Government of <strong>India</strong>'s f<strong>in</strong>ancial <strong>in</strong>clusion mission is<br />

work<strong>in</strong>g on the same l<strong>in</strong>es with an aim to provide<br />

follow<strong>in</strong>g bank<strong>in</strong>g services to all households with the<br />

follow<strong>in</strong>g steps:<br />

• Access to bank account with an overdraft facility.<br />

• Unique identifier to every <strong>India</strong>n <strong>in</strong> the form of Aadhar<br />

card.<br />

• Rupay-enabled ATM debit card.<br />

• Accident <strong>in</strong>surance cover of INR 1 lakh.<br />

Rapidly advanc<strong>in</strong>g technology is go<strong>in</strong>g to improve the way<br />

banks operate currently <strong>in</strong> <strong>India</strong>. Despite concerted<br />

attempts, banks have not been able to cover a significant<br />

chunk of population under the preview of f<strong>in</strong>ancial<br />

services, which has given an opportunity to f<strong>in</strong>tech<br />

companies to help banks <strong>in</strong> explor<strong>in</strong>g this opportunity.<br />

F<strong>in</strong>tech Area<br />

Payments<br />

Peer to Peer<br />

Lend<strong>in</strong>g<br />

Microf<strong>in</strong>ance<br />

eKYC<br />

Biometric<br />

Digital Identify<br />

Remittances<br />

Source: KPMG <strong>in</strong> <strong>India</strong> analysis, 2016<br />

Application <strong>in</strong> f<strong>in</strong>ancial Inclusion<br />

eWallets, UPI, USSD Transfer<br />

Fund<strong>in</strong>g for <strong>in</strong>dividuals and micro enterprises<br />

Fund<strong>in</strong>g for small and medium enterprise<br />

Aadhar enabled KYC<br />

Credit scor<strong>in</strong>g <strong>in</strong>formation, account open<strong>in</strong>g, ATM<br />

p<strong>in</strong><br />

Aadhaar l<strong>in</strong>kage to account for credit <strong>in</strong>formation<br />

Transfer and payments <strong>in</strong> remote areas<br />

F<strong>in</strong>Tech activity <strong>in</strong> <strong>India</strong> has attempted to cover a range of<br />

<strong>in</strong>itiatives for f<strong>in</strong>ancial <strong>in</strong>clusion. Example:<br />

• Ezetap’s low-cost PoS devices, help<strong>in</strong>g local stores and<br />

villagers transfer funds and make payments 08 .<br />

• Instarem’s offers on <strong>in</strong>ternational money transfer with<br />

charges as low as 1 per cent transaction fee for any<br />

transactional value 09 .<br />

• Milaap’s customised credit programmes for to<br />

underserved sections, which leads to social lend<strong>in</strong>g 10 .<br />

• Budipay’s <strong>in</strong>novative solutions around remittances and<br />

direct benefit transfers <strong>in</strong> <strong>India</strong> 11 .<br />

In the near future, alternative payments are likely to have a<br />

significant share of payments and transfers, which could<br />

lead to deeper penetration of f<strong>in</strong>ancial services, thereby,<br />

support<strong>in</strong>g the overall agenda of f<strong>in</strong>ancial <strong>in</strong>clusion.<br />

Many f<strong>in</strong>tech companies are work<strong>in</strong>g <strong>in</strong> different ways to<br />

contribute toward achiev<strong>in</strong>g deeper f<strong>in</strong>ancial <strong>in</strong>clusion <strong>in</strong><br />

areas such as microf<strong>in</strong>ance, digital payments, credit<br />

scor<strong>in</strong>g and remittances. Some of the most relevant<br />

applications of f<strong>in</strong>tech <strong>in</strong> f<strong>in</strong>ancial <strong>in</strong>clusion are expla<strong>in</strong>ed <strong>in</strong><br />

the table below:<br />

07 F<strong>in</strong>ancial Literacy and F<strong>in</strong>ancial Inclusion – <strong>India</strong>n Way, The Reserve Bank of <strong>India</strong> website,<br />

https://rbi.org.<strong>in</strong>/rbioecdflc2013/Downloads/FL per cent20and per cent20FI-<strong>India</strong>n per<br />

cent20way.pdf, accessed on 10 May 2016.<br />

08 SBI ties up with Ezetap to launch ‘Chota ATM’ for INR 499, Your Story, 03 October 2014,<br />

http://yourstory.com/2014/10/sbi-ties-up-with-ezetap-chota-atm/ accessed on 30 May 2016.<br />

09 Banks are bleed<strong>in</strong>g you dry on your money transfers. A new startup wants to disrupt that,<br />

Tech <strong>in</strong> Asia, 20 January 2015, https://www.tech<strong>in</strong>asia.com/banks-are-bleed<strong>in</strong>g-you-dry-onmoney-transfers-this-startup-disrupts-that<br />

accessed on 30 May 2016.<br />

10 Make a New Loan, Milaap, https://milaap.org/faq/mak<strong>in</strong>g-a-loan accessed on 30 May 2016.<br />

11 Budipay, AngelList website, https://angel.co/budipay, accessed on 30 May 2016.<br />

© 2016 KPMG, an <strong>India</strong>n Registered Partnership and a member firm of the KPMG network of <strong>in</strong>dependent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved.

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