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KAZIAN ANSWER SHEETS. MBA.EMBA.DMS.ARAVIND 9901366442

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3. What are the yield ratios for each step in the recruitment and selection process? What are the<br />

implications of these ratios for future hiring?<br />

4. Recommend at least three HR planning/recruitment/selection strategies designed to do any of the<br />

following: (1) improve customer satisfaction, (2) increase the efficiency of the customer service<br />

function, (3) increase the tenure of the customer service reps. (or decrease the need for them).<br />

5. Think of a work situation in which your organization uses performance appraisal as a basis for any<br />

type of personnel decision (e.g., promotions, reductions-in-force, transfer, lay-off, pay, discharge).<br />

Select a situation with which you are very familiar or ask an acquaintance to answer the questions.<br />

Respond to each of the items below in this context.<br />

6. Workers’ compensation programs and the FMLA have proven to be problematic laws for<br />

employers.<br />

Research these laws to determine the recent controversies and proposed solutions.<br />

7. Should public employees be allowed to strike?<br />

8. Drug testing should be conducted for all individuals filling sensitive positions and randomly for the<br />

entire organization.<br />

0<strong>9901366442</strong> – 09902787224<br />

Facility Management<br />

1. What are the reasons and rectifications that you would take into consideration to maintain<br />

workplace environment?<br />

2. Who are the specialists of facilities management helping property owners or operators? Explain.<br />

3. “Indian cities are dumped with garbage.” Suggest a way to rectify garbage menace through facilities<br />

management.<br />

4. What do you understand by “facilities management service” ? Discuss in detail<br />

5. With a neat diagram explain the instruments used for work measurement<br />

6. Briefly explain the review of management technique for improving productivity<br />

7. A worker was kept under observation for 20 days. He was found working on 800 occasions and<br />

idling 200 times. He produces 200 jobs during these days. The Observation per day was 5 hours only<br />

and the total number of observations were 1000. Consider 1110 as performance rating for the operator<br />

and 25% as allowance. Calculate the standard time.<br />

8. Explain how suitable location is selected for a plant and the considerations that are given in<br />

facilities planning and layout.

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