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42| Hays<br />

Put talent retention at the heart of<br />

your recruitment strategy: Hays<br />

At the time of writing<br />

(prior to the EU<br />

referendum vote), it<br />

is clear to see that<br />

increasing positivity<br />

and increased tender<br />

opportunities means that<br />

attracting quality staff is<br />

on everyone’s agenda<br />

right now.<br />

For Northern Ireland in general,<br />

the most recent Labour Force<br />

survey contained extremely<br />

positive news for Northern<br />

Ireland, including a record rate of<br />

employment.<br />

TALENT<br />

RETENTION<br />

But before<br />

a company<br />

considers<br />

attracting new<br />

talent, it should<br />

consider what<br />

plans it has in<br />

place to retain the<br />

talent already in<br />

situ.<br />

A good retention<br />

strategy for any<br />

staff member<br />

begins in how they<br />

are recruited in<br />

the first place.<br />

For the construction sector more<br />

specifically, we’re seeing local<br />

investment supporting greater<br />

numbers of jobs within the<br />

industry.<br />

For example in the higher<br />

education sector, Queen’s<br />

University has unveiled a £39<br />

million development plan for its<br />

biological sciences school that will<br />

support around 550 construction<br />

jobs.<br />

The residential sector too is<br />

stabilising and positivity is starting<br />

to reemerge once more. In June,<br />

two housing associations secured<br />

£280 million to build hundreds<br />

of homes in the North West and<br />

Fold Housing followed this up by<br />

announcing plans to commit £40<br />

million in create 400 new units.<br />

With better news now emerging<br />

organisations would be wise to<br />

take a strategic view on their<br />

recruitment planning in the<br />

months ahead.<br />

For our part, Hays is moving<br />

to address anticipated demand<br />

through our global network of<br />

offices. We are actively working to<br />

return skills to the local market<br />

and to showcase the wide range<br />

of opportunities emerging among<br />

Northern Ireland employers.<br />

We are also working with the<br />

institutes and federations to<br />

engage with school leavers and<br />

reinstill confidence in construction<br />

from entry level onwards.<br />

That means<br />

placing retention<br />

at the beginning<br />

of the recruitment<br />

process so as<br />

to provide the<br />

best approach to<br />

addressing this<br />

issue in the longer<br />

term.<br />

For example,<br />

during the<br />

interview process<br />

take time to<br />

show what your<br />

business stands for<br />

and illustrate the<br />

positive employee<br />

experience.<br />

Employers should highlight a<br />

clearly defined career path and<br />

illustrate the dynamic working<br />

culture on offer. And there is<br />

clear evidence which shows that<br />

flexible working policies can<br />

improve productivity and workbalance,<br />

as well as entice new<br />

talent into a business.<br />

In this way an employer will<br />

identify like-minded candidates<br />

who are a natural fit with the<br />

company and the way it does<br />

business.<br />

EMPLOYEE ENGAGEMENT<br />

Effective employee engagement<br />

involves creating an ongoing<br />

dialogue across all sections of the<br />

company. Many organisations are<br />

seeing the benefits of creating<br />

‘good news’ streams through<br />

things like ebulletins, talkback<br />

forums and appraisals to ensure<br />

employees see the overall picture.<br />

At present we are working with<br />

management teams that are<br />

employing ever-more sophisticated<br />

internal communications processes<br />

in order to listen to their workers,<br />

provide feedback and ensure<br />

personnel are fully engaged and<br />

their needs addressed.<br />

Aside from the means of<br />

communication, it is vitally<br />

important too to maintain the<br />

skills of those who are leading<br />

internal communications. This<br />

includes focusing on improving the<br />

people management skills of line<br />

managers. They are at the front<br />

line and are the first port of call<br />

for an employee with concerns.<br />

RECRUITMENT STRATEGY<br />

At Hays we believe that retention<br />

doesn’t just become important<br />

when a new employee walks<br />

in the door, but an employer<br />

should start thinking about<br />

retention while they are attracting<br />

candidates.<br />

Because retention is so integral<br />

to talent management and<br />

acquisition, we are holding<br />

a dedicated HR seminar for<br />

organisations to come share<br />

ideas, best practice and network.<br />

We look forward to sharing<br />

the findings of this seminar with<br />

partners in the weeks ahead.<br />

To find out more about<br />

how to build retention<br />

into your recruitment<br />

strategy, log on to http://<br />

www.hays.co.uk/northernireland/<br />

or call Hays on<br />

028 9044 6900.

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