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2016 Holiday Tool Kit

The Salvation Army Southern California

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eporters covering city news, special events, business news, local<br />

personalities, etc,<br />

• Use tact. When you call an editor or reporter, the first thing you should<br />

ask is if he / she is too busy to talk. If so, offer to call back at a more<br />

convenient time.<br />

• Get to the point. Introduce yourself and give them a quick run down on<br />

your holiday program. Then ask if you can email or fax more information.<br />

(Be sure to ask for the correct spelling of the person’s first and last name<br />

and the email address or fax number he / she would like you to use.)<br />

• Be careful about calling them back to see that they received your info.<br />

This is a pet peeve of many reporters. Once they know about your story,<br />

they’ll let you know if they’re interested in covering it. Oftentimes, they<br />

don’t know until the day of the event whether or not they’ll cover it.<br />

Breaking news always takes precedence. On the day of your event, it’s<br />

okay to call to see if you’re on the list of things they plan to cover that day.<br />

• Know what you’re talking about. Have all the information you need at<br />

your fingertips. Editors/reporters will want to know who, what, where,<br />

when, why and how.<br />

• Be prepared. If media outlets come to cover your story, have some<br />

information for them. There’s no guarantee that the editor or reporter you<br />

spoke with is the one coming to cover your story; and there’s no<br />

guarantee that the editor or reporter you spoke with passed the<br />

information along.<br />

• Thank them for their time. If they do come, take the time to send them a<br />

quick thank you note.<br />

4f. Media Etiquette

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