TTPS QUARTERLY No.1 (1)

the development of the organization’s three-year (2014-2016)
strategic plan and the related annual operating plans. Since
then, roll-out of the annual operating plan has been facilitated
in three ways, with an emphasis on the “operating plan roll-out
meetings”:
1. Face to face engagement
2. Information sharing
a) Annual operating plan booklets (a summarized
version of the complete annual operating plan) are
produced and distributed to all employees
(officers and civilian staff members)
b) Operating plan (full document) is printed and
distributed to Senior Officers and Civilian Heads at
the first operating plan roll-out meeting
3. Online information sharing – operating plan (full
document) is posted on the organization’s website and
on the internal network (TTPS portal)
TTPS Operating Plan Roll-out Meetings
The annual operating plan of the organization is presented to
officers and civilian employees via a 3-tiered roll-out meeting
approach (see Figure 1) beginning with a presentation to the
TTPS Executive. The executive presentation is followed by a
one-day operating plan roll-out meeting, comprising
presentations made by the Commissioner and DCPs, that
focuses on the content of the current operating plan and
feedback segments which provides the opportunity for the
attendees to directly engage with the Commissioner and DCPs
on the information presented and on any other issue of concern
to them. The second tier is a meeting with ACPs, Civilian Heads
and 1st and 2nd in command of ALL Divisions, Sections, Units
and Branches of the TTPS. A key activity at this meeting is the
annual performance awards ceremony at which recognition in
the form of cash incentives are distributed for the
accomplishment of targets set in the annual operating plan. The
engagement intensifies with a series of formally scheduled
one-day “roll-out meetings” with the largest and most critical
group – those employees (officers and civilian staff members
from each Divison, Section and Branch) responsible for the
actual “hands-on” execution of TTPS operations across all
spheres of the organization. At each meeting, the
Commissioner and DCPs deliver presentations on the annual
operating plan and respond to any issue, question or comment
raised by the employees.
At this roll-out meeting questionnaires are administered that
seek to gauge and capture employee satisfaction on matters of
concern to the organization.
Figure 2. Evolvement of TTPS Roll-out Meetings
Figure 1. Tiered Roll-out Meetings
Table 1. TTPS Roll-out Meetings 2014 -2016
A Presentation to the members of
the TTPS Executive (ACPs & Civilian
Heads)
ACPs, Civilian Heads and 1 st and 2 nd in
command of ALL Divisions, Sections, Units
& Branches of the TTPS – 1 roll-out
meeting
Officers and Civilian staff members
from each Division, Section, Unit &
Branch – Several Meetings
The core purpose of the roll-out meetings is for the top
leadership of the TTPS (Commissioner of Police and Deputy
Commissioners of Police) to have direct engagement with as
many employees as possible from each Division, Section, Unit
and Branch of the organization
- On the direction in which the leadership is taking the
organization;
- To encourage buy-in from officers especially as it relates
to moving the organization forward;
- To get direct feedback from employees about issues of
concerns; and
- To motivate staff by providing them with the
opportunity to communicate directly with the
Commissioner and DCPs via the question & answer
segments.
Roll-out Meetings have been utilized up to 2016 (see Figure 2)
and both officers and civilian staff members continue to
express that the meetings are informative and useful. The
question and answer segments are particularly beneficial
because they clarify ambiguities and address issues of concern.
To date, thirty four (34) Level 2 & 3 roll-out meetings were
facilitated and over seven thousand two hundred (7,200)
officers and civilian staff members have been engaged (see
Table 1). This method of engagement will continue to evolve,
but the basic principles will hold as the organization approaches
a new strategic planning cycle.
Year
2014
2015
2016
Level 1
TTPS Executive
Level 2
Senior officers &
Civilian Heads
Level 3
Rank and File of
Officers and
civilian
employees
OPERATING PLAN ROLL-OUT MEETINGS Total
Employees
Total Levels
Engaged
Level 1 Level 2 Level 3
2 & 3
1
1
1
1
1
1
4
17
10
5
18
11
1477
3439
2301
34 7217
51