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COURSE PROFILES<br />
Course Title Duration Course Content<br />
Time management<br />
Customer Service<br />
Performance Management<br />
Finance<br />
Business<br />
12<br />
Essentials of Management<br />
Management months<br />
Appraisal Training<br />
Managing and Developing a<br />
Team<br />
Level 3 Award<br />
in Supervising<br />
Food Safety<br />
Level 2 Award<br />
in Food Safety<br />
4 Days<br />
8 Hours<br />
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Food Contamination & its Prevention<br />
Food Poisoning<br />
Food Premises & Equipment<br />
Food Safety Legislation<br />
HACCP<br />
Personal Hygiene<br />
Pest Control<br />
The Role of the Supervisor<br />
Cleaning & Disinfections<br />
Food Safety<br />
Microbiology<br />
Food Poisoning<br />
Preventing Food Contamination<br />
Personal Hygiene<br />
Premises & Equipment<br />
Food Pests<br />
Cleaning & Disinfection<br />
Food Safety Legislation<br />
Course Title Duration Course Content<br />
The importance of a Balanced<br />
Diet<br />
Promoting Healthy Eating<br />
Different Nutritional Requirements<br />
Level 2<br />
Nutrition &<br />
Health<br />
2 Days Human Energy Needs and<br />
Sources<br />
Nutrition and Their Functions<br />
Factors Affecting Food Intake and<br />
Choice<br />
Health &<br />
Safety<br />
Customer<br />
Care<br />
3 Hours<br />
4 Hours<br />
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<br />
Health & Safety Legislation<br />
Accidents & Injuries<br />
Spotting Hazards<br />
Manual Handling<br />
COSHH<br />
Fire Prevention<br />
First Aid<br />
The Customer Journey<br />
Meet & Greet<br />
What is Good Customer Care<br />
Measuring Good Customer Care<br />
Dealing with Difficult Customers<br />
Effective Communication<br />
50
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