Amadeus Glorious Magazine Issue 01
EP produces Glorious Magazine on behalf of leading foodservice company Amadeus. The magazine is a showcase of adventurous catering solutions and includes the wealth of services the company provides.
EP produces Glorious Magazine on behalf of leading foodservice company Amadeus. The magazine is a showcase of adventurous catering solutions and includes the wealth of services the company provides.
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Tel: 0845 222 0069<br />
Email: info@crewtec.co.uk<br />
RICOH WOMEN’S BRITISH OPEN HOW WAS IT FOR YOU?<br />
Event Support Services<br />
Delivering the highest standard of event support available in the uk<br />
How was it for you<br />
Samantha Bates?<br />
Samantha Bates is the General Manager of External Events and plays<br />
a pivotal role at <strong>Amadeus</strong>. Celebrating 22 years at <strong>Amadeus</strong> the<br />
knowledgeable and hugely experienced events expert is praised by<br />
clients and colleagues but puts her success down to those around<br />
her and says you’re only as strong as the team you work with<br />
Since it’s formation 3 years ago, Crewtec has<br />
evolved to alleviate the increasing pressures put<br />
upon the Events Industry. In 2<strong>01</strong>3, the majority of<br />
Crewtec’s workload was supplying professional<br />
support crew to push flight cases and load vans,<br />
but today our clients need much more from us. The<br />
skill set within our crew is diverse, from certified<br />
plant operators to technicans and multi - skilled<br />
event crew.<br />
Crewtec operate throughout the UK and have been<br />
sending strong crew oversees to work on global<br />
events for our clients. Crewtec are able to identify<br />
common challenges from a global perspective.<br />
Supporting our clients anyway possible and at any<br />
time of the day or night is the mantra at Crewtec<br />
and we uphold this by investing in our services.<br />
CORPORATE CREW SITE CREW PLANT OPERATORS TECHNICIANS<br />
/Crewtec /Crewteccrew crewtec.co.uk<br />
CREWTEC EVENT SERVICES LIMITED<br />
UNIT 6, 38 HEPBURN ROAD<br />
HILLINGTON PARK, GLASGOW<br />
2<strong>01</strong>6 CREWTEC EVENT SERVICES LTD<br />
G52 4RT<br />
ALL RIGHTS RESERVED.<br />
Samantha and <strong>Amadeus</strong> recently received<br />
a top award at the annual FSM Awards.<br />
They won the prestigious ‘Event Caterer’<br />
accolade, which recognises those who<br />
excel within the events sector of the<br />
contract catering industry.<br />
Samantha oversees events run by<br />
<strong>Amadeus</strong> from inception to delivery and<br />
breakdown. These range from greenfield<br />
events where everything has to be set<br />
up from scratch – all delivered by the<br />
<strong>Amadeus</strong> team – or at external venues.<br />
Running <strong>Amadeus</strong>’s external events is<br />
no easy feat and recently Samantha<br />
played an essential role for the<br />
Ricoh Women’s British Open<br />
2<strong>01</strong>6. Each event must<br />
match the client’s brief<br />
and she ensures the<br />
guests leave with a<br />
smile on their faces.<br />
How did you get into<br />
event catering?<br />
I grew up on the Isles of Scilly,<br />
which really is a tourism-based environment.<br />
It followed from working summer jobs in hotels<br />
and restaurants – you could say I fell into it!<br />
How much has the industry changed?<br />
I’ve been working for <strong>Amadeus</strong> for just over 22<br />
years now, having started after leaving college<br />
in Cardiff. I studied a Hotel and Catering<br />
Management course and my first role was<br />
a Banqueting Coordinator. I’ve held a few<br />
different positions within the company which<br />
Sam receiving<br />
the FSM award<br />
for Caterer of<br />
the Year 2<strong>01</strong>5<br />
“I’m lucky to be able to take a step back<br />
and look over my experienced team”<br />
a “I’m step lucky back and to be look able over<br />
to tak<br />
experienced team and ma<br />
sure they are happy and<br />
has over<br />
time turned<br />
into a very<br />
client-facing job. One thing I have noticed<br />
that has changed greatly over the years is the<br />
knowledge everyone has now on food. This is<br />
both a positive and a negative because most<br />
people now have an opinion. Food and drink is<br />
hugely popular, and many now cook as a hobby.<br />
However, because of this they begin to think of<br />
themselves as an expert, which is lovely to see,<br />
but sometimes you are given some very difficult<br />
challenges that simply aren’t possible for<br />
a caterer to achieve! Our role is to make sure we<br />
explore every option for better ways of doing<br />
things, and we strive to ensure all our clients and<br />
customers receive the very best of our abilities.<br />
What is your favourite part of your role?<br />
It’s hard to say because the job itself is so varied!<br />
No day is ever the same. We could be looking at<br />
different quotes in Scotland, Germany or just<br />
down the road from the office. It’s certainly not<br />
the easiest job – you have to love it to stay in it<br />
– and I have a great team around me.<br />
As a GM I’m lucky to be able to take a step back<br />
and look over my experienced team and make<br />
sure they are happy and on the right path, plus<br />
push them to do better year on year. We are<br />
always looking to find better and more efficient<br />
AMADEUSFOOD.CO.UK 35
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