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STaff<br />
MagaziNE 01<br />
09.2007<br />
<strong>life</strong><br />
THE CoRpoRaTE SToRy / WHaT’S SpECial aboUT gEa<br />
i²M / NEW idEaS THaT SERvE all<br />
THE ColoSSi of ST. NazaiRE / a pHENoMENal pRojECT foR NigERia
12<br />
CONTENT<br />
02<br />
16<br />
CONTENTS<br />
Company<br />
02 The Corporate Story<br />
08 Valorization by Kaizen<br />
10 Buena Vista<br />
Markets<br />
12 The Colossi of St. Nazaire<br />
14 Smoke-free thanks to Clarifair<br />
15 <strong>GEA</strong> at Brau Beviale 2007<br />
16 A factory of superlatives<br />
18 Happy Birthday:<br />
100 years of mineral oil separator<br />
Employees<br />
20 Ready for take-off<br />
21 One click leads to <strong>GEA</strong><br />
22 The <strong>GEA</strong> Allstars – ready to rock<br />
23 New ideas serve all<br />
24 News in brief and Quirks<br />
i²M<br />
26 improvement Management<br />
Dialogue<br />
30 The European Works Council<br />
31 Puzzles · Raffles · Miscellaneous<br />
32 imprint<br />
We’re <strong>GEA</strong><br />
<strong>GEA</strong> Life is the magazine<br />
for every member of the<br />
<strong>GEA</strong> <strong>Group</strong> – regardless of<br />
where in the world they are.<br />
The cover of the first issue is<br />
proof of this. Employees were<br />
asked to submit a photo via<br />
MMS or email. The response<br />
was overwhelming. 2,150<br />
people from all over the<br />
world responded. The globe<br />
on the cover is a composite<br />
of all the pictures submitted.<br />
It’s worth taking a closer<br />
look – you might just recognize<br />
yourself or a coworker.<br />
Many thanks for your photos<br />
and for your permission to<br />
print them.<br />
FiNally a MagaziNE<br />
FOr EvEryONE aT gEa.<br />
The <strong>GEA</strong> <strong>Group</strong> is a large company, employing some 19,000 people across the globe.<br />
In an international group of such a scale, it is simply impossible for the employees to<br />
get a complete picture of the entire group with all of its manifold offerings and solutions<br />
for its clients. Many employees, however, would love to know more about their<br />
company and in greater detail. That’s why we have created <strong>GEA</strong> Life, the magazine for<br />
all employees of the <strong>GEA</strong> <strong>Group</strong>. <strong>GEA</strong> Life will report on our day-to-day activities. It<br />
will depict the many facets of the <strong>GEA</strong> <strong>Group</strong> in a lively fashion for the people of the<br />
<strong>GEA</strong> <strong>Group</strong> and their families. As a start, check out the articles on the <strong>GEA</strong> Allstars<br />
Band (SEE pagE 22) and our new online application management system (SEE p. 21).<br />
I hope that this medium will help to open the lines of communication and to enable<br />
you to learn more about each other. Our employees can be proud of their work and<br />
their achievements, which sometimes are simply spectacular. Let’s share these great<br />
contributions to our joint success with others at <strong>GEA</strong> <strong>Group</strong>. <strong>GEA</strong> Life will spread<br />
the word among your colleagues in five languages. Finally, I hope the magazine will<br />
encourage you to follow the motto ‘Share with pride, copy with pride’ (within the<br />
corporation) and swap good ideas if they help to do a job better. Of course, we cannot<br />
live from copying alone. Instead, we’ve got to translate our own good ideas into<br />
action. That’s the reason for the new Ideas and Improvement Management project<br />
known as I²M (SEE pp. 26-29).<br />
Before I leave you, I just want to welcome my colleague Niels Graugaard. He succeeds<br />
Peter Schenk and has been a member of the Executive Board of the <strong>GEA</strong> <strong>Group</strong> since<br />
August 1, 2007.<br />
Go ahead and enjoy <strong>GEA</strong> Life.<br />
Yours Jürg Oleas<br />
Chairman of the Executive Board<br />
<strong>GEA</strong> <strong>Group</strong> Aktiengesellschaft<br />
EdiTOriAl | 1
2 | CompAny CompAny |<br />
WHo WE ArE – THE<br />
COrPOrATE STOry<br />
Following extensive restructuring, beginning in 2003, our company has concentrated on process<br />
engineering and equipment. the disposition of our plant engineering segment had two effects:<br />
on the one hand our company got a completely different face, on the other hand we suddenly<br />
were less interesting for the media, as plant engineering attracted a lot of media attention. that<br />
is why we had to develop a new identity and strategy for the gea group. the result is the Corporate<br />
story. it describes who we are, why we are organized the way we are and what’s so special<br />
about the gea group.<br />
These are the questions we have to<br />
answer for our target groups – the capital<br />
market, employees, customers, suppliers,<br />
the general public – on a daily<br />
basis. People want to know what the<br />
unifying thread is that runs through all<br />
of the <strong>GEA</strong> <strong>Group</strong>’s activities. The <strong>GEA</strong><br />
<strong>Group</strong> concentrates on two basic processes:<br />
heat exchange and separation.<br />
We are experts in basic operations and<br />
technology in both these areas. Our machines<br />
and processes warm, cool, freeze,<br />
separate, dry, measure and agglomerate<br />
a great variety of materials or combinations<br />
thereof. We offer these technologies<br />
to the food-processing, chemical/petrochemical,<br />
energy generation,<br />
HVAC, pharmaceutical and cosmetic<br />
industries, to name a few.<br />
Engineering Excellence<br />
Each of the eight divisions – Air Treatment,<br />
refrigeration, Process Equipment,<br />
Mechanical Separation, Dairy Farm Systems,<br />
Energy Technology, Process Engineering<br />
and Gas Cleaning – stand for (at<br />
least) one core technology. These technologies<br />
constistute the basic operations<br />
of process engineering and are needed<br />
in either the same or alternating combinations<br />
in a number of sectors. This is<br />
what keeps our company together. It is<br />
particularly important for us to explain<br />
this to the capital market in a way that<br />
makes this target group understand that<br />
we are no conglomerate – as these companies<br />
have to face the fact that they are<br />
discounted.<br />
The Corporate Story also marks the<br />
launching of a new claim for the <strong>GEA</strong><br />
<strong>Group</strong>: Engineering Excellence. The<br />
claim has two different meanings: When<br />
we say ‘Engineering Excellence’, we’re<br />
claiming that we are delivering top engineering<br />
performance. At the same time,<br />
we intend to redefine what ‘Excellence’<br />
means for us. Good is not good enough –<br />
we want to be extraordinarily good. We<br />
intend to render that special service that<br />
is going to distinguish us from the competition.<br />
This is part of our claim as well<br />
and thus, a core element in our Corporate<br />
Story.<br />
decentralized diversity<br />
What really makes us unique is our decentralized<br />
structure. Why is that such<br />
an advantage? Doesn’t it make things<br />
somewhat confusing? The <strong>GEA</strong> <strong>Group</strong><br />
promises its customers to create value<br />
together. In order to accomplish that we<br />
offer customers quicker, more flexible<br />
companies that are among the leaders in<br />
their field. At the same time, customers<br />
enjoy the stability of a strong technology<br />
group. If additional process solutions<br />
are necessary, they will get perfectly<br />
coordinated interfaces, in other words,<br />
‘Engineering Excellence’. Our customers<br />
pay good money for our machines and<br />
technologies; they should also be able<br />
to earn good money with them. We call<br />
that a partnership for creating value.<br />
We could not imagine the success of the<br />
<strong>GEA</strong> <strong>Group</strong> without the strong will to<br />
do our best. This is also a part of our<br />
identity. If we want people to produce<br />
excellent work and excellent decisions,<br />
we must give them the opportunity to<br />
do that. That’s what we as a company<br />
consider to be our duty.<br />
Wanted: young professionals<br />
recently, we’ve been worrying about<br />
the shortage of young professionals, especially<br />
of engineers. We are competing<br />
against large brand names. We can’t<br />
match their allure because of our size<br />
and the business that we are in. What<br />
we can offer though, is the chance<br />
even for younger employees to assume<br />
responsibility. Our relatively flat hierarchies<br />
are also attractive. It isn’t just the<br />
job that counts at the <strong>GEA</strong> <strong>Group</strong>; it’s<br />
the person. More than two thirds of our<br />
management positions are staffed with<br />
people from our own ranks. In our company<br />
everybody gets the opportunity for<br />
individual promotion and success both<br />
domestically and internationally.<br />
The story of the ‘new’ <strong>GEA</strong> <strong>Group</strong> has<br />
already been a success story. And there<br />
are many reasons arguing for further<br />
success in the future. These reasons are<br />
quintessence of our Corporate Story.<br />
“It occurred to me again<br />
during the workshop: a lot<br />
of our strength comes from<br />
being decentralized and<br />
diverse ...“<br />
Julia Ehlert, Head of internal Audit,<br />
<strong>GEA</strong> <strong>Group</strong> Aktiengesellschaft<br />
“I see the <strong>GEA</strong> <strong>Group</strong> from the perspective of the<br />
holding company. I’ve visited all the divisions and I<br />
frequently visit individual companies. That’s the way<br />
I see things. The workshop was a sort of ‘<strong>GEA</strong> in<br />
miniature’ with all the similarities and differences –<br />
thanks to the other participants who know the<br />
operative side better than I do. It was a good mixture.<br />
It occurred to me again that many of our<br />
strengths are due to the fact that we have such a<br />
decentralized organization and we are so diverse –<br />
even though it’s hard to coordinate it all, unfortunately.<br />
The Corporate Story has to sort of square the<br />
circle – strengthening our common Corporate Identity<br />
around a decentralized, diverse core.“<br />
How did participants take to the Corporate story workshop? What did they think of their input?<br />
What do they expect from the Corporate story, its implementation now? gea <strong>life</strong> spoke with<br />
two participants from the March workshop …<br />
Jörg römermann, Sales region Central<br />
Europe, WestfaliaSurge deutschland GmbH<br />
“We have some strong brands in our division – including<br />
WestfaliaSurge. The value of these brands,<br />
our thoughts and ideas need to be reflected in the<br />
Corporate Story, too. I’ve spoken out in favor of<br />
that. Otherwise, I restricted myself to listening carefully.<br />
After all, we have quite an impressive history<br />
ourselves. In fact, I would prefer to use that for our<br />
external communication. For internal communication<br />
and corporate identity though, I find the Corporate<br />
Story extremely important. I presented the<br />
results of the workshop in the division afterwards<br />
and we discussed it. That way, everyone knows<br />
how the Corporate Story is unfolding and we don’t<br />
end up confronted with a fait accompli. Brands like<br />
WestfaliaSurge deserve a place alongside the <strong>GEA</strong><br />
brand. I’m sure that ‘WestfaliaSurge – a part of the<br />
<strong>GEA</strong> <strong>Group</strong>’ would benefit from the Corporate Story<br />
and keep us clearly positioned for our customers and<br />
our employees.“
| CompAny<br />
COrPOrATE STOry WorkSHop<br />
twelve colleagues met in Dusseldorf in early March for a weekend workshop to generate the<br />
basic elements of the Corporate story. Ceo Jürg oleas and Ferdinand steves, senior Vice president<br />
personnel, handpicked the team to reflect a cross section of all hierarchies and disciplines.<br />
Workshop participants from the holding and the divisions worked out the basic elements of the<br />
Corporate story.<br />
The new Corporate Story is<br />
pitched to the information<br />
needs of the company’s stakeholders.<br />
Each target group has<br />
its own interest in the <strong>GEA</strong><br />
<strong>Group</strong>. The capital market<br />
(shareholders and analysts) is<br />
interested in management running<br />
a tight ship and achieving<br />
the highest possible return on<br />
capital employed. Employees<br />
are interested in job security.<br />
Customers, on the other hand,<br />
want to know more about<br />
product benefits and group<br />
performance.<br />
Straight from the horse’s<br />
mouth<br />
Input from the day-to-day business<br />
plus the insight of people<br />
involved in operations were<br />
necessary in order to be able<br />
to provide clear, meaningful<br />
answers to these various questions.<br />
results of group work were presented on walls.<br />
Jürg Oleas underscored the<br />
importance of a Corporate<br />
Story for the <strong>GEA</strong> <strong>Group</strong> on<br />
the opening day of the workshop<br />
as he explained the background<br />
in detail to the participants<br />
and initiated them into<br />
the project.<br />
Colleagues were in great demand as well<br />
when it came to shooting the material for<br />
the Corporate Story brochure: they are<br />
represented in the new publication as lay<br />
models now.<br />
CompAny | 5<br />
Men at Work<br />
Are the light and the angle right? How’s the<br />
framing? Uwe Jülichs, Corporate Communications<br />
<strong>GEA</strong> <strong>Group</strong>, photographer Maik<br />
Scharfscheer and Andreas Naroska, Head of<br />
Logistics with the Dairy Farm Systems division<br />
in Bönen, (l. to r.) inspect the first shots<br />
on the notebook.<br />
tHE mAkinG of …
| CompAny<br />
The Air Treatment division provides<br />
solutions for sophisticated<br />
interface functions primarily by<br />
adding specific services to its<br />
existing range. These solutions<br />
have performed outstandingly,<br />
for example in connecting<br />
air-conditioning to building<br />
management systems and remote<br />
maintenance systems.<br />
Air Treatment<br />
“<strong>GEA</strong> creates the perfect atmosphere”. This claim by the Air Treatment division<br />
is more than just a catchy slogan, as it sums up its business philosophy. The solutions<br />
devised by this division use energy-saving methods to purify air and to<br />
humidify or dehumidify it, heat or cool it and transport it to its destination. This<br />
includes heat recovery and the use of water as a coolant.<br />
<strong>GEA</strong> offers customized systems for various requirements in the workplace and<br />
home, such as air-handling units, decentralized units for business and industrial<br />
applications such as fan convectors and air treatment appliances, chillers, control<br />
systems and switch cabinets.<br />
One of the most important factors in our business relationships is to enable our<br />
clients to make the right decision. One of the ways in which we can do this is<br />
to provide them with our references. A number of hotels rely on solutions offered<br />
by <strong>GEA</strong>, such as the Adlon in Berlin, the Hyatt Regency in Mainz, the Villa<br />
Kennedy in Frankfurt am Main and the Hilton in Istanbul. This list could be<br />
continued with European references from sporting facilities, hospitals, the food<br />
industry and museums.<br />
Market focus and<br />
flexibility<br />
Flat hierarchies – swift, direct<br />
decision-making: all companies<br />
in the <strong>GEA</strong> <strong>Group</strong> translate their<br />
market focus and flexibility into<br />
high-quality service, growth and<br />
profitability.<br />
Benefiting from the clear separation between operational and strategic functions<br />
and flat decision-making hierarchies, each company in the <strong>GEA</strong> <strong>Group</strong> can act as<br />
quickly as smaller competitors in the market.<br />
The market focus and flexibility of all parts of the <strong>Group</strong> derive firstly from the<br />
decentralization of functions, which means that each operating unit has the freedom<br />
to conduct its business as it sees fit and to assume responsibility for specific<br />
markets.<br />
And secondly, they derive from the composition of the product range. Complementing<br />
the largely modular structure of its products, the <strong>GEA</strong> <strong>Group</strong> offers a<br />
wide product range within its core competency. This enables it to customize its<br />
components, systems and processes for a large number of clients and sectors. Its<br />
divisions work together on projects, thereby reaping synergies.<br />
Each <strong>GEA</strong> company constitutes the best specialist for its clientele. At the same<br />
time, customers can rest assured that the <strong>GEA</strong> <strong>Group</strong> understands their overall<br />
processes and, consequently, their critical interfaces by virtue of its combined<br />
expertise.<br />
28 29<br />
Refrigeration<br />
focused, agile, investor-friendly<br />
After extensive restructuring, the <strong>GEA</strong> <strong>Group</strong> has a new face now.<br />
From now on, the <strong>Group</strong> will focus on the two basic technical processes,<br />
heat exchange and separation. The <strong>GEA</strong> <strong>Group</strong>’s holding<br />
company is listed on the stock exchange. Its job is to lead the company<br />
with a view towards growing corporate value.<br />
market focus and flexibility<br />
Customers can rely on the best specialists when dealing with “their“<br />
<strong>GEA</strong> company. At the same time, they have the assurance that the<br />
<strong>GEA</strong> <strong>Group</strong>’s knowledge pool means understanding of the whole<br />
process and its critical interfaces.<br />
42 43<br />
People are our most<br />
valuable asset<br />
The division‘s cooling and<br />
refrigeration systems use natural,<br />
environmentally friendly<br />
substances – primarily ammonia<br />
and carbon dioxide. The high<br />
efficiency and lower cost of<br />
buying and disposing of these refrigerants<br />
make them financially<br />
attractive as well.<br />
The Refrigeration division is active in the field of industrial cooling of processes<br />
and products. The product range is based on two core components – reciprocating<br />
compressors and screw compressors - which, together with other refrigeration-cycle<br />
components and devices, form part of complete refrigeration plants<br />
and complex systems.<br />
The fields in which these are principally used are the quality-assured processing,<br />
storage and transportation of foodstuffs. There are also numerous applications,<br />
for example in the chemical and pharmaceutical industries, as well as in the field<br />
of ship refrigeration. Other applications for our refrigeration technology include<br />
ice factories and increasingly sophisticated leisure facilities such as indoor skiing.<br />
The division‘s preventive plant monitoring systems, maintenance procedures<br />
and spare-parts logistics are among the world‘s best in this sector.<br />
The wide range of areas in which<br />
our employees work, the global<br />
nature of the <strong>GEA</strong> <strong>Group</strong>‘s<br />
operations and its deliberate encouragement<br />
of an entrepreneurial<br />
spirit and behavior ensure that<br />
our employees acquire extensive<br />
skill sets. They are flexible,<br />
results-driven and devise lasting<br />
process engineering solutions.<br />
The <strong>GEA</strong> <strong>Group</strong>‘s success is driven by its highly qualified employees, who have<br />
been educated and trained to the highest standards and work in positions that<br />
are consistent with their abilities and objectives.<br />
Underpinned by binding management principles, transparent rules and cutting-edge<br />
HR tools, the <strong>GEA</strong> <strong>Group</strong> encourages and demands excellence from<br />
its workforce in terms of their performance and results. To achieve these goals,<br />
it stresses the importance of quality by promoting fairness, decentralization, an<br />
entrepreneurial approach and personal responsibility in an environment that is<br />
conducive to competition.<br />
All members of staff receive regular training to ensure that they possess the necessary<br />
technical, commercial and organizational expertise for their work that<br />
customers and investors can expect of a leading process engineering firm.<br />
The <strong>GEA</strong> <strong>Group</strong>‘s employees are able to apply the methods most appropriate<br />
to any given situation and to implement the optimum solutions in their field of<br />
activity. What particularly distinguishes them is their willingness and ability to<br />
create synergies, thereby enhancing the company‘s performance, by optimizing<br />
the development, production and distribution functions and collaborating seamlessly<br />
across disciplines.<br />
20-POINT COrPOrATE<br />
idEntity PrOGrAM<br />
the Corporate story is going to be published in form of a brochure. you will find 20 aspects under<br />
the title ‘perspectives’ – 20 good reasons for the gea group.<br />
What drives us<br />
In its new form, our company serves industries that are less cyclical.<br />
Fundamentals are driving the company such as the continual<br />
growth in world population.<br />
Creating value<br />
By continually refining procedures and materials, we are creating<br />
value. This value helps users avoid cost traps. At the same time, we<br />
help customers boost their earning power. The <strong>GEA</strong> <strong>Group</strong> considers<br />
itself a partner in the value-creation process.<br />
Generating growth by meeting differing needs<br />
The highly industrialized markets of the <strong>GEA</strong> <strong>Group</strong> are characterized<br />
by a growing need for high-quality products as well<br />
as changes in taste and style. On the other hand, growing<br />
markets such as Brazil, russia, India and China are more basic<br />
but they present the opportunity of selling extraordinarily high<br />
quantities.<br />
organic growth<br />
The <strong>GEA</strong> <strong>Group</strong> realizes its potential for profitable growth primarily<br />
on its own. The product lineup in processing technology is wide,<br />
the concern is balanced locally while being present throughout the<br />
globe in dynamic growth markets.<br />
Growth – enhancing acquisitions require careful<br />
planning<br />
We have to acquire other businesses in order to meet the expectations<br />
of the capital market. That means that newly acquired businesses<br />
have to start contributing to the success of the <strong>GEA</strong> <strong>Group</strong><br />
immediately. We’ve proven that we can successfully integrate companies<br />
that we acquire. It isn’t just because we have strong brands<br />
at our disposal. We’ve reached this high degree of acceptance<br />
through our decentralized management style.<br />
organization follows function – the structure of<br />
the <strong>GEA</strong> <strong>Group</strong><br />
Divisions are structured according to their core technologies.These<br />
technologies form the basis of process engineering and they are<br />
needed in numerous industries in the same or other combinations.<br />
our goal: being not just good but exceptional<br />
Entrepreneurs drive growth at the <strong>GEA</strong> <strong>Group</strong>. They want to take<br />
charge of their work and they want to see satisfied customers.<br />
Creating sustainable value for our stakeholders isn’t just a matter<br />
of size; it also has to do with striving for extraordinary results.<br />
our strategic guiding principles<br />
Market leadership and focus. Technical leadership through innovation.<br />
Focused on results. Calculated risk-taking.<br />
Adding value for our customers –<br />
the <strong>GEA</strong> <strong>Group</strong>’s value proposition<br />
Our promise extends to all aspects of value creation. The <strong>GEA</strong><br />
<strong>Group</strong> offers fast, flexible companies that are among the leaders in<br />
their field. At the same time, customers enjoy the security and the<br />
stability afforded by a strong technology company.<br />
operational excellence<br />
Our activities aim to increase corporate value. The focus here is on<br />
boosting profitability. This is a bellwether for the operative excellence<br />
of the companies within the <strong>GEA</strong> <strong>Group</strong>.<br />
Creating value, active and available worldwide:<br />
the <strong>GEA</strong> <strong>Group</strong>’s services<br />
Maximizing the usability of an investment throughout the entire<br />
<strong>life</strong>cycle of process technology demands clearly budgetable service<br />
modules and preventative maintenance. Proactive services like<br />
these prevent problems before they actually occur.<br />
CompAny | 7<br />
people are our most valuable asset<br />
Highly trained, highly qualified people working in positions that<br />
suit their ability and their goals are the main reason for the <strong>GEA</strong><br />
<strong>Group</strong>’s success. Supported by binding management guidelines,<br />
understandable rules and modern personnel tools, the <strong>GEA</strong> <strong>Group</strong><br />
promotes and encourages excellence.<br />
Achievement needs to be nurtured<br />
We fill more than two thirds of our management positions with<br />
people from our own ranks. We provide opportunities for every<br />
employee to get ahead and succeed in domestic and international<br />
markets.<br />
Sharing knowledge for the common good<br />
The <strong>GEA</strong> <strong>Group</strong> combines the knowledge of more than 250 highly<br />
specialized companies. Knowledge management makes ideas, insights,<br />
methods and experience – the DNA of leading technology<br />
specialists, as it were – available for joint projects.<br />
innovation and improvement are key to<br />
everything we do<br />
Translating developments quickly and economically into marketready<br />
products and methods is a major success factor both for the<br />
<strong>GEA</strong> <strong>Group</strong>’s leading position and its future growth.<br />
Sophisticated, accurate and transparent:<br />
the <strong>GEA</strong> <strong>Group</strong>’s risk management<br />
Today, the <strong>GEA</strong> <strong>Group</strong> is well protected against negative influences<br />
both internally and externally. Low levels of complexity, fewer oneoff<br />
orders, consistent job selection and shorter project durations<br />
make risk in the machine tool business well manageable.<br />
the <strong>GEA</strong> <strong>Group</strong> as a corporate citizen<br />
The <strong>GEA</strong> <strong>Group</strong> treats the cultures, norms and laws of different<br />
countries or regions with respect. It is our responsibility towards our<br />
stakeholders and to society at large.<br />
Sustainability<br />
The sustainability of its solutions fortifies the <strong>GEA</strong> <strong>Group</strong>’s market<br />
position and paves the way for profitable growth. Our machines<br />
and processes result in high-quality products that have long lowered<br />
operating costs and conserved resources.
| CompAny<br />
WE’rE GETTING bEttEr All tHE timE!<br />
KAIzEN PrOMOTES VALUE CrEATION.<br />
it all began with the realization that keeping customers is less costly than acquiring new ones.<br />
What can be more appealing to customers than constant, tangible improvement? that’s exactly<br />
what we’re trying to achieve with the aid of our internal advisors gea Consulting gmbH<br />
(see bOx) and the kaizen management system.<br />
The word ‘Kaizen’ in Japanese means improvement. Not all<br />
at once, but step by step, as Asian philosophy teaches us. It<br />
doesn’t mean that everything has to be new and different. We<br />
just want to improve in places where the opportunity presents<br />
itself.<br />
Whatever increases value<br />
It’s a matter of separating the wheat from the chaff. Keep<br />
any activity that increases the value of a product or service,<br />
eliminate those activities that consume resources without adding<br />
any value. The quality of products or services will improve,<br />
services will become prompter and more flexible and costs will<br />
drop. Every process will undergo scrutiny and will be improved<br />
with regard to customer needs.<br />
toyota – a shining example of kaizen<br />
Kaizen is not the latest rage among consulting companies:<br />
Toyota came up with the concept in the 1950s. The Japanese<br />
automobile manufacturer was in a crisis then. However, instead<br />
of shedding 0 per cent of its staff, the company opted<br />
for permanent quality enhancement. They collected methodologies<br />
from the US and Europe, combining them into what<br />
became known as the Toyota Production System. It seems to<br />
have paid off because Toyota passed General Motors in early<br />
2007 becoming the largest automobile manufacturer in the<br />
world.<br />
Extending kaizen to production and administration<br />
We’re not in a crisis but nevertheless we want to provide our<br />
customers with lots of reasons to continue doing business with<br />
us - whether it’s in manufacturing or in administration. While<br />
manufacturing costs continue to drop, administration costs<br />
have risen briskly. Today nearly everyone complains about a<br />
drastic rise in the flood of information. More than an hour<br />
each day is lost just handling email and even more time is<br />
consumed in unfocused meetings. Finally, very few employees<br />
have an eye on the entire process, which means that they do<br />
not realize that their colleagues are their prime customers.<br />
kaizen at <strong>GEA</strong><br />
I²M, on the one hand, solicits individual suggestions for<br />
improvement. Kaizen, on the other hand, aims at systematic<br />
improvement by teams of employees. Workshops in manufacturing<br />
and administration, training sessions, analyses of<br />
potential, plus company visits are all ways to come up with<br />
suggestions for improvement, to verify their feasibility and<br />
then implement them. The result will be a world-class standard<br />
in manufacturing and administration, the best prerequisites for<br />
loyal customers.<br />
gea Consulting gMbH<br />
Guido Beyß and Marco Silz head <strong>GEA</strong> Consulting GmbH. Fifteen<br />
experienced consultants provide support to all <strong>GEA</strong> divisions<br />
and companies across a variety of projects. Services include<br />
strategy, support during acquisition projects, help with investment<br />
considerations including execution and risk management,<br />
as well as zero-based budgeting, corporate restructuring and<br />
process optimization by Kaizen. The emphasis initially is on creating<br />
transparency. <strong>GEA</strong> Consulting GmbH then works with<br />
people to develop concepts, implementing them on site in the<br />
operative units. It combines expertise in process optimization<br />
with know-how specific to <strong>GEA</strong>. As a central internal service,<br />
affiliated to the ressort process technology of the <strong>GEA</strong> Board,<br />
<strong>GEA</strong> Consulting combines expertise in process optimization<br />
with <strong>GEA</strong> specific know-how.<br />
kAi<br />
CHAnGE<br />
ZEn<br />
Good<br />
(for the better)<br />
Kaizen is a composit of the Japanese words ‘kai’ and ‘zen’.<br />
CompAny | 9
10 | CompAny<br />
BUENA viStA<br />
Microsoft Vista and the new office package may have just made their<br />
appearance on the market but we already have them. it’s not because it’s<br />
bigger or brighter or because it’s less static. instead, it’s because it’s the<br />
best solution. Management has already given its blessing to the gea corporate<br />
client, having signed a contract with Microsoft in May. the only<br />
thing that remains to be done now is the implementation.<br />
The VISTA conversion will begin in August<br />
2007 in Germany, Denmark and the Benelux<br />
countries. By February 200 , 125 different<br />
offices will have exchanged some , 00 laptops<br />
and desktops for new computers and<br />
software. Implementation for the rest of the<br />
world will proceed, country by country, beginning<br />
in January 200 . The goal is having every<br />
user at the company’s 0 different locations<br />
working with the new system by fall 200 .<br />
This radical conversion will bring some definite<br />
advantages – a high degree of standardization,<br />
global contracts with Microsoft and Dell, a<br />
single infrastructure for everyone and efficient<br />
support.<br />
Standardization: key to cutting costs<br />
Standardization is the key to getting a handle<br />
on IT costs in the eyes of leading consulting<br />
companies. It will allow us to flex our<br />
purchasing muscle, have lower maintenance<br />
and support costs. Furthermore, we will be<br />
able to link in new users easily. In line with this<br />
view, the <strong>GEA</strong> corporate client will include key<br />
applications with optimum equipment, a limited<br />
selection of laptops and desktops, a central<br />
library of applications and programs, and<br />
central maintenance.<br />
Global contracts – best conditions<br />
We have signed global contracts with providers<br />
for all the hard- and software. Not only<br />
did that allow us to cut the actual purchase<br />
price up to 50 per cent in some cases; we also<br />
have a chance to keep the number of different<br />
hard- and software elements used for the<br />
same purpose as low as possible, thus greatly<br />
reducing the coordination and maintenance<br />
effort.<br />
AN OVErVIEW<br />
OF NEW<br />
HArD- AND<br />
SOFTWArE<br />
Hardware:<br />
• Dell optipleX 755<br />
(Desktop)<br />
• Dell latituDe D430/<br />
D630/D830 (laptop)<br />
• Dell precision t3400<br />
(Workstation)<br />
Software:<br />
the preinstalled package<br />
includes:<br />
• Vista enterprise<br />
• office professional<br />
plus 2007<br />
• selected auxiliary<br />
programs like zip,<br />
acrobat reader or the<br />
at&t network client<br />
for laptops<br />
• gea it.net active<br />
Directory<br />
• Microsoft sMs<br />
Seamless connections – free<br />
flow of information<br />
Anybody registered on the <strong>GEA</strong> network<br />
will have full access to the worldwide<br />
address book and to his own data from<br />
anywhere in the world. We will all have<br />
to adhere to clear guidelines so that we<br />
can maintain this standard and the freedom<br />
that comes with it. Otherwise, its<br />
open borders could quickly degenerate<br />
into a Trojan horse, an easy target for<br />
viruses and chaos occasioned by individual<br />
expansions.<br />
Applications – everything the<br />
user’s heart desires<br />
Many jobs require special applications –<br />
these will be available, of course.<br />
However, there will mostly be only<br />
one application per job in order to cut<br />
licensing costs and reduce support<br />
needs.<br />
Efficient support – round<br />
the clock, day after day<br />
The new hard- and software is there<br />
to help you do your work. We will do everything in our power<br />
to make sure that your PCs and programs always work, that<br />
they are always updated and always protected. Before calling<br />
the hotline though, please ask a trained coworker first.<br />
CompAny | 11<br />
What will it cost?<br />
It may seem expensive at first glance, but closer examination<br />
reveals a different picture. One third of the purchase price consists<br />
of the usual expenses for replacement<br />
and leasing. We were able to negotiate<br />
another third and we will finance the<br />
final third by selling old equipment,<br />
improving processes, saving the usual<br />
expense of updates plus the new format.<br />
Bottom line: this is an unbeatable<br />
monthly fee that remains the same for<br />
every workstation.<br />
Help us ConVert!<br />
everyone will make the transition<br />
in (nearly) one fell swoop. We need<br />
your help to make this vision a reality.<br />
until the conversion, we kindly ask<br />
you to:<br />
1. refrain from purchasing licenses for Vista, office<br />
2007, Cal for Windows, exchange, sMs and sharepoint<br />
portal. licenses have already been purchased<br />
for the entire group.<br />
2. purchase and install only Vista-compatible products –<br />
if necessary.<br />
3. purchase as few new computers as possible. if a new<br />
purchase is unavoidable, buy only Dell hardware after<br />
obtaining approval from the Cio division.
12 | mArkEtS<br />
THE Colossi OF st. nazaire<br />
Gea delivers GiGantiC air Coolers and Condensers for Gas-to-liquid plants.<br />
the challenge is as huge as it is innovative: employees of the gea subsidiary batignolles<br />
technologies thermiques (btt) are currently working on a massive project in the harbor<br />
of st. nazaire (France). this entails the pre-assembly of an air-cooled condenser for a<br />
gas-to-liquid plant (in short: gtl). each of the three modules is 75 meters high,<br />
50 meters long and 15 meters wide. adding up to a total weight of 500 tons per module.<br />
Why pre-mount such colossal modules, instead of fitting the<br />
individual components together on site? Indeed, that was<br />
the original plan. But serious problems in respect of logistics,<br />
security and qualified personnel on site soon materialized.<br />
For this reason, Btt suggested shifting the pre-assembly work<br />
to France, leaving only the final assembly to be completed<br />
in Nigeria. The client agreed to this proposal. And so the<br />
Btt specialists began working in September 200 . In the<br />
interim, important elements have been fitted and an initial<br />
function test has been successfully completed. The further<br />
the work progresses, the more impressive the sheer dimensions<br />
of the task appear to be. And the clearer it becomes<br />
that the shipping of the three modules, which is planned for<br />
the spring of 200 , is likely to remain extremely exciting –<br />
despite the fact that the construction has been specially designed<br />
to be shipped.<br />
Gtl technology increasingly attractive<br />
When subjected to high pressure and high temperatures,<br />
natural gas can be used to produce diesel fuel. The resulting<br />
fuels offer greater performance while at the same time emitting<br />
fewer pollutants – in view of the urgent need to protect<br />
the environment as well as rising oil prices, this added effectiveness<br />
has generated tremendous interest. The efficiency<br />
of the process, at any rate, is beyond doubt: the GTL technology<br />
is cost-effective even at an oil price of USD 0.00 per<br />
barrel.<br />
plant productivity has been sharply<br />
increased<br />
The first GTL plants were established in the<br />
nineties. The Oryx GTL plant as well as another<br />
plant which is currently being built has a capacity<br />
of ,000 barrels per day. The Shell<br />
Pearl plant, currently under construction in<br />
Qatar, will even boast a capacity of 1 0,000<br />
barrels per day. In view of the growing demand<br />
for energy, the outlook for GTL technology<br />
is extremely positive.<br />
<strong>GEA</strong> is superbly well-positioned<br />
Indeed, this also applies to the division<br />
<strong>GEA</strong> Energy Technology. With<br />
its coolers and condensers, it is represented<br />
in all important GTL plants<br />
around the world. Consequently it is<br />
able to draw upon tremendous experience<br />
and an impressive track record –<br />
an excellent starting position for future<br />
orders.<br />
mArkEtS | 1
1 | mArkEtS mArkEtS | 15<br />
COMMON Ground<br />
The smoking area: Clairifair, keeps the peace<br />
between smokers and non-smokers.<br />
A team player<br />
Clarifair is easy to use. The system can be installed in<br />
new or existing buildings and can be integrated into<br />
existing air conditioning systems. It can even cut the<br />
costs of air conditioning through its lower air exchange<br />
rates. What’s more, Clarifair is available in various performance<br />
ratings both as a floor or ceiling-mounted<br />
model.<br />
it’s in the name: Clarifair is a combination<br />
of ‘clarify’ and ‘air’. and of course the word<br />
‘fair’ is in there as well. after all, Clarifair<br />
assures fair play for both smokers and<br />
non-smokers.<br />
For a long time, it looked as if smokers and non-smokers were<br />
not going to be able to reconcile. Strict separation and tougher<br />
laws seemed to be the only way out. Non-smokers felt put upon<br />
while smokers felt like they were being discriminated against.<br />
Now it appears that both parties will be able to settle<br />
‘out of court’. The solution: the Clarifair ventilation<br />
and filter system by <strong>GEA</strong> Air Treatment. It absorbs<br />
and eliminates nearly one hundred per cent of the<br />
smoke of up to twelve people.<br />
Clarifair battles smoke wherever it occurs – at a counter,<br />
a table or in a break room. Clarifair inhales up to<br />
1,500 cubic meters of air per hour through its large<br />
intake ducts and conducts the air through a threefilter<br />
system. The pre-filter traps large particles; the<br />
electric filter makes short work of microscopic smoke<br />
particles while the active charcoal filter removes the<br />
odor. What emerges is pure air, as the German Technical<br />
Inspection Authority (TÜV) confirms. And all of<br />
this is barely audible, thanks to a sound baffle.<br />
So smokers and non-smokers can fraternize after all, as in<br />
Austria’s tallest building, the Millennium Tower, where smoking<br />
is strictly forbidden. The only exception: the Clarifair smoking<br />
area in the foyer. Such exceptions could also become possible in<br />
other countries pending certification.<br />
electrostatic<br />
filter<br />
activated carbon<br />
filter<br />
sound absorber<br />
ionizer<br />
prefilter<br />
fan<br />
GrAfik-vErfAHrEnS-ExponAt-AutomAtionS-WAnd!<br />
CHEErS Cheers<br />
the 2007 brau beviale in nuremberg again promises<br />
to be the top international trade show<br />
for breweries and the beverage industry. participating<br />
gea companies have come up with something<br />
new and unusual for their 500 squaremeter<br />
exhibit – a ‘vision wall’ that shows what<br />
gea can do for its customers.<br />
The ‘Grafik-Verfahrens-Exponat-Automations-Wand’<br />
as the ‘vision wall’ is<br />
called in German, could<br />
win the ‘European Beer<br />
Star’ based on its name<br />
alone. Unfortunately however,<br />
the award is reserved<br />
for the beer that the ,000<br />
odd visitors at the Brau Beviale<br />
from November 1 – 1 choose<br />
as Europe’s best.<br />
<strong>GEA</strong> times eight<br />
Focal point of the stand is the ‘vision<br />
wall’ where <strong>GEA</strong> companies Huppmann,<br />
Tuchenhagen Brewery Systems, TDS Tuchenhagen<br />
Dairy Systems, Tuchenhagen, Westfalia<br />
Separator, <strong>GEA</strong> Ecoflex, <strong>GEA</strong> Diessel and Procomac<br />
will demonstrate where their products, technology<br />
and software fit in from brew house all the way to filling plant.<br />
the new <strong>GEA</strong> <strong>Group</strong> Stand: expertise from A to Z<br />
This year our stand is completely different from the one we had last<br />
year. The companies participating, the size and the concept vary<br />
from year to year, but this year is something else. A lot has changed,<br />
beginning with our new location in Hall 7, first-time exhibitors<br />
Huppmann and Procomac, our new exhibit strategy and our tradeshow<br />
concept. The <strong>GEA</strong> <strong>Group</strong> will now be able to demonstrate<br />
its expertise in the brewery and beverage industry from A to z. To<br />
remind our customers of this expertise, all they will have to do is<br />
take a glance at the new ‘Grafik-Verfahrens-Exponat-Automations-<br />
Wand.’ Cheers!
1 | mArkEtS mArkEtS | 17<br />
A fACtory OF SupErlAtivES<br />
<strong>GEA</strong> PHE Systems builds the world’s most modern<br />
factory for plate heat exchangers, for the world’s<br />
largest market, in record time.<br />
the american market is the largest in the world for heat exchangers. if a company wants to do business<br />
in america, it’s got to be there. gea pHe systems, responsible for this business within the gea process<br />
equipment Division, took the challenge. it built the world’s most modern factory in york, pennsylvania,<br />
within a very short time and, in doing so, it pulled away from the competition.<br />
america is the largest market in the<br />
world for heat exchangers. For a<br />
company to do business in america,<br />
it’s got to be there. gea pHe systems,<br />
responsible for this business within<br />
the gea process equipment Division,<br />
accepted the challenge: it built the<br />
world’s most modern heat exchanger<br />
factory in york, pennsylvania, and in<br />
doing so, pulled away from the competition.<br />
What’s more, the whole project<br />
was completed in record time.<br />
gea pHe systems’ new factory is more<br />
than just a symbol of its global position.<br />
it’s a 60-million dollar investment<br />
that makes it the leading center of<br />
competence for plate heat exchangers<br />
in north america.<br />
the first phase of the construction, an<br />
ultra-modern plant for brazed ‘gb’<br />
heat exchangers, was completed in<br />
record time – just some few months<br />
from foundations to start-up. phase<br />
two, to manufacture gasketed heat<br />
exchangers, is expected to be completed<br />
by the end of the year. the<br />
new factory will allow gea pHe<br />
systems north america to provide a<br />
complete range of heat exchangers,<br />
for nearly any industrial application,<br />
throughout north america, with the<br />
efficiency and economy its customers<br />
expect.<br />
the factory will provide 260 new jobs<br />
for the highly qualified workforce<br />
available in the local area. kirby lindtveit,<br />
senior Vice president sales at<br />
<strong>GEA</strong> PHE SySTEMS<br />
Within the gea process equipment<br />
Division of the international gea<br />
group aktiengesellschaft, gea pHe<br />
systems is responsible for plate heat<br />
exchanger technology. With around<br />
750 employees gea pHe systems<br />
achieves an annual group turnover<br />
with plate heat exchangers of several<br />
hundred million euros.<br />
gea pHe systems na, stresses: “york<br />
is the center of the air-conditioning<br />
business in the united states. it has a<br />
good supply of extremely well educated<br />
engineers and workers. With<br />
american and german engineers<br />
working together in this modern<br />
plant we will be able to manufacture<br />
state-of-the-art products and consolidate<br />
our leading position in the<br />
marketplace.“<br />
gea pHe systems is fast becoming a<br />
global player: even though the york<br />
plant represents a huge investment<br />
it’s just another step on the way. in<br />
2003 a heat exchanger plant was<br />
opened at the companies headquarters<br />
in sarstedt, germany; two years<br />
later, a large press in ystad, sweden,<br />
came on line; and earlier this year,<br />
gea ecoflex/india opened a modern<br />
factory for small and medium-sized<br />
heat exchangers in pune, india, to<br />
serve the asian-pacific markets.<br />
Ribbon-cutting in York
1 | mArkEtS<br />
minErAl oil SEpArAtor<br />
turnS 100<br />
100 years of service to our Customers – 100 years of success: it all began with a separator<br />
for the dairy industry developed by ramesohl & schmidt, the company from which<br />
Westfalia separator evolved. today, we’re the market leader in centrifugal separation of<br />
mineral oil and its byproducts. it’s all because we listened to our customers.<br />
from milk to mineral oil<br />
All sorts of filtering devices had been used to purify used lubricants,<br />
all more or less successful. However, the filters failed completely<br />
when it came to steam cylinders because the lubricants<br />
used there also contained water. It was only natural then that<br />
ramesohl & Schmidt should apply the same centrifuge technology<br />
that they had applied to milk to solve the problem of steam<br />
cylinder lubricants. The result was the first mineral oil separator,<br />
which bore the proud name “Molekül”, in 1907.<br />
Customer benefit<br />
Paying attention to the needs of our customers has not only improved<br />
the performance, efficiency and value of our centrifuges;<br />
it has also allowed us to identify new applications. Today, our<br />
separators and decanters play a major role in more than 2,500<br />
processes worldwide. They are used to process fuel oils for marine<br />
and offshore diesel engines. They also desalinate and wash gasturbine<br />
oils, they purify lubricants in power plants and they degrease<br />
and clean emulsions, cooling lubricants and hydraulic oils.<br />
“Molekül”, the first mineral oil separator, had an output of up to 100 liters per hour.<br />
Modern systems can clean up to 7,000 liters per hour.<br />
our customers are our future<br />
Today, performance isn’t the only thing; environmental criteria<br />
count as well. The key here is a holistic approach to progress.<br />
One example is our SeaProtect Solutions from 2005.<br />
Our BilgeMaster, SludgeMaster and CombiMaster protect the<br />
ocean’s delicate ecosystem and make sure that the norms<br />
for purity, such as for bilgewater, stay at 5 ppm (parts per<br />
million).<br />
‘Always at your side’ is not just our promise to customers; it’s<br />
our promise to future generations.<br />
our bilgeMaster purifies bilgewater to the tune of<br />
5 parts per million. the water can be pumped back<br />
into the sea as it is no pollution hazard any longer.<br />
Centrifugal oil conditioning system<br />
mArkEtS | 19
20 | EmployEES<br />
rEADy FOr tAkE-off?<br />
the fly AG leadership simulation is a lot more than just a model airplane.<br />
During the three-day leadership roleplay, participants just<br />
might be tempted to recall their childhood: they get to build<br />
model airplanes. Organizing the activity though can pose a<br />
serious challenge. Participants have to create a company with<br />
three levels of hierarchy – management, foremen and workers.<br />
Some of these have added responsibilities such as the works<br />
council, warehousing or security. Just one day into the exercise,<br />
the boundaries begin to blur between a real company and the<br />
Fly AG. “Fly AG is an extremely realistic slice of <strong>life</strong>“, acknowledges<br />
Stefan Cüppers, Head of Accounting and Controlling<br />
at <strong>GEA</strong> subsidiary 2H Kunststoff GmbH. Kits may have missing<br />
parts and so, it’s time to improvise quickly. Then a customer<br />
complains about project delays – and that is just the beginning.<br />
unanimous Agreement<br />
Fly AG has soared since its introduction. Biesen offers the seminar<br />
not only to the <strong>GEA</strong> <strong>Group</strong> but also to clients in the chemical,<br />
steel and insurance industries. <strong>GEA</strong> is special nevertheless.<br />
“We are going to conduct Fly AG for the first time in English<br />
here”, says Biesen, something that is indispensable for <strong>GEA</strong>,<br />
given its international involvement.<br />
Biesen has never received any negative feedback. On the contrary:<br />
“Fly AG was one of the best seminars I have ever participated in.<br />
It was very hard but I learned a lot about how communication<br />
works in groups and hierarchies”, recalls Julia Ehlert, Head of<br />
Internal Audit of the <strong>GEA</strong> <strong>Group</strong>. One situation in particular will<br />
remain in her memory for a long time. She played the boss and<br />
she thought that she had made the best decision possible for<br />
all involved. Unexpectedly though, her decision was met with<br />
criticism. “The decision was okay but I didn’t involve the others –<br />
the ones who were affected – in the decision-making process”,<br />
says Ehlert.<br />
rotating jobs<br />
Participants draw lots for jobs and go back and forth between<br />
being leaders and subordinates. Their old skills are useless in<br />
each new situation, so they are embarking on new territory<br />
good ideas come to some people in the shower; others have<br />
their moments of brilliance just before dropping off to sleep.<br />
a somewhat unusual idea occurred to job trainer ralf biesen<br />
while building a model glider. twelve years ago, he was searching<br />
for a training concept that could convey the idea of<br />
leadership in a concrete, and not just theoretical way. biesen<br />
thought that he was on to something. so did the gea group,<br />
which incorporated the seminar into its training program.<br />
each and every time. They get to experience all the highs and<br />
lows of a business ranging from ‘mission accomplished’ to impending<br />
bankruptcy. “Not even I know how Fly AG will fare at<br />
the beginning of a seminar. But I do have more than 00 ways<br />
of intervening”, explains Biesen. Participants get to test their<br />
limits. “The results can often be surprising”, says Biesen, but<br />
that’s necessary in order for lessons like leadership style, communication<br />
and organization to take hold.”<br />
the difference between acting and experiencing<br />
Volker Andußies, Head of Management Development, explains:<br />
“This seminar is basically suitable for anyone in management –<br />
all the way to the top. It underscores patterns of behavior and<br />
shows how to optimize them. Mostly though, we use it in our<br />
basic training ’Leadership and Management’ for our management<br />
trainees. We want them to be familiar with the various<br />
demands of leadership. They should get to know the difference<br />
between the signals that management is sending and what the<br />
staff actually receives because this is where we have the most<br />
acute problems.”<br />
seMinar goals<br />
• experience leadership from<br />
different perspectives<br />
• determine what the factors<br />
of successful leadership are<br />
• get direct feedback on the<br />
impact of one’s own leadership behavior<br />
• define positive leadership characteristics<br />
• transfer lessons learned to the workplace<br />
interested?<br />
please contact your Human resources Department.<br />
<strong>GEA</strong> IS JUST A<br />
CliCk<br />
AWAy<br />
i-Grasp by Stepstone is the<br />
<strong>GEA</strong> <strong>Group</strong>’s online job<br />
application system.<br />
When it comes to job applications, bond paper, an attractive folder and meticulous handwriting<br />
will soon be things of the past. More and more people are applying via the internet. now they<br />
can also apply to the gea group online.<br />
During the third quarter of 200 approx.:<br />
. million Germans visited a<br />
job Web site at least once a month –<br />
and the trend is growing. The Internet<br />
has become the primary medium<br />
for job applications. It’s also the best<br />
way to reach graduates with one to<br />
three years of work experience, a key<br />
target group for <strong>GEA</strong>. The <strong>GEA</strong> <strong>Group</strong><br />
has been using the i-Grasp application<br />
management system by Stepstone<br />
since late April/early May 2007 for jobs<br />
in Germany. European-wide implementation<br />
is envisaged for 200 .<br />
targeted search, quick work<br />
i-Grasp supports every recruiting process<br />
from ad design through handling<br />
the applications themselves to tracking<br />
statistics for the Human Capital<br />
Cockpit, the company-wide personnel<br />
tracking system. “i-Grasp makes searching<br />
for suitable staff quicker and<br />
easier”, says Michael Kämpfert, Head<br />
of Human resources (Hr) for the <strong>GEA</strong><br />
<strong>Group</strong>. Melanie Hartleif of the Human<br />
resources Departement seconds that.<br />
She does anticipate some extra work<br />
though. “People in Hr will have to<br />
actively search out applicants. We’ll<br />
constantly have to rethink things.”<br />
Petra richert, of the Human resources<br />
Department at Westfalia Separator<br />
AG, is certain that the investment<br />
will be worthwhile. “It will take some<br />
time to tailor the system to the <strong>GEA</strong><br />
<strong>Group</strong>. We’re continually discovering<br />
new ways to improve it.” richert has<br />
already handled one successful online<br />
application. “It was fun working with<br />
i-Grasp. We moved a lot quicker“.<br />
flexible and convenient<br />
you’ll find i-Grasp not only on the <strong>GEA</strong><br />
<strong>Group</strong>’s Web site. Every division can<br />
place it on its Web site and its Intranet,<br />
thus permitting external applicants<br />
to apply either to the central Human<br />
resources Department or via the divisions.<br />
Someone who is looking to<br />
change positions internally can check<br />
out job offerings on the Intranet. Of<br />
course, it is also possible to take the<br />
initiative (for internships, too) and<br />
receive job offers in line with a previously<br />
created applicant profile. A filter<br />
even allows employees to restrict the<br />
search to individual divisions and re-<br />
EmployEES | 21<br />
gions. Applicant Hüseyin Eryilmaz cites<br />
the system’s convenience and clarity.<br />
“<strong>GEA</strong>’s online application-management<br />
system is very structured and easy.<br />
I was able to target my search, and I<br />
also receive emails notifying me of job<br />
openings.“<br />
The new system puts <strong>GEA</strong> in some very<br />
good company. “Online application<br />
systems are common at big companies”,<br />
says Qinglin zhang. He only applies<br />
online. He gives the <strong>GEA</strong> <strong>Group</strong><br />
good marks: “i-Grasp is simple. It requires<br />
fewer forms and it has enough<br />
memory space for application papers.“<br />
Eryilmaz finds the <strong>GEA</strong> system more<br />
structured and in his eyes the color<br />
scheme is pleasantly restrained.<br />
nevertheless: interviews will<br />
always be indispensable<br />
Applicants receive confirmation of receipt<br />
immediately and will receive either an<br />
interview invitation or a rejection letter<br />
within 2 days. Despite all the electronic<br />
refinement, Kämpfert assures that: “the<br />
final decision will always be made in a<br />
face-to-face interview.”
22 | EmployEES<br />
Having fun with the music: the <strong>GEA</strong> Allstars. Their CDs help support needy employees of the <strong>GEA</strong> <strong>Group</strong> and their families.<br />
rEADy to roCk<br />
Jan Denis of grasso products b. V. who plays the trumpet in his spare time initially had the<br />
idea to form a band consisting of musicians from all over the gea group. the idea has become<br />
a lot more than just reality since. the gea allstars have already put out two CDs and now they<br />
have even had their first big public performance.<br />
take HoMe tHe<br />
gea allstars.<br />
you can order the band’s CDs<br />
from karin Harder at<br />
+49-(0)234 980-1276 or<br />
kidr@geagroup.com.<br />
price: 15 euros.<br />
Little did Denis know when<br />
he sent an email outlining<br />
his idea to <strong>GEA</strong> headquarters<br />
in Bochum in 200 that he<br />
would be making his stage<br />
debut just two years later.<br />
The <strong>GEA</strong> Allstars, consisting<br />
of twelve employees from<br />
Germany and the Netherlands<br />
plus a female vocalist,<br />
performed on June 2 at a<br />
public festival in Bochum.<br />
Spare-time rehearsals,<br />
ticket sales for a good<br />
cause<br />
Bochum had an open ear<br />
for Denis’ suggestion. <strong>GEA</strong><br />
promised to support him and publicized his idea in the former<br />
staff magazin. Eight musicians promptly answered the call<br />
and, under the direction of professional musician Peter ritter,<br />
they were soon making music together. The <strong>GEA</strong> Allstars were<br />
born. The band has since performed rock, pop and soul classics,<br />
spanning four decades. One of those occasions was at<br />
the <strong>GEA</strong> International Management Meeting in Copenhagen.<br />
“As they’re not commercial, the <strong>GEA</strong> Allstars have two big advantages:<br />
They can afford to be unconventional, working with<br />
amateur musicians as they do, and they can afford to have fun<br />
with the music,” explains ritter. Band members are ready to<br />
sacrifice their weekends or vacation days for rehearsals and<br />
performances. Even the proceeds from the sales of two CDs<br />
don’t end up in the band’s account alone. Instead, one portion<br />
goes to the <strong>GEA</strong> <strong>Group</strong> Assistance Fund e. V. (see boX).<br />
tHe gea group assistanCe<br />
FunD e. V.<br />
the gea group assistance Fund e.V. furnishes aid to<br />
needy employees of the gea group and their families<br />
in the form of money or materials. reasons for assistance<br />
can be a personal emergency, illness, accident,<br />
act of god or the death of an employee or close relative.<br />
applications for assistance must be made in writing<br />
and require the approval of the Fund’s board of<br />
Directors. please consult your Human resources Department<br />
or your works council, if you have any questions.<br />
the Works Council supports the i²M ideas and improvement Management system.<br />
i²m is dear to <strong>GEA</strong> <strong>Group</strong> Chairman<br />
Jürg oleas’ heart, even though<br />
it wasn’t his idea. the idea actually<br />
came from the <strong>Group</strong> Works<br />
Council. it represents a way for<br />
employees to supplement their<br />
income and secure their jobs.<br />
Jürg Oleas and reinhold Siegers, Chairman<br />
of the <strong>Group</strong> Works Council, have<br />
plenty of experience when it comes to<br />
balancing the interests of the group<br />
against those of employees. “We’re talking<br />
about a gold mine here, namely our<br />
people’s ideas. At the same time, the<br />
streamlining process will continue”, says<br />
Siegers. Oleas and Siegers came up with<br />
a solution in both instances, rewarding<br />
suggestions on the one hand and signing<br />
an agreement against downsizing on<br />
the other.<br />
A challenge for management<br />
The key to success is professional organization.<br />
“The success of I²M depends not<br />
only on guidelines being set down, but on<br />
creating a serious atmosphere in which<br />
people can express their ideas and find<br />
fertile ground”, says Siegers. He sees a<br />
task for management here. “They have<br />
to promote creativity and initiative on the<br />
part of employees. They have to motivate<br />
improvements and they have to lead by example.”<br />
That’s the only way to make employees<br />
aware of the virtues of profitability,<br />
quality and customer satisfaction. For the<br />
management, that means ‘spending a lot<br />
more time on employees.’ I²M has great<br />
potential to become a win-win-situation –<br />
enhanced competitiveness for the <strong>GEA</strong><br />
<strong>Group</strong> on the one hand, and job security<br />
plus bonuses for employees on the other.<br />
reinhold Siegers is curious about how the<br />
management is going to tackle this task.<br />
EmployEES | 2<br />
“nEW idEAS<br />
SErvE All”<br />
GrOUP WOrKS<br />
COUNCIL<br />
the group Works Council, under<br />
the leadership of reinhold Siegers<br />
(see piCture), coordinates codetermination<br />
on the part of the group’s<br />
workers. However, it has no authority<br />
over the local works councils.<br />
Deputies for siegers are klaus<br />
Hunger and Heinz Göersmeier.
2 | EmployEES EmployEES | 25<br />
anD tHe Winner is ...<br />
Lots of good ideas were submitted<br />
but there could only be one winner<br />
of this year’s Process Innovation<br />
Contest. Finally, the M-Division<br />
team edged out the competition. Its<br />
presentation on ‘simultaneous cost<br />
calculation’ in the design process<br />
swayed the jury, consisting of<br />
Division Presidents and Dr. Norbert<br />
Nieswandt. By way of reward,<br />
board member Peter Schenk (COO)<br />
handed a check for 250,000 EUr<br />
to Wilfried Mackel. The money has<br />
been earmarked to promote the<br />
proposal.<br />
Cool tools<br />
<strong>GEA</strong> Delbag Air Treatment<br />
GmbH will introduce an electrical<br />
filter system for purifying<br />
machine tool cooling lubricants<br />
at this year’s Hanover<br />
EMO from September 17 to<br />
22, 2007 (Hall 7, Stand E57).<br />
niels graugaarD<br />
MeMber oF tHe<br />
gea group eXeCutiVe<br />
boarD sinCe<br />
august 1<br />
Niels Graugaard, 0, president<br />
of the Process Engineering division,<br />
joined the <strong>GEA</strong> <strong>Group</strong> Executive<br />
Board with effect from<br />
August 1. He succeeds Peter<br />
Schenk who will be leaving our<br />
company on September 0 to<br />
take up a new position as CEO<br />
of the Viessmann <strong>Group</strong>. Niels<br />
Graugaard has headed the<br />
<strong>GEA</strong> <strong>Group</strong> company Niro A/S<br />
in Copenhagen, and therefore<br />
<strong>GEA</strong>‘s Process Engineering division,<br />
since 1999. As president<br />
of our largest division, he has<br />
provided important strategic input<br />
for the group as a whole in<br />
the past. With Niels Graugaard,<br />
the Executive Board will continue<br />
to pursue the same successful<br />
corporate strategy from which<br />
the group is already benefiting.<br />
Master WelDer<br />
Head trainer Henning Vache<br />
encouraged him to enter the<br />
competition for young welders:<br />
Apprentice Benjamin Behr (22)<br />
seized the opportunity to show<br />
what he could do. The <strong>GEA</strong><br />
Ecoflex apprentice welded his<br />
way to first place in Hildesheim<br />
and to second place in Lower<br />
Saxony. Congratulations!<br />
Foul play<br />
The gray geese who tapped<br />
on the window during a board<br />
meeting in Bochum showed<br />
disrespect for the Board of<br />
Directors and were accordingly<br />
refused entry. Now a fence has<br />
been erected to keep them at a<br />
respectful distance.<br />
Venerable<br />
Our mineral oil separators<br />
turn 100 this year. Labels on<br />
a workbench in the shipping<br />
department document previous<br />
jubilees, namely the 50th<br />
and the 75th.<br />
Congratulations!<br />
tHe streets are<br />
paVeD WitH golD<br />
Nobody knows for sure<br />
how many visitors have<br />
stopped to pick up the<br />
2-Euro coin in one of<br />
the rotunda staircases at<br />
company headquarters<br />
in Bochum. What we do<br />
know is that the coin was<br />
imbedded during renovation<br />
work. There must be<br />
something about it – it<br />
had to be replaced twice<br />
already.
2 | i²m i²m | 27<br />
i²m<br />
Dr. andreas risch, Head of the gea group’s i²M improvement Management program,<br />
talks about great ideas and great prizes.<br />
What is the potential of these improvement activities?<br />
Once you realize how much knowledge and experience 19,000<br />
experts can bring to the table, you can begin to imagine what<br />
the potential is. We intend to establish comprehensive idea and<br />
knowledge management in order to preserve and expand our<br />
knowledge base.<br />
i²m<br />
“We’re not talking<br />
about CoFFee Makers<br />
or WristWatCHes.“<br />
We’ve already got several improvement programs<br />
in the group such as r&d, tQm and kaizen. do we<br />
really need i²m?<br />
By all means. We need targeted improvement in different<br />
directions. This entails working with numerous different improvement<br />
projects. A continual improvement process such as<br />
I²M encourages new ideas among our employees and helps to<br />
manage those ideas.<br />
What’s the difference between the various<br />
approaches such as i²m, kaizen and the like?<br />
r&D (research & Development) and TQM (Total Quality Management),<br />
for instance, are strategically oriented. They concern<br />
the basics – products, markets, production, and machines. CIP<br />
and Kaizen stand for separate projects and continual improvement<br />
processes – mostly in manufacturing. This entails teamwork,<br />
frequently organized in workshops. I²M likewise relies<br />
on employees, but it takes their individual ideas into account<br />
for administration procedures, sales and areas beyond their<br />
immediate work environment.<br />
What’s in it for employees?<br />
To give you a short answer: they can earn quite a nice bonus.<br />
Imagine yourself making a suggestion that ends up paying for<br />
your vacation. What’s more, anyone who submits a suggestion<br />
automatically takes part in a drawing with some attractive prizes.<br />
And we’re not talking about about coffee makers or wristwatches<br />
here. Another benefit is for the job itself if the suggestion<br />
results in a simpler, faster or safer procedure.<br />
And what’s in it for the <strong>GEA</strong> <strong>Group</strong>?<br />
I²M increases the value of the company and makes us more<br />
competitive by mobilizing our knowledge, boosting innovation,<br />
optimizing wherever we can and promoting an atmosphere<br />
that is marked by communication and cooperation.<br />
How are you going to coordinate all this?<br />
Each division has someone who is responsible for r&D and<br />
TQM. <strong>GEA</strong> Inhouse Consulting GmbH provides training and<br />
mentoring in CIP and Kaizen. Once trained, employees then<br />
initiate projects and implement them.
2 | i²m i²m | 29<br />
This will be different for I²M. Though on the department level,<br />
supervisors will coordinate the ideas submitted by the employees.<br />
On <strong>Group</strong> level and among the companies and divisions,<br />
there will be individual people responsible for I²M. For the<br />
<strong>Group</strong> level this will be coordinated by myself, reporting directly<br />
to Jürg Oleas. There is also going to be software that will support<br />
all the processes. We will make it available to the companies<br />
right from the start. The software will eventually be able to<br />
steer CIP or Kaizen activities.<br />
How would you summarize the i²m process?<br />
Someone usually submits an idea to a supervisor. The supervisor<br />
decides whether or not to accept the idea and how to recognize<br />
it, using predetermined criteria. For bigger things, say a protest,<br />
or if an idea has been submitted anonymously, we have our<br />
idea agencies. A commission then evaluates the proposal.<br />
How is i²m an improvement over the old<br />
suggestion box?<br />
The good old suggestion box is mostly passive. Someone has<br />
a suggestion and either makes it or doesn’t make it. I²M, on<br />
the other hand, is active. We’re looking for ideas and we will<br />
promote them. We want everyone to get involved with the <strong>GEA</strong><br />
<strong>Group</strong> and identify with it. People are not acting out of charity,<br />
but out of self-interest.<br />
r&d,tQm<br />
Systematic development,<br />
improvements and cost savings<br />
Cip, kaizen<br />
Employees systematically improve<br />
work processes as a team<br />
What does i²m need in order to succeed?<br />
Our people have to be sure that their ideas are not only welcome,<br />
but that they will be acted upon. They also have to want<br />
to participate and they have to have the means. They also need<br />
to understand how the process works and know what the rewards<br />
are. Finally, the software has to work.<br />
What potential do you see for i²m?<br />
We’re counting on one suggestion per year from each employee.<br />
But that’s only the beginning, if other companies who are way<br />
ahead of us on this are any indication. But more important than<br />
any hard and fast number is the fact that attitudes have to<br />
change. I²M can only achieve its full potential if everyone contributes<br />
ideas and knowledge freely and without reservation.<br />
What are the chances that suggestions will<br />
be taken?<br />
Good. Fifty to sixty per cent of all suggestions end up being<br />
taken. Our software and our organization assure that we will<br />
arrive at a decision in two to six weeks at the latest.<br />
Where does the project stand at the moment?<br />
We’ve nailed down the procedures, we’ve created company<br />
guidelines for recognition and procedures and we’ve checked<br />
it over with the Works Council. We even have a mascot.<br />
ideas & improvement<br />
management<br />
Additonal potential: ideas and suggestions<br />
from 19,000 employees<br />
• tap new potential and realize savings<br />
• bonuses help motivate employees to<br />
contribute ideas<br />
• the result is an increase in company value<br />
“be open to innoVation”<br />
Jürg oleas plans to launch i²m as an early<br />
warning system to highlight areas in need<br />
of attention within the company.<br />
He certainly can‘t complain about not having enough<br />
work to do. yet he believes that I²M requires the full<br />
force of the Chief Executive Officer behind it in order for<br />
the initiative to succeed. “In my experience, such a complex<br />
system can only be rolled out worldwide with support<br />
from the highest level of the company,” he says.<br />
Jürg Oleas sees three key objectives at the heart of the<br />
project. Firstly, I²M should help to increase the <strong>GEA</strong><br />
<strong>Group</strong>‘s profits. Secondly, it should give employees the<br />
feeling that they can influence their work at the <strong>GEA</strong><br />
<strong>Group</strong> beyond the confines of their day-to-day routine.<br />
But above all, Jürg Oleas is sure that I²M will act as a<br />
highly sensitive and immediate gauge of the general<br />
mood in the company. If there is a decline in the number<br />
of suggestions being put forward within a particular<br />
department, there is possibly something wrong with the<br />
relationship between staff and management. “Conversely,<br />
a consistently high number of suggestions is a<br />
good indication that we are getting things right”, according<br />
to Jürg Oleas.<br />
Similar systems are already in use in some parts of the<br />
company, but in many areas nothing at all is being done.<br />
Consequently, <strong>GEA</strong> has a lot of catching up to do, but<br />
this also means that it has a tremendous opportunity<br />
to achieve significant improvements in a short space of<br />
time. He asks two things of the workforce: “Be open<br />
to innovation. And if you want to criticize, do so – but<br />
always in conjunction with a suggestion for a better<br />
solution.”<br />
So we’re on our way and we’ll begin in Germany this fall with<br />
the rest of the <strong>GEA</strong> companies worldwide following by the<br />
middle of 200 .<br />
How are you going to monitor the program?<br />
In contrast to its name, “I²M“, which is still a bit of a mystery, the<br />
program launch is going to be completely transparent. We’ve<br />
got so many people that a database system that’s accessible to<br />
everyone can really guarantee success. We’re not going to use<br />
it to check up on people. Instead, everyone will be able to see<br />
which departments, companies and divisions are doing particularly<br />
well and what other people can learn from them.<br />
Where can people get information about i²m?<br />
We’re going to kick off I²M with a communications extravaganza<br />
so I don’t want to blow my wad just yet. you can be sure<br />
though, that everyone will hear about it.<br />
Professor Geanius is the<br />
mascot of the new<br />
Improvement Management.
0 | diAloGuE diAloGuE | 1<br />
ExCEllEnt SpEAkErS, outstanDing topiCs<br />
European Works Council meeting June 26 to 28 in bochum.<br />
19 delegates from twelve countries<br />
arrived at the GeA <strong>Group</strong> Center in<br />
bochum for the annual meeting of<br />
the european Works Council. The<br />
main order of the day was the election<br />
of the new executive Committee<br />
for the next four years. Above and<br />
beyond that the meeting served as a<br />
high-level exchange of information.<br />
The results of the election are as follows:<br />
Denmark’s Jan Hansen of <strong>GEA</strong> Liquid Processing<br />
will assume the chairmanship. His<br />
deputies are Hans-Joachim Meyer (<strong>GEA</strong><br />
Tuchenhagen Dairy Systems), Daniel<br />
Faure (Btt France) and Danny Jonckheere<br />
(Collette N.V. Belgium). Member at Large<br />
will be Kurt Schmölzer (<strong>GEA</strong> Happel,<br />
Austria). His deputy will be Sönke Andresen<br />
of Tuchenhagen GmbH Germany.<br />
rene Peters (Grasso Products N.V., Netherlands)<br />
and deputy Eija Aho of <strong>GEA</strong> Process<br />
Engineering (Finland) were elected<br />
as alternates.<br />
up to date<br />
Aside from the election of the Executive<br />
Committee, there were plenty of things<br />
to talk about. Chairman of the <strong>GEA</strong> Executive<br />
Board Jürg Oleas reported on the<br />
overall corporate situation. His colleague<br />
Peter Schenk (COO) spoke about the<br />
operative companies and divisions while<br />
Chief Financial Officer Hartmut Eberlein<br />
presented the company’s investments.<br />
Human resources Management was<br />
also on the agenda: Ferdinand Steves<br />
and Michael Kämpfert spoke about the<br />
employment situation within the group<br />
and about the Corporate Story project.<br />
Furthermore, they presented new concepts<br />
such as the Human Capital Cockpit.<br />
Dr. Andreas risch introduced the I²M program<br />
to the delegates, the re-launch of<br />
the Ideas and Improvement Management<br />
Program.<br />
European Works Council – news<br />
The Works Council representatives also<br />
had plenty to report on their own companies<br />
and countries. The joint 0+ employability<br />
project of the European Works<br />
Council and <strong>GEA</strong> <strong>Group</strong> management<br />
stimulated lots of discussion, for example.<br />
This is an international project and<br />
accordingly is of great interest to the European<br />
Works Council. reinhold Siegers,<br />
Chairman of the <strong>Group</strong> Works Council<br />
and a member of the Supervisory Board,<br />
informed attendees about the Council’s<br />
work, about new accords struck with the<br />
company and about the equal opportunity<br />
committee.<br />
overcoming linguistic barriers<br />
The coordinator of the European metalworkers<br />
union Joachim Stöber (a member<br />
of our Supervisory Board) spoke on the<br />
perspectives offered by European and<br />
international work. He paid particular attention<br />
to reworking the EU guidelines.<br />
A letter requesting an opinion has been<br />
sent to the EU commissioner in charge.<br />
There is plenty of work to be done within<br />
the Council’s own ranks as well. The<br />
flow of information within the European<br />
Works Council is still restricted due to the<br />
variety of languages spoken. The group<br />
intends to devote more attention to this<br />
problem in the future. The divisional<br />
meetings, which have been taking place<br />
at the European level for quite some time<br />
now, will be extended to include all divisions<br />
in the future.<br />
gaMes anD puzzles<br />
1Move two matchsticks around, so the new figure makes four equilateral triangles.<br />
2<br />
Sudoku directions: Fill in the grid so that every row, every column and every x box contains the digits 1 to 9.<br />
3 6<br />
Sudoku<br />
6<br />
9<br />
1<br />
5<br />
4<br />
7<br />
4<br />
Whippet Eddy<br />
FinDing eDDy<br />
anD CHelsea:<br />
Chelsea is a six-year-old beagle. She<br />
was rescued from a testing lab by the<br />
lead singer of the <strong>GEA</strong> Allstars, Malcolm<br />
Homes, and is now his faithful companion.<br />
Eddy is a four-year-old whippet. The<br />
fastest dog in the world is the pacemaker<br />
for Peter Arens, Director of Corporate<br />
Communications at Westfalia Separator<br />
AG. Look closely at the two dogs and<br />
7 6 5<br />
4<br />
3<br />
1<br />
7<br />
1 8<br />
The clues will be published in the next issue of <strong>GEA</strong> Life.<br />
tell us how often we have hidden Chelsea<br />
and Eddy on the cover page. Everyone<br />
who sends us the right answer will<br />
receive a barking dog ring tone for their<br />
cell phone.<br />
Write to <strong>GEA</strong> <strong>Group</strong> Aktiengesellschaft,<br />
keyword <strong>GEA</strong> Life, Dorstener Straße<br />
, 09 Bochum or email us at<br />
gea<strong>life</strong>@geagroup.com.<br />
8<br />
7<br />
3<br />
4 5<br />
1 6<br />
8<br />
5<br />
7 1 4<br />
8<br />
3<br />
2<br />
9<br />
5 4<br />
7 2<br />
7<br />
4<br />
7<br />
1<br />
1<br />
8 5 4<br />
Beagle Chelsea<br />
2 8<br />
9 3<br />
6<br />
9<br />
2
32 | diAlOGuE/imPriNT<br />
whaT’S NEw?<br />
If you’ve had an experience<br />
at work that could interest<br />
your coworkers, write to<br />
us. If you’ve got a photo to<br />
iMpriNT<br />
<strong>GEA</strong> Life is the staff magazine of the<br />
<strong>GEA</strong> <strong>Group</strong>. It will be published four times<br />
a year and will be distributed to all<br />
employees worldwide.<br />
Editorial board<br />
Peter Caspar Hamel (V.i.S.d.P.)<br />
Katrin Lamprecht<br />
Nina Remmer<br />
Uwe Jülichs<br />
gea<strong>life</strong>@geagroup.com<br />
Produced by<br />
HICOM Berlin GmbH<br />
www.hicom.de<br />
Printed by<br />
Laupenmühlen Druck GmbH & Co.KG<br />
www.l-d.de<br />
Published by <strong>GEA</strong> <strong>Group</strong> Aktiengesellschaft,<br />
Dorstener Straße 484, 44809 Bochum,<br />
Germany. All rights reserved.<br />
share or you have an idea<br />
for one, let us know. We’ll<br />
then decide together who<br />
will write the article. The best<br />
way to contact us is via email<br />
at gea<strong>life</strong>@geagroup.com<br />
or to <strong>GEA</strong> <strong>Group</strong> Aktiengesellschaft,<br />
keyword<br />
MEgapixEl pOkEr<br />
People are taking more pictures than<br />
ever, often to share the moment with<br />
far-away family and friends. We then<br />
send the pictures via MMS or email;<br />
everyone’s glad that it’s so quick and<br />
easy.<br />
But the moment we try to order a print<br />
or to do it ourselves, we are often<br />
mightily disappointed. A picture that<br />
looked brilliant on screen is suddenly<br />
blurred, the colors are off or we even<br />
see the dots.<br />
In order to avoid disappointment, it<br />
helps to know that a few pixels are all<br />
you need for a picture to look good<br />
on a screen. That’s primarily because<br />
it isn’t really a picture. That’s why cell<br />
phones often work with just a few pixels<br />
so that the picture can travel via<br />
MMS quickly and easily. If you want<br />
<strong>GEA</strong> Life, Dorstener Straße 484,<br />
44809 Bochum.<br />
Today nearly every cell phone has an integrated camera.<br />
lots of us also have a small digital camera which we keep at<br />
the ready. Some of us even hunt motives with a large single<br />
lens reflex camera.<br />
to print out pictures taken with a cell<br />
phone, you should display them at the<br />
highest possible resolution on your PC;<br />
this is the file that you should send to<br />
your printer.<br />
Remember: the greater the number of<br />
pixels, the bigger the print can be before<br />
quality begins to suffer.<br />
Which means that the more megapixels<br />
a camera has, the larger the<br />
prints and the better the quality. Many<br />
cameras allow you to set the resolution<br />
for every shot. If you want to print,<br />
just make sure that you always choose<br />
the highest resolution possible.<br />
Squib<br />
arE yOu STill ChECkiNg<br />
yOur EMail? – Or arE<br />
yOu wOrkiNg yET?<br />
The blessings and the curse of email<br />
It could have been a good day. The weather was<br />
nice, there wasn’t much traffic, my workload<br />
was reasonable. So I didn’t think anything of<br />
it when my boss intercepted me in front of my<br />
office. He said he had to discuss our communication<br />
strategy with me – urgently. Sure, no<br />
problem! And even when I opened the door to<br />
my office and my secretary smilingly handed<br />
me a stack of impeccably written callback memos,<br />
I was still in a good mood. All the more<br />
so, because a glance at the caller list on my<br />
cell phone told me that I could already reduce<br />
the stack significantly. Meanwhile, my PC was<br />
raring to go and within just a few minutes, my<br />
day started going downhill – dramatically.<br />
I opened the first email and it asked me<br />
whether I wanted to send a notice of receipt<br />
to the sender. I klicked yes. If only I had known<br />
what the consequences would be of such an<br />
insignificant decision.<br />
I was just pouring my first coffee of the day<br />
when my phone rang. The sender of the email<br />
had just received the confirmation and wanted<br />
to discuss the contents with me right away.<br />
What else could I do? I agreed and, because<br />
I am a woman, and thus capable of multitasking,<br />
I opened another email while we were<br />
talking. In doing so, I triggered a communica-<br />
tions mudslide. I fired off another notice of receipt,<br />
thereby informing the sender that I am in<br />
the office. Since I am already on the telephone,<br />
he can’t reach me at the office number so, he<br />
promptly calls my business cell phone. I don’t<br />
answer it – I know who’s calling – but that<br />
doesn’t stop him from leaving a voice message.<br />
Unfortunately (or fortunately?) it lasts only two<br />
minutes. That saves me from too many calls<br />
but it means that I will have to call back later.<br />
Otherwise, my email account would be completely<br />
full ...<br />
Meanwhile, my cell phone is telling me at regular<br />
intervals that there’s a message waiting<br />
for me. I stick my right index finger in my ear<br />
so that I can listen to the first call. In doing so,<br />
I am prevented from opening any more email.<br />
The chain of communication has thus been<br />
broken … temporarily. Have I managed to beat<br />
back the electronic mudslide?<br />
No way. At that moment, my charming secretary<br />
appears waving both arms to attract my<br />
attention. She succeeds – I immediately cease<br />
any other activity. She says my boss has been<br />
trying to reach me to talk about improving internal<br />
communication but both my telephone<br />
lines were busy and I wasn’t responding to my<br />
email either …<br />
aNd hOw waS<br />
<strong>GEA</strong> lifE?<br />
diAlOGuE | 33<br />
Sure, it would be great if it<br />
were love at first sight for<br />
the new <strong>GEA</strong> Life. But there’s<br />
always something that we<br />
could do better. That’s what<br />
we want. Tell us what you<br />
think. Write and say what<br />
you particularly liked, what<br />
you would like to see done<br />
differently and what’s missing.<br />
Simply drop a note to<br />
gea<strong>life</strong>@geagroup.com or call<br />
us at +49-(0)234-980-1497.<br />
2,150 PiCTurES arE<br />
wOrTh MOrE ThaN<br />
1,000 WOrdS<br />
Imagine you sent around an<br />
email to over 19,000 people<br />
asking them to send you a<br />
picture. Would you really expect<br />
receiving 2,150 photos?<br />
<strong>GEA</strong>’s employees not only<br />
made our title story possible;<br />
in many of the photos you<br />
can also see happiness and<br />
pride – impressive proof of a<br />
vital corporate culture. It was<br />
enough to inspire us to show<br />
a small selection here.
| UNTERNEHMEN<br />
Wuhu<br />
Taiyuan<br />
Beijing Peking<br />
Langfang<br />
Shanghai<br />
<strong>GEA</strong> <strong>Group</strong> in CHiNa<br />
Hongkong<br />
Jiang Yin<br />
Changshu<br />
<strong>GEA</strong> <strong>Group</strong> in CHiNa