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Army - Stimulating Simulation

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in achieving. Together, coach and client hash out goals.<br />

“After we had a couple of conversations, time management<br />

seemed to be a big issue,” COMPASS coach Dwan Bruner<br />

said of her work with Hart. “He was not getting enough sleep.<br />

He was missing appointments.”<br />

She helped him find a useful calendar app for his phone,<br />

with an alarm feature. Together, they identified other areas<br />

where he could tweak his time-management skills, such as<br />

limiting the length of phone conversations when appropriate.<br />

The process relied on planning sheets, charts and logs in<br />

which Hart could write his daily and weekly objectives and<br />

make notes on what he accomplished and how he could do<br />

better next time.<br />

“Each participant decides which tool works best for him or<br />

her,” Bruner said, but the main goal is to instill goal-setting<br />

habits.<br />

“They decide on a task, commit to the details of it, and then<br />

reflect on what worked and what didn’t,” Bruner said. “Then<br />

they discuss it with the adviser and begin to learn the skill of<br />

repeating what works best for them and making it into a routine.<br />

We want to give them skills they can use going forward.”<br />

Therapist Is Partner<br />

The give-and-take between coach and client is different<br />

than what happens in therapy sessions, Libin said. “The sessions<br />

build on the person’s reactions,” he explained. “It’s almost<br />

like a dialogue between coach and patient. When you go<br />

for psychotherapy or even mindfulness, the therapist is more<br />

like a teacher, teaching you techniques and skills. In our case,<br />

[the therapist] is your partner. You’re sort of on the same level.<br />

It’s a two-way process.”<br />

The goals span areas such as relationships, health, career<br />

and daily responsibilities. The veteran learns to break down<br />

each goal into objectives that are “SMART”: significant, measurable,<br />

affirmative—“I will” instead of “I won’t”—realistic<br />

and time-limited.<br />

‘Memory Pad’ Helps<br />

For Hart, building some stretching into his daily routine<br />

and eating right were two other important goals. The timemanagement<br />

routine he’s now settled into involves his phone, a<br />

monthly calendar he carries around folded up in his back<br />

pocket, and a small notebook he calls his memory pad.<br />

“The notebook helps me a lot,” he said. “I don’t try to commit<br />

anything to memory anymore. I look at the pad all the<br />

time. I’ll put simple things on there like ‘work out,’ ‘drink water.’<br />

It reminds me to do different things I wasn’t doing. As<br />

soon as I look at the pad, I know what I have to do. I’ll put the<br />

date when it was completed, or write in parentheses ‘working.’”<br />

Libin’s team doesn’t rely on anecdotal reports from Hart<br />

and the other participants. They administer a battery of validated<br />

tests and questionnaires before a veteran’s participation<br />

and twice afterward, measuring everything from TBI- and<br />

PTSD-related symptoms to progress in areas including work<br />

and relationships. Libin hopes the data will support a wide<br />

rollout of the program across VA.<br />

Relationships is one area where Hart feels he has made<br />

gains. He said that by regularly writing down in his pad “call<br />

Mom” or “reach out” to his brother, he has done a better job<br />

of staying in touch with those who matter most to him.<br />

“My mother lives in North Carolina,” he said. “When I<br />

would start calling her more, she was surprised. She’d say, ‘Are<br />

you OK?’ I’d say, ‘Yeah, Ma, I just realized I haven’t been calling<br />

you like I should.’”<br />

✭<br />

Mitch Mirkin<br />

COMPASS coach Dwan Bruner, left, works with <strong>Army</strong> veteran Brian Hart.<br />

March 2016 ■ ARMY 45

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