Waikato Business News January/February 2017

JANUARY/FEBRUARY 2017 VOLUME 25: ISSUE 1 WWW.WBN.CO.NZ FACEBOOK.COM/WAIKATOBUSINESSNEWS 

THE REGION’S BUSINESS VOICE 

HAMILTON’S 

HOUSING PUSH 

Can the building industry cope? P3 

2017 WILL BE WAIKATO'S 

YEAR - Andrea Fox, p6 

Have your say in our presidential poll – do others agree with you? p4

2 WAIKATO BUSINESS NEWS January/February 2017 

Commercial 

Property 

Management 

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B 07 579 0609 M 027 408 9339 

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B 07 579 0608 

brodie.thomas@bayleys.co.nz 

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WAIKATO BUSINESS NEWS January/February 2017 3 

Housing push sparks 

concern about pressure 

on builders 

Hamilton’s already booming building scene 

is about to be put on steroids as Hamilton 

City Council actively ramps up its dwelling 

and section consent targets for the next 

three years. 

By GEOFF TAYLOR 

In line with the Hamilton 

Housing Accord signed 

with the Government the 

week before Christmas, the 

council has set residential 

consent targets of 1300 this 

year, 1400 in 2018 and 1500 

in 2019. In 2016 the council 

granted more than 1200 

consents, already a massive 

amount compared with just 

481 in 2008 when the Global 

Financial Crisis was kicking 

in. 

But while the need for 

more sections and more housing 

in the city is well acknowledged, 

there are concerns 

within the building industry 

about its ability to cope with 

even greater demand for construction. 

Waikato Master Builders 

president Craig Wallace 

has warned there is already 

a strain on the industry and 

added pressure to build more 

houses could impact quality 

of housing. 

Two major tools will be 

used to ramp up the number 

of sections available for 

housing. One is the council’s 

application for a 10-year 

interest-free loan from the 

Government’s $1 billion 

infrastructure fund which will 

help it to foot the bill for 

expensive infrastructure in 

its Peacocke and Rotokauri 

growth cells. The Peacocke 

subdivision south of Dixon 

Rd could ultimately add more 

than 7000 sections to the city. 

The second, more immediate 

tool is the establishment 

of Special Housing Areas 

(SHAs), pockets of land not 

currently zoned for housing 

which the council can quickly 

rezone for housing. New 

laws allow the Government to 

fast track these developments 

to reduce planning hold ups. 

The council has been asked 

to isolate a number of SHAs 

and recommend them to the 

Government so the process 

can begin. 

Minister for Building and 

Construction, Nick Smith 

said under the Resource 

Management Act, it could 

take up to seven years to 

zone new areas as residential. 

Under the new process for 

SHAs it could be done in 

seven weeks. 

Other tools to help fast 

track housing include a red 

tape review to be conducted 

within the council to ensure 

resource consent and subdivision 

consent processes are 

streamlined. 

The Housing Accord was 

put in place in recognition 

of lack of affordable housing 

nationally. Hamilton is one of 

the locations earmarked as a 

priority in the Government’ 

National Policy Statement on 

Urban Development Capacity. 

But Mr Wallace, who owns 

Waikato building company 

CJW Build says the building 

industry is already under 

significant strain, epitomised 

by the amount of time it was 

taking the council to perform 

building inspections. He said 

before Christmas he was having 

to wait 7 to 10 working 

days to get a building inspector 

out to a house. 

“There’s a lot of pressure 

on all building businesses 

in Waikato at the moment. 

I probably have 18 month’s 

work in front of me and I’m 

looking to take on more staff 

and there are not that many 

good builders out there looking 

for work.” 

“Many builders are looking 

for staff and subcontractors 

are harder to get on site 

because they have so much 

work on.” 

Mr Wallace said builders 

would sometimes find materials 

were out of stock. Last 

year he had to wait six months 

for concrete panels to come 

from Auckland for a house he 

was building in Hamilton. 

He was also concerned 

about people getting into the 

building industry to make 

some money rather than do a 

good job. 

“It’s a bit of a worry. The 

more things are pushed the 

more the quality of some 

building work is going to 

drop.” 

It is estimated that 

Hamilton currently has sufficient 

land for four years 

of Greenfield housing supply, 

mainly through existing 

sections in Rototuna. The 

council’s 10-year infrastructure 

plan provides another 

seven years of supply. In-fill 

housing in areas such as 

Hillcrest, Melville, the Lake 

and Frankton is presently providing 

nearly half of the city’s 

new housing each year. 

Key for the council is to 

progress the Peacocke subdivision 

but there are massive 

costs in provision of a bridge, 

roading and water and wastewater. 

Hamilton Mayor Andrew 

Hamilton Mayor Andrew King. 

King said the council was 

being proactive by entering 

the Housing Accord. 

"We're excited about this 

strong partnership between the 

council and the Government. 

I'm pleased to be working so 

closely with them to achieve 

great outcomes for our city," 

said Mr King. 

"Even though we have 

developer-ready land available, 

I believe we need a 

surplus of titled sections on 

the market. A recent shortage 

in titled sections has pushed 

prices to unacceptably high 

levels. An increase in supply 

will positively impact on 

prices for prospective home 

owners." 

The city’s population is 

about 161,000 but the council 

expects to gain another 

16,000 residents in five years. 

Dr Smith said if home buyers 

in Hamilton are to get a fair 

go, the city needs genuine 

competition. 

“That is over-supplying 

the market quite deliberately 

so there are not regulatory 

barriers in which those 

property developers are able 

to effectively profit from an 

excessive premium for their 

sections.” 

Geoff Taylor, the author of 

this story is also a Hamilton 

city councillor. 

Featuring: 

Cameron Bagrie (ANZ Chief Economist) 

Anna Curzon (Managing Director, Xero New Zealand) 

Chris Joblin (CEO, Tainui Group Holdings) 

New Year, 

New Ideas


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Last month’s results 

Who will you likely be voting for at the next general election? 

Waikato Business News readers are still right in behind the 

National Government, according to our poll in the December/ 

January edition. In the wake of John Key stepping aside we asked 

readers if this might change their political preferences in election 

year. Sixty-six percent still support National, 15 percent Labour and 

The Greens and 19 percent support other options. 

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66% 

66% 

National 

Labour and Greens 

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Cast your vote at: 

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From the editor 

Happy New Year to 

all Waikato Business 

News readers. We 

wish you a successful 2017. 

As with many parts of 

New Zealand, construction 

– both residential and commercial 

- is booming around 

Hamilton. 

Measures being taken by 

Hamilton City Council and 

the Government to increase 

the availability of residential 

sections for development 

are going to exacerbate this 

trend. 

In line with the Hamilton 

Housing Accord signed with 

the Government the week 

before Christmas, the council 

has set residential consent 

targets of 1300 this year, 

1400 in 2018 and 1500 in 

2019. In 2016 the council 

granted more than 1200 consents 

– and this was a massive 

year. 

Housing affordability is a 

big issue and it is hoped that 

increasing supply of sections 

will ease prices. 

But the impact on the construction 

industry also needs 

serious consideration. This is 

an industry already under the 

pump as anyone who’s tried 

to hire a builder or sub-contractor 

in recent months will 

testify to. They are incredibly 

busy but are about to get 

busier still. 

Some thought – possibly 

at a national level - needs 

to go into making sure the 

building industry is resourced 

adequately to ensure that 

quality remains consistent. 

We’ve been burnt before. The 

leaky homes tragedy was a 

stark reminder of what can 

happen if safeguards are not 

in place. 

And it’s not likely the 

building boom will disappear 

in a hurry. As national and 

local government go all out 

to increase housing supply, 

builders will be flat out for 

years ahead. 

On another note I would 

like to welcome experienced 

business journalist 

Andrea Fox to the Waikato 

Business News stable of 

writers. Andrea is an author 

and a former Waikato Times 

business editor and Fairfax 

Business Bureau journalist. 

I’m sure Andrea’s expertise 

each month will add to readers’ 

enjoyment of WBN. 

Geoff Taylor 

Editor 

Waikato Branch – Upcoming events/courses 

At the Institute of Directors 

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8 February CPD: 2 points 

AGM Lunch function with guest speaker Ross Buckley, KPMG 

Future business trends and role of directors 

12.00pm - 2.00pm, FMG Stadium Waikato 

1 March CPD: 2 points 

Lunch function with guest speaker Ngaire Best, Treasury 

Crown Board Appointments - the Ins and Outs 

12.00pm - 2.00pm, FMG Stadium Waikato 

To register, please contact: 

Megan Beveridge, 

Branch Manager 

Waikato.branch@iod.org.nz, 

021 358772 or www.iod.org.nz 

Waikato branch is kindly sponsored by:


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2017 set to be Waikato’s year 

It’s going to be a big year for Waikato 

business with a rising spirit of optimism 

and confidence shaping up to be a gamechanger 

for regional development planning, 

say commerce leaders. 

30430 

By ANDREA FOX 

Andrea Fox is a business 

journalist, a former Waikato 

Times business editor, 

Fairfax Business Bureau 

journalist and author. 

Andrea.fox@xtra.co.nz 

Waikato Chamber of 

Commerce chief 

executive William 

Durning expects 2017 to see a 

real push, led by business, for 

collaboration and synchronicity 

of various groups involved 

in economic development, 

investment and infrastructure 

planning for the greater region. 

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Prominent company director 

Margaret Devlin, who last 

month stepped down as chairperson 

of the Waikato Institute 

of Directors as it marked its 

25th year, says business people 

are ready to “make things 

happen” this year. 

“There’s a lot of activity in 

the region, many opportunities 

that businesses are going to 

look to seize on. Business is 

feeling more confident around 

what could be done in this 

region,” she says. 

“There’s a real sense of 

optimism. There’s going to be 

a lot happening in 2017. What 

that specifically might mean, 

who knows, but people are 

ready to kick in and make 

things happen.” 

Devlin says much of the 

momentum has been fuelled 

by Waikato’s “growth agenda”, 

encompassed by major 

regional planning initiatives 

such as the Waikato Plan, 

Waikato Means Business and 

Future Proof Strategy. 

While these are collaborative 

efforts between commerce, 

communities and 

local and central government, 

Devlin and Durning say the 

feedback they are getting is 

that people want more collaboration. 

Durning says communication 

is likely to be a key theme 

this year. 

“One of the subsets of this 

is the often-discussed issue 

of an economic development 

agency. I think there’s a case to 

be had for a conversation how 

we can work collaboratively 

together to articulate the economic 

opportunities that exist 

for us.” 

While local and central 

government were keen to support 

pro-business, business-led 

initiatives, it was up to business 

to identify issues and 

actions and find “an appropriate 

mechanism” to do this. 

“That is what I get the sense 

is being worked on, and as 

an organisation we are very 

keen to support and encourage. 

What that looks like I don’t 

know, I don’t think there is 

a clear idea (yet) and there’s 

nothing wrong with that.” 

But he expected to see 

developments this year. 

“At the forefront of our 

minds is that the opportunity 

exists for us (Waikato) to be 

good. But that’s not actually 

good enough. For us to 

be exceptional and to deliver 

something exceptional will 

require us to think innovatively 

and in a different way.” 

Devlin says the strong message 

from businesses in her 

three years as independent 

chairperson of the joint committee 

for the Waikato Plan 

- the first time all councils and 

agencies have worked together 

to guide regional investment 

for the next 30 years – is that 

they want collaboration. 

“There’s strong support 

for thinking up, not down in 

detail, and how to optimise 

potential for this region. For 

me, this year will be about 

Waikato business asking what 

we can do together. Let’s 

embrace these collaborative 

projects and get moving.” 

The draft Waikato Plan 

Waikato Chamber of Commerce 

chief executive William Durning. 

Former Waikato Institute of 

Directors’ chairman Margaret Devlin. 

goes to public consultation 

early this year. It outlines four 

priorities: planning for population 

change; getting investment 

right; partnering with 

iwi; addressing issues around 

freshwater quality and allocation. 

Devlin said it was not 

well understood that both the 

Waikato Plan and Waikato 

Means Business, an economic 

development strategy, are 

“living, breathing” documents 

that will be updated regularly. 

The Waikato Plan would keep 

evolving and was accountable 

for its delivery. 

“Part of the consultation 

process will be looking at what 

should the delivery mechanism 

look like. Is it an agency, a 

council-controlled agency, 

a separate group of people? 

All those options will be canvassed.” 

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Digital 

Thinking 

High performance digital thinking 

Working with organisations across the Waikato & Bay of Plenty to raise their digital performance 

Last year at Vo2, we brought 5 companies together to form Vo2 Group, covering IT 

Managed Services, Professional Services and Online & Integrated software development. 

One of our learnings during this time was to simplify wherever possible, this resulted in 

decreased workload for the team and enabled us to bring more of ourselves into our roles, 

without having to follow burdensome process but using the greater talent of the team 

to work effectively. Simplification is an activity of purification, as we remove those things 

which hold us back and are therefore able to place an increasing amount of talent on those 

activities that really benefit our customers. 

What do you want to be? 

Woody Allen once mused that “My one regret is that I’m 

not someone else”. The thing about regrets is that they 

are always retrospective, and unless your car has some 

special features at 88 MPH there’s not a lot we can do 

about the past. There is, however, everything we can do 

about our future. The beginning of the year is a great time 

to consider who that ‘somewhat else’ is you want to be by 

the end of the year. Without this self-determinism, organisations 

tend to become the benefactors (or more often, 

the victims) of luck, but with determination, transform into 

collections of people that are energized and provide real 

value to our communities and economies. 

What do you need to move? 

All this good intent requires actual action. High level plans 

need to be discussed and agreed, milestones committed 

to and people mobilized. 

Transformative actions fall into 2 groups, ‘remove the 

blockages’ and ‘build the new’ as we begin to let go of 

the comfortable but ineffective old, and learn to work in 

different ways. To help identify what some of these transformative 

actions are, you have 2 expert sources at your 

fingertips who are more than happy to provide real insight 

and suggestion, they are your own team of staff and your 

customers. A few coffees and open conversations and it 

will quickly become apparent what needs to be done, in 

addition by involving them you will also have buy in and 

commitment to your cause as you have provided them 

with, and valued, their experience. 

Use of technology 

To understand how technology can help, it’s useful to 

understand what technology is. In its essence, it’s the 

creation of a device that can achieve something with less 

effort than it would take a person to do it. From the JCB 

digger to the dishwasher, even the humble teaspoon is a 

daily reminder that we can use ‘things’ to accelerate our 

achievements. 

In today’s information and communication soaked environment, 

with more connected devices than you can 

imagine, the array of simple tools to help us out is inspiring. 

The old Apple quote ‘There’s an app for that’ isn’t far 

wrong, and if there isn’t, one can be made quickly and 

cheaply. As you take transformative steps in this new year, 

remember to always ask the question, ‘how can digital 

help’, and if you’re not sure, give us a call, we’re always 

happy to sit in on a meeting, listen and provide some insight 

that may help. 

As a final encouragement, the great NZ summer is world 

famous for recreation, so this summer why not re-create 

your organization and use our modern digital age to make 

a brighter 2017. 

Come see for yourselves 

To see how this looks in action, come visit us, ring the number below or email us and let us know when would suit, we’d love to share 

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Why consider 

commercial property 

management? 

REAL ESTATE MATTERS 

> BY JAN COONEY 

Commercial property manager at Bayleys Tauranga. 

Phone: 027 408 9339 www.bayleys.co.nz 

Having an asset professionally managed means a landlord is using 

the expertise, knowledge, resources and networks of a company 

that specialises in commercial and industrial leasing, sales and 

management. 

Landlords will have the 

benefit of innovative 

and proactive management 

techniques to maximise 

Bay of plenty 

returns on their assets and 

retain high tenant occupancy. 

With more confidence 

having returned to the commercial 

and industrial property 

sector, gone are the days 

when the tenants remain in 

occupation of the premises 

THE REGION’S BUSINESS VOICE 

COMING TO YOU MONTHLY 

In print edition and online at 

www.bopbusinessnews.co.nz 

www.facebook.com/bopbusinessnews 

EDITOR 

Geoff Taylor 

Email: geoff@bopbusinessnews.co.nz 

Mobile: 022 694 1595 

Business News 

Fitness Journal 

HEALTH | PERFORMANCE | WELLBEING 

A division of Waikato Business Publications Limited 

SALES MANAGER 

Jody Anderson 

Email: jody@bopbusinessnews.co.nz 

Mobile: 027 236 7912 

Hamilton 

Rotorua 

newsletter 

news 

but have declined to formally 

renew their lease knowing that 

the landlord probably has no 

other tenant and no leverage 

to bargain. 

This gives no comfort to 

landlords who have invested 

heavily in their asset. A landlord 

can feel pressured to do 

what he can to keep his tenant. 

Professional property management 

should have legal 

advice built in around it to 

provide clarification and the 

correct procedures for the 

implementation of the terms 

and conditions of the Deed 

of Lease should any issues or 

queries arise. 

Having access to legal 

opinions every time there is a 

request from a tenant can be 

costly for landlords who try 

to manage their own buildings 

and tenants. 

Too many times, operating 

expenditures are not 

on-charged to the tenant or are 

set incorrectly. An operating 

budget should be prepared by 

the property manager based on 

management’s best estimates. 

Outgoings need to be recovered 

to maintain the landlords’ 

asset and systems set up correctly 

for the benefit of both 

the landlord and the tenant. 

Relationships between 

landlords and tenants can get 

strained. A third party buffer 

which commercial property 

management is, keeps all parties 

very aware of their obligations 

under the lease and helps 

to prevent any breakdown in 

communication and relationships 

between the landlord and 

the tenant. 

Margaret Comer 

announces retirement 

After a remarkable 

career of more than 30 

years’ continuous service, 

Margaret Comer, sponsorship 

and community liaison 

executive of Gallagher, has 

announced her decision to retire 

and to step down as board secretary 

at the end of the year. 

Margaret joined Gallagher 

in 1985 and served as corporate 

services executive, leading 

Gallagher’s human resources, 

training, health and safety, 

facilities and payroll functions. 

In April 2016, Margaret indicated 

her intentions to retire 

and began an orderly leadership 

transition period while continuing 

to hold the sponsorship 

portfolio and acting as personal 

assistant to Sir William 

Gallagher. 

Under Margaret’s leadership, 

Gallagher has grown from 

230 people to a workforce of 

more than 1000 people globally. 

In 2015, Margaret received a 

New Zealand Order of Merit for 

services to philanthropy. 

“While her leadership, passion 

and presence will definitely 

be missed,” said Sir William 

Gallagher, chairman and CEO, 

“the foundation she has laid will 

ensure our culture continues to 

Margaret Comer. 

live on for many years to come. 

We’re grateful for Margaret’s 

many contributions over more 

than three decades of service, 

she has been a key figure in the 

success of this company and 

is a respected role model and 

leader.” 

Deputy CEO and executive 

director, Steve Tucker, added: 

“On behalf of Gallagher, and 

our teammates all over the 

world, I would like to express 

our sincerest thanks to Margaret 

for exceptional service to the 

company. Her commitment to 

Gallagher, our people and our 

communities is unequalled, and 

Importantly, relationships 

need to be formed with contractors 

such as a handyman, 

roofer, plumber and electrician. 

Property management 

will convey their expectations 

of quality workmanship for a 

fair price, for contractors to 

take ownership of their skills 

and understand that the tenant 

and the landlord are not 

‘cash cows’. It is all about 

preventative measures rather 

than reactive. 

Often the management fee 

is included in the ‘Outgoings’ 

Schedule of the Deed of Lease 

and therefore a cost to the 

tenant. 

If you’re not having your 

property managed, now may 

be just the time to do so. A 

sound management contract 

will not give you any surprises. 

I know she will be missed by 

many.” 

Margaret said: “I have been 

honoured to be a part of this 

company. It has been a tremendous 

experience, much like a 

family, and I will miss it dearly. 

“I’m looking forward to 

spending more time with those 

closest to me but am still keen to 

watch the success of Gallagher 

continue. I wish to express my 

very best wishes to those I’ve 

had the privilege to work alongside 

throughout my career.” 

A celebration honouring 

Margaret’s service was held on 

December 23. 

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Developers beat early adopters to 

new technology 

Leading edge know-how was developed 

in Hamilton ahead of a new programming 

platform’s final release to the world. 

A 

Waikato software specialist 

maintained its 

leading edge when it 

beat early adopters to new 

technology nearly six months 

before the final version was 

released generally to the 

world. 

We are using Angular 2 

in the front end, the part 

of the application directly 

accessed by the user. 

Analyst developers at software 

specialist Company-X, 

based at Wintec House in 

Hamilton, were working with 

the Angular 2 web and desktop 

development platform, 

originally built by Google, for 

about half a year before many 

other developers were using it 

in major development projects. 

“At the time we decided to 

begin using the early, alpha, 

version of Angular 2, Google 

did not even have a release 

date,” said Company-X analyst 

developer Justin Taylor. 

“But we knew it would be 

fully released to the world in 

six months or so.” 

Company-X analyst developers 

design and build custom 

software for clients which 

range from large, multinational, 

businesses with their head 

offices overseas, to small, one 

person, businesses. 

In the time since 

the Company-X 

team began using 

Angular 2 the software 

went through 

many iterations. 

They became familiar 

with its alpha 

release which soon 

changed to a developer 

preview of the 

software. They then used the 

beta release, release candidate, 

and are now working with the 

final version. 

Any trepidation from the 

Company-X team around the 

new Angular 2 technology, a 

completely reimagined version 

of the web and desktop 

development platform that had 

come before from Google, was 

quickly dispelled. 

Justin, and his Company-X 

colleagues, quickly realised 

the benefits. 

Angular 2’s modularity, 

delivering a lighter and faster 

Company-X software analyst developer Justin Taylor, right, talks Angular 2 with Company-X director David Hallett. 

core of functionality, makes 

the platform easier to work on, 

delivering efficiencies to the 

client. It’s a far cry from the 

bad old days, of many years 

ago, when the norm was what 

became known as spaghetti 

code. Spaghetti code is a derogatory 

term for computer code 

with complex control structure, 

conceptually like a twisted and 

tangled bowl of spaghetti. 

“We have found that it is 

more productive because it is 

less prone to error, and it has 

got testing and error checking 

built in,” he said. 

“It really speeds up development, 

enabling you to do a lot 

more in the time and budget 

allowed.” 

Desktop development is 

much easier in Angular 2 when 

mobile performance issues are 

handled first. It only works 

with modern versions of web 

browsing application such as 

Apple Safari, Google Chrome 

and Internet Explorer, doing 

away with the need for browser 

compatibility workarounds. 

“We are using Angular 2 in 

the front end, the part of the 

application directly accessed 

by the user. For me it’s been 

the most exciting project that I 

have been involved in because 

this is all new and exciting – 

the latest stuff.” 

The apps worked on 

by analyst developers at 

Company-X, owned by directors 

David Hallett and Jeremy 

Hughes, work on either mobile 

or desktop computing devices. 

Meaning Company-X developers 

are writing applications 

that work on Apple or Google 

Android mobile devices or 

desktop computers running 

Apple’s MaxOS operating system 

or Microsoft’s Windows 

operating system. 

David said Company-X 

was committed to working at 

the leading edge. 

“By the time most people 

have heard of a new technology 

my Company-X team and 

I have most likely discovered 

it, researched it, experienced it, 

written about it, and replaced it 

with something new and exciting,” 

David said. 

We really like solving 

problems with software. 

Tell us yours. 

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Visit us online: www.company-x.co.nz


2016 saw a great mixture of awards nights, openings and 

Business After Five gatherings (BA5) throughout Waikato. 

Here’s a small snapshot of some of those events. 

Proudly Sponsored By 

Tonkin +Taylor 

BA5 – April 

1 Sandy Turner, Hamilton 

Central; Tony Kane, Phae 

Group; Paul Vaughan, NZTE 

and Don Scarlet, Mighty 

River Power. 

2 Ross Winter, Beca Ltd and 

Glen Nicholson, Tonkin + 

Taylor. 

1. 

2. 

Opening of The 

Roaming Giant – 

July 

1 Clark Massey and 

Rebecca Aston. 

We used Montana for 

a birthday party in 

our home last year. 

We had 80 guests 

celebrating the event 

and nearly everyone 

commented on how 

good the food was 

– it was exactly what 

we had wanted. 

Satisfied Tamahere 

residents. 

1. 

Opening of Coombes 

Johnston BMW 

showroom - August 

1 Brett Maber, David and Lisa 

Kerr and Jo Maber. 

2 Coombes Johnston staff 

members Braeden Setters, 

Michael Bryant and John 

Lee. 

2. 

1. 2. 

2 John Lawrenson thanks 

staff and contractors 

involved in construction. 

Helicorp BA5 – 

September 

1 Bruce Carey, Westpac 

and Bruce Glover, 

Helicorp. 

1. 2. 

2 Tania Hansen, In-Work 

NZ; Graham Rodgers, 

Success Personnel; 

Meena Sasson, Ultimate 

Clean. 

Take the stress out of your next private function and 

treat your friends and guests to a truly outstanding 

culinary experience. 

As the most dynamic catering company in the 

Waikato, Montana Catering has created and 

delivered food that delights groups of any size – 

especially, those you welcome into your home. 

Montana Catering, Claudelands 

Service Entry, Gate 6, Brooklyn Road, Hamilton 

07 839 3459 | info@montanacatering.co.nz | montanacatering.co.nz

Discover Waitomo 

launches smartphone 

pay services 

11 

Discover Waitomo has become the first 

New Zealand tourism operator to launch 

Alipay and WeChat Pay payment services 

at the iconic Waitomo Glowworm Caves. 

Alipay and WeChat Pay 

technologies allow 

international visitors 

to purchase using an easy and 

efficient mobile wallet functionality 

rather than credit card or 

cash. Visitors simply scan the 

QR code at point of sale with 

their smartphone, the payment 

will then securely and immediately 

be completed. 

Both Alipay and WeChat 

Pay platforms were successfully 

installed at Waitomo 

Glowworm Caves recently. 

Mobile payment methods 

are forecast to dominate 

over the traditional wallet in 

the coming years, as consumers 

continue to look for quick, 

convenient and secure ways to 

streamline their lives. China is 

set to have 195 million people 

using their phones as a wallet by 

the end of the year, according to 

eMarketer. 

John Robson, general manager 

of Discover Waitomo 

says: “The launch of Alipay 

and WeChat Pay services at the 

Waitomo Glowworm Caves is 

part of our ongoing commitment 

to the overall customer 

experience and seamless 

delivery. From the on-hand 

customer service available, to 

food and beverages served at 

the Waitomo Homestead and 

Waitomo Glowworm Caves 

Visitor Centre, the needs of our 

diverse customer base are paramount 

to us.” 

Both technologies are making 

waves around the globe. 

WeChat Pay is the payment 

service for WeChat, the onestop-shop 

social networking 

app used by more than 800 

million Chinese nationals to 

Tourists use their smartphones to 

pay at Waikato Glowworm Caves. 

play games, make videos, calls 

or order food. Since its launch 

in 2013, WePay Chat is now 

actively used to process more 

than 500 million payment transactions 

per day in 20 countries. 

Alipay, the service controlled 

by Alibaba, has been named the 

world’s largest mobile payment 

company and has more than 

450 million daily users. Users 

can use both service to pay 

for restaurants, travel, entertainment, 

utilities and can also 

transfer money to other users 

automatically in a function. 

The smartphone scanning the QR code. 

Another world class Gardens Arts Festival planned 

The 18th annual Hamilton 

Gardens Arts Festival is 

shaping up to be another 

significant event for the region. 

Running from February 17 to 

26, the world class Hamilton 

Gardens will be bursting with 

all things creative across all 

arts genres. With a robust 

and strategic marketing plan 

being rolled out, ticket sales 

are already exceeding expectations. 

Perennial favourites Trust 

Waikato “Sunset Symphony”, 

the Waikato Kindergarten 

Association’s “Teddy Bears 

Picnic”, and the “Mansfield 

Garden Party” are returning. 

Two new venues have been 

added – the just opened and 

already exceptionally popular 

Jade Dragon Children’s 

Theatre, and a Bavarianinspired 

Spiegel tent, the 

Pacific Crystal Palace. 

Once installed, the Palace 

will feel like a permanent 

ANZ sells UDC Finance 

ANZ Bank New Zealand 

Ltd has agreed to sell its 

asset finance business, 

UDC Finance, for NZ$660 million 

to HNA Group, a Fortune 

Global 500 company focused on 

tourism, logistics and financial 

services. 

ANZ New Zealand CEO 

David Hisco said the sale followed 

a strategic review and was 

in line with ANZ’s strategy to 

simplify its business and focus 

on its core banking activities. 

The purchase price of 

NZ$660 million represents a 

price-to-book ratio of 1.6 times 

net assets of NZ$424 million as 

at 30 September 2016. 

“UDC Finance is a great business 

which is performing well,” 

said Mr Hisco. “We’re extremely 

proud of what our teams have 

achieved over the years providing 

specialist asset-based finance 

to New Zealand businesses for 

plant, vehicles and equipment.” 

Mr Hisco said the purchase 

of UDC Finance by one of the 

world’s largest asset finance and 

leasing companies was a significant 

vote of confidence in the 

venue with a circular wooden 

floor, stained glass windows 

and carved plinths, and seating 

for 300. Events scheduled for 

the Palace include Irish musician 

“Mundy”; bands “Helter 

Skelter” and “Swamp Soul 

37 South”; “Perhaps Hope”, 

a circus act direct from the 

Edinburgh Fringe Festival; 

Hamilton Operatic’s tribute 

to Rogers & Hammerstein 

“Sound of Their Music”; fastpaced 

theatrics of “Don Juan”; 

Chinese bank joins New Zealand 

Bankers’ Association 

The New Zealand 

Bankers’ Association 

has announced that the 

Industrial and Commercial Bank 

of China (New Zealand) Ltd has 

joined the association, bringing 

the total number of member 

banks to 16. 

New Zealand Bankers’ 

Association chief executive 

Karen Scott-Howman says: “We 

are delighted to welcome ICBC 

New Zealand economy. 

“HNA is well placed to invest 

in specialist asset finance products 

and systems which will 

help UDC expand further in the 

future,” said Mr Hisco. 

HNA doesn’t currently operate 

in New Zealand so this sale 

will maintain competition in the 

asset finance and leasing market 

which is good for customers. 

HNA intends to preserve UDC’s 

operations, offering ongoing 

employment to all existing UDC 

employees and maintaining 

existing customer lending. 

Since its founding in 1993, 

HNA Group has evolved 

from a regional airline based 

on Hainan Island into a global 

company with over US$90 

billion of assets, US$30 billion 

in annual revenues and nearly 

200,000 employees across 

North America, Europe and 

Asia. The financial arm of HNA 

operates a diverse set of businesses 

in equipment leasing, 

insurance, and credit services, 

including China’s largest nonbank 

leasing company, one 

of the world's largest aviation 

to the Bankers’ Association. 

China is one of New Zealand’s 

top trading partners. Having 

Chinese banks here helps take 

that important relationship to 

another level. “ 

ICBC is the first Chinese 

bank to gain a licence to operate 

in New Zealand. The bank 

offers its clients comprehensive 

corporate and retail services with 

a focus on boosting the bilater- 

finance businesses, one of the 

world’s largest container leasing 

businesses, and Europe’s largest 

trailer leasing business. 

“UDC’s highly diversified 

portfolio offers significant 

growth opportunities in 

Australasia and supports HNA 

Group’s disciplined approach to 

expand our core tourism, logistics 

and financial services businesses,” 

said Adam Tan, Vice 

Chairman and CEO of HNA 

Group. 

“We are excited to welcome 

UDC Finance to the HNA 

Group family and we look 

forward to working with their 

experienced management team 

as they continue to support the 

growth and aspirations of New 

Zealand businesses, investors 

and consumers.” 

The UDC sale is subject 

to closing steps and conditions 

including engaging with 

investors on the replacement 

of the Secured Investment program 

and regulatory approvals. 

Completion is expected late in 

the second half of the 2017 calendar 

year. 

al economic and trade relationship 

between New Zealand and 

China. 

Other New Zealand Bankers’ 

Association members are ANZ 

New Zealand, ASB Bank, Bank 

of China, Bank of New Zealand, 

Bank of Tokyo-Mitsubishi UFJ, 

Citibank, The Co-operative 

Bank, Heartland Bank, Hong 

Kong and Shanghai Banking 

Corporation, JPMorgan Chase 

Bank, Kiwibank, Rabobank New 

Zealand, SBS Bank, TSB Bank, 

and Westpac New Zealand. 

and family-friendly shows 

“Trash Test Dummies” and “La 

Vie Dans Une Marionette”. 

In another first for the festival, 

a Business Summit will 

also be held in the Pacific 

Crystal Palace. Starting at 

11.30am on Wednesday, 

February 22, the theme is “New 

Year, New Ideas”. Bernard 

Lamusse, director of BDO 

Waikato Limited has been a 

driving force behind the event. 

“The Hamilton Gardens is 

Hamilton Windscreen LWP.indd 1 

07 849 2818 


Hamilton Windscreens 

712 Te Rapa Road, Hamilton 

www.hamiltonwindscreen.co.nz 

info@hamiltonwindscreen.co.nz 

an amazing place that lends 

itself to a Business Summit. 

Having the infrastructure of 

the Arts Festival makes it so 

much easier for it to happen,” 

says Bernard. Opening with a 

convivial luncheon and closing 

with the opportunity to attend 

“Garden Giggles”, a hilarious 

night of comedy, the summit 

will be as informative as it is 

full of surprises. Bernard goes 

on to say the Business Summit 

has “new ideas for a new year. 


Business people need to have 

the ability to hear outstanding 

speakers and spend time with 

other business people to rejuvenate 

their businesses”. 

Given the diversity of programme 

and with the addition 

of the Business Summit, the 

team behind the Hamilton 

Gardens Arts Festival are excited 

about delivering this iconic 

10-day event once again. 

Further details are available 

at www.hgaf.co.nz 

30067 


2/12/10 9:23:50 AM


WORKPLACE HEALTH AND SAFETY 

Prompt and affordable 

meth testing brings 

peace of mind 

The words on John Tappin’s business card 

say it all: ‘Peace of mind is one call away’. 

John, who runs Hamilton 

business Chemical Test 

Waikato Ltd, knows the 

stress and fear methamphetamine 

contamination can cause 

property owners. His business 

aims to address that fear in a no 

fuss, simple way. 

Chemical Test Waikato, a 

locally owned and run company, 

will inspect any property 

in a cost effective fashion and 

provide timely, clear results to 

the client. 

Meth is a big issue. 

There is a lot of it 

out there. It’s very 

common and is the 

most addictive drug in 

the world 

John has a strong background 

in real estate maintenance and 

customer service. He knows 

the value of personal, one-onone 

attention. His clients range 

across Waikato from real estate 

agents ensuring listings are 

meth free, through to prospective 

property buyers, through to 

rental property or business owners 

or families worried that meth 

is being used on their property. 

John, who has had international 

training in meth detection, 

says he tries to take the fear 

out of the whole process and 

to make his reporting easy to 

understand. 

“That’s what I think people 

want. I don’t make it over-complicated. 

I do it quickly and 

provide a very clear report,” 

he says. 

John can very quickly find 

out if there is any trace of meth 

on a property by testing areas 

of high airflow which have the 

highest concentration of meth 

such as windows, vents, fans or 

heat pumps. He can then detect 

the extent of contamination 

and deliver a full report complete 

with a report from Hills 

Laboratory within two days. He 

prides himself on the fact that 

his reports are thorough yet easy 

to understand. 

Chemical Test Waikato isn’t 

expensive. John can inspect a 

house and provide a report for 

between $170 and $195, while 

a very big property might cost 

$260. 

John says he understands 

how important peace of mind is 

when it comes to property and 

he wants to help clients. 

“Meth is a big issue. There 

is a lot of it out there. It’s very 

common and is the most addictive 

drug in the world.” 

He says one of the worst 

things about meth is that it is 

odourless when smoked and 

meth’s contaminants sink into 

surfaces and can be dangerous. 

“And you can never tell. I’ve 

been to houses in poor streets 

and found absolutely nothing 

and then found houses in expensive 

streets full of meth. You just 

don’t know. 

“If you are buying a house 

you want to know your investment 

is protected and the environment 

is safe for you and your 

children and grandchildren. You 

wouldn’t buy a car without getting 

an expert opinion on it and 

ensuring it has a Warrant of 

Fitness. It’s all about peace of 

mind and that’s what I can provide.” 

“My message is that I’m not 

out there to charge the earth. I 

want to help people through that 

process as quickly and as easily 

I can because I understand that 

people find meth really scary. 

The cost will be reasonable 

and I will talk them through the 

process and remain just a phone 

call away.” 

Chemical Test Waikato owner John Tappin. 

Chemical Test Waikato 

Specialising in methamphetamine testing and reporting 

Services we provide: 

• Pre purchase test 

• Pre occupancy test 

• Current occupancy 

• Customized testing 

Symptoms that can affect you 

and your loved ones: 

• Nausea 

• Burning eyes and skin 

• Heach aches 

• Shortness of breath 

The health and safety of your home and also your workforce is 

our priority, and at Chemical Test Waikato we strive to provide 

our clients with the highest standard of drug testing services. 

Call now on 022 314 5772 

chemicaltestwaikato@gmail.com | www.ctw.nz 

30068


WAIKATO BUSINESS NEWS January/February 2017 

13 

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A N D 


M A N U F A C T U R E D 

80477



SITUATION VACANT: 

Advertising account manager 

The role is to manage and develop new and existing business for 

Waikato Business News in our print and digital offerings. 

Achieving top results for clients and maintaining ongoing 

relationships are key factors of this role, while working alongside 

a very successful team. Experience selling print and digital media 

would be a distinct advantage. 

• Ideally have advertising or similar sales experience within the 

media industry 

• Enjoy the challenge of cold calling as well as managing a very 

busy client base 

• Get a buzz out of meeting and exceeding sales targets 

• Sales and/or customer services experience is essential 

• A can-do positive attitude and the ability to work 

independently and self-manage your workload 

• Be able to work effectively and efficiently under pressure and 

meet tight deadlines 

• Good computer and typing skills are important 

• Experience using a CRM system would be an advantage 

• Have the ability to follow processes with high organisation and 

time management skills 

• Possess an excellent phone manner that is always friendly and 

professional 

• Have strong relationship-building skills and a keen interest in 

achieving results 

• An ability to multi-task with a high level of accuracy 

The role is a based in our Hamilton office. 

If you are looking for a challenging role in a positive and friendly 

professional environment, plus the benefits of working with a 

locally owned company then please email deidre@wbn.co.nz 

with your CV and cover letter. 

Keeping workers safe 

at the press of a button 

There’s nothing worse than needing help 

but being unable to call for it. 

The next generation of 

Motorola Solutions 

MOTOTRBO twoway 

radios has arrived at 

Waikato region communications 

specialist, Richardson 

Communications, offering the 

latest functionality to respond to 

workers in need. 

The MOTOTRBO DP4000e 

Series radios offer the latest in 

digital radio technology and 

offer the highest quality voice 

communications that two-radios 

are synonymous with. But what 

sets these radios apart - besides 

their high quality build, ruggedness 

and performance — are 

the advanced safety features that 

can be programmed. 

A bright, orange button on the 

top of the radio can be pressed to 

alert fellow works that you need 

help. Once pressed, the radio’s 

microphone will remain open, 

allowing for hands free communication 

to occur. 

The built in GPS allows the 

radio to be used with tracking 

solutions and in the event of 

an emergency will allow for 

precise locationing of the radio 

whether indoors or outdoors. 

Some smart, hands-free safety 

features that take advantage 

of inbuilt accelerometer technology 

can take these radios to the 

next level in safety. 

The user configurable Man 

Down function alerts other 

workers when a radio exceeds 

a pre-set angle of fall. So in the 

event that a worker falls, the 

alarm process is triggered. 

For those that work alone, 

monitoring their status can be 

achieved via the Lone Worker 

function. This configurable 

function monitors inactive 

movement as well triggering 

call and respond verification to 

ensure that a worker is safe. 

“With safety of workers 

becoming a critical issue in New 

Zealand, we are seeing a rise 

in the investment in technology 

that can help organisations 

keep workers safe and respond 

to workers that are in need or 

require emergency assistance. 

The DP4000e Series offer 

solutions that can fulfil their 

voice and data communication 

needs more than adequately, 

but the emergency features add 

that extra level of confidence 

to organisations”, says Mike 

Hyett from Richardson 

Communications. 

The MOTOTRBO DP4000e 

Series radios are built to perform, 

offering long battery life 

and high levels of audio, thanks 

to noise-cancelling microphone 

technology, and excellent radio 

fleet management with over-theair 

software updates. 

Richardson Communications 

have been in the business of 

communications for 35 years 

and have become a well-known 

name in the Waikato region in a 

broad range of industries from 

agriculture to retail. Their expert 

advice is the difference. 

For more information on 

the Motorola Solutions 

MOTOTRBO DP4000e 

Series, contact Richardson 

Communications on 07 957 

8191. 

richardson 

communications 

“THE MOBILE RADIO SPECIALISTS”


The importance of coaching your people 

Everest Group is in the business of creating 

exceptional workplaces and one way we 

are particularly passionate about doing 

this is through developing the leadership 

capability of managers – as a leader, as a 

manager and as a coach. 

These three activities are 

complementary and are 

required to achieve business 

objectives, by enabling 

teams and individual team 

members to be self-led high 

performers. 

When managers are 

LEADING, they create and 

share a vision of the future with 

their team and ensure that their 

activities are consistent with 

bringing about those objectives. 


MANAGING, they deliver 

results to the organisation 

by controlling the work of the 

team, and agreeing and moni- 

toring such things as budgets, 

timescales and quality levels. 


COACHING, they support their 

team members in their learning, 

to enable them to develop 

the skills, knowledge and attitude 

necessary to successfully 

deliver their job responsibilities 

and goals. Without coaching, a 

manager’s leadership practice is 

like a three-legged stool balancing 

on two-legs. 

We commonly hear that 

business demands prevent 

managers from having regular 

coaching conversations with 

their staff. That’s not to say that 

coaching isn’t planned in many 

of these cases, but commonly 

it’s the first thing a manager 

will bump in the face of competing 

priorities - a practice that 

seems reasonably innocuous at 

face value, but over time it can 

be perilous to performance. 

In subtle and not so subtle 

ways, lack of quality interaction 

with staff can compromise 

an employee’s confidence, their 

skill level and potential, their 

sense of value, their faith in 

leadership, and ultimately their 

engagement and contribution. 

A people leader’s highest 

value contribution to an organisation 

is to keep their people 

working at high performance. 

Coaching is about facilitating 

the performance, learning 

and development of another. At 

its foundation is the belief that 

people are not their behaviours, 

behaviours can change, and 

high performance is achievable 

and sustainable. This requires 

the manager to develop strong 

interpersonal skills and a commitment 

to grow the potential 

of others. 

Ask, don’t tell: Pure coaching 

is about asking good questions 

and engaging the brain 

of the coachee, thus developing 

self-led high performing 

people, conversation by conversation. 

Engaging the brain 

ensures that they do the thinking, 

and connect the dots, that 

results in behaviour change. It 

takes time and intention to do 

this well. 

Unfortunately, fast paced, 

demanding work environments 

Small businesses upbeat about year ahead 

New Zealand small businesses 

finished 2016 

on an upbeat note, with 

confidence at its highest levels 

in almost two years, according 

to ANZ’s quarterly Business 

Micro Scope survey of small 

firms. 

A net 20 percent of respondents 

- up from 17 percent in the 

September quarter - say they 

are confident about the business 

environment in the year 

ahead. 

Within this group, micro 

firms’ (0-5 employees) confidence 

rose a solid 5 points to 

+14, while intermediate firms 

held steady on +26. 

The ANZ composite measure 

– a key proxy for growth 

– lifted to +20 during the quarter. 

The composite measure is 

based on firms’ activity outlook, 

hiring, investment and 

profit expectations, all which 

improved in the quarter. 

“It was a storming finish 

to a good year for New 

Zealand’s small businesses,” 

said Andrew Webster, general 

manager retail and business 

banking. “If the confidence 

plays out, 2017 will be an 

excellent year for small businesses 

with a net 34 percent 

expecting a lift in activity for 

their business over the next 12 

months.” 

The composite growth 

measure lifted across all five 

regions – Wellington leads 

the way followed closely by 

regional South Island. 

Auckland continues a gradual 

climb while growth prospects 

in regional North Island 

and Canterbury have started to 

gain more momentum. 

“While overall sentiment 

and growth prospects are positive, 

concern about finding 

skilled staff continues to create 

a potential wedge between 

growth prospects and actual 

growth. Competition and 

regulation are also seen as 

obstacles to businesses realising 

their growth potential in 

2017,” Andrew said. 

Growth prospects for four 

of the five sectors improved 

in December with construction 

and services leading the way. 

MANAGEMENT AND HR 

> BY LIBBY GAIRDNER 

Coach and Trainer, Everest Group Limited, 

Creating Exceptional Workplaces, wwweverestgroup.co.nz 

tend to generate quite the opposite 

behaviour. Managers fall 

into the trap of driving results 

through readily giving the 

answers and telling people what 

to do. If this is the norm for 

their ‘coaching’ conversations, 

it achieves instant results at the 

expense of capacity development. 

As a general rule of 

thumb, the ratio for coach talking 

compared with coachee is 

approximately 20/80; that is, 

the coachee is encouraged to 

do most of the talking. To do 

this well, the main tools a manager 

needs are Questioning and 

Listening. Notice that availability 

and presence goes without 

saying, if you want to do these 

two things well. 

Questioning 101: 

Developing questioning skills 

will help managers have effective, 

exploratory coaching conversations, 

with the ultimate 

goal of facilitating awareness, 

growth and accountability. A 

starting point to develop this 

skill is the 5Ws and How – 

Who? What? When? Where? 

Why? and How? These little 

gems create targeted questions 

to uncover and explore key 

information in any situation. 

These questions dig deeper into 

factual information to uncover 

truths. They sit at the core of 

problem solving, evaluating, 

and identification of causal relationships. 

When used in coaching 

and performance conversations, 

questioning helps develop 

accountability. 

Listening 101: Active listening 

is not just sitting in silence 

while someone else talks. The 

skills of active listening can 

be summed up as follows: 

Look interested; Inquire with 

questions; Stay on target; Test 

understanding; Evaluate the 

message; Neutralise your feelings. 

Neutrality is powerfully 

important when coaching, and 

it takes practice. A conversation 

that stretches beyond biases, 

assumptions, agreements or disagreements 

will create profound 

learning and the accountability 

needed for self-leadership and 

high performance. 

As this New Year gets into 

gear, consider the importance 

of taking time to actively coach 

your people. Look beyond 

immediate business demands 

to a future where everyone in 

your organisation brings skill 

and a sense of high accountability 

to all that they do. And with 

that goal in mind, recognise the 

value of building capacity conversation 

by conversation. 

Services CKL offer: 

• Environmental Engineering 

• Civil Engineering 

• Subdivision & Land Use Planning 

• Environmental & Coastal Planning 

• All types of Legal Boundary Surveys 

• All Land & Engineering Surveying 

• First Consultation Free 

ISO 9001 Certified 

Simon Reid 

(Associate) 

Bevan Houlbrooke 

(Associate) 

Hamish Ross 

(Associate) 

Kay Carter 

(Associate) 

Geoff Webster 

(Director) 

Jonathan Gwyn 

(Associate) 

Bronwyn Rhynd 

(Director) 

Hamilton Office: 58 Church Road, PO Box 171, Hamilton 3240. P: 07 849 9921 E: hamilton@ckl.co.nz 

Te Awamutu Office: 103 Market Street, PO Box 126, Te Awamutu 3840. P: 07 871 6144 E: teawamutu@ckl.co.nz 

Auckland Office: 25 Broadway, PO Box 99463, Newmarket, Auckland 1149. P: 09 524 7029 E: auckland@ckl.co.nz 

Website: www.ckl.co.nz 

Campbell Burrows 

(Director) 

Warren Lovegrove 

(Director) 

Mark Gilberd 

(Director) 

Members of the Institution of 

Professional Engineers 

NZ (IPENZ) 

Members of the NZ Institute 

of Surveyors (NZIS) 

Members of the Consulting 

Surveyors of NZ (CSNZ) 

Members of the NZ 

Planning Institute 

(NZPI) 

30069


Waikato companies 

attract significant 

angel funding 

Two Waikato companies are benefiting from 

Bay of Plenty-based investment facilitator 

Enterprise Angels’ growing presence in 

Waikato. 

Ruakura-based companies 

Quantec and Synthase 

Biotech have together 

raised more than $1 million, 

bringing the total number of 

Waikato companies that have 

been funded by Enterprise 

Angels to five. 

Both companies received 

strong interest when they 

listed on the newly launched 

AngelEquity platform. 

AngelEquity’s goal is to offer 

wholesale investors the opportu- 

nity to invest in New Zealand’s 

early-stage, angel-backed companies 

anytime, anywhere. 

Agri-tech company Quantec 

raised a total of $429,000 - well 

above the targeted $320,000. 

The Government’s Seed 

Co-Investment Fund (SCIF) 

committed a further $100,000 

to the company. 

Quantec uses its patented 

discovery of a novel milk 

protein to develop applications 

in human and animal health. 

Between them co-founders Dr 

Rod Claycomb and Dr Judy 

Bragger have many years’ experience 

in research and commercialisation 

in the dairy industry, 

both in New Zealand and overseas. 

One key existing investor 

(and investor director for 

SCIF) is Quantec chairman, 

John Birch, director of Perry 

Investment Management 

Limited and former chairman of 

Hamilton International Airport. 

“Quantec required funding 

for working capital to progress 

product safety trials, conclude 

subsidiary transactions to grow 

the Epiology and Quantec ingredients 

businesses and for further 

product development,” says Mr 

Birch. 

“Enterprise Angels worked 

with us to secure funding from 

SCIF, EA members, EA Fund 

2 and wholesale investors 

on AngelEquity. The exciting 

progress that we’ve made 

has helped us on our journey, 

including securing distribution 

of Quantec Ingredients products 

in China.” 

Also based out of the 

Quantec’s technical team from left, Dr Judy Bragger, 

Dr Colin Ogle and managing director Dr Rod Claycomb. 

developed a unique and powerful 

enzyme trademarked as 

Aloxsyn, which remediates 

damage from oxidation of fats 

in cell membranes. Chairman 

and major shareholder, Mark 

Backhaus, says the initial focus 

is on enhancing the survival and 

longevity of sperm from bulls 

used in the dairy industry and 

on improving the ability of cows 

delighted with the confidence 

in our company expressed by 

investors and the New Zealand 

Government following extensive 

due diligence. 

“We are particularly grateful 

for the encouragement and support 

that we have received from 

Enterprise Angels, Ice Angels 

and NZVIF. This new injection 

of capital allows us to accelerate 

Zealand, connecting experienced 

investors with entrepreneurs 

and innovators to assist 

them in obtaining funds as well 

as skills and expertise. 

A member of the Angel 

Association of New Zealand 

(AANZ), Enterprise Angels 

promotes and facilitates investor 

education by providing education 

events, active learning 

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Synthase Biotechs’ team from left, executive director, Zealand Venture Investment and in human health itself,” he NZ Innovation Awards.” driving economic and business 

Andrew West, operations manager, Janine Cowling, senior Fund (NZVIF) and existing says. 

Tauranga-based Enterprise development within the Bay of 

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Addressing global tax avoidance 

With the world becoming increasingly 

globalised, perceived tax avoidance by 

international enterprises through multicountry 

business structures has been 

attracting increased media and public 

attention. 

There is widespread concern 

that multinational 

corporations have the 

ability to structure their businesses 

across different countries 

to minimise their overall 

tax cost, as a result of different 

tax regimes in individual 

countries. 

The Organisation for 

Economic Cooperation and 

Development (the OECD) has 

released a series of recommendations 

designed to close 

tax loopholes and make tax 

more equitable across the 

globe. Improvements to the 

world’s tax systems mainly 

focus on removing these deficits 

and increasing confidence 

in global markets. Estimates 

place the annual tax loss to 

governments across the world 

at between $100-$240 billion 

The New Zealand Government 

intends to adopt the full range 

of OECD recommendations 

to combat hybrid mismatch 

arrangements 

US dollars. 

Data released by the IRD 

shows that approximately half 

the entities registered in New 

Zealand with turnovers greater 

than $80 million are foreign 

owned, with a further 25 percent 

involved in international 

business operations. 

Due to the significance of 

these entities on our tax base, 

the New Zealand Government 

issued a discussion document 

earlier this year, seeking 

to adopt the majority of 

the OECD recommendations. 

The Government tax policy 

work programme for 2016/17 

includes a list of measures 

focused on ‘International Tax 

and Base Erosion and Profit 

Shifting (BEPS)’ of which one 

of the most complex issues is 

addressing ‘hybrid mismatch 

arrangements’. 

The ‘hybrid 

mismatch’ problem 

arises when 

multinational entities 

structure their 

business affairs to 

take advantage of 

different tax rules 

in different countries. 

A common 

example of this for 

businesses operating 

in both New 

Zealand and Australia is the 

use of loans structured as convertible 

notes. 

Under New Zealand tax 

law they are treated as debt 

instruments, with interest payments 

being tax deductible. 

Under Australian rules 

they are treated as an equity 

instrument – so the ‘interest’ 

payments are treated as 

dividends with the benefit of 

tax credits, which results in 

no tax to pay on the income. 

This can result in a mismatch: 

the NZ Company receives a 

tax deduction in New Zealand 

with no corresponding taxable 

income in the Australian 

Company. 

A further example is the 

situation where a US parent 

company has a 100 percent 

owned NZ subsidiary. Under 

New Zealand tax rules, any 

payments made to the US 

parent can be tax deductible, 

however under US domestic 

law the receipt of this income 

can be treated as non-taxable. 

Again, this results in a mismatch: 

there is a tax deduction 

in New Zealand with no 

corresponding taxable income 

in the US. 

The New Zealand 

Government intends to adopt 

the full range of OECD recommendations 

to combat 

hybrid mismatch arrangements. 

The proposed changes 

are complex, however 

they aren’t just relevant for 

global giants; the rules will 

need to be understood by all 

New Zealand businesses that 

engage in cross-border transactions, 

even relatively small 

NZ companies doing business 

New vet practice reflects 

Pokeno’s growth 

Pokeno’s fast-growing population 

now has another 

reason to call the area 

home – the recent opening of the 

town’s first veterinary surgery. 

CareVets Pokeno Ltd opened 

for business little more than a 

month ago, and newly-installed 

veterinarian Emma Hill says the 

response from the community 

so far has been “really positive”. 

“We’ve been out and about 

letting people know that we are 

open for business … everyone 

seems really pleased to have a 

vet right here. It’s seen as a real 

plus for an area that is growing 

this fast,” she said a week before 

Christmas. 

Heading the move to open 

the Pokeno clinic was CareVets 

director Keith Houston, a veterinarian 

with more than three 

decades’ experience and the 

man who started and funded the 

national CareVets group more 

than 15 years ago, principally to 

make high quality pet care more 

accessible to communities. 

Dr Houston said the new 

surgery staff would work closely 

with veterinarians at The 

Vet Centre Pukekohe, The Vet 

Centre Waiuku, and Byerley 

Park horse centre near Karaka, 

allowing Pokeno’s animal-owners 

to tap into an impressive network 

of knowledge and skills. 

“The new clinic has been 

established to act as an extension 

of our services to the entire 

area,” he explained. “The housing 

growth in Pokeno has been 

the impetus to provide a local 

pet service, as well as our rural 

veterinary servicing of dairy, 

equine and small block holders. 

Our team members enjoy sharing 

their knowledge and supporting 

each other.” 

The Waikato District Council 

has developed a structure plan to 

help manage Pokeno’s unprecedented 

growth, and to support 

its increasing population 

through the provision of appropriate 

amenities and services. 

Council statistics already show 

a rapid increase in the number 

of registered dogs in the area, 

with some 360 more dogs registered 

during 2016 than in 2013. 

Similar increases are likely in 

number of other pets and lifestyle 

animals. 

Having local veterinary skills 

close to hand is being viewed as 

an important step in providing 

for that growing population. 

CareVets Pokeno veterinarian 

Dr Hill brings six years of 

widespread experience to the 

role, working most recently 

out of the Waiuku Veterinary 

Surgery. 

“Much of the work I did in 

my first three years as a vet was 

with small animals,” she said. 

“Since then, I have added in a 

mix of equine and farm animals, 

in Australia. 

Some of the key changes 

proposed to be implemented 

in New Zealand include: 

• Denial of a tax deduction 

for a payment to an overseas 

related entity, where 

the payment is not treated 

as taxable income. 

• Where foreign dividends 

received by a New Zealand 

company would normally 

be non-taxable, they will 

become taxable if there has 

been a tax deduction in the 

overseas company. 

On a practical level, this is 

most likely to affect: 

• New Zealand businesses 

with loan or share arrangements 

with businesses in 

other countries; 

• New Zealand branches of 

foreign companies, or NZ 

companies with overseas 

branches; 

• New Zealand companies, 

partnerships and trusts 

with overseas owners or 

investors, or with foreign 

investments. 

Due to the global nature of 

these arrangements, the New 

Zealand Government recognises 

that our domestic policies 

can only be effective if 

the OECD recommendations 

which means I am very familiar 

with animals of all sizes – pretty 

much ready for anything. 

“The local clinic is equipped 

to handle standard veterinary 

TAXATION AND THE LAW 

> BY HAYDEN FARROW 

Hayden Farrow is a PwC Executive Director based in the 

Waikato office. Email: hayden.d.farrow@nz.pwc.com 

are implemented worldwide. 

The Government is therefore 

closely following the changes 

adopted by the UK, EU 

and Australia before the new 

rules are passed into legislation 

here. However the US 

and some Asian countries are 

currently reluctant to adopt 

the OECD recommendations, 

so it will be interesting to see 

how the international markets 

react. 

In addition to addressing 

hybrid mismatch arrangements, 

other measures aimed 

at improving global tax standards 

include an increased 

focus on transfer pricing and 

the robustness of double tax 

agreements. 

Transfer pricing rules have 

been on the agenda for many 

years; they seek to ensure that 

where goods and services are 

sold between related parties of 

a larger enterprise, those sales 

take place at a fair value, so 

that an appropriate amount 

of revenue is recorded in the 

correct entity. Although these 

rules have been in place for 

some time, the increased focus 

on international arrangements 

means that IRD is likely to 

monitor such arrangements 

closely, so it is important 

CareVets Pokeno veterinarian Emma Hill, left, with 

vet nurse and clinic receptionist, Jacqui Langley. 

consultations and minor surgery 

such as de-sexing and the like. 

Anything more complicated 

than minor surgery would be 

done in Pukekohe, which is just 

that New Zealand businesses 

ensure their transfer pricing 

arrangements are fit for purpose. 

The Government is also 

working closely with the 

OECD and current treaty 

partners to ensure international 

agreements remain fit for 

purpose. The double tax treaties 

with China and Korea are 

currently being re-negotiated; 

as key trade partners any New 

Zealand businesses operating 

in these countries will need 

to keep a close eye on resulting 

changes that could impact 

existing contracts. 

The proposed changes are 

not simple. Recommendations 

that result in legislative 

change will need to be comprehensively 

understood by 

affected entities. Compliance 

with these intricate changes 

will have the potential to 

cause major headaches for 

New Zealand business looking 

to overcome the technical 

and practical difficulties of 

business on the international 

stage. 

The comments in this article 

of a general nature and 

should not be relied on for 

specific cases. Taxpayers 

should seek specific advice. 

15 minutes away.” 

Dr Hill will be supported at 

CareVets Pokeno by a veterinary 

nurse Jacqui Langley, who will 

also take care of front of office. 

New appointment to oversee TGH and Tainui relationship 

Tainui Group Holdings 

(TGH) has announced 

the appointment of 

Pierre Tohe to the role of general 

manager engagement. 

TGH chief executive Chris 

Joblin says Mr Tohe, who is 

of Waikato-Tainui descent, is 

a proven leader in Maori business. 

“Pierre’s tribal affiliations, 

years of experience as head 

of Maori business at BNZ and 

his legal background, will help 

us stay joined at the hip with 

Waikato-Tainui and will open 

up the opportunity to explore 

investment partnerships at the 

hapu, marae and incorporation 

level,” Mr Joblin says. 

“Pierre’s appointment 

is in line with our strategy 

to appoint and develop tribal 

members within key roles 

in TGH where they have the 

skills and qualifications to 

advance the commercial, cultural 

and social outcomes of 

the wider tribe. His knowledge 

of tikanga will ensure we 

continue to work in culturally 

appropriate ways in line with 

the values and aspirations of 

Waikato-Tainui,” Mr Joblin 

says. 

Pierre was born in Huntly 

and is currently a trustee 

at Taniwha marae with 

family links to Waahi and 

Kaitumutumu marae. 

He has been the Aucklandbased 

head of Maori business 

for BNZ since August 

2011, following earlier roles 

as in-house legal counsel 

and senior solicitor for the 

BNZ since 2003. Earlier in 

his career Pierre also worked 

at leading law firm Buddle 

Findlay as a solicitor for five 

years after graduating from the 

University of Auckland with 

a Masters of Laws (LLM) in 

1998. 

Pierre says he is excited 

about the prospect of putting 

his experience to work for his 

own iwi. 

“Over the past five years, I 

have seen the difference made 

by effective iwi investment 

strategies. Waikato-Tainui 

and TGH have made a great 

start as pioneers of economic 

development since the 1995 

settlement, and I’m excited to 

put my shoulder to the wheel. 

I have always had a vision to 

return and work for Waikato- 

Tainui and believe we will 

unlock great things by working 

as one across the tribe,” 

he says. 

Pierre will start with TGH 

in early February. 

Tainui Group Holdings 

new general manager 

engagement Pierre Tohe.


Turning innovation 

into gold – top tips 

Innovation in business. It’s unquestionably 

important – as a scan of most, if not 

all, CEO’s strategic priorities and board 

agendas will attest. 

But equally important, as 

the CFO will dutifully 

remind us, is that innovation 

is pointless if it doesn’t 

make - or save - money for the 

business, and hopefully appreciable 

amounts of it. 

That was the key message 

behind our recent four-city, 

nationwide seminar series, 

“Turning Innovation into Gold”, 

which saw 13 kiwi entrepreneurs 

tell the business story of 

their personal journey through 

innovation. A journey that 

covered the mistakes made, 

the strategies that worked (or 

didn’t), the lessons learned and 

advice for others contemplating 

a similar path to possible 

prosperity. 

Some common themes 

emerged. One of the biggest 

issues many of our entrepreneurs 

faced was a simple lack of 

funding – at start-up, or at critical 

growth points on the journey 

such as that scary step into the 

global marketplace. 

Being innovators, however, 

the speakers on tour had 

plenty of tips to help others 

struggling in this environment 

and their innovative instincts 

extended beyond the products 

or services they’d created. For 

Scott Noakes of classroom 

management software company 

LineWize, innovation was also 

about saving start-up costs by 

engaging experts in the business 

and giving them shares in the 

venture – creating fully engaged 

employees in the process. 

Other speakers had similar 

tips around collaboration. Karl 

Gradon of NZ Mānuka Group 

told the Tauranga audience of the 

power of giving your suppliers 

“skin in the game” – letting them 

share in the prosperity. Amanda 

Wiggins of Christchurch-based 

Forest Herbs, makers of thera- 

peutic products derived from the 

native Horopito plant, says her 

company benefits immensely 

from working closely with a few 

key distributors, developing the 

relationship, rather than working 

with many who you don’t know 

so well. 

Collaboration for Bruce 

Davey’s Christchurch-based 

company ARANZ Medical, 

makers of specialised 3D medical 

cameras, means working 

closely with your customers – 

seeking their referrals and leveraging 

their marketing. Jason 

Low of Tauranga-based Trimax 

Mowing, who manufacture large 

mowers for parks and sports 

grounds and sell them globally, 

also emphasised the importance 

of customer collaboration – in 

Trimax’s case, that’s about constantly 

innovating, drawing on 

what customers tell Trimax they 

want and need. 

Leveraging your customer 

relationships was also on the 

menu for Heilala Vanilla, says 

Jennifer Boggis, who pointed 

to the benefits of co-branding 

with established manufacturers 

like Whittakers and Lewis Road 

to get the Heilala Vanilla brand 

recognised. 

Innovation Council speaker 

Louise Webster urged innovators 

to look for partnerships 

both as a way to improve their 

speed to market and to access 

established channels to their 

customers. 

Trimax also flew the flag for 

the importance of service and 

reliability – don’t let your customers 

down, a view shared by 

Prolife Foods of Hamilton, part 

of whose marketing catch cry 

is “Providing great food with 

obsessive service”. 

For Binu Paul, Aucklandbased 

developer of SavvyKiwi, 

an app that helps people decide 

which KiwiSaver provider is the 

right one for them, the hardlearnt 

lesson was about not 

blowing all your funds on product 

development. You never 

have enough funding at the start, 

he said, but whatever funding 

you do have, you must keep a 

decent amount aside for market 

validation. 

That importance of clearly 

identifying the need (and thus 

a viable market) for a product 

was echoed by Todd Gisby of 

StretchSense and SleepDrops 

founder Kirsten Taylor. An engineer, 

Gisby worked for many 

years trying to develop an artificial 

muscle before realising 

that what people really wanted 

(and couldn’t get) was a type 

of sensor that could be woven 

into stretchable clothing – which 

StretchSense duly delivered. 

Taylor, a naturopath, tapped into 

an often undiagnosed need for 

sleep remedies but realised there 

were many different sleep disorders 

and one remedy couldn’t 

possibly cover them all – hence 

her specialised range, targeting 

individual disorders. 

Gisby’s approach to collaboration 

differed from the 

others on the tour, however; 

StretchSense sticks resolutely to 

its core – making the stretch sensors 

– which they sell to those 

producing the actual consumer 

products for the marketplace. 

Proud Waikato craft brewer 

Darrel Hadley was able to get 

around a common obstacle to 

marketing new beers - not being 

able to secure outlets for the 

product – by opening up his 

own, on the back of his experience 

in establishing cafes and 

bars. Selling the Waikato brand 

story and collaborating with 

fellow Hamiltonians has grown 

this award-winning brewery 

TIPS FOR INNOVATORS 

Give experts a share in the business to save money 

and ensure engagement 

Look for partnerships 

Allow loyal suppliers to share in the profits 

Develop great relationships with a few key distributors 

Use customers for referrals and product development 

Emphasise service and reliability 

Set aside some funding for market validation rather 

than just product development 

Clearly identify the need and thus the market 

Invest in R & D 

New Fieldays Society president 

Pete Carr, an experienced 

commercial businessman, 

with a background 

in logistics and shipping, has 

been elected president of the 

NZ National Fieldays Society. 

At the society’s annual 

general meeting (AGM) in 

December, Mr Carr was elected 

president by the society’s 

members. He had previously 

served as Fieldays Society 

vice president and chair of its 

structure committee. 

NZ National Fieldays 

Society CEO Peter Nation, 

who reports to the board, said 

he was delighted with the new 

president. 

“He brings an eye for rural 

business, a community focus 

and an understanding of how 

local government works,” he 

said. 

“We are pleased to welcome 

a president who is 

approachable, has worked 

with a diversity of people and 

can help the Society and its 

assets to grow.” 

Mr Carr has been a regular 

volunteer at Society events 

and founded the NZ National 

Fieldays Society Future 

Leaders’ programme, which 

helps educate and encourage 

young agricultural leaders. 

Originally from Yorkshire, 

England, Mr Carr has had 

a long career in shipping, 

logistics and management. He 

has lived in New Zealand for 

more than 45 years and has 

strong roots in the Waikato 

and Cambridge communities. 

He has a good understanding 

of rural business in country 

communities, and how to 

work well with others. He is a 

life member of the Cambridge 

Chamber of Commerce and 

the Chartered Institute of 

Logistics and Transport and 

has worked as business development 

manager for Waipa 

District Council. He is also 

a board member of Karapiro 

Rowing Incorporated and 

has served as a Justice of the 

Peace for four decades. 

As well as the president’s 

role Mr Carr will chair the 

NZ National Fieldays Society 

board, saying the president’s 

role was both an honour and 

a “juggling job”. Although he 

was mindful of the Society’s 

rich history, he is eager to 

look at new opportunities for 

future commercial growth for 

the Society. 

“Last year we recorded 

109 event-days, and Fieldays 

was just four of them,” he 

said. “Equidays began six 

years ago with good success. 

Looking forward, we want to 

consider where there are gaps 

in the calendar and how can 

we fill them. There is opportunity 

for growth. Watch this 

space.” 

At the AGM several new 

board members were elected. 

“It is great to see a board 

emerge which combines 

established experience with 

new blood,” he said. 

The new NZ National 

Fieldays Society board 

includes James Allen (vice 

president), Warwick Roberts 

(immediate past president), 

Lance Enevoldsen (director 

and chairman of the events 

committee), Jenni Vernon 

(director), Pam Roa (director), 

Brent Goldsack (co-opt director), 

Bill Falconer (co-opt 

director) and new additions 

David Gasquoine (director) 

and Jason Hoyle (director). 

Clint Gulliver has been 

appointed vice chairman of 

the events committee. 

Mr Carr thanked the outgoing 

president, Warwick 

Roberts, for his efforts, as 

well as those of outgoing 

board members. Mr Roberts 

will continue to serve as a 

board member. 

Mr Nation is looking forward 

to working together with 

Mr Carr on implementing the 

Society’s new five-year strategic 

plan, which was approved 

earlier this year. The Society’s 

revised vision includes growing 

new events, improving 

the site, investing in charity 

and growing the Agricultural 

Heritage Village. 

He said the president’s 

role is a vital one for the 

Society, especially significant 

with the Society’s 50th anniversary 

little over one year 

away. “Fieldays is a worldclass 

event on the world stage, 

and the Fieldays Society president’s 

role is one where you 

are mixing with presidents 

and politicians and leaders, 

not only from New Zealand 

but overseas.” 

IP MATTERS 

> BY CERI WELLS 

Ceri Wells is a founding partner of national intellectual property law 

experts James & Wells. Ceri.wells@haws.co.nz – www.jaws.co.nz 

Fieldays Society president Pete Carr. 

brand. 

For Gallagher, a global electronics 

success, the constant 

push for innovation was illustrated 

by the amount of money 

they put into R&D – around 9 

percent of revenue, against a 

New Zealand industry average 

of less than two percent. 

And therein lies the self-evident 

truth to come out of the 

“Turning Innovation into Gold” 

seminar series. Continual innovation 

is a key to long-term 

growth and competitiveness in 

the global marketplace and a 

higher standard of living for all, 

yet we do little in this country 

to really prime the innovation 

pump. 

Back in the 1980s, countries 

like Denmark and Finland were 

agriculture-based economies 

like New Zealand with similar 

per capita incomes. But they 

have now sprinted ahead, leaving 

us mired on the farm in our 

Wellington gumboots. 

In the 1980s Israel’s economy 

was a cot case – but in 

the last year alone, there were 

1400 new technology start-ups 

in Israel. 

The economies of these 

countries have diversified 

and become more productive 

because their governments engineered 

a cultural shift in attitudes 

to innovation and created a 

business environment that facilitates 

and supports technology 

based start-ups. We can do this 

too. 

Persuading kiwis to invest in 

innovation and start-ups (rather 

than property) is not something 

business alone can do, because 

we have a small, risk-averse 

domestic market which is dominated 

by small businesses. 

The answer lies with our 

Government; if it sincerely 

believes in a thriving innovation 

economy where we profit from 

the brainpower we have here, 

it needs to unclog the arteries 

of innovation and get things 

pumping. Our government must 

follow the lead of countries like 

Israel, Denmark and Finland 

which have R&D tax breaks, 

assistance for IP ownership, 

and generous, readily accessible 

funding for good ideas. 

New Zealand needs to be 

creating jobs in the high-salary 

technology sectors rather than 

low-wage farming and tourism 

sectors. 

What we need is a government 

which itself has some 

innovative flair and the determination 

to create a start-up welfare 

state in New Zealand.

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Safe practice or discrimination? 

This is one of those sad stories of an 

employer being stuck between a rock 

and a hard place with a long serving staff 

member who was no longer capable of 

fulfilling all the duties of the job. 

Unfortunately the way 

they went about resolving 

in the situation fell 

short of the required standard. 

Ms Crozier was employed 

as a support worker, working 

with intellectually disabled people 

who were largely the subject 

of court orders requiring their 

detention. 

She had been in the role for 

23 years where she managed 

clients with complex and challenging 

behaviours, accompany 

them in the community and prevent 

them from absconding. 

She developed a chronic 

respiratory condition that limit- 

Mark Lister, head 

of private wealth 

research from Craigs 

Investment Partners is to present 

his annual ‘State of the Nation’ 

address in Hamilton in February 

2017. 

Mark will review the economic 

and investment landscape, 

providing a global and local perspective 

of the challenges and 

opportunities in the year ahead. 

This will cover the economic 

and geopolitical changes happening 

in the world, including 

the impact of Brexit and post-inauguration 

of President Trump. 

ed her ability to perform some 

aspects of her job. The health 

problem flared up sporadically 

requiring time off, but the rest of 

the time she managed to do most 

of the job, though sometimes 

she struggled and was short of 

breath. 

In 2010 her then manager 

expressed concern that Crozier 

was exposed to potential harm in 

the work environment and proposed 

transferring her to another 

role. This was the beginning of a 

protracted process which eventually 

resulted in her dismissal for 

medical incapacity in September 

2014. 

Mark’s team is responsible 

for all of the asset allocation, 

strategy and portfolio recommendation 

decisions for Craigs’ 

private wealth clients. 

Mark has been with the company 

for more than ten years. 

During this period he has covered 

the property sector and 

smaller companies as an equity 

analyst, before moving into his 

current role, where his focus has 

moved to encompass economic 

analysis and investment strategy. 

Mark is a popular speaker 

and is well regarded. He has a 

strong presence in the business 

In mid-2011 the employer 

requested medical clearance 

following a period of ill health 

and asked for their Occupational 

Specialist to review her file and 

suitability for the work. 

Crozier declined to authorise 

the specialist access to the 

file. Fast forward 18 months and 

a new manager expressed the 

same concerns about her ability 

to do the job but had no specific 

evidence of this. 

Nothing happened and another 

16 months passed before it 

was raised again. This time the 

manager wrote to Crozier’s doctor 

raising concerns identified 

by other staff about her ability to 

do some of the physical aspects 

of the job and he confirmed she 

was able to continue her role. 

The employer then required 

Crozier to undergo an assessment 

against five physical criteria: 

• Walking up to 5km 

media, is a regular newspaper 

columnist and frequently travels 

the country speaking to a range 

of business groups. 

The Waikato Branch of 

the New Zealand Shareholder 

Association holds monthly 

events where you can listen 

to and meet quality speakers, 

including company directors, 

executive management, top 

economists and commentators; 

receive timely releases from the 

NZSA about issues relating to 

investing, specific listed companies 

and learn how to grow your 

own investments. 

• Catching public transport 

• Following clients at a steady 

pace 

• Working on her feet for long 

periods 

• Using physical restraint with 

clients. 

These criteria were not in 

her job description and were not 

applied to other staff. 

The Occupational Specialist 

concluded that she could catch 

public transport and work on her 

feet for long periods but would 

not be able to walk up to 5km 

Investment analyst to speak at Hamilton event 

This event will be held on 

February 21 at The Verandah, 

Hamilton Lake from 5pm. To 

register, please contact Mike 

Lamb (waikato.nzsa@gmail. 

com or on 07 872 1946)) by 

Thursday, February 16. 

HR AND THE LAW 

> BY ANNE AITKEN 

Anne Aitken, HR Professional | Email: anne@anneaitken.co.nz 

at a steady pace nor would she 

be able to follow clients at a 

steady pace or restrain clients, 

concluding that she was not able 

to safely perform her duties. 

Staff were required to pass a 

restraint training course annually 

which Crozier did and in 23 

years had never been required to 

use restraint. 

The requirement to walk 

5km was not at a steady pace, 

although this was the standard 

used and absconding staff could 

be followed in a vehicle, which 

Crozier had done before (making 

the standard of following clients 

at a steady pace irrelevant). 

Discussions progressed and 

eventually Crozier’s employment 

was terminated on the 

grounds of medical incapacity 

and she was given two weeks’ 

notice. 

The Employment Authority 

found that as the physical 

requirements were not in the job 

description, were not applied to 

other staff, and were not entirely 

relevant to the job, they were 

only applied to Crozier because 

she had a medical condition and 

therefore it was discrimination. 

ISL had a specific policy for 

termination on medical grounds 

and it became applicable when a 

Buying a motel touted as a lifestyle change 

Cashing in on a lack of 

tourist beds is being 

encouraged as a way to 

make a buck in 2017. 

Richard O’Brien, director of 

nzbizbuysell.co.nz, a website 

showcasing businesses for sale, 

says owning a motel can make 

excellent lifestyle and economic 

sense, for those who enjoy 

meeting a diversity of people 

and taking pride in running a 

ship-shape venture. 

He says tourism is soaring 

to record heights – and can only 

flourish when there’s ample 

quality accommodation. 

“Motel bed nights have been 

rising substantially according to 

Statistics New Zealand, siting a 

30 percent rise year on year in 

August, even before the lucrative 

summer season. Having a 

secure, convenient, clean and 

friendly place to stay, will make 

or break a visitor’s enjoyment 

of their trip to New Zealand 

- no matter how majestic the 

mountains or pristine the water 

views. 

“Summer is the time for 

immediate financial benefits 

when owning a motel, 

with floods of visitors from 

Asia, those escaping Northern 

Hemisphere winters and New 

Zealanders exploring their 

country by car.” 

Richard says the advantage 

of running a motel is that visitors 

generally remain independent 

so the owner/operators may 

choose to be as involved as 

they wish. 

It’s not a complicated business 

model, mainly requiring 

passion for good service and to 

be a good organiser - or have 

assistance from those that do. It 

can create employment opportunities 

for friends and relatives. 

A new owner can usually 

improve or flavour the business 

with their style, providing extra 

features and upgrades - stamping 

it with that memorable 

x-factor. 

He sees all types investing 

money and themselves 

into motels, hotels and tourist 

accommodation and says 

it can be a long-awaited lifestyle 

change - an alternative to 

retirement or an independent 

profitable change from working 

for someone else. Previous 

business experience is not mandatory. 

Having pride in offering 

a great service, attention to 

detail and patience will ensure 

success 

Owners can decide to take 

more of a management role or 

be completely hands on. This 

can alternate depending on your 

lifestyle choices. A well-organised 

operation will tick along 

in the absence of their owners. 

Despite perceptions and tales 

of hard work involved, taking 

a long holiday in the off-peak 

season is achievable – although 

the first year will likely involve 

all hands-on deck. 

Richard says when it’s time 

to buy a motel, the process is 

largely straight forward; talk to 

brokers and those in the industry; 

search and inquire about 

several opportunities that meet 

your criteria and budget; check 

that the finances stack up over 

the past three years. 

Research the market and 

what’s on offer. Reviews, such 

as Trip Advisor, will reveal past 

client satisfaction and forward 

bookings provide a snapshot of 

likely immediate income. 

He says choosing the right 

location is the number one consideration 

– from the bustle and 

convenience of city life, to an 

enviable existence in a rural 

semi-tropical paradise. 

It’s wise not to stress the 

budget, and initially leasing 

rather than owning the premises 

freehold may be smarter. 

And always seek professional 

advice before you sign 

a contract. 

Promoting and getting people 

through the door is vital, but 

there are many avenues, such as 

New Zealand accommodation 

websites, directories, associations 

and information centres 

to put you on the map – and of 

course the loud and far-reaching 

social media voice. The 

Motel Association of New 

Zealand also offers training, 

support and information. 

Accommodation options 

New president for the Cambridge 

Chamber of Commerce 

Rouge Café owner Phil 

MacKay has taken over 

as the new Cambridge 

Chamber of Commerce president. 

He replaces Mel Engelbrecht, 

who announced her resignation 

at a meeting before Christmas. 

Mel said: “While this has 

been a very difficult decision, 

the timing was right. 

“The chamber is in a good 

place, with an excellent executive 

team and competent and 

talented vice presidents - all supporting 

our effective operations 

team. 

“This, coupled with the 

change in the demands of my 

own business, has led to my 

decision to step down.” 

Mel was president for two 

years. 

Phil said: “I am privileged 

to have the opportunity to be 

president. Having had three 

years on the chamber executive, 

I am looking forward to working 

with the team to ensure the 

chamber continues to flourish, 

person had been absent for more 

than six weeks. Crozier did not 

meet the criteria so the policy 

was not relevant. 

The authority concluded that 

a more comprehensive investigation 

of the situation should 

have been undertaken, including 

that allegations of non-performance 

received from other staff 

should have been put to Crozier. 

Crozier was awarded three 

months’ lost pay and $15,000 

discounted by 10 percent for 

contribution due to her inability 

to perform all the requirements 

of the job. In essence, this was 

a performance issue not an incapacity 

issue. 

This situation is every 

employer’s nightmare – an 

aging, long- serving staff member 

who is no longer able to do 

their job to the required standard. 

Where there is a physical 

component to a job, it is important 

the basic requirements are 

written in the job description and 

applied to all staff. If these are to 

be retrofitted into a job description 

it needs to be done with 

consultation and with a reasonable 

time for staff who are below 

the standard to improve their 

fitness to achieve the standards. 

are as varied as the landscapes. 

Motels, hotels, backpackers, 

holiday parks, and B&Bs each 

have specific benefits to suit 

a new owner’s individuality, 

budget and ambitions. 

Cambridge Chamber of 

Commerce president 

Phil MacKay 

stay relevant and is the recognised 

connection and voice of 

the Cambridge business community.”


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Service and quality the key 

at Reinforcing Steel Supplies 

Importing steel is a far cheaper option than 

buying New Zealand made steel but, as 

several major infrastructure projects have 

recently learned, you get what you pay for. 

And what you get 

when you deal with 

Hamilton-based company 

Reinforcing Steel 

Supplies is quality New 

Zealand-made steel which 

has been rigorously tested and 

is fit for whatever purpose 

required. 

The company, which has 

been operating since 1999, is 

one of New Zealand’s leading 

suppliers of reinforcing 

steel and company head Sam 

Sherborne says they pride 

themselves on stocking only 

Kiwi-made steel. 

While this makes it hard 

to compete with imported 

products on price alone, the 

company succeeds by looking 

after its customers, she says. 

“It’s our service and our 

quick turnaround time that 

makes us different. 

“You’ve got to be fast in 

this game. Because of this 

we’ve become the supplier 

of choice for many clients in 

the industrial, residential and 

commercial areas.” 

Sam says Reinforcing 

Steel Supplies’ customers 

appreciate the honest and 

transparent service the company 

provides and with more 

than 20 years in the industry, 

staff have the knowledge and 

experience to provide effective 

solutions for projects of 

any size. 

“We get people come in 

off the street looking to do a 

driveway or something like 

that, all sorts of people buy 

our products. We understand 

the challenges of choosing the 

right reinforcing steel products 

for your projects, which 

is why we want to save you 

the hassle.” 

She says staff are always 

available to discuss project 

needs with customers and 

provide practical advice. 

“We’re a friendly bunch 

and happy to go over your 

needs to ensure you get the 

correct product for the job.” 

All the steel supplied by 

Reinforcing Steel Supplies is 

made in New Zealand from 

recycled steel and undergoes 

a rigorous testing regime 

before being allowed into the 

market, Sam says. 

That involves stretching 

the steel to its breaking point 

and in recent times imported 

steel being used on major 

projects throughout New 

Zealand has proved to be far 

weaker than initially claimed. 

This has led to concerns 

about the ongoing safety of 

the projects, which include 

important bridges and tunnels. 

Those concerns don’t 

apply to projects using our 

products, Sam says. 

With consumers placing 

an increasing focus on the 

environment and recycling, 

Reinforcing Steel Supplies’ 

products are well placed to 

take advantage of any moves 

towards locally made and 

recycled steel products. 

While based in Hamilton, 

Reinforcing Steel Supplies 

delivers its products throughout 

the central North Island, 

although as Sam says: “If 

someone wants steel in 

Napier, we’ll take it to them. 

“You can count on us to 

deliver to your location at a 

time that is best for you.” 

The company offers a wide 

range of multipurpose metal 

products and services, including 

steel rods, mesh, wire and 

accessories, and can provide 

either ready-made or madeto-order 

products to suit any 

project specifications. 

Reinforcing Steel Supplies 

is at 28b Foreman Rd, Te 

Rapa, Hamilton, 3200. Call 

07-849-8196, email reosupplies@xtra.co.nz 

or visit 

www.reinforcingsteel.co.nz 

Limited 

We specialise in reinforcing 

steel and mesh with all 

recycled NZ supplied steel. 

Family owned and operated. 

Contact us for free, 

no obligation quotes. 

ReinfoRcing 

Steel SupplieS 

28B Foreman Road 

07 849 8196 

reosupplies@xtra.co.nz


Development near 

airport attracts interest 

Waipa is fast becoming one of New 

Zealand’s ‘go to’ regions for commercial 

and industrial operators, with one rapidlygrowing 

development nudging Hamilton 

Airport a case in point. 

Rayne’s Precinct, on the 

corner of Airport and 

Rayne’s roads, forms 

part of Titanium Business Park. 

Owned by Waikato’s family-owned 

property investment 

company Keewee Group Ltd 

(KGL), the 12 ha plus block 

on Rayne’s Rd is already signalling 

success with the first 

two stages of its planned commercial 

development attracting 

attention. 

There’s a real shortage 

of these types of 

buildings in the area... 

The recently completed 

1800m2 Stage 1 is almost fully 

tenanted, and even before the 

first sod was turned on the 

1500m2 Stage 2 building just 

weeks ago, it was 50 percent 

tenanted. 

KGL’s commercial property 

manager Ray George said interest 

was coming from around 

the region. 

“There’s a real shortage of 

these types of buildings in the 

area,” he said, adding that interest 

was also being shown in 

bare land within the precinct. 

KGL purchased the site in 

2009; it is zoned for industry, 

warehousing, manufacturing, 

logistics, aviation, office and 

retail. The company built the 

15,500 square metre Torpedo7 

warehouse within Rayne’s 

Precinct in 2013 – the largest 

standalone building in Waipa 

- and made the call soon afterwards 

to develop the site further. 

Ray said he believed the 

flexibility offered in the new 

buildings was a major plus 

point for prospective tenants. 

The buildings offer between 

2000 to 20,000 square metres 

of lettable area, with movable 

walls meaning space can 

be adjusted to meet occupiers’ 

needs. 

“The units are advertised at 

250 square metre, but we are 

able to move walls to accommodate 

the needs of particular 

tenants – even after the building 

is complete. That makes a big 

difference.” 

Waipa’s geographic advantages 

make it attractive for 

companies seeking to escape 

big-city problems. Just 10 minutes 

from Hamilton, and within 

an hour and a half of the ‘golden 

triangle’ cities of Auckland 

and Tauranga, the development 

is at the heart of an area known 

as the country’s growth hub, 

with some 50 percent of New 

Zealand’s population living 

within a 140km radius. 

Ray said the region’s strong 

roading infrastructure was an 

added advantage, one likely to 

be given a further boost when 

the proposed $600 million 

Southern Links expressway 

comes on stream. 

The move to Rayne’s 

Precinct has played out well for 

the two tenants already in situ. 

First in was Custom Signage 

Solutions Ltd, who moved 

from Frankton into 375m2 of 

Rayne’s Precinct Stage 1 on 

September 9. 

Production manager Tracey 

Karam said the company had 

been in dire need of more 

space in which to grow, and the 

Rayne’s Rd site offered flexibility. 

“We’ve been able to put in a 

purpose-built print room, which 

has increased our efficiency 

and allowed us to develop our 

business.” 

Paul Vickers, chief executive 

of Vickers Aircraft 

Company Ltd, said his company 

moved into its 1000m2 

space at Rayne’s Rd from Te 

Rapa, essentially to be “in an 

Keewee Group Ltd commercial property 

manager outside Stage 1 of the new 

commercial development at Rayne’s Precinct. 

environment that not only married 

with our product, but one 

that offers a relaxed outlook 

coupled with a hive of aviation 

Rayne’s Precinct is just 2km from 

Hamilton Airport, making it an 

enticing option for commercial 

operations seeking to expand. 

activity. 

“Having been here for a few 

months, we are enjoying daily 

the quieter, less hustle-and-bustle 

atmosphere we are now surrounded 

with,” said Paul. 

The development also offers 

on-site parking. 

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WAIKATO BUSINESS NEWS January/February 2017 

25


MUSIC FOR THE 

HEART OF 

THE COUNTRY 

STU & CAMILLE 

WEEKDAYS 5.30AM-10AM

27 

Getting employment 

contracts right 

In Waikato Business News’ November 2016 

survey, 90 percent of respondents predicted 

that 2017 would be a more positive year for 

their businesses than 2016. 

For many Waikato businesses, 

2017 will be 

a time of growth and 

expansion, which usually 

requires an increase in 

employees. 

Following some significant 

employment law changes in 

April 2016, particularly in 

relation to hours of work for 

both hourly wage and salaried 

workers, there’s a good chance 

that the employment agreements 

currently used by many 

employers are now out of date. 

While the topic of individual 

employment agreements 

(IEAs) is for most, a big yawn, 

they are the founding document 

that an employer and 

employee agree will govern 

their working relationship, 

workplace wedding vows if 

you like, so getting the terms 

right from the outset is crucial. 

There are seven clauses that 

are mandatory inclusions in 

IEAs, pursuant to section 65 

of the Employment Relations 

Act 2000. Five of these I refer 

to as the ‘five Ws; Who (name 

of the parties), Where (location 

of the work), When (the 

hours of work), What (the role 

the employee will be performing) 

and Wages (how much the 

2013 

Even where there is a relevant 

clause in the IEA which 

means the action will be lawful, 

it still needs to be justified. 

Suspending an employee 

during a disciplinary investigation 

merely because the IEA 

makes it lawful, will still be 

held to be an unjustified suspension 

if there is no justifiable 

reason why the employee 

cannot continue working during 

the investigation. 

Other useful clauses that 

you may not have in your IEA 

but should, include a clause 

that an employee will agree to 

sign a medical request authorisation 

allowing the employer 

to discuss an employee’s prognosis 

with a treatment provider 

when there is a long-term medical 

incapacity issue, a force 

majeure/act of God clause that 

allows an employer to request 

employees take annual leave 

immediately if the business is 

shut-down temporarily due to 

unforeseen circumstances such 

as earthquake or flood and a 

clause that allows an employ- 

employee will be paid). 

The remaining two clauses 

comprise a clause that states 

that an employee has 90 days 

to raise a personal grievance 

if there is an employment 

relationship problem and a 

clause known as a restructure 

or employee protection provision, 

which specifies the process 

an employer will follow 

in the event of a sale or transfer 

of the business. 

However, there are many 

more clauses (most IEAs 

are around 15 or more pages 

long) that are very useful to 

have in an IEA and whose 

true worth will not be known 

until a specific employment 

problem arises. 

For an employer’s actions 

SAVE 

to be considered fair and reasonable, 

the action must be er to deduct money from an 

NOW 

both lawful and justified. For employee’s pay if they damage 

an action to be lawful, it usually 

requires the action to be owe the employer money. 

their uniform or cell phone, or 

permitted 

on 

in accordance 

our 

with 

Nissan 

There are so many possible 

the IEA. 

issues that can arise during an 

For example, if you want to employment relationship, and 

suspend an employee (usually employers with a comprehensive, 

up-to-date IEA will be 

on pay) during a disciplinary 

BULK 

investigation, this would only grateful 

BUY 

in times of trouble 

be lawful if there is a clause that they put the effort in from 

in the IEA that allows the the outset. An IEA can be in 

employer to do this. 

template form, so once you 

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EMPLOYMENT LAW 

> BY ERIN BURKE 

Employment lawyer and director at Practica Legal 

Email: erin@practicalegal.co.nz phone: 027 459 3375 

have a copy it can be used for ent/legal advice before signing. 

tageous to the employee is 

Section 60A of the Act being included, such as a pay 

successive new employees at 

SAVE 

no additional cost. 

NOW 

requires the parties to negotiate 

an employment agreement not merely an increase to the 

increase (provided that it is 

How to change existing 

employees to a new IEA in good faith. The latter means minimum wage which must be 

Once agreed to and signed, that the parties should not do complied with as soon as the 

IEAs can only be varied by anything that may deceive or new minimum wage order is 

on 

mutual agreement 

our 

and in writing. 

Where employees are on should raise any issues or Providing an incentive 

Nissan 

mislead the other. Employees in force). 

old IEAs that have seen better queries relating to a new IEA such as a pay increase commencing 

once the new IEA 

days, the employer will need with their employer, and the 

to consult with employees employer should ensure they is agreed to, can be helpful 

BULK 

and obtain their agreement to 

BUY 

respond in a timely and transparent 

manner. 

refuse for no other reason than 

where an employee appears to 

change to the new IEAs. 

Employees should always Where an employee unreasonably 

refuses to sign an Practica Legal wishes all 

to be difficult. 

be given sufficient time (at 

least a week) to read through updated IEA, it can be useful 

Waikato Business News readers 

a new IEA and should be 

encouraged to seek independ- 

to conduct the process at 

the time a new term advanous 

a safe, happy and prosper- 

2017. 

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EDUCATION = OPPORTUNITY 

Waikato academic speaks at TEDxScottBase 

University of Waikato Professor Craig Cary 

is one of 10 influential people who spoke at 

TEDxScottBase in January. 

Professor Cary is a microbial 

ecologist from the 

University’s School of 

Science. He researches bacteria 

that live in extreme environments, 

including deep sea 

thermal vents and the soils of 

Antarctica. 

TEDxScottBase, held at 

Scott Base, Antarctica, is 

being held in conjunction 

Wintec teams up with local businesses 

to address IT skills shortage 

Wintec and local businesses 

have collaborated 

to produce three 

new industry-specific post-graduate 

IT programmes. 

The programmes allow people 

in IT roles to upskill in ways 

that directly relate to their work 

through flexible or full-time 

study options. 

Aimed at Waikato-based 

IT professionals and their 

employers, the new programme 

starts in February and includes 

a Postgraduate Certificate, 

Diploma and a Master of Applied 

Information Technology. 

Wintec’s Centre for Business, 

Information Technology and 

Enterprise director, Klaus Reiter 

says IT is changing so fast 

that even people with years of 

work experience can easily fall 

with the 60th Anniversary of 

New Zealand having an official 

presence in Antarctica 

and aims to celebrate science 

and highlight climate change. 

Professor Cary says the 

talk was a great opportunity 

to showcase more than 40 

years of Antarctic research 

that has been conducted by 

the University of Waikato. 

“Our recent work in 

understanding how the terrestrial 

Antarctic ecosystem 

will respond to change will 

be the primary focus of my 

talk,” he says. 

The other nine speakers 

were American astronaut 

Dr Dan Barry, journalist, 

adventurer and advocate 

for the environment Ashlan 

Cousteau, photographer Jane 

Ussher, singer Gin Wigmore, 

filmmaker Anthony Powell, 

Professor Gary Wilson who 

has led more than 20 expeditions 

to the Antarctic and 

behind. 

“Two years ago, the government 

started talking about 

10,000 unallocated jobs in IT 

due to a lack of trained specialists. 

“We’ve been looking at how 

we can bridge the gap in a way 

that upskills employees and supports 

their employers.” 

The answer, it turns out, was 

to build on existing partnerships 

with local enterprise and create 

flexible learning opportunities. 

Wintec already had strong 

partnerships with Waikatobased 

IT businesses including 

Company X, Enlighten Designs, 

More4Apps and Datacom, and 

approached them to co-design 

an innovative solution. 

“We worked together for 

three years to design this programme,” 

says Mr Reiter. “A 

big difference between our 

approach and that of others, is 

a strong focus on addressing 

industry problems.” 

The new programmes allow 

students already employed by 

an IT company to continue 

working during their study or 

opt for full-time and fast-track a 

qualification. 

“For those people opting 

for full-time study, the programmes 

are one semester for 

the postgraduate certificate, two 

semesters for the Postgraduate 

Diploma and just three semesters 

for the Master. However, 

we believe that many people in 

the industry will study part-time 

and we will work out individual 

study plans for them.” 

To ensure programmes are 

Subantarctic Islands, Otago 

University’s Dr Christina 

Hulbe, and business leaders 

Jeremy Moon and Claudia 

Batten. 

Antarctica New Zealand 

chief executive Peters Beggs 

says TEDxScottBase will 

play a crucial role in raising 

awareness about climate 

change and other issues 

across the world. 

“What happens in 

Antarctica will significantly 

impact the entire planet and 

we are delighted this line-up 

has so much expertise and 

relevant, industry partners can 

suggest areas for students to 

focus on. 

“The students will benefit 

from applying their knowledge 

to practical situations, 

and employers will get highly 

motivated people with the latest 

knowledge contributing to the 

business. It’s a win-win,” says 

Mr Reiter. 

David Hallett, director of 

Company X, agrees. “We need 

people going through ICT and 

learning vocationally useful 

skills. Internships are especially 

useful. Companies can work 

with people through their degree 

and also build their own workforce. 

When a student graduates, 

they know the company, its 

ethos, its culture and its values. 

And they can also bring new 

skills and knowledge into the 

business.” 

Mr Hallett is a big fan of 

University of Waikato professor Craig Cary. 

Wintec’s Master of Applied 

Technology. “It means the student 

will graduate with deep 

knowledge in a specialist area – 

and that has immense vocational 

value.” 

Hamilton is the perfect city 

to house such a smart programme, 

he adds. “It’s the fastest 

growing of the four main 

KEY FACTS 

appeal. Whether you’re interested 

in space, music, oceans, 

film, sustainability, photography, 

history, exploration or 

business, TEDxScottBase has 

something to offer.” 

centres in New Zealand. It’s the 

only city whose young population 

is growing faster than its 

over-60 age group. Show me a 

city that’s better suited as a hub 

for innovation.” 

Enrolment is open now. For 

information on Wintec’s study 

programmes for 2017 or to 

apply, visit wintec.ac.nz 

The New Zealand IT industry is growing at the rate of 

about 3000 new jobs a year. 

Science and Innovation Minister Steven Joyce says 

approximately 1850 students a year are graduating 

out of tertiary programmes. 

Creating new graduates doesn’t address the whole 

issue. Training current IT specialists so they keep pace 

in a fast-changing world is also critical. 

Wintec and local IT enterprises have been collaborating 

for over 10 years, creating strong, vocationally oriented 

training that benefits both students and business.

EDUCATION = OPPORTUNITY 


What makes St Peter’s unique? 

St Peter’s, Cambridge starts 2017 on a high with 

enrolments well ahead of previous years and more 

to come. 

Principal Dale Burden cites 

the enormous opportunities 

for students at St Peter’s – 

access to highly qualified staff, 

world class facilities, a choice of 

curriculum, more than 30 sporting 

options and one of the best performing 

arts faculties in the country 

– as the primary reasons a place at 

the school is so sought after. 

The biggest boarding school 

in the country, St Peter’s campus 

boasts eight boarding houses. Four 

hundred and fifty out of 1100 students 

are boarders. To meet the 

demand for local and boarding 

students, the school has two new 

extensions to boarding underway, 

with plans to expand the day house 

facilities. An additional day house 

and another new boarding house is 

a possibility too. 

Our ability to empower 

every student, be they 

academic, sporting or 

creative, is what makes St 

Peter’s unique. 

This growth is not unexpected, 

with the school traditionally doing 

very well academically, as well as 

in sports and the arts. 

“St Peter’s offers a genuine 

holistic education and numerous 

opportunities for students,” says 

Dale. 

“And it’s world-class opportunities 

that parents are increasingly 

wanting for their children – opportunities 

that the state simply cannot 

provide.” 

Dale moved to St Peter’s at the 

start of 2016, after 10 years as headmaster 

at Auckland’s Mount Albert 

Grammar School. The opportunities 

he refers to are smaller class 

sizes, outstanding teachers, individual 

care and attention, extensive 

outdoor education opportunities 

and world-class facilities. 

The school also offers a choice of 

qualifications. The national NCEA 

and the International Baccalaureate 

(IB). “St Peter’s offers a genuine 

dual pathway. We treat each qualification 

the same. While IB has 

some clear differences, essentially 

the philosophy that underpins both 

NCEA and IB is very similar,” 

explains Dale. 

St Peter’s starts 2017 with more 

change at the top, following the 

retirement of some senior staff at 

the end of last year. The new associate 

principal, Julie Small comes 

from a similar position at Mount 

Roskill Grammar in Auckland and 

new deputy principal Greg Haines 

comes from St Kentigern College 

in Auckland. They join 20 new 

teachers at the school, many in 

new positions to meet the growth 

in enrolment. 

“The quality of our academic 

staff for 2017 is outstanding. 

We attracted excellent candidates 

for every vacancy. The drawcard 

of St Peter’s was one factor, but 

so was the attraction of living in 

Cambridge or Waikato. While 

a number of new staff are from 

Auckland, there are also some New 

Zealanders returning home from 

overseas and they see Cambridge 

as a great place to raise their children.” 

Innovation continues at St 

Peter’s with the introduction of four 

new sports academies in football, 

netball, cricket and rugby. Highprofile 

coaches are leading these 

new academies, including former 

All White and All White coach 

Ricki Herbert, Northern Districts 

cricket coach Owen Steverson, former 

Waikato/BOP Magic netballer 

Amigene Metcalfe and former 

Chiefs rugby player Sean Hohneck. 

Arts at St Peter’s continues to 

provide amazing opportunities in 

music, drama and dance. “When 

you put all three together, our annual 

production is world-class. Into 

the Woods, in 2016, was quite 

simply the best school production I 

have ever been to” said Dale. 

“Our ability to empower every 

student, be they academic, sporting 

or creative, is what makes St 

Peter’s unique.” 

Academic excellence 

Sporting excellence 

World-class performing arts 

Visit our 

open day or book 

a personalised 

tour today. 

Ph: 07 823 3684 

World-class facilities 

OPEN DAY 

Sunday 

1.00pm 

19 March 2017 

Experience our school’s 

unique environment and 

world class facilities 

Years 7-13 

• 

Boys and Girls 

• 

Day and Boarding 

Register at 

enrolment@stpeters.school.nz 

www.stpeters.school.nz


BACK TO SCHOOL 

WITH BUSIT 

Getting to Hamilton’s high schools 

and intermediates is easy by bus 

With 28 routes crossing the city, 

most schools are either on a bus 

route or just a short walk away. 

More details including full maps for 

each route, timetables and exact 

locations of all the bus stops are on 

www.busit.co.nz. And while you’re 

there, check out the Journey Planner, 

which provides door to door journey 

options and travel times. 

CATCHING THE BUS 

Child fares apply to 

children aged 5-14 and 

year 9-13 students in 

school uniform or with 

approved school ID. 

Stand on the footpath near the front of the designated bus 

stop. Many bus stops are used by more than one route, 

so as the bus approaches, check the route number and 

destination displayed on the front of the bus. Raise your 

arm as a signal to the driver that you want the bus to stop. 

WHENEVER YOU TRAVEL IN THE CITY, 

YOU CAN TRANSFER ON TO ANOTHER 

BUS FOR FREE, SO LONG AS IT’S WITHIN 

AN HOUR OF BUYING YOUR TICKET. 

SAVE WITH A BUSIT CARD 

If you’re going to use the bus regularly, pick 

yourself up a BUSIT card and get a discount on 

your fares every time. Child fares reduce from 

$2.20 to $1.70 and it’s easy to get organised: 

BUYING AND USING YOUR CARD 

Purchase a card from your driver or at the Transport 

Centre. There’s a one-off $5 cost to pay for the card 

and then you can top it up with $10 or more. 

When you buy your card, keep your original receipt 

– this has a reference number on it which helps us 

transfer your credit onto a new card if you lose yours. 

You just have to present your card when you get on 

the bus and the driver will give you a ticket as usual. 

You’ll see a figure on your ticket that shows you how 

much credit you’ve got left on your card. When it 

gets low, just pay the driver in cash to top it up, or by 

cash or Eftpos at the Transport Centre. 

A BUSIT CARD WILL 

SAVE YOU MORE THAN 

20% ON FARES. 

TRAVEL 

BY BUS! 

HAMILTON INTERMEDIATE SCHOOLS 

Berkley Normal Middle School 

Hillcrest to Cambridge Road or 

Morrinsville Road 

Crawshaw School 

Frankton to Lloyd Drive 

Fairfield Intermediate 

Rototuna to Clarkin Road, or 

North to Peachgrove Road. 

Ruakura to 

Orbiter or 4N Flagstaff 

Hamilton North School 

Pukete to Sandwich Road, then walk to Warwick Avenue 

Hamilton West School 

Fitzroy or Orbiter to Palmerston Street, walk to 

Hammond or Fow Street 

Maeroa Intermediate School 

Te Rapa to Maeroa Road 

Marian Catholic School 

Orbiter or 4N Flagstaff North to Clyde Street. 

Silverdale, Hillcrest, or Hamilton East/Uni to 

Grey Street, then walk to Clyde Street 

Melville Intermediate School 

Glenview to Ohaupo Road, walk down Mount View Road 

Peachgrove Intermediate School 

University, Orbiter or 4N Flagstaff North to 

Peachgrove Road 

Rhode Street School 

Dinsdale or Orbiter to Killarney Road. 

Bremworth to Duke Street and walk to Rhode Street 

Southcity Christian School 

Mahoe to Deanwell Avenue, then walk to Collins Road 

Southwell School 

Ruakura, Orbiter or 4N Flagstaff North to Peachgrove Road 

St Columba’s Catholic School 

Frankton to Rifle Range Road 

St Joseph’s Catholic School 

Flagstaff to Clarkin Road 

St Peter Chanel Catholic School 

Northern Connector to Te Rapa Straight or 

Garnett Avenue 

St Pius X School 

Fitzroy to Pine Avenue 

Te Rapa School 

Orbiter or 

Pukete to Moreland Avenue 

Te Rapa to 

Waikato Waldorf School 

RDW or RDE to Somerton Drive, walk up Barrington Drive 

Whitiora School 

CBD Shuttle to Anglesea Street 

HAMILTON HIGH SCHOOLS 

Fairfield College 

Flagstaff, or RDW or RDE to Bankwood Road 

Fraser High School 

Nawton or Orbiter to Waimarie Street 

Hamilton Boys’ High School 

4N Flagstaff North, University or Orbiter to Peachgrove Rd 

Hamilton Christian School 

RDE or RDW to Borman Road. 4N Flagstaff North to 

Farringdon Ave, then walk up Wentworth Drive to Borman Road 

Hamilton Girls’ High School 

Any bus that terminates at the Transport Centre, then a short 

walk to Ward Street 

Hamilton Junior High School 

Te Rapa to Bryant Road, then walk to Heath Street 

Hamilton North School 

Pukete to Sandwich Road, then walk to Warwick Avenue 

Hillcrest High School 

Silverdale or Ruakura to Masters Avenue 

Melville High School 

Glenview to Ohaupo Road, then walk to Collins Road 

Nga Taiatea Wharekura 

Frankton to Rotokauri Road 

Rototuna Junior High School & Rototuna Senior High School 

RDW or RDE to Borman Road, then walk through 

Chesham Street to walkway to the school. 4N Flagstaff North to 

Farringdon Avenue, then walk up Wentworth Drive to Chesham 

Street through to walkway 

Sacred Heart Girls’ College 

Orbiter or 4N Flagstaff North to Clyde Street. Silverdale, 

Hillcrest or Hamilton East/Uni to Grey Street, then walk 

to Clyde Street 

St John’s College 

Silverdale or 

St Paul’s Collegiate School 

Orbiter, 4N Flagstaff North or 

Flagstaff to Bankwood Road 

Hamilton East Uni to Hillcrest Road 

Rototuna to Hukanui Road. 

Tai Wananga 

4N Flagstaff North, Ruakura or Orbiter to Peachgrove 

Road 

Te Kōpuku High 

Orbiter or Nawton to Foreman Road 

Waikato Diocesan School for Girls 

Flagstaff to Clarkin Road or Chartwell to River Road 

If you have any questions about bus routes, or timetables and fares, our team at the Transport Centre are here to help. 

Look for the big blue BUSIT counter inside the Transport Centre – it’s open from 8am until 4.30pm, Monday to Friday. 

Stay up-to-date on Facebook 

facebook.com/busitwaikato 

0800 4 BUSLINE (0800 4287 5463)

CHILD FOCUS 

What makes Sunshine 

Childcare so special? 

Looking for affordable childcare? Looking 

for a place where you can rely on your 

precious child being loved and educated in 

a stimulating and safe environment? 

Welcome to Sunshine Childcare. 

Choosing childcare can 

be a tough decision for 

today’s busy parents. 

We all want the best for our 

children, and here at Sunshine 

Childcare teachers take pride 

in catering to each child’s and 

families’ individual needs. 

Think back to your own 

childhood and the fun you 

had exploring the world. 

Climbing trees, splashing 

through puddles, making mud 

pies out in the garden, caring 

for pets and small animals. 

A time when every moment 

was full of wonder and your 

Kiwi backyard was a place of 

imagination and discovery. At 

Sunshine Childcare, we value 

the joy and learning children 

develop through outdoor play, 

and we make the most of our 

extensive playgrounds. As 

well as swings and playground 

toys we have fruit trees, native 

gardens, vegetable patches, 

sandpits, mudpits, and small 

animals. 

Located in the heart of Te 

Rapa’s commercial area, these 

two privately owned centres 

cater for children from birth 

to six years. We offer a range 

of care options, from all day 

care to 30 hours’ genuinely 

free education for pre-schoolers 

(conditions apply). 

At Sunshine on Sunshine 

we believe that children learn 

best when they are surrounded 

by their peers. We work alongside 

you and your child as they 

become a confident learner, 

enjoying their surroundings 

and those people they engage 

with. We assist each child 

by maximising the learning 

opportunities offered and we 

value the contribution each 

child will make to our society. 

Our Sunshine Ave centre is 

hidden behind the industrial 

area of Te Rapa, Hamilton and 

is licensed for more than 100 

children. 

Our Sunshine Avenue centre 

has five areas, one for each 

year of life. The Koru Room 

is a specially designed nursery 

area away from the bustle 

of the main centre, where 

teachers believe cuddles and 

one-on-one interactions are 

the foundation of quality care. 

The two toddler rooms – Kea 

and Pukeko – provide a stimulating 

and encouraging environment 

where toddlers can 

get messy and learn through 

sensory fun. The Piwaiwaka 

Room introduces more structured 

learning for three-yearolds. 

The teachers design individual, 

brain-focused learning 

programmes for each child. 

The Rimu Room has a focus 

in readiness for school which 

is woven throughout the daily 

curriculum. 

Our smaller Vickery Street 

centre offers a vibrant multicultural 

mixed-age learning 

environment that strengthens 

the bonds between siblings and 

allows all children to learn and 

play together. The teachers are 

proud of their unique community 

and work with whanau 

to provide a learning environment 

that combines free play 

with planned activities and the 

consistency of familiar, structured 

routines. 

Situated across from the 

Pukete, Fire Station our small 

whanau centre is licensed for 

50 children. We value family 

involvement within our centre 

community and offer a range 

of opportunities for parents to 

communicate with teachers 

regarding their child’s development 

and wellbeing, both 

formally and informally. We 

value our outdoor environment 

and encourage the children’s 

learning about papatuanuku – 

our living world, through care 

of pets, plants and our spacious 

natural centre environment. 

Sunshine Childcare is a 

place where your child can 

learn by exploring the natural 

world around them. Where 

Jazz Unlimited 

Dance studio rocks! 

pets are there to be cared for 

and trees to be climbed. We 

really believe there is enough 


wonder in nature to inspire 

any child. We just need to open 

their eyes to it. 

Publisher 

Alan Neben 

Ph: (07) 838 1333 

Mob: 021 733 536 

Email: alan@wbn.co.nz 

Sales director 

Deidre Morris 

Ph: (07) 838 1333 

Mob: 027 228 8442 

Email: deidre@wbn.co.nz 

Editor 

Geoff Taylor 

Ph: (07) 838 1333 

Mob: 022 694 1595 

Email: geoff@wbn.co.nz 

Production Manager 

Tania Hogg 

Ph: (07) 838 1333 

Email: production@wbn.co.nz 

ADVERTISING INQUIRIES 

Please contact: 

Sales Manager 

Jody Anderson 

Ph: (07) 838 1333 

Mob: 027 236 7912 

Email: jody@wbn.co.nz 

Joanne Poole 

Ph: (07) 838 1333 

Mob: (021) 507 991 

Email: joanne@wbn.co.nz 

ELECTRONIC FORWARDING 

Editorial: 

News releases/Photos/Letters: 

geoff@wbn.co.nz 

Production: 

Copy/Proofs: 

production@wbn.co.nz 

Subscriptions: 

kim@wbn.co.nz 

Waikato Business Publications Ltd 

specialises in business publishing, 

advertising, design and print 

media services. Waikato Business 

News has a circulation of 11,000, 

distributed throughout the Waikato 

between Tuakau and Turangi, and 

to a subscription base. 

WaikatoBusiness 

PUBLICATIONS 

12 Mill Street, Hamilton PO Box 1425, 

Hamilton, 3240. Ph: (07) 838 1333 

Fax: (07) 838 2807 | www.wbp.net.nz 

11916 

30001 

American Jazz, American Tap, Classical Ballet, Hip 

Hop, Contemporary. Ages: 3 years to adult. 

We have classes for all ages and abilities. 3 and 4 year 

olds can learn ballet, jazz and hip hop. From 5 years 

and up, they can learn classical ballet, American Jazz 

and Tap, Hip Hop and Contemporary. 

We have moved to a brand new, custom-built, 

4-studio complex with sprung floors, commercial 

air con, ventilation system, wall-length mirrors, & 

free parking. We have been in Hamilton for over 25 

years. Weekend classes are available. Class sizes are 

limited to ensure effective learning. Fees are paid by 

the term. You are welcome to visit us at 

You are welcome to visit us at 

The Dance Centre, 169 London St. 

We have 4 studios on site with commercial 

air con, sprung floors, and wall-length mirrors. 

188 Kent St, Frankton 

(Norton Road end). 

Enrol NOW for Term 2, 2015 

Learn to dance in a caring, inclusive studio culture. 

We have excellent teaching and exam results, and 

fabulous Shows. Our syllabi are internationally 

We also teach partner dance – Ballroom + Latin, Salsa, 

Argentine Tango, Modern Jive, and more. 

jazzunlimited@xtra.co.nz or (07) 838 0096 

www.jazzunlimited.co.nz 

recognised, and teaching standards are moderated 

by external examiners. 

We also have successful competition hip hop 

crews, and performance groups for hip hop and 

American jazz. 

Enrolments for 2017 are open. Term 1 begins 

on Tuesday 7 February. Auditions for hip hop 

competition crews are on Sunday 29 January. 

Preschool fees are $60.00 per term, or $50.00 if 

paid before the term begins. Please contact us for 

other fees. 

We also teach partner dance – Ballroom, Latin, Salsa, 

Argentine Tango, Latin Rock. 

jazzunlimited@xtra.co.nz | (07) 838 0096 | www.jazzunlimited.co.nz 

Child 

FOCUS 

BOOK YOUR SPOT IN 

OUR APRIL ISSUE 

For more information contact the team today at 

info@wbn.co.nz or 07 838 1333 

What’s most important to you? 

þ Friendly and nurturing family environment 

þ Large natural outdoor environment and community garden 

þ 90% registered teaching staff with excellent staff/child ratio 

þ Full Healthy Heart nutritious meals and nappy service 

þ Specialty nursery and developmental learning areas 

þ An engaging learning environment 

þ 30 free hours for 3-5 year olds 

þ Affordable fees 

Ko te manu e kai and I te miro non ate ngahere 

Ko te manu e kai and I te matauranga non ate ao. 

The bird that eats the miro berry, his is the forest. 

The bird that eats education, his is the world. 

30109

32 

Quality Early 

Childhood Centre 

now open in the city 

Curious Cubs City Early Learning Centre opened Monday January 

16 at 150 Tristram Street, Hamilton Central. Curious Cubs 

currently has a centre in Hillcrest and is privately owned and 

operated. 

The Hillcrest centre 

opened in 2013 and 

has built a fantastic 

reputation for providing quality 

care and education for 

children aged 0-5 years. 

Curious Cubs City has 

qualified teaching professionals 

educating the children 

and has a roll of up to 80 children 

in three age appropriate 

rooms. The opening hours 

are 7.15am – 6pm. Curious 

Cubs would like to invite you 

along to see how fantastic its 

new centre is. Come and see 

the natural homely environment 

with large adventurous 

playground. 

Curious Cubs - Let the 

learning adventure begin! 

For more information visit 

www.curiouscubs.co.nz or 

phone 07 839 4130 

CHILD FOCUS 

That’s a Wrap Ltd 

DANCEWEAR STORE 

and COSTUME HIRE 

That’s a Wrap stocks 

a large range of dance 

wear including: 

• Exclusive brands – Bloch, 

Capezio, Energetiks, 

Wear Moi, Paul Wright, Plus 

• Dance shoes 

• Leotards 

• Tights 

• Warm up gear 

• Accessories 

Drop into That’s a 

Wrap and let Anthea 

and the team look after 

all your dance and 

costuming needs. 

That’s a Wrap for all your 

dance and costuming needs. 

Phone 838 2102 

510 Grey Street, Hamilton East 

Open Mon to Fri 8:30am to 5:30pm, 

Saturday 10am to 4pm 

30324 

CENTRAL in Hamilton CITY Central 

LOCATION 

OPENING 2017 

PENING EARLY 2017 

rs 

Founders 

Theatre 

Seddon Road 

Norton Road 

NOW OPEN 

Strengthen 

your 

child’s 

CENTRAL CITY LO 

29 Kindergartens, 6 Early Education 

Centres, and now Homebased Education 

through-out the Waikato 

Locally owned and operated 

Licensed for 80 children 

OPENING 

in three rooms 

EARLY 

High-quality ratios with qualifi ed teachers 

Unique Stimulating 

Nutritious meals provided 

Programmes 

Environments 

Register your interest online 

Transport 

Centre 

Centre Place 

New Save 

Seddon Park 

Asian Fresh 

Supermarket 

High-quality ratios with qualifi 

The Warehouse 

ed teachers 

Nutritious meals Kmart provided 

Tristram Street 

London Street 

at curiouscubs.co.nz 

facebook.com/curiouscubscity 

email jenni@curiouscubs.co.nz 

or phone 07 839 4130 

Bryce Street 

Barton Street 

OUR NEW LOCATION 

Locally owned and operated 

Anglesea Street 

Licensed for 80 children in three rooms 

Ward Street 

Victoria Street 

Curious Cubs City Early Learning Centre: 150 Tristram Street, Hamilton Central, Hamilton 

Located up the driveway behind New Save Asian Fresh Supermarket. 

London Street 

Register your interest online 

at curiouscubs.co.nz 

facebook.com/curiouscubscity 

Barton Street 

J3849A 

20 ECE 

Hours 

Education 

Cool 4 

School 

Programme 

More 

Hours! 

More 

Days! 

Want to know more? 

www.kindergarten.org.nz 

0800 CHILDREN (244 537) 

Victoria Street 

Waikato Kindergarten Association


Event-Full year for Waikato 

Waikato will be alive with a multitude of 

events throughout 2017. Our mighty region 

will be busy, pulsing with musical, artistic, 

sporting and business events as well as 

various festivals to thrill locals and visitors 

alike. 

We have noticed an 

increase in visitor 

expenditure in our 

region and this is predicted to 

continue to grow this year. 

Recent statistics show 

Hamilton and the Waikato 

region garnered $1367 million 

in annual visitor expenditure 

for the year ended October 

2016, an increase of 9.6 percent 

from the previous year. 

International expenditure 

in Waikato (NZ’s fifth largest 

tourism region) sits at $320 

million and domestic expenditure 

totals $1047m (year 

ended October 2016). 

So, what will be entertaining 

our locals and attracting 

people to our region this year? 

Nationally and regionally significant 

events are in the mix. 

We have kicked things 

off in January with Raglan’s 

Soundsplash Festival (January 

20-22) and Festival One at 

Mystery Creek Events Centre 

(January 28-30). February 

is a hugely busy month with 

diverse activity. The mix 

includes the The Winery Tour 

at Vilagrad (February 3), 

Kawhia Kai Festival (February 

4); Blackcaps v Australia 

cricketing action (February 

5); International Polo NZ 

v England at the Kihikihi 

Polo Ground (February 11); 

Acceleration on Water Festival 

of Speed, Lake Karapiro 

(February 11-12); Blackcaps 

v South Africa (February 19) 

and Hamilton Gardens Arts 

Festival (February 17-26). 

The arts festival will feature 

a plethora of events including 

a “Marley” concert featuring 

NZ’s greatest musical talents 

paying homage to Bob Marley. 

Other events of note include 

“Backyard Beats”, perennial 

favourites “The Sunset 

Symphony” and the “Outdoor 

Film Series”. 

Iconic, major Waikato 

events include Balloons Over 

Waikato (March 22-26) and 

NZ National Agricultural 

Fieldays, (June 14-17). 

In April we welcome the 

World Masters Games (April 

21-29) with the cycling and 

rowing heats being held in 

Waikato. The world’s largest 

multisport event is set to host 

25,000 athletes from more than 

100 countries, with 1300 athletes 

competing in Cambridge 

and Lake Karapiro. 

The DHL New Zealand 

Lions Series 2017 – set to 

attract an estimated 25,000 

international visitors - will 

also be shining a spotlight on 

the region. The Chiefs v The 

British & Irish Lions match 

will be held at FMG Waikato 

Stadium on June 20 and the 

Rugby League World Cup will 

include two Hamilton matches 

in November 2017 (Samoa v 

Tonga on November 4 and NZ 

v Tonga on November 11). 

Major international conferences 

will be staged in the 

region and are expected to 

inject more than $2.3 million 

into the local economy during 

2017. These conferences 

include the meeting of the 

ISO/IEC JTC1/SC27 Working 

Groups on IT Security 

Techniques being held in 

April, and the Conference of 

the International Society for 

River Science being held in 

November, at The University of 

Waikato. Other major conferences 

include the He Manawa 

Whenua Indigenous Research 

Conference being held at 

Claudelands Conference & 

Exhibition Centre in March, 

and the Australia & New 

Zealand Garden History 

Society Conference being 

held at Hamilton Gardens in 

November. 

Events such as conferences 

and business events perform 

a critical role of showcasing 

the region to complement the 

Regional Tourism Strategy, 

broadening and highlighting 

TELLING WAIKATO’S STORY 

> BY AMANDA GRAHAM 

Manager, business events, Hamilton & Waikato Tourism 

Telling Waikato’s story is key to success 

I 

want to tell you a story. 

It’s the story of my place, 

Waikato. A region that literally 

has everything going for it 

for work, rest and play. 

If you’ve got the skills, 

there’s plenty of work in just 

about any sector you can 

imagine, including IT, health, 

manufacturing, construction 

and the services industry. 

When it’s time to rest, there 

are the paradise beaches of 

the Coromandel Peninsula in 

the north east and the relative 

quiet of the exquisite Hamilton 

Gardens. Shakespeare, anyone? 

If you want to play, the 

Waikato River winds through 

the length of the region, the 

rugged surf beaches of Raglan 

on the West Coast are perfect 

for surfing, the pristine rain forests 

of the interior are cool in 

the heat of the summer day, 

and the majestic mountains of 

the volcanic Central Plateau to 

the south beg to be explored 

and skied. 

The Waikato’s Story intertwines 

with my own. I grew up 

here, I studied computer science 

at the University of Waikato and 

I chose to do business here. I 

couldn’t imagine moving anywhere 

else, I turned down an 

overseas opportunity with a 

multinational tech giant because 

I’m fiercely loyal to my place. I 

love it, that many others think 

like me too. 

Waikato, according to a new 

video produced as part of The 

Waikato Story initiative, is a 

place of new opportunities and 

powerful possibilities, and I 

couldn’t agree more. 

I’ve seen those opportunities 

and possibilities realised in 

Waikato through the three IT 

businesses I am involved in: 

software specialist Company-X, 

graphic design and web development 

company E9 and home 

and business IT support compa- 

ny Need A Nerd. We’ve never 

underestimated the importance 

of The Waikato’s Story at any 

of those business, always knowing 

that if we could not articulate 

that story we could not 

attract the diverse clients we 

work with, or the staff to service 

them. Where you do business, 

in many cases, is as important 

as how you do business. 

For years, we’ve been telling 

our story to our clients in other 

regions across New Zealand 

and overseas, taking the biggest 

on a personal tour of some of 

Waikato’s gems. I have fond 

memories of sharing our region 

with foreign clients. 

They’ve enjoyed Maori 

culture, the rugged beauty 

of the West Coast, as well as 

the award-winning Hobbiton 

Movie Set on the Alexander 

family farm, near Matamata, 

while hosted by Company-X. 

These experiences showed off 

our region to our customers 

and still provide great talking 

points. 

People, from all over the 

world, want to join our businesses 

in Waikato. As well as New 

Zealand, at Company-X alone 

we employ staff from England, 

Iran, Namibia, the Netherlands, 

Romania, Pakistan, South 

Africa, and Zimbabwe, all who 

have chosen to make Waikato 

the region’s visitor offering. 

They maximise economic 

gains for the location and 

wider Hamilton and Waikato 

region by increasing visitor 

nights spent in Waikato, and 

locally raises participation and 

pride. 

Looking at the year ahead, 

there is much to participate 

in, with a range of events in 

which the greater Waikato can 

take pride. For a full list of 

events go to www.hamiltonwaikato.com/events 

Hamilton & Waikato 

TECH TALK 

> BY DAVID HALLETT 

Tourism’s Business Events 

team provides a free service to 

organisers looking for a venue 

or service in Waikato for their 

conference, business event or 

incentive. Assistance ranges 

from answering basic questions 

to obtaining quotes, preparing 

conference bids, and 

organising site inspections. 

www.hamiltonwaikato.com/ 

business-events, tel: (07) 843 

0056, email: bureau@hamiltonwaikato.com 

David Hallett is a director of Hamilton software specialist Company-X, 

design house E9 and chief nerd at Waikato Need a Nerd. 

their home. 

So well done to everyone 

involved in making Waikato’s 

Story what it is. If you’re 

not telling that story in your 

business, now’s your chance. 

Visit www.waikatostory.nz, to 

get the lowdown on a toolkit 

of resources designed to help 

drive economic growth through 

building a strong, consistent 

profile of the mighty Waikato.


Timing is everything 

with fresh fruit 

This is the second article in a series about 

Waikato business entrepreneurs and 

innovators, supported by the Waikato 

Innovation Park Business Growth Services 

team. 

Selecting and enjoying fruit 

is a pretty personal experience 

for most consumers. 

How often have you caught 

yourself, at the shops, squeezing 

an avocado to gauge its firmness, 

its readiness to eat? Or 

eyeing up tomatoes or summer 

fruit for colour, taste and perfect 

plumpness? 

There is nothing as disappointing 

as purchasing fruit then 

getting home and finding it is 

poor quality – overripe or with 

an unappealing taste or texture. 

Food marketers and growers 

know if they can harvest and 

deliver fruit to consumers at the 

optimum time – when it is perfectly 

ready to eat and tastes and 

looks its best – then they will 

come back and buy more. Get it 

wrong, and they are less likely 

to be back. 

But how can you measure 

when fruit will taste its best? 

Hamilton-based business 

entrepreneur and innovative 

thinker Mark Loeffen is onto 

a winner with his business 

Delytics, which uses mathematical 

algorithms and clever analytics 

to help fruit retailers and 

marketers to make those kinds 

of decisions. 

“The technology we have 

developed is quite revolutionary,” 

says Mark, Delytics’ founder 

and managing director. “There 

is an incredible demand at the 

moment.” 

Sitting in his office at 

Waikato Innovation Park, with 

pastureland outside the window, 

Mark turns to his computer to 

explain how Delytics works, and 

how it is attracting interest from 

companies from Australia, Chile, 

California, the United Kingdom 

and Spain. “Our vision is global 

– you are sitting here in the 

global headquarters of Delytics,” 

he says. 

It’s crystal-ball thinking – 

the kind of innovation that is 

game-changing for an industry. 

Business Growth advisor Peter Davey has been 

working with Delytics on strategy. 

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BMS, LLM (Honours) 

021 0577198 www.liquidateit.co.nz 

“What we can do is we can 

predict a consumer’s liking for 

a piece of fruit before harvest,” 

says Mark. 

Through a series of graphs 

and charts, he explains how 

Delytics’ clever mathematical 

software can help predict how 

a fruit will taste to consumers 

depending on when it is picked. 

It analyses attributes such as 

size, colour, texture (firmness/ 

softness), sweetness (brix) or 

sourness (acid) at different points 

in time – and depending on your 

consumer market – helps growers 

and marketers to choose the 

best harvest window. 

“Taste is a very subjective 

and complex thing,” admits 

Mark. “Too much acid is not 

good but too little and a fruit 

has no ‘bite’, no zing and can 

taste bland – so it’s about finding 

a balance. Each grower knows 

what they want to grow – we 

give them tools to make decisions 

to suit their market.” 

In New Zealand Mark has 

worked extensively with citrus 

growers, with much success. 

Following new fruit quality 

maturity standards recommended 

to New Zealand Citrus 

Growers Inc (NZCGI) by 

Delytics, consumer acceptability 

of New Zealand navel oranges 

went from 62 percent to 93 percent 

in one season. Simply put: 

retail sampling of oranges by 

consumers showed they tasted 

much better. 

When fruit tastes better, consumers 

will buy more, and will 

come back again. 

This research, and Delytics’ 

reliable and innovative system, 

enables fruit growers and marketers 

to more consistently bring 

great fruit to market – fruit that 

is ripe and ready to eat. It’s that 

kind of reliability that is attracting 

international, as well as local, 

interest. 

Mark has a background 

using science to support New 

Zealand’s primary industries. He 

spent 20 years in research and 

development at MIRINZ (Meat 

Industry Research Institute 

of New Zealand, now part of 

AgResearch) before founding 

Seafood Innovations. From meat 

to seafood, Mark applying his 

expertise to the fruit industry 

from the mid-2000s. 

He was asked by Zespri, New 

Zealand’s successful kiwifruit 

brand, to develop a decision-support 

system in the mid-2000. 

From there, Delytics was born. 

In the past few years 

Mark has spent a lot of time 

Delytics managing director Mark Loeffen uses mathematical 

algorithms to detect the best time to harvest fruit. 

in Australia, using Delytics to 

support the development of the 

Queen Garnet plum (Nutrafruit. 

com.au), which is used as a 

nutraceutical, and the Calypso 

mango – renowned for its sweet 

tasting firm flesh, small stones 

and good quality. Mark has also 

worked with avocadoes, blueberries 

and there’s talk of pineapples 

in his future. 

From a business growth point 

of view, Delytics has the potential 

to boom. However, the past 

few years have been about education, 

hard work, and strategy. 

“When you have a revolutionary 

product the early part of it is 

education,” says Mark. “People 

need to become aware of you 

and learn about how it works.” 

The support he has received 

from the Business Growth 

Services team at Waikato 

Innovation Park has been part of 

Delytics’ evolution. 

The Business Growth 

Services team is funded by 

the Regional Business Partner 

Network (RBPN), a central government 

initiative to help build 

business capability for growth. 

RBPN is led by New Zealand 

Trade & Enterprise (NZTE) and 

Callaghan Innovation. The aim 

is to support businesses that have 

high-growth aspirations and are 

also export focused, technology-driven 

or have innovative 

products or services with real 

commercial merit. The services 

are free to all greater Waikato 

businesses, not just those based 

at Waikato Innovation Park. 

A Business Growth Services 

team member, Peter Maxell, had 

good connections in the United 

Kingdom, and helped open doors 

in research and development circles. 

“He put the word out, and 

that has been very helpful in creating 

connections,” says Mark. 

“People buy from people, and 

we are in the business of building 

long-term relationships.” 

Business Growth advisor 

Peter Davey has been working 

with Delytics on strategy. “The 

key to a successful business is 

strategy,” says Peter. “What are 

you going to do with your business 

is a vital question. If you 

don’t know which road to follow, 

you are going to get lost.” 

Calling on Business Growth 

Services’ expertise to assist 

Delytics has been invaluable, 

says Mark. “The company is 

going forward in a positive direction, 

thanks to strategic thinking. 

“We don’t know everything 

about everything, and I believe 

it’s important to seek advice 

from others to grow.” 

Like all emerging businesses, 

he admits it has been difficult, 

but thanks his wife Clare for her 

ongoing support and encouragement. 

For inspiration, he references 

a famous quote, given by former 

British Prime Minister Winston 

Churchill in 1941 at a school: 

“Never give in, never give in, 

never, never, never, never—in 

nothing, great or small, large or 

petty—never give in except to 

convictions of honour and good 

sense.” 

Adds Mark: “It’s important to 

have a support network around 

you – friends, business associates 

and family who believe in 

you and can encourage you not 

to give up. 

“Has it been difficult? 

Absolutely, there have been 

tough times. But it’s in the process 

of taking off, and that’s very 

encouraging.” 

For more information on 

Delytics see www.delytics.com 

TIPS FOR NEW BUSINESSES 

from Peter Davey, Business Growth Services advisor, 

Waikato Innovation Park 

1. Create a road map for your business, so you 

know where you are headed. The word ‘strategy’ 

sometimes frightens people off. 

2. Validate your idea or business. Test it in the market 

place. Ask people what they might pay, to get a 

sense of the true value. Test your assumptions 

before sinking a lot of money into something. 

3. Make sure that you have a sounding board (or two) 

in place. That might be a business advisor, your 

accountant, or a mentor. A lot of people work in 

isolation and that is dangerous (especially to your 

pocket). 

People interested in getting advice and support for their 

new business idea, product or service can contact 07 

857 0538 or businessgrowth@wipltd.co.nz 

For more information see www.wipltd.co.nz/what-wedo/grow-your-business 

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LEADING AMERICAN DENTIST and EDUCATOR 

JOINS NEW FACILITY IN HAMILTON 

By DR HENK EKSTEEN 

Owner and Principal Dentist 

at Old Villa Dental 

Moving a family of six is a big endeavor 

— especially when relocating from one 

hemisphere to another! Dr. Marshall Hanson, 

his wife and four children have finally arrived 

from Arizona to join Old Villa Dental at its 

new location on 697 Wairere Dr., Rototuna. 

When asked about his reason for leaving 

a successful practice back in the States, he 

stated: “Over the past year I have had the 

opportunity of getting to know the Eksteen 

family (owners of Old Villa Dental) and 

understand more clearly the vision for the 

facility that they are creating @697. I am 

impressed by the driving motives behind it, 

and what it stands for. 

My family and I are very excited to be a part of 

it.” He further added: “I believe that the whole 

of what they are designing here is founded in 

their genuine desire to serve the public in a 

meaningful way, and creating something new 

and unique in dental health care that will add 

value back into the homes, businesses, and 

lives of those of this community. 

I invite anyone to “Come and see” — this will 

be a centre of excellence!” Old Villa Dental 

will be moving into the newly built, state-ofthe-art 

facility located on the Wairere Dr./ 

Gordonton Rd. roundabout in March. 

Dr. Hanson’s Philosophy of Care 

“I believe one of the most important 

things you should know about your doctor 

is his or her philosophy of care — the 

principles behind why certain treatments 

are recommended, and how they are 

carried out. I would describe my personal 

philosophy of care with the following four 

points: 

• I believe in conservative dental 

treatment using the best materials and 

technology. 

• I give my best to every patient — every 

time. 

• Listening to those in my care is very 

important to me. 

• Good restorative dentistry is invisible 

dentistry. 

I believe that any dentist may choose to 

plug up a cavity with some filling material 

and make it work and function, at least for a 

while, but if a dentist chooses to refine their 

skills in such a way that they can restore a 

tooth back to its originally beautiful and 

natural-looking state, having the restoration 

blend so unnoticeably with the surrounding 

teeth and smile that it becomes “invisible” 

— that, to me, is the highest level of dentistry 

that we can aspire to.” 

Dentistry and Ceramics performed by Dr. Hanson 

Before 

After 

Dr. Hanson is registered with the New 

Zealand Dental Council to practice 

dentistry in New Zealand and one of 

only 370 doctors worldwide who have 

achieved accreditation status with 

the American Academy of Cosmetic 

Dentistry. He is currently the only 

doctor in New Zealand to hold this 

credential. He lectures and publishes 

internationally on concepts related to 

advancements in restorative dentistry. 

NZ Dental Council Member 

Hamilton’s Boutique Dental Experience 

0800 697 697 

www.oldvilladental.co.nz

Waikato Business News January/February 2017

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