Asian Sky Quarterly Q2 2016

MOOD & INTENTIONS
Oceania’s aircraft utilisation
compared to 12 months ago
The Same
2015Q4
2016Q1
2016Q2
-20% - 0%
10%
20%
30%
0 - 20%
• The aircraft utilisation indicators for
Australia and New Zealand have decreased
significantly this quarter, with just a total 27%
with increased aircraft utilisation (11% drop
compared to 2016 Q1) and a higher level
(42%) of decreased aircraft utilisation (17%
worse than Q1).
< - 20%
40%
>20%
South & East Asia’s aircraft utilisation
compared to 12 months ago
The Same
2015Q4
2016Q1
2016Q2
-20% - 0%
10%
20%
30%
0 - 20%
• For South and East Asia countries (including
Japan and South Korea), 41% of the aircraft
have increased their utilisation since 12
months ago, representing an 18% increase,
compared to 2015 Q4 and 2016 Q1
40%
< - 20%
50%
>20%
MANAGEMENT COMPANY SATISFACTION — KEY FACTORS
(OUTER IS BETTER)
Greater China Oceania South & East Asia APAC Overall
Operation
Safety
Customer Service
5.0
4.5
4.0
3.5
Operation
Effi ciency
• Similar to 2016 Q1’s feedback, most aircraft owners or charter users
in the Asia Pacific region feel neutral or satisfied towards their aircraft
management company (operator), with “Value for Money” being the
factor with the least satisfaction.
• In general, Greater China users believe that their aircraft management
company could improve its services, including “operation safety”.
Quality of
Maintenace
3.0
2.5
Value for Money
(Price)
• For Oceania and South & East Asia, the management companies
generally enjoy a higher satisfaction level possibly because these
regions have a more mature support infrastructure and business
aviation market. Such users have presumably different expectations
from their operator or a higher trust in their operation safety and
efficiency.
Quality of On-board
Service
10 | ASIAN SKY QUARTERLY — SECOND QUARTER 2016