A&NZ Bupa Awards Nominees 2017

NOMINEES | PEOPLE LOVE WORKING AT BUPA
NOMINEES
People Love
Working at Bupa
Finding ways to provide the right tools, training,
information, reward and recognition so that our
people love working at Bupa
Great leaders and managers who engage and
empower our people to deliver for our customers
Our people working together giving and receiving
ideas and solutions
Our people are healthier because they work at Bupa
Our people embodying and advocating for Bupa’s
brand promise and purpose.
Bupa New Zealand
Deborah Witheford &
Sandy Turnwald
Shining a light on aged care work
in New Zealand
Literature supports an historical perception of aged
care nursing as being a haven for those hoping to be
professionally invisible - narrow in skill and lacking ambition
– a perception in part perpetuated by an ageist culture. In
reality, the opposite is true.
Aged care nursing requires strong clinical leadership
without immediate medical support, as well as the ability
to manage complex needs and multiple comorbidities to
bring balance to clinical and quality outcomes.
To attract and retain high calibre nurses to a growing sector,
Bupa looked at four key areas with the intent to shine a
light on aged care nursing by building a benchmark for
excellence:
1. The 2015-2018 Nursing Strategy
2. The Clinical Manager Framework published in 2016
outlines the key roles and tasks of the Clinical Manager
(CM) as never before.
3. The Mastering Clinical Leadership (MCL) Program was
developed with a pilot group in 2016 and is being rolled
out to the five remaining cohorts, with the first cohort
graduating in March 2017. The program emphasises skills
required to lead oneself, lead the clinical team, and work
in partnership with the care home manager to lift clinical
practice.
4.The Registered Nurse Framework is the next area of
focus. The intention is to cascade the benefits of the CM
framework by better describing the role of the registered
nurse in the context of aged care, as never before.
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