sustainabilityreport2003.pdf

2 INTRODUCTION
This report provides an overview of MTR Corporation Limited’s (MTR)
approach to corporate sustainability and details its contributions to social
responsibility, the environment and the economy during calendar year 2003.
The report also describes MTR’s progress towards achieving its 2003
sustainability targets and presents a set of challenging targets for MTR for
2004. Further details of the organisations and activities covered in this report
are presented in Section 3.
After describing the corporation and its business in relation to Hong Kong and
through international benchmarks (Section 3), the report shows how our
corporate governance supports our efforts in sustainability through risk
management. The priority business risks identified in (Section 4) are allied
with provisional indicators and targets from the previous year. Sections on
social responsibility (Section 5), environment (Section 6) and economics
(Section 7) provide further information as to how these risks are managed and
targets achieved. Section 8 reports on the full set of targets for 2004. We
have chosen not to include all details of the 2003 targets for brevity and to
mainly focus on indicators and targets relating to our priority business risks.
The Global Reporting Initiative (GRI) Guidelines (June 2002) were used to
develop the structure and content of this report. This year, Annex A
summarises how the report maps to the requirements of GRI.
This report has been designed principally with online use in mind. The web
version is supplemented by additional materials on a wide range of topics.
For those who need a permanent record, a downloadable version is available
at www.mtr.com.hk.
As MTR’s third Corporate Sustainability Report, we would very much like to
receive your views by emailing the Sustainability Development Manager,
sdmng@mtr.com.hk.
Case Study: Preparation of MTR Corporate Sustainability Report 2003
The early stages of the reporting cycle included a review of comments on the 2002 report made
by stakeholders including the Association for Sustainable and Responsible Investment in Asia
(ASrIA) , Community Business, Accountability and SustainAbiliy. In addition, the corporate
sustainability assessment provided by Sustainable Assessment Management (the research
providers for the Dow Jones Sustainability Index) was examined in detail to identify areas for
improvement.
The review process identified a number of areas where the report could be improved including:
(a) Stakeholder engagement processes (b) Linkages to the Global Reporting Initiative (c) Green
House Gas emissions (d) MTR’s operations outside Hong Kong (e) Risk management and the
links with sustainability. We have endeavoured to address these in this year’s report.
MTR CORPORATION SUSTAINABILITY REPORT 2003
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