sustainabilityreport2003.pdf

proposed new rail infrastructure such as West Island Link and South Island
Link. Details on these surveys and initiatives are presented in this chapter.
5.2 MAINTAINING PASSENGER NUMBERS – DELIVERING OUR BEST
The MTR network is designed to meet our customers’ needs. For our rail
operations, this means the provision of equitable access to affordable, safe,
useful and reliable transportation, while continually reducing our consumption
of non-renewable resources, the noise we generate and our emissions to air
and water.
The reliability and punctuality of MTR trains is unaffected by road traffic or
weather conditions. Our trains run 19 hours a day, 7 days a week, from
06h00 to 01h00. During rush hours, trains can become crowded and
passengers may wait to board the next train. The high frequency of our
trains means that passengers need to wait two to three minutes during peak
hours on the Tsuen Wan Line, Kwun Tong Line, Island Line, and Tseung
Kwan O Line and an average of four minutes on the Tung Chung Line. The
Airport Express runs at 10 - 15 minutes interval for the whole day. This level of
service has resulted in consistently high numbers of passengers using the
MTR network (Figure 5.1).
Figure 5.1 �Total Passenger Numbers (1994-2003)
Total no. of passengers (Urban Lines,in
thousands)
850000
800000
750000
700000
650000
600000
550000
500000
Total Urban Lines*
1994
1995
1996
1997
1998
1999
2000
2001
2002
2003
20000
18000
16000
14000
12000
10000
8000
6000
4000
2000
* (Tsuen Wan, Island, Kw un Tong, Tung Chung, and Tseung Kw an O Lines)
0
Airport Express Line
Total no. of passengers (Airport Express
Line, in thousands)
MTR CORPORATION SUSTAINABILITY REPORT 2003
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