sustainabilityreport2003.pdf

More documents

Recommendations

Info

Sustainability Policy and sustainability initiatives by directing, coordinating, reviewing and revising as needed the Corporate Sustainability Policy, the Divisional Environmental Management Systems, corporate sustainability and social responsibility proposals and all sustainability and environmental programmes at MTR. Box 4.4 MTR Corporate Sustainability Policy MTR Corporation Limited is committed to the sustainable development of Hong Kong. We will explore and ensure the responsible management of the social, economic and environmental aspects of sustainable business opportunities. We will: 1. Comply with all relevant laws regarding sustainability issues; in the absence of legislation, we will seek out and observe appropriate best international practice. 2. Regularly review our business to identify sustainability issues, set performance goals and monitor and publish our performance, so as to improve continuously our performance. 3. Conduct appropriate assessments including Environmental Impact Assessments and broad stakeholder engagement programmes for new projects, where required by law and suggested by best practice, and implement the recommendations. 4. Train and encourage our contractors and suppliers to implement MTR recommendations to achieve sustainability, and to adopt sustainably acceptable practices in the products and services provided. 5. Educate and train staff in sustainability matters and raise their awareness of sustainable development. 6. Increase appreciation amongst passengers, legislators, opinion makers and the general public for the sustainable benefits of railways. 7. Devise, implement and continuously monitor corporate-wide management systems for implementing the sustainability strategy. All queries regarding the above policy should be directed to Dr. Glenn Frommer, Sustainability Development Manager. MTR CORPORATION SUSTAINABILITY REPORT 2003 22
5 SOCIAL RESPONSIBILITY MTR in prior years has included a section entitled People. This year we have decided to extend the scope of this section to include our wider social responsibility. As noted in the CEO’s Statement this section presents our first steps in developing a Corporate Social Responsibility Policy and communicating that to all our stakeholders. Further developments will be included in subsequent sustainability reports. Any comments or suggestions on this section or any other section are greatly appreciated 5.1 INTRODUCTION MTR delivers a world-class railway service in Hong Kong and in doing so provides people with more time for life. In addition, MTR plays a pivotal role in establishing new communities in Hong Kong centered on rail access through its property development activities. At MTR, we believe that in order to ensure long term financial sustainability we must operate with the highest possible ethical standards with trust from all our stakeholders. Our social responsibility is focused on delivering quality to our passengers, developing and retaining the best people, ensuring good health and safety of all those that interact with us, dialogue with stakeholders affected by our future development and engagement with the local community. MTR’s Approach to Social Responsibility Corporate Social Responsibility (CSR) is defined by Business for Social Responsibility as “Achieving commercial success in ways that honour ethical values and respect people, communities, and the natural environment”. This is somewhat similar to Corporate Sustainability which is defined by the Dow Jones Sustainability Index as “a business approach that creates long-term shareholder value by embracing the opportunities and managing the risks deriving from economy, environmental and social developments.” Corporate Sustainability requires a robust business case, whilst CSR attaches greater importance to values-driven businesses. By applying a risk management approach as outlined in Section 4, MTR considers CSR to embody the spirit in which Corporate Sustainability is undertaken. The issue becomes which ethical values are recognized and prioritised and how the business honours those values. As such, CSR helps bring a fresh perspective to the identification and management of MTR’s business risks. The 2002 MTR Corporate Sustainability Report illustrated how the Corporation currently links its core values of Respect, Service and Value, to the three major stakeholders, Customers, Staff and Shareholders, through an inter-relationship matrix. The cells of this matrix give staff and management a better focus on the more important indicators. For CSR issues in general, the Corporation has found that the best and perhaps simplest way to get a better understanding of the issues is to ask its stakeholders, including staff, passengers and communities living near MTR CORPORATION SUSTAINABILITY REPORT 2003 23
Page 1 and 2: 1 CHIEF EXECUTIVE OFFICER’S MESSA
Page 3 and 4: 3 ABOUT MTR This section describes
Page 5 and 6: Figure 3.3 Percentage Passenger Jou
Page 7 and 8: Box 3.2 M8 and R4 Rail Lines in Sha
Page 9 and 10: At each AGM, one third of the Board
Page 11 and 12: Figure 3.4 THE BOARD CHAIRMAN, CEO
Page 13 and 14: together with road transport, shops
Page 15 and 16: Table 4.1 Selected Priority Busines
Page 17 and 18: Monitor & Report Monitor implementa
Page 19 and 20: Box 4.2 Impacts of Reporting with A
Page 21: Summary results of the study are pr
Page 25 and 26: Figure 5.2 Monthly Passenger Number
Page 27 and 28: 5.3 DEVELOPING AND RETAINING MOTIVA
Page 29 and 30: 5.3.1 Training and Development We a
Page 31 and 32: Figure 5.6 MTR Staff Consultation M
Page 33 and 34: Achieved Achieved Organise activiti
Page 35 and 36: “Be Safe and Considerate, Never F
Page 37 and 38: Figure 5.11� Contractor Safety on
Page 39 and 40: Figure 5.15 Number of Man-days lost
Page 41 and 42: Ensuring the Health and Safety of P
Page 43 and 44: Case Study: Public Consultation dur
Page 45 and 46: 6 ENVIRONMENT 6.1 INTRODUCTION MTR
Page 47 and 48: Table 6.1 Key Environment Data 2001
Page 49 and 50: In addition, MTR has maintained Mil
Page 51 and 52: Breaches of Statutory Environmental
Page 53 and 54: an agreement between the Hong Kong
Page 55 and 56: Management of Assets - Progress aga
Page 57 and 58: Table 7.2 �Summary of MTR’s Tot
Page 59 and 60: 7.6 MEASURES OF MTR’S ECONOMIC CO
Page 61 and 62: 8.3 OPERATIONS DIVISION (ISO14001 T
Page 63 and 64: 8.5 PROPERTY MANAGEMENT DIVISION (I
Page 65 and 66: Issue Targets Regulator Compliance
Page 67 and 68: 8.8 LEGAL AND PROCUREMENT DIVISION
Page 69 and 70: 9 ENVIRONMENTAL LEGISLATION • •
Page 71 and 72: emerging best practice and the unde
Page 73 and 74:
ANNEX A GRI CHECKLIST MTR CORPORATI
Page 75 and 76:
GRI Reporting Elements Links to Rep
Page 77 and 78:
Page 79 and 80:
Page 81 and 82:
Page 83 and 84:
CONTENTS 1 CHIEF EXECUTIVE OFFICER
show all

sustainabilityreport2003.pdf

You also want an ePaper? Increase the reach of your titles

Delete template?

Save as template?