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sustainabilityreport2003.pdf

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understand the content of the Code and the philosophy of an ethical working<br />

culture. All staff was issued a personal copy of the Code of Conduct. Each<br />

manager was also issued a Corporate Guidebook for Managers with particular<br />

examples for better illustration and communication with staff. During 2003,<br />

the Code of Conduct was reviewed against recent developments in corporate<br />

governance standards, including the standards set out under the Sarbanes-<br />

Oxley Act of 2002.<br />

To promote similar practices with contractors and to make it available for<br />

interested shareholders, customers and interested parties, the Company has<br />

placed the Code of Conduct on the MTR website for public access.<br />

The Code of Conduct focuses on the following areas: Ethics in management;<br />

Bribery, illegal gifts, entertainment and commissions; Conflict of interests;<br />

Relationship with suppliers, contractors, consultants and interfacing parties;<br />

Responsibilities to shareholders and the financial community; Relationship<br />

with customers; Relationship with employees; Health and safety;<br />

Responsibilities to the community; and Monitoring of compliance & the means<br />

of enforcement.<br />

Further guidance on sexual orientation, disability discrimination and family<br />

status will be completed in 2004 and communicated to all staff.<br />

5.3.3 Staff Communication and Consultation<br />

Since 1980, MTR has established a comprehensive staff consultation<br />

mechanism that has proved to be successful in resolving issues of common<br />

concern between management and staff as well as reinforcing mutual trust<br />

(Figure 5.7).<br />

This mechanism is a two tier one comprising the Joint Consultative<br />

Committees (JCCs) at the foundation level and the Staff Consultative Council<br />

(SCC) at the corporate level. The SCC is for discussing matters of company<br />

wide interest while JCCs are departmental consultative bodies. About 460<br />

staff is elected by their colleagues to serve on 23 JCCs across MTR.<br />

MTR CORPORATION SUSTAINABILITY REPORT 2003<br />

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