PSISeptember2017
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together raising standards<br />
“We get far more requests these days to install something<br />
that customers themselves have purchased online. By its<br />
very nature the technology will be at the lower end of the<br />
market and we now have to say that we cannot do jobs<br />
like that”<br />
(continued from previous page)<br />
purchased online. By its very nature<br />
the technology will be at the lower<br />
end of the market and we now have<br />
to say that we cannot do jobs like<br />
that. We have done so in the past<br />
and once wasted half a day trying<br />
to get the kit to work, without any<br />
tech support, and after all that the<br />
client didn’t want to pay us for our<br />
time because the system still didn’t<br />
work. The impact it is having on us<br />
as an organisation is that we’re now<br />
employing people with different<br />
skill sets and training staff because<br />
alarms are quite basic but if engineers are faced<br />
with routers and port forwarding, something that<br />
home automation requires, it needs a different<br />
approach. We need to take a lead on this<br />
technology in the same way we did with IP and<br />
our new premises will have a demo room so we<br />
can show customers what technology is now<br />
available, because an alarm is no longer just an<br />
alarm.<br />
What would be your ultimate fantasy<br />
security product?<br />
I would like the ability to integrate all of the<br />
different elements of what we do. A single panel<br />
that could put combine intruder, access, CCTV and<br />
fire with remote access, upload, download and<br />
programming functions that would be great.<br />
Perhaps with Hikvision acquiring Pyronix we are<br />
moving closer to that.<br />
Will England ever win the football World<br />
Cup again?<br />
No I don’t think so. The structures that are in<br />
place don’t give the English players the<br />
opportunities to play week in, week out at the top<br />
level domestically. Compare that to situation<br />
abroad and you can see why they are more<br />
successful.<br />
If you won £25,000 what would you do with<br />
it?<br />
I‘d probably buy all of the staff a holiday!<br />
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